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Mercure Cabourg Hôtel & Spa 4 stars

TripAdvisor rating 4.0/5 955 reviews
Mercure Cabourg Hôtel & Spa
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+ 19 Services
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Hotel extras

  • A 5-minute drive from the beach

  • Covered heated pool and fitness center: 7:30 a.m.-10 p.m.

  • Hammam and sauna: 9 a.m. to 12 p.m. and 3 to 8:30 p.m.

  • Massages (only by appointment with the hotel)

  • Free private car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Tennis
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Mercure Cabourg Hôtel & Spa

Avenue Michel d'Ornano
14390
cabourg
france

Tel: +33231240404

Fax: (+33)2/31910399

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    CAEN CARPIQUET At 25km / 15.54 miles

  • By plane

    DEAUVILLE ST GATIEN At 27km / 16.78 miles

  • By plane

    PARIS ORLY At 220km / 136.7 miles

  • By plane

    ROISSY CDG At 230.02km / 142.93 miles

  • By boat

    CAEN OUISTREHAM At 18km / 11.25 miles

  • By car

    CABOURG DOZULE At 6km / 3.75 miles

  • By train

    DIVES CABOURG At 3km / 1.88 miles

GPS :49.281929, -0.118338

Our accommodations

Enjoy the peace and quiet offered by our comfortable rooms. Choose a room with a balcony overlooking both the garden and the racetrack. Whether you are with friends or with family, you are sure to love our duplex rooms for up to 5 people. If added services and extra comfort are what you are looking for, then choose our Privilege Suites.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Duplex Superior Room with 1 double bed and 3 single beds

  • Max. number of persons: 5
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Suite with 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

LE SULKY

Photo non contractuelle / Strictly non binding

During nice weather, enjoy our outdoor terrace with a view of the horse racetrack and in the winter, relax around our central fireplace

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Cabourg Hôtel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,661 reviews

tripadvisor

TripAdvisor Rating 4.0/5

955 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

RAS

Customer review rating 4.4/5

J. Families - 26/12/2019 Confirmed reviews ALL

RAS

Monsieur J., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Cabourg - Hôtel & Spa. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Jean-Michel LIETTA Directeur

Good

Customer review rating 4.4/5

Anonymous Families - 18/11/2019 Confirmed reviews ALL

Unfortunately no restaurant and limited choice at the bar

Dear Philippe L., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Very pleasant

Customer review rating 4.4/5

Bern Couples - 13/10/2019 Confirmed reviews ALL

We enjoyed our stay. The only drawback was the lack of a restaurant. As the weather was not good this meant driving into the town each evening.

Actions need to reflect words.

Customer review rating 4.4/5

John P. Couples - 12/10/2019 Confirmed reviews ALL

The accommodation was excellent and the hotel spotlessly clean. Staff were welcoming and helpful and the swimming pool and bar facilities were enjoyed by my wife and myself. Breakfasts offered a wide and varied choice. BUT, what is the issue that troubled me? Accor purport to be supporters of the Planet 21 initiative and actively market their supposed green credentials. However, there are no drinking glasses in bedrooms; instead guests are provided with single use plastic beakers wrapped in plastic film. I requested and was loaned a couple of glasses from the bar area. Notices prominently displayed in bathrooms encourage guests to reuse towels to avoid unnecessary laundering but despite complying with the guidelines all towels and bath-mats were replaced every day during our three night stay. That meant eight towels and two bath-mats were unnecessarily laundered. Similarly bedding was changed every day, another unwarranted waste of resources. Whenever we travel in France we tend to stay with Accor. The group offers genuine value but, please, if you wish clients to accept and support your green and ecological ideals ensure your deeds match your claims.

Overall satisfactory; however - there were a number of aspects that could be improved, see below:

Customer review rating 4.4/5

Anonymous Families - 06/10/2019 Confirmed reviews ALL

Staff were helpful; Breakfast was very average and very variable; often the food was not replaced if you arrived at say 09.30; e.g. croissants; fresh fruit salad; the bread was often stale ; the hot food was poor, especially the sausage and bacon. The dining experience was poor, and the room needs a re-think; far too crowded and cramped to select food and also it was the the main entrance and exit from the room; poor chairs - flimsy plastic and very uncomfortable. Did not understand the use of plastic chairs in a bedroom - for a 4* star hotel ?!? Why had the disabled parking been moved away from the main entrance? The lounge was pleasant but again suffered from very poor chairs - very uncomfortable; more akin to a funky bar than for the guests actually using the hotel - take a look at the age and profile of your guests...

Customer review rating 4.4/5

Pascal J. Business - 26/09/2019 Confirmed reviews ALL

Good trip - Nice place with reat accomodations (Sauna ...) - Staff very pleasant - If I can I will come back

repos

Customer review rating 4.4/5

V. Families - 24/09/2019 Confirmed reviews ALL

petit Week-end en famille

Madame V., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Cabourg - Hôtel & Spa. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madamme, en l’expression de nos sentiments les meilleurs. Jean-Michel LIETTA Directeur

Excellent hotel, friendly professional staff

Customer review rating 4.4/5

Susan M. Couples - 23/09/2019 Confirmed reviews ALL

Stayed several times, and love the hotel’s location, it’s cleanliness and comfort. Staff always pleasant and helpful. Our stay was to mark our 50th wedding anniversary, and as we love Cabourg this hotel was a natural choice for us. Would highly recommend

Dear SUSAN M., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Two day short break

Customer review rating 4.4/5

Tony M. Couples - 08/09/2019 Confirmed reviews ALL

Lovely Hotel , well located near the city centre. Probably the bestHotel l have stayed in in France.

Dear Sir M., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Great hotel for a family of 5

Customer review rating 4.4/5

Stuart Families - 11/08/2019 Confirmed reviews ALL

Loved the duplex rooms which are perfect for a family of five and allows the adults to have some space from the children upstairs. The hotel is well decorated, the staff were very friendly and has great facilities.

Dear STUART T., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

No better location than this if you want to spend a 1 week holiday in Normandy

TripAdvisor rating 4.0/5

carl_danneels Couples - 13/07/2019 TripAdvisor review

Being an enthousiastic Accor customer for a while, I kind of knew what I could expect. Foremost : excellent service. To give you an example: I forgot my spare car keys in the lobby the last day of my holiday. No problem for Mercure: I got them back a couple of days later in Belgium (the hotel posted the keys to me without any costs). What I remember from this place is also the excellent breakfast. It was a pure delight to have those jummy petite macarons to start the day with a smile. I can for sure recommend Mercure Cabourg as a holiday spot.

Mr Harry R.

Customer review rating 4.4/5

Harry R. Couples - 05/06/2019 Confirmed reviews ALL

Very welcoming. The room was good and the whole of the hotel was clean. At breakfast there was something for everone. Enjoyed the stay

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Smooth, comfort and pleasure

