Ibis Frankfurt Airport 3 stars

Customer review rating (ALL Rating) 4.4/5 849 reviews

Ibis Frankfurt Airport - Image 1
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Description

Hotel extras

  • Shuttle transfer to/from Frankfurt International Airport

  • WIFI throughout the hotel

  • 24-hour reception desk and drinks and snacks available 24/7

  • Convenient connection to the freeway

  • Park, sleep and fly

Our accommodation(s)

Single Bed

Standard Room with Twin Beds

  • 2 pers. max
  • 15 / 161 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room

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Hotel location

Ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 KELSTERBACH
Germany

GPS:50.054702, 8.519187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen- Frankfurt Airport

Non contractual photo

For the whole family, for your date, for quiet working, relaxed reading, or just for a coffee

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  849 reviews

Customer review rating 2.5/5

Frederic V. Solo - Confirmed reviews ALL

Location is good, free shuttle from airport friendly staff. Bedroom and towels were not clean as there were long black hair on the floor. Plastic sheet to protect the mattress was a little cheap and felt quite warm during the night.

Dear Frederic V., Thank you for your feedback. We appreciate your positive remarks about our location and staff. However, we regret that the cleanliness of your room did not meet your expectations. Your comments regarding the mattress protection have been noted and will be considered for future improvements. Best regards, ibis Frankfurt Airport

Customer review rating 5.0/5

Ursula S. Couples - Confirmed reviews ALL

Ok

Sehr geehrte Frau S., Wir freuen uns sehr zu hören, dass Ihr Aufenthalt zu Ihrer Zufriedenheit war. Ihr positives Feedback motiviert unser Team, weiterhin einen exzellenten Service zu bieten. Vielen Dank und auf Wiedersehen, Ihr ibis Frankfurt Airport

Customer review rating 4.5/5

Richard D. W. Business - Confirmed reviews ALL

As always, as I've stayed quite regularly, all as expected apart from the hotel forgetting to reserve the parking space I always request, but the staff managed to sort a spot outside. Pity for this lack of attention.

Dear Richard D. W., Thank you for your continued patronage and for sharing your experience. We apologize for the oversight regarding your parking reservation. It is our goal to provide attentive service, and we regret that we did not meet your expectations in this instance. Best regards, ibis Frankfurt Airport

Customer review rating 4.5/5

Guido C. Families - Confirmed reviews ALL

For a night stay, before an early fly, it's an excellent value for money deal, with a shuttle, a parking, a nice bar and what it seems a good restaurant. Love to stay when necessary!

Dear Guido C., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our services, including the shuttle, parking, and dining options, to be excellent value for your needs. We look forward to welcoming you back in the future. Best regards, ibis Frankfurt Airport

Customer review rating 3.0/5

Sk T. N. Business - Confirmed reviews ALL

Almost used every options such as early check in, shuttle and breakfast. Breakfast was included in mine but 17 euros for that breakfast isn’t worth. Shuttle dropped me off at terminal one and I had to walk and take train to terminal 2 before check in. It wasn’t a free shuttle and I had paid18 euros for 3. I’d rather prefer a bolt to the terminal 2. Overall, not booking again but the hotel serves the purposes

Dear Sk T. N., Thank you for sharing your feedback regarding your recent stay with us. I am sorry to learn that your experience did not meet your expectations. We strive to provide value and quality to our guests, and I regret that you found the breakfast pricing unsatisfactory. Regarding the shuttle service, it is designed to offer convenience, although I understand the transfer between terminals can be inconvenient. Your comments will be noted as we continually seek to improve our services. We appreciate your insights and hope you might reconsider staying with us in the future. Best regards, ibis Frankfurt Airport

Other web-users rate our hotel

  • 471 reviews 8/10 Location
  • 583 reviews 5.5/10 Room
  • 623 reviews 8.5/10 Service
  • 6 reviews 2.6/10 WiFi
  • 295 reviews 4.2/10 Comfort
  • 276 reviews 6.2/10 Cleanliness
  • 266 reviews 8.2/10 Breakfast

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