Dear Mr M., Thank you for your continued loyalty and for taking the time to share your feedback. We are delighted to hear that you had another wonderful stay with us and that your experience couldn't have been better. Your satisfaction is our greatest reward, and we truly appreciate your kind words and recommendation. We also value your feedback regarding breakfast and our team, as it helps us continually improve the quality of our services. We look forward to welcoming you and your partner back to ibis budget Nice Californie Lenval for another enjoyable stay in the near future. Kind regards, The Team at ibis budget Nice Californie Lenval

Dear Ms M., Thank you very much for your wonderful review and for recommending ibis budget Nice Californie Lenval! We are delighted to hear that you enjoyed your four-night stay and found your room clean and comfortable. We are also pleased that our convenient location and easy access to the city centre and airport by tram made your visit to Nice even more enjoyable. We appreciate your understanding regarding the room size, as our rooms are designed to offer practical and comfortable accommodation at an affordable price. Thank you again for your kind words and recommendation. We hope to have the pleasure of welcoming you back on your next visit to Nice! Kind regards, The Management Team ibis budget Nice Californie Lenval

Dear Guest, We are truly sorry to hear about this distressing incident and the significant loss you experienced during your stay. We understand how upsetting and disruptive such an event can be, and we regret that it affected your overall experience in Nice. We would like to clarify that our hotel does not have its own parking facilities. As indicated in our pre-arrival email, we inform guests of this and identify the Lenval car park as the nearest parking option. This facility is independently operated and is not managed by our hotel. Unfortunately, vehicle break-ins can occur in any public parking facility, particularly when valuables are left visible inside a vehicle. While we sincerely regret what happened to you, the incident took place in a car park outside our management and control, and we cannot be held responsible for the actions of third parties. We are sorry if our recommendation did not meet your expectations. We take your comments seriously and will continue to ensure that our parking information is communicated as clearly as possible to our guests. We sincerely hope that, despite this unfortunate incident, you will retain some positive memories of your time in Nice. Kind regards, Management ibis budget Nice Californie Lenval

Dear Ms F., Thank you very much for your excellent rating and for taking the time to share your feedback about your stay at ibis budget Nice Californie Lenval. We are delighted to hear that you enjoyed your stay and appreciated the practicality of our rooms, the cleanliness of your accommodation, and especially the warm, efficient service provided by our team. Your kind words about our security agent and reception staff are greatly appreciated and will be shared with them. We sincerely apologize for the noise caused by a group of guests. Although we are glad that it stopped by 10 pm, we understand how important a peaceful environment is for our guests. Thank you again for your recommendation and your encouraging comments. We look forward to welcoming you back on your next visit to Nice! Kind regards, The Management Team ibis budget Nice Californie Lenval

Dear Ms D., Thank you for taking the time to share your feedback following your family stay at ibis budget Nice Californie Lenval. We are pleased to hear that you found our hotel suitable for budget-conscious travel and that you particularly enjoyed our excellent breakfast and the service provided by our team. However, we sincerely apologize for the inconvenience caused by the toilet door that did not close properly. We understand how important privacy is, especially when travelling as a family, and we regret that this affected your comfort during your stay. Your comment will be shared with our maintenance team for attention. We also appreciate your feedback regarding the breakfast booking process. We are sorry that the information about the number of guests included in your reservation was unclear and that this resulted in an additional payment upon arrival. We will take your comments into consideration to help make the booking process clearer for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you and your family back to Nice for a more enjoyable experience. Kind regards, The Management Team ibis budget Nice Californie Lenval

Dear Ms R., Thank you very much for your lovely feedback and for sharing your experience at ibis budget Nice Californie Lenval. We are delighted to hear that you found our location convenient and your room comfortable and clean. We are also pleased that the cot was ready for your arrival and that our reception team was able to assist you with hot water to prepare your baby’s formula. Your kind words about our team are greatly appreciated, as we always strive to provide a warm and helpful welcome, especially to families travelling with young children. Thank you once again for your recommendation. We hope to have the pleasure of welcoming you and your family back to Nice in the future! Kind regards, The ibis budget Nice Californie Lenval Team

Dear Ms C., Thank you very much for your wonderful feedback and for recommending ibis budget Nice Californie Lenval! We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and the helpfulness of our team. Your kind words are a great source of motivation for all our staff, and we are especially pleased to know that you plan to visit us again. We also appreciate your comments regarding the protective covers on the mattress and pillows. We understand that comfort is essential for a good night's sleep, and we are sorry that these covers affected your sleeping experience. They are used to maintain hygiene and protect the bedding, but your feedback is valuable and will be shared with our team as we continue to consider our guests' comfort. Thank you again for your helpful suggestions and for choosing our hotel. We look forward to welcoming you back to Nice for another enjoyable stay! Kind regards, The Management Team ibis budget Nice Californie Lenval

Cher Monsieur M., Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience à l’ibis budget Nice Californie Lenval. Nous sommes ravis que vous ayez apprécié l’emplacement idéal de notre établissement, le confort de votre séjour ainsi que la qualité de l’accueil et la disponibilité de toute notre équipe. Votre excellente évaluation et vos compliments sont une belle source de motivation pour l’ensemble de nos collaborateurs. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Nice. Bien cordialement, L’équipe de l’ibis budget Nice Californie Lenval

