Ibis Frankfurt Airport 3 stars

Customer review rating (ALL Rating) 4.4/5 1,101 reviews

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Ibis Frankfurt Airport - Image 1
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Langer Kornweg 9a-11, 65451 KELSTERBACH, Germany

Description

Hotel extras

  • Shuttle transfer to/from Frankfurt International Airport

  • WIFI throughout the hotel

  • 24-hour reception desk and drinks and snacks available 24/7

  • Convenient connection to the freeway

  • Park, sleep and fly

Our accommodation(s)

Book this hotel
Room 1

Single Bed

Standard Room with Twin Beds

Photo out of - Standard Room with Twin Beds

Unique sleeping comfort for two: The Standard Rooms with twin beds are soundproofed and have adjustable air conditioning as well as a flat-screen TV. They also include a desk and 24/7 WIFI for your work needs.

Max. number of persons
2
Area
From 15 m² / 161 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room
See availabilities

Room

Standard Room with 1 double bed and 1 single bed

Photo out of - Standard Room with 1 double bed and 1 single bed

Recommended for families with a child: soundproofed standard room with a Sweet Bed by ibis double bed and sleeper chair for a comfortable sleep. With air conditioning, free WIFI, desk and flat-screen TV.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 KELSTERBACH
Germany

GPS:50.054702, 8.519187

Telephone
Fax +49 6107 987444
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • FRANKFURT RHEIN MAIN
  • FRA

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 132 rooms
  • 4 rooms for people with reduced mobility
  • 2 connecting rooms
  • 132 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Polish
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge
  • Children Additional charge

Family

Equipements for children

  • Bottle Warmer
  • On site
  • Enclosed outdoor parking
  • Private
  • 42 parking spaces
  • Max Limited Height: 2.1 m / 0.2 ft

  • Parking pricing: 12.00 € 12 EUR Per day
  • Parking for a month
  • Parking for a week

Accessibility

  • Accessible parking

ibis Kitchen- Frankfurt Airport

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Light menu
  • Halal menu
  • Vegetarian menu

For the whole family, for your date, for quiet working, relaxed reading, or just for a coffee

Our bar is always open for you, serving beverages and refreshments, hot drinks and delicious food 24 hours a day, with live sports events and Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,101 reviews

Customer review rating 1.0/5

Arnav A. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Valerie C. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Thomas T. Business - Confirmed reviews ALL

Dear Thomas T., Thank you for your kind words regarding the convenience of our location and the comfort of your room. We appreciate your suggestion about the pillows and will certainly take it into consideration as we continuously strive to improve our guests' experience. Best regards, ibis Frankfurt Airport

Customer review rating 3.5/5

Thomas N. Business - Confirmed reviews ALL

Dear Thomas N., Thank you for your feedback. We appreciate your acknowledgment of our hotel facilities. We understand that the surrounding area may not meet everyone's expectations. Your comments are valuable as we strive to enhance our guest experience. Best regards, ibis Frankfurt Airport

Customer review rating 3.5/5

Claudia V. Business - Confirmed reviews ALL

Dear Claudia V., Thank you for your feedback. We are pleased to hear that your stay was comfortable and that you found the room to your liking. We appreciate your suggestion regarding bottled water and will take it into consideration for future improvements. Best regards, ibis Frankfurt Airport

Customer review rating 2.5/5

Valerie C. Couples - Confirmed reviews ALL

The hotel was good, the room was good, female Indian receptionist needs further training or needs to be fired.

Customer review rating 4.0/5

Thomas T. Business - Confirmed reviews ALL

I had a lovely stay. The room was clean and comfortable and warm. an area of improvement is to avail a small half pillow and slightly firmer pillows

Dear Thomas T., Thank you for your kind words regarding the convenience of our location and the comfort of your room. We appreciate your suggestion about the pillows and will certainly take it into consideration as we continuously strive to improve our guests' experience. Best regards, ibis Frankfurt Airport

Customer review rating 3.5/5

Thomas N. Business - Confirmed reviews ALL

hotel is fine Area not attractive

Dear Thomas N., Thank you for your feedback. We appreciate your acknowledgment of our hotel facilities. We understand that the surrounding area may not meet everyone's expectations. Your comments are valuable as we strive to enhance our guest experience. Best regards, ibis Frankfurt Airport

