Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,773 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,773 reviews

Customer review rating 5.0/5

Bernie D. H. Families - Confirmed reviews ALL

Where else would I stay when I needed to be up early for Record Store Day this year? It has to be Mercure Sydney because it always delivers. Perfect location, wonderful service, a great night's sleep and back in time for their fabulous breakfast. They are always worth the money. A stay here just makes my life better, simple as that. And I got all the albums I wanted because I was up near the front of the line. Simply perfect mini break.

Dear Bernie, Thank you for your wonderful feedback. We are delighted to hear that you consider Mercure Sydney your home away from home and appreciate our location, service and breakfast offerings. It is gratifying to know that your stay enhanced your experience for Record Store Day. We look forward to welcoming you back for more memorable stays in the future. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Eliza W. Families - Confirmed reviews ALL

We loved the location, close to so many good shops & handy to public transport. Great for our family of 6 with interconnecting rooms at a reasonable price, bonus that the rooms had baths too! Found staff to be all very friendly & helpful. Will stay again.

Dear Eliza, Thank you for your positive feedback. We are delighted that you enjoyed our convenient location and found our staff to be friendly and helpful. It is fantastic to hear that the interconnecting rooms suited your family’s needs. We look forward to welcoming you back on your next visit. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 2.0/5

Melody H. Families - Confirmed reviews ALL

Reception area is sterile and cold and confusing. Staff do their best but most of the process has to be done by the paying customer.

Dear Melody, Thank you for your feedback. I regret that your experience did not meet your expectations regarding the reception area and service processes. Your comments will be reviewed as we continually strive to enhance guest experiences. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Elizabeth C. R. Q. W. Families - Confirmed reviews ALL

The hotel is well located near the central station and near to lots of food and amenities.

Dear Elizabeth, Thank you for your kind feedback regarding our location and comfort. We are delighted that you enjoyed your stay with us. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

Johanne H. Couples - Confirmed reviews ALL

Had a lovely upgrade.

Dear Johanne, Thank you for your positive feedback. We are delighted to hear that your experience exceeded expectations and that you enjoyed the upgrade. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,880 reviews 9.7/10 Location
  • 5,540 reviews 7.3/10 Room
  • 4,872 reviews 8.6/10 Service
  • 71 reviews 6.1/10 WiFi
  • 2,444 reviews 5.7/10 Comfort
  • 2,350 reviews 6.8/10 Cleanliness
  • 1,886 reviews 8.4/10 Breakfast
  • 1,304 reviews 4.9/10 Amenities

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