ibis Frankfurt Airport 2 stars

Customer review rating (ALL Rating) 4.4/5 1,308 reviews

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Description

Hotel extras

  • Shuttle transfer to/from Frankfurt International Airport

  • WiFi throughout the hotel

  • 24 hours reception desk as well as drinks and snacks

  • Optimal connections to the motorway

  • Park, Sleep & Fly

Our accommodation(s)

Single Bed

Standard Room with Twin Beds

  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room

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Hotel location

ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 KELSTERBACH
Germany

GPS:50.054702, 8.519187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and delicious food 24 hours a day, with live sports events and Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,308 reviews

TripAdvisor Rating  4.0/5  1,417 reviews

Functional; shuttle service; on-street parking

Customer review rating 3.5/5

Henning Business - Confirmed reviews ALL

Functional, clean, quiet room. Parking is available for a fee or on-street parking for a fee. Wi-Fi speed is unusably slow, so plan to rely on your smartphone for anything important.

Dear Henning, Thank you for your feedback! We’re glad to hear that you found the room functional, clean, and quiet. We understand how important reliable Wi-Fi is, and we’re sorry to hear that the speed did not meet your expectations. We will look into this issue to ensure a better experience for our guests in the future. Regarding parking, we’re pleased you had options available, and we hope to welcome you back again soon! Sincerely, Ümit Alis General Manager ibis Hotel Frankfurt Airport

Good locations as it relates to the airport.

Customer review rating 5.0/5

Teresa H. Solo - Confirmed reviews ALL

People working on the front desk were friendly and helpful. It was a very clean, comfortable room and they had a good breakfast buffet starting at 6:00am for early flights. Shuttle comes to the curb at the front of the hotel.

Well located and good stay

Customer review rating 4.0/5

Judith C. Business - Confirmed reviews ALL

good, clean and the service was fine.

Dear Judith, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ümit Alis General Manager ibis Hotel Frankfurt Airport

Need for Improvement

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

In as much as the location has proven to be very convenient, a few items are now wanting. Not as ideal as compared to my previous stays. Slightly stained towel (food fragments), bin had a residue at the bottom, missing bath soap (had to purchase my own) and air conditioning unit was slightly malfunctioned. Curtains slightly broken and toilet bowl extremely stained. Front office staff were however very helpful and accommodative, especially for my early check-in request, I appreciate that. The bus from/ to the airport is a major plus, though nowadays it is very full. Internet this time round was a bit poor. Only worked on the mobile and struggled on the laptop.

Nice staff, basic clean room

Customer review rating 4.0/5

Stefan Business - Confirmed reviews ALL

Just spend one night here for business reasons at the airport. Staff was super friendly and proceeded everything very quick

Dear Stefan, We very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ümit Alis General Manager ibis Hotel Frankfurt Airport

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Other web-users rate our hotel

  • 732 reviews 7.7/10 Location
  • 856 reviews 6.5/10 Room
  • 958 reviews 8.3/10 Service
  • 23 reviews 6/10 WiFi
  • 448 reviews 4.8/10 Comfort
  • 424 reviews 7.4/10 Cleanliness
  • 405 reviews 8.5/10 Breakfast
  • 267 reviews 5.8/10 Value

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