ibis Frankfurt Airport 2 stars

Customer review rating (ALL Rating) 4.4/5 999 reviews

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Description

Hotel extras

  • Shuttle transfer to/from Frankfurt International Airport

  • WiFi throughout the hotel

  • 24 hours reception desk as well as drinks and snacks

  • Optimal connections to the motorway

  • Park, Sleep & Fly

Our accommodation(s)

Single Bed

Standard Room with Twin Beds

  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room

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Hotel location

ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 KELSTERBACH
Germany

GPS:50.054702, 8.519187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and delicious food 24 hours a day, with live sports events and Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  999 reviews

TripAdvisor Rating  3.8/5  1,419 reviews

Customer review rating 4.0/5

Nicole S. Solo - Confirmed reviews ALL

The shuttle service needs some revising !! The trip to the airport did not go smootly because the passergers had to carry their. baggage on their laps . Many of them had to stand during in the aisle. The bus size cannot manage taking care of passengers of 3 hotels at once!

Customer review rating 4.0/5

Frederic T. Couples - Confirmed reviews ALL

Hôtel bien situé. Parking payant. Chambre propre mais salle de bain à rénover. Suffisant pour une nuit à tarif abordable.

Customer review rating 4.5/5

Nancy H. Families - Confirmed reviews ALL

Everyone was really nice and the process very efficient.

Dear Nancy, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the Ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people\'s memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Denise

Customer review rating 3.0/5

Pia H. Business - Confirmed reviews ALL

The room was pretty dirty, the internet was not working and even in the room the phone was out of order, i had to reach the reception via my mobile phone which is in case if an emergency unbelievable worse!!!

Dear Pia H., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denise

Customer review rating 4.0/5

Carmen E. Families - Confirmed reviews ALL

Wir hatten nur Übernachtung und Flughafen Shuttle. Alles hat gut geklappt - Zimmer klein und zweckmäßig. Mehr braucht man nicht

Liebe Carmen, Danke für Ihre klasse Bewertung. Wir sind so froh, dass es Ihnen gefallen hat. Danke auch, dass Sie sich die Zeit genommen haben, Ihre tollen Erfahrungen im ibis Hotel Frankfurt Airport zu teilen. Bis hoffentlich ganz bald und alles Gute für Sie. Mit herzlichen Grüßen Denise

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Other web-users rate our hotel

  • 639 reviews 8.1/10 Location
  • 745 reviews 6.2/10 Room
  • 847 reviews 8.4/10 Service
  • 19 reviews 6.1/10 WiFi
  • 393 reviews 4.4/10 Comfort
  • 343 reviews 8.5/10 Breakfast
  • 342 reviews 7.2/10 Cleanliness

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