Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,524 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,524 reviews

Customer review rating 4.5/5

Alice O. Families - Confirmed reviews ALL

We loved our stay, fantastic location and great breakfast! Two adults and 2 kids.

Dear Alice, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and breakfast offerings. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 3.5/5

Fiona J. Business - Confirmed reviews ALL

Room was not ready when I arrived so was moved to another room which only took half an hour.

Dear Fiona, Thank you for your feedback regarding your recent stay. I appreciate your patience during the room change and am glad you enjoyed our location. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Room was great, however for the service in breakfast, one of the waiter accidentally spilled water on my pants and walked away after apologised without offering any tissue or napkin for me to wipe my wet pants. Had to go back to room to change a new pants due to this incident

Customer review rating 4.0/5

Xiangyu Z. Couples - Confirmed reviews ALL

The overall experience was satisfactory. The hotel is just so close to Central Station, and it was quiet in the hotel room for a good sleep.

Dear Xiangyu, Thank you for your positive feedback. We are pleased to hear you enjoyed our convenient location and found your room to be quiet for a restful sleep. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.0/5

Pafan A. Business - Confirmed reviews ALL

The room is very convenient and comfy. The location is great.

Dear Mr. A., Thank you for your kind feedback regarding the comfort of your room and our central location. We are pleased you enjoyed your stay with us. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,888 reviews 9.7/10 Location
  • 5,543 reviews 7.3/10 Room
  • 4,887 reviews 8.6/10 Service
  • 72 reviews 6.4/10 WiFi
  • 2,346 reviews 7/10 Cleanliness
  • 1,895 reviews 8.4/10 Breakfast
  • 1,298 reviews 4.9/10 Amenities
  • 650 reviews 5.5/10 Pool

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