ibis Styles Ouistreham 3 stars

Customer review rating (ALL Rating) 4.4/5 902 reviews

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ibis Styles Ouistreham - Image 1
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37 rue des Dunes, 14150 OUISTREHAM, France

Description

Hotel extras

  • 3-minute walk from the car ferry terminal and 10-minute walk from the beach

  • Family Rooms and communicating rooms upon request at the hotel

  • Fully air-conditioned hotel

  • Paid secure car park or free parking outside the hotel

  • Secure storage for bicycles upon request at the reception desk

Our accommodation(s)

Hotel location

ibis Styles Ouistreham

37 rue des Dunes
14150 OUISTREHAM
France

GPS:49.283309, -0.250744

Telephone
Fax +33 2 31 97 10 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Non contractual photo

Enjoy our friendly space offering a wide range of alcoholic and non-alcoholic beverages, with the possibility of relaxing on the terrace. Snacks are available outside of the restaurant's opening hours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  902 reviews

TripAdvisor Rating  4.0/5  1,137 reviews

Customer review rating 5.0/5

Lesley Q. Couples - Confirmed reviews ALL

As well as being extremely comfortable, my room had a beautiful view and I even was lucky enough to see an amazing evening display by a large flock of starlings! It was a memorable experience but for me, the best part of my stay is always the kindness and caring of the lovely staff. A special thank you to Elody you always greets me with a smile and who went out of her way to be extra helpful.

Dear guest, Thank you so much for your wonderful and detailed review! We’re thrilled to hear that you enjoyed your comfortable room, the beautiful view, and the amazing starlings display!! Your kind words about our staff, especially Elodie, mean a lot to us. We will be sure to pass them on. Most of all, we truly appreciate your loyalty and the fact that you keep returning to stay with us, it’s always a pleasure to welcome you back. We look forward to seeing you again soon for stay soon! Pauline Front desk

Customer review rating 4.0/5

Helen D. Couples - Confirmed reviews ALL

Hotel looks a little tired and the rooms are small but adequate for a one night stay. Staff very helpful and friendly. Breakfast adequate

DEar guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our great location and found our staff helpful and friendly. We also thank you for your honest comments regarding the hotel. We are excited to share that renovations will begin next winter, and we look forward to offering an even more comfortable and refreshed experience for our guests. We hope to have the pleasure of welcoming you again in the future Pauline Front desk

Customer review rating 2.0/5

Susan M. Couples - Confirmed reviews ALL

The hotel reception and bar area are pleasant and welcoming. However, the room was dated, dingy and very small. Breakfast was adequate at best. This hotel did not live up to other IBIS Styles hotels we have stayed in. The location, in regards to the ferry, is very good - maximum 2 min transfer time.

Dear guest, Thank you for sharing your feedback. We are glad that you appreciated our location near the ferry, as well as the welcoming atmosphere of our reception and bar area. We also take note of your comments regarding the decor of the room. We are pleased to let you know that a renovation is planned for next winter to update the rooms, following the recent update of our bar area this summer. Your feedback helps us continue improving the experience for our guests. We hope to have the opportunity to welcome you again in the future. Pauline FRont desk

Customer review rating 5.0/5

James W. Solo - Confirmed reviews ALL

As always I totally enjoyed the stay, attention to details are always appreciated and very welcoming staff - thank you

Dear guest, Thank you very much for your lovely feedback. We are truly happy to hear that you once again enjoyed your stay with us. Your kind words about our attention to detail and our welcoming staff mean a lot to the entire team. It is always a pleasure to welcome you, and we look forward to seeing you again very soon. Pauline Front Desk

Customer review rating 3.5/5

Peter B. Solo - Confirmed reviews ALL

On arrival was asked to pay - reservation prepaid. Eventually agreed I had paid (half was due from loyalty points). Check in confirmation email indicated I would get a drink voucher - none forthcoming, minor point, but don't promise something you don't provide.

Dear guest, Thank you for sharing your feedback. We would like to clarify that no double payment was required and you did not pay twice. During check-in, our front desk colleague made a mistake and thought additional payment was needed. She realized the error and apologized multiple times for the confusion. Regarding the drink voucher, it is available digitally through the Accor app and does not come as a physical voucher... We always ensure that what we promise is what we provide, and we encourage guests to ask our team if they are unsure about benefits. We appreciate your comments as they help us improve, and we hope to welcome you again for a smooth and enjoyable stay. Pauline Front Desk

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Other web-users rate our hotel

  • 521 reviews 9.3/10 Location
  • 596 reviews 5.9/10 Room
  • 560 reviews 9/10 Service
  • 416 reviews 8.4/10 Breakfast
  • 392 reviews 4.5/10 Comfort
  • 194 reviews 8.6/10 Cleanliness
  • 137 reviews 4.7/10 Food
  • 96 reviews 4.5/10 Vibe

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