Ibis Frankfurt Airport 3 stars

Customer review rating (ALL Rating) 4.4/5 1,022 reviews

Ibis Frankfurt Airport - Image 1
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Description

Hotel extras

  • Shuttle transfer to/from Frankfurt International Airport

  • WIFI throughout the hotel

  • 24-hour reception desk and drinks and snacks available 24/7

  • Convenient connection to the freeway

  • Park, sleep and fly

Our accommodation(s)

Single Bed

Standard Room with Twin Beds

  • 2 pers. max
  • 15 / 161 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room

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Hotel location

Ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 KELSTERBACH
Germany

GPS:50.054702, 8.519187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen- Frankfurt Airport

Non contractual photo

For the whole family, for your date, for quiet working, relaxed reading, or just for a coffee

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,022 reviews

Customer review rating 2.0/5

Ignacio D. D. Solo - Confirmed reviews ALL

The air conditioning in the room is completely Insufficient. If sleeping with open window, the curtain has to be drawn to avoid daylight in early morning. I managed to sleep only because I carried a small fan with me

Dear Ignacio D. D., Thank you for your feedback regarding the air conditioning in your room. We regret that it did not meet your expectations during your stay. Your comments are important to us as we continually strive to improve our guest experience. Best regards, ibis Frankfurt Airport

Customer review rating 0.5/5

Phongsacha B. Business - Confirmed reviews ALL

dirty, air condition not working

Customer review rating 4.0/5

Gladys L. Friends - Confirmed reviews ALL

Receptionist ks friendly and helpful. The room is basic, good enough for an overnight stay. Get water from the hotel lobby area.

Dear Gladys L., Thank you for your kind feedback. We are pleased to hear that you found our shuttle service convenient and our staff friendly. It is our aim to provide a comfortable experience for all guests, and we appreciate your acknowledgment of our services. Best regards, ibis Frankfurt Airport

Customer review rating 5.0/5

Andrew H. Solo - Confirmed reviews ALL

Staff is always welcoming, heart-glowing and helpful, even after check-in. Lidl grocery store right across the street for snacks or self-made Paninos for your next day's flight, from fresh breads, cold cuts, sliced cheeses, etc. Beer, wine etc. About 700 feet away is another great German grocery, "Edeka". There you can get a hot meal & +. So Ibis is well located indeed. Hotel is always impeccably clean. Airport shuttle is on always on point.

Dear Andrew H., Thank you for your kind feedback regarding your recent stay at ibis Frankfurt Airport. We are delighted to hear that you appreciated our convenient location and the cleanliness of our facilities. It is wonderful to know that our staff made a positive impression with their welcoming and helpful demeanor. We strive to create a comfortable environment for our guests, and your comments affirm our efforts. Additionally, we are pleased that you found nearby grocery options convenient for your needs. Your satisfaction with our airport shuttle service is also appreciated, as we aim to provide efficient transport for our guests. Thank you once again for your review. We look forward to welcoming you back in the future. Best regards, ibis Frankfurt Airport

Customer review rating 4.0/5

Ilija D. Solo - Confirmed reviews ALL

Overall, it was a good experience. I say good because I felt there was room for improvement. I was kept waiting before someone came to take my drink order, a small thing yes, but I did mention, “I’ll order a drink after I eat”. The other very small thing was my room swipe took several attempts to open the door. Otherwise, it was a good stay, thank you.

Dear Ilija D., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that our location was convenient for your needs and that your overall experience was positive. We appreciate your comments about the wait time for your drink order and the difficulties with your room swipe. Your observations are invaluable as they highlight areas where we can enhance our service. We will certainly take your input into consideration as we continually strive to improve our guest experience. Goodbye and best regards, ibis Frankfurt Airport

Other web-users rate our hotel

  • 528 reviews 7.8/10 Location
  • 621 reviews 5.8/10 Room
  • 666 reviews 8.7/10 Service
  • 7 reviews 5.9/10 WiFi
  • 322 reviews 4.4/10 Comfort
  • 290 reviews 7/10 Cleanliness
  • 285 reviews 8.2/10 Breakfast

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