ibis Frankfurt Airport 2 stars

Customer review rating (ALL Rating) 4.4/5 1,270 reviews

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Langer Kornweg 9a-11, 65451 KELSTERBACH, Germany

Description

Hotel extras

  • Shuttle transfer to/from Frankfurt International Airport

  • WiFi throughout the hotel

  • 24 hours reception desk as well as drinks and snacks

  • Optimal connections to the motorway

  • Park, Sleep & Fly

Our accommodation(s)

Single Bed

Standard Room with Twin Beds

  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room

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Hotel location

ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 KELSTERBACH
Germany

GPS:50.054702, 8.519187

Telephone
Fax +49 6107 987444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and delicious food 24 hours a day, with live sports events and Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,270 reviews

TripAdvisor Rating  4.0/5  1,417 reviews

Functional; shuttle service; on-street parking

Customer review rating 3.5/5

Henning Business - Confirmed reviews ALL

Functional, clean, quiet room. Parking is available for a fee or on-street parking for a fee. Wi-Fi speed is unusably slow, so plan to rely on your smartphone for anything important.

Dear Henning, Thank you for your feedback! We’re glad to hear that you found the room functional, clean, and quiet. We understand how important reliable Wi-Fi is, and we’re sorry to hear that the speed did not meet your expectations. We will look into this issue to ensure a better experience for our guests in the future. Regarding parking, we’re pleased you had options available, and we hope to welcome you back again soon! Sincerely, Ümit Alis General Manager ibis Hotel Frankfurt Airport

Good locations as it relates to the airport.

Customer review rating 5.0/5

Teresa H. Solo - Confirmed reviews ALL

People working on the front desk were friendly and helpful. It was a very clean, comfortable room and they had a good breakfast buffet starting at 6:00am for early flights. Shuttle comes to the curb at the front of the hotel.

Well located and good stay

Customer review rating 4.0/5

Judith C. Business - Confirmed reviews ALL

good, clean and the service was fine.

Dear Judith, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ümit Alis General Manager ibis Hotel Frankfurt Airport

Need for Improvement

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

In as much as the location has proven to be very convenient, a few items are now wanting. Not as ideal as compared to my previous stays. Slightly stained towel (food fragments), bin had a residue at the bottom, missing bath soap (had to purchase my own) and air conditioning unit was slightly malfunctioned. Curtains slightly broken and toilet bowl extremely stained. Front office staff were however very helpful and accommodative, especially for my early check-in request, I appreciate that. The bus from/ to the airport is a major plus, though nowadays it is very full. Internet this time round was a bit poor. Only worked on the mobile and struggled on the laptop.

Dear guest, Thank you for sharing your detailed feedback. We’re glad to hear that our location remains convenient for you and that our front office staff could assist with your early check-in request. It’s also great to know you found the airport shuttle service beneficial, although we understand that its fullness can cause inconvenience at times. We sincerely apologize for the issues you encountered in your room during your stay. Your comments regarding the air conditioning and broken curtains are also noted, and we will ensure these matters are addressed by our maintenance and housekeeping teams. Should similar issues arise in the future, our reception—available 24 hours a day—would be happy to assist with a room change to ensure your comfort. We truly appreciate your honest feedback and hope to welcome you again in the future for a more seamless experience. Sincerely, Ümit Alis General Manager ibis Hotel Frankfurt Airport

Nice staff, basic clean room

Customer review rating 4.0/5

Stefan Business - Confirmed reviews ALL

Just spend one night here for business reasons at the airport. Staff was super friendly and proceeded everything very quick

Dear Stefan, We very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ümit Alis General Manager ibis Hotel Frankfurt Airport

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Other web-users rate our hotel

  • 716 reviews 7.7/10 Location
  • 838 reviews 6.5/10 Room
  • 939 reviews 8.4/10 Service
  • 23 reviews 6/10 WiFi
  • 432 reviews 4.9/10 Comfort
  • 416 reviews 7.3/10 Cleanliness
  • 397 reviews 8.4/10 Breakfast
  • 261 reviews 5.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.