Dear Mr. F., Thank you for taking the time to share your feedback following your stay at ibis budget Nice Californie Lenval. We are pleased to hear that you enjoyed our convenient location near the Promenade des Anglais and found your stay comfortable. We have also taken note of your comment regarding the Wi-Fi connection speed. Your feedback is important to us and helps us identify areas for improvement. We hope to have the pleasure of welcoming you back to our hotel on your next visit to Nice. Kind regards, The ibis budget Nice Californie Lenval Team

Dear Mr. R., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed the convenient location of our hotel, appreciated the modern and clean room, and found your accommodation comfortable and affordable for your visit to Nice. We are, however, truly sorry for the uncomfortable situations you experienced with our housekeeping team. Entering a room without first knocking and ensuring that the guest is comfortable with the entry is not the standard of service we expect from our team, and we fully understand how this may have affected your sense of privacy and comfort during your stay. We also take note of your comments regarding the timing of housekeeping service and the communication difficulties you encountered. Your feedback has been shared with the relevant team so that we can reinforce the importance of knocking, waiting for a response before entering, and being particularly attentive when guests are in the room or when the bathroom is occupied. We sincerely apologize for this experience and appreciate you bringing it to our attention. We are glad that you otherwise enjoyed your stay, and we hope to have the opportunity to welcome you and your family again and provide you with a more comfortable and relaxing experience. Kind regards, The Management ibis budget Nice Californie Lenval

Dear Mr. B., Thank you very much for your wonderful review and for sharing such detailed feedback about your stay with us! We are delighted to hear that you enjoyed our convenient location opposite the Promenade des Anglais and close to the tram line, as well as the cleanliness and comfort of our rooms. It is also great to know that you appreciated the comfortable beds and pillows, the air conditioning, and our complimentary hot and cold drinking water available in the lobby. Your kind words about our team mean a lot to us. We are very pleased that everyone you encountered was friendly, welcoming and helpful. We are also happy that our filtered water station and recycling facilities contributed to your experience. We are committed to making our hotel more sustainable while ensuring a comfortable stay for our guests. Thank you again for your recommendation. We hope to have the pleasure of welcoming you back to Nice in the future! Kind regards, The ibis budget Nice Californie Lenval Team

Dear Ms. C., Thank you very much for taking the time to share your experience with us, and for your continued loyalty to our hotel. We are delighted to know that you appreciate our convenient location and that you have been returning to stay with us during your visits to Nice. We are pleased that you found our team welcoming and helpful, and that you appreciated the USB sockets, breakfast, Wi-Fi and overall value for money. We are, however, sorry to hear about the condition of some elements in room 1002. Your comments regarding the shower fittings and the bathroom door have been noted and will be shared with our maintenance team so that the necessary checks and improvements can be carried out. We also understand your frustration regarding the difficulty you encountered when trying to amend your reservation through the ALL Accor app. We will share your feedback with the relevant team, as we understand how convenient it is to be able to make changes directly online. Thank you once again for your valuable feedback and for letting us know that you plan to return in September 2027. We look forward to welcoming you back to Nice and to making your next stay even more enjoyable. Warm regards, The ibis budget Nice Californie Lenval Team

Dear Mr. G., Thank you very much for your lovely review and for your 90/100 rating! We are delighted to hear that you had a very pleasant stay and that you appreciated our excellent location, your family room and our breakfast selection. It is wonderful to know that you found everything you needed for a comfortable stay. We also appreciate your positive feedback regarding our team, the value for money and the overall experience. We have taken note of your comments regarding cleanliness, Wi-Fi and our sustainability efforts, as these help us continue improving our services. Thank you once again for recommending us. We would be delighted to welcome you and your family back to Nice in the future! Kind regards, The ibis budget Nice Californie Lenval Team

Dear Ms. Singh, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations. We regret that the room size and the Budget concept did not provide the level of comfort you were looking for. As an ibis budget hotel, our rooms are designed according to specific standards, with a focus on practicality and affordability. The size of each room is clearly indicated on the booking website before the reservation is confirmed, and we are sorry that the room did not meet your expectations once you arrived. We are also particularly sorry about the noise you experienced during your stay. We understand how important a peaceful environment is for a comfortable stay, and we regret the inconvenience caused. Your comments regarding the condition of the room and cleanliness have also been noted and will be shared with the relevant teams. We sincerely apologize that your experience of our ibis budget concept was not convincing and hope that you might give us another opportunity to provide you with a more pleasant experience in the future. Kind regards, The ibis budget Nice Californie Lenval Team

Lieber Herr F., vielen Dank für Ihre positive Bewertung und dafür, dass Sie Ihre Erfahrung mit uns geteilt haben! Es freut uns sehr, dass Sie die gute Anbindung an die öffentlichen Verkehrsmittel, insbesondere Tram und Bus, sowie den freundlichen Service unseres Teams geschätzt haben. Besonders schön ist es zu lesen, dass Sie mit Ihrem Aufenthalt insgesamt sehr zufrieden waren und uns weiterempfehlen würden. Vielen Dank auch für Ihre Rückmeldung zu den einzelnen Bereichen Ihres Aufenthalts. Ihre Anmerkungen zur Auswahl beim Frühstück nehmen wir gerne auf, da uns das Feedback unserer Gäste hilft, unser Angebot kontinuierlich weiterzuentwickeln. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt in Nizza wieder bei uns begrüßen zu dürfen. Herzliche Grüße Das Team des ibis budget Nice Californie Lenval