Customer review rating 3.5/5

Claudia V. Business - Confirmed reviews ALL

The stay was comfortable. The room was small but nice. What's missing? a bottle of water :)

Dear Claudia V., Thank you for your feedback. We are pleased to hear that your stay was comfortable and that you found the room to your liking. We appreciate your suggestion regarding bottled water and will take it into consideration for future improvements. Best regards, ibis Frankfurt Airport

Customer review rating 2.0/5

Janne P. G. Friends - Confirmed reviews ALL

Noisy. Not clean. Breakfast was better than expected. Personnel was friendly.

Dear Janne P. G., Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, particularly regarding noise and cleanliness. It is encouraging to note that you appreciated our breakfast and the friendliness of our staff. Best regards, ibis Frankfurt Airport

Customer review rating 4.0/5

Peter U. Couples - Confirmed reviews ALL

Good stay with nice food in the restaurant for dinner and breakfast. The guy who runs the bar is particulally hard working and goes beyond.

Dear Peter U., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our comfortable accommodations and the dining experience at our restaurant. Your commendation for our hardworking bar staff will certainly be acknowledged. Best regards, ibis Frankfurt Airport

Customer review rating 1.5/5

Djaafar E. G. Business - Confirmed reviews ALL

The location is essentially in the middle of nowhere, in a rather depressing area of an otherwise unremarkable village near the airport. Apart from a supermarket, there is very little within walking distance. The airport shuttle is also quite limited, as it only operates in the morning and then again later in the afternoon/evening, which makes it less convenient than expected for an airport hotel. I am an Accor Gold member, but unfortunately received no recognition or special benefit from the status. There was no room upgrade, and the room I was given was extremely basic — honestly, it felt more like a two-star hotel than what I would expect from an Accor property. Overall, I find the Accor Gold status rather disappointing. In my experience, there are very few meaningful perks or signs of recognition, which makes the status feel largely irrelevant. One welcome drink...which you get as a Silver member too. As Gold breakfast should at least be included.

Customer review rating 4.5/5

Rolf J. Families - Confirmed reviews ALL

Close to the airport and great service from the crew. Could speak both English and German. Clean rooms and good breakfast.

Sehr geehrter Herr J., Vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Sie die Nähe zum Flughafen sowie unseren Service und die Sauberkeit der Zimmer schätzen. Ihr Lob über unser Frühstück wird ebenfalls sehr geschätzt. Mit freundlichen Grüßen, ibis Frankfurt Airport

Customer review rating 4.0/5

Angela M. Couples - Confirmed reviews ALL

Friendly staff Elevator Shuttle to airport is €6 each person each way Rooms are clean but very small No tea/coffee making facilities Lidl supermarket across the road for supplies Food and bar downstairs was okay Breakfast was adequate option of hot/ or cold food tea and coffee.

Dear Angela M., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our staff friendly and our rooms clean. We acknowledge that our rooms are compact, but we strive to provide a comfortable experience for all guests. While we do not have tea and coffee making facilities in the rooms, we appreciate your understanding and are glad you enjoyed the breakfast options. Your comments are valuable to us, and we hope to welcome you back in the future. Best regards, ibis Frankfurt Airport

Customer review rating 2.0/5

Kris S. Business - Confirmed reviews ALL

Some bad customer service (one lady in particular had an attitude both days plus when I asked about getting some coffee she said your machine was broken and one man on the phone misled me--I had to book a 2nd day due to misunderstading the Germany calendar and you charged me almost double--crazy) also your air conditioning never worked--room stayed hot; horrible location of my room--over the dumpsters--woke me up at 6 am one morning to loud banging/trucks--the next night--11 pm bottles dropping and breaking; no soap in the shower--only shampoo--terrible quality, no refrigerator or coffee maker in the room considering how expensive the cost was and then I had to pay nearly 5 euro for a one cup coffee in the lobby; shower kept going hot to cold--only positive was the bed was comfortable and the lady who sold me my coffee was nice--she said the machine was never broken. The online image of your hotel shows a nice location, but it was not — very industrial and loud. I expected something much nicer, with more amenities.

Customer review rating 5.0/5

Carlos V. P. Business - Confirmed reviews ALL

Nice stay. Shuttle bus very practical

Dear Carlos V. P., Thank you for your kind words regarding our reception staff and the convenience of our shuttle service. We are delighted to hear that you had a pleasant stay with us and appreciate your feedback. Best regards, ibis Frankfurt Airport

Customer review rating 3.5/5

Vera T. Business - Confirmed reviews ALL

I booked the hotel through a booking website (Guest reservations). I will never book it again through this website, only directly through the Ibis website. The 3rd party is unable to provide me an invoice for my stay, which I find unacceptable.

Dear Vera T., Thank you for your feedback regarding your recent experience. We regret to hear about the inconvenience you encountered with the third-party booking site. For future reservations, we recommend booking directly through our official website to ensure a seamless experience, including invoicing. Goodbye and best regards, ibis Frankfurt Airport

Customer review rating 5.0/5

Terry K. Business - Confirmed reviews ALL

Very friendly staff and good sized meals.

Dear Terry K., Thank you for your positive feedback regarding our location and the service provided by our staff. We are pleased to hear that you enjoyed your meals as well. Your kind words are greatly appreciated. Best regards, ibis Frankfurt Airport

Customer review rating 4.0/5

Emily C. Solo - Confirmed reviews ALL

Easy to reach by shuttle bus, simple functional rooms. Clean and quiet.

Dear Emily C., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and our accommodations to be clean and quiet. We look forward to welcoming you again during your next visit. Best regards, ibis Frankfurt Airport

Customer review rating 3.0/5

Adrian C. A. Couples - Confirmed reviews ALL

Had to pay for parking, not being A cheape hotel and no fruit on breakfast

Dear Adrian C. A., Thank you for your feedback. We understand your concerns regarding parking fees and breakfast options. Our pricing reflects the quality of our services, and we regularly evaluate our breakfast offerings. We appreciate your input as it helps us improve. Best regards, ibis Frankfurt Airport

Customer review rating 5.0/5

Sanela D. Families - Confirmed reviews ALL

Good location, close to the airport. Shuttle service excellent, the driver on the morning of September 3 was super helpful, friendly, got out the shuttle and carried all my luggage in and placed it safely so it don’t move around while driving. Reception was amazing, evening and morning people. Breakfast server was super friendly as well, highly recommend.

Dear Sanela D., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our shuttle service, along with our staff, made a positive impression. It is wonderful to know that you enjoyed the comfort of our beds and the friendliness of our reception and breakfast team. Your recommendation is greatly appreciated. Goodbye, and best regards, ibis Frankfurt Airport

Customer review rating 5.0/5

Mauro R. Solo - Confirmed reviews ALL

Nice, clean, well lovated and easy check-in.check-out

Dear Mauro R., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our hotel to be clean and well-located, as well as appreciating the ease of check-in and check-out. Best regards, ibis Frankfurt Airport

Customer review rating 5.0/5

Josh B. Solo - Confirmed reviews ALL

Comfortable, clean and helpful staff

Dear Josh B., Thank you for your kind words regarding your recent stay at ibis Frankfurt Airport. We are delighted to hear that you found our accommodations comfortable and clean, and that our staff were able to assist you effectively. Your feedback is greatly appreciated. Best regards, ibis Frankfurt Airport

Customer review rating 4.0/5

Marcel K. Families - Confirmed reviews ALL

After a long flight and arriving late in the evening we used this hotel to get some rest before driving home. I enjoyed the hotel. The staff is very friendly. The rooms were adequate. The breakfast was very nice. I was well rested after one night.

Dear Marcel K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff friendly and enjoyed the breakfast offerings. It is rewarding to know that you had a restful experience after your long journey. Best regards, ibis Frankfurt Airport

Other web-users rate our hotel

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  • 6 reviews 5.6/10 WiFi
  • 369 reviews 4.4/10 Comfort
  • 304 reviews 6.7/10 Cleanliness
  • 297 reviews 8.4/10 Breakfast

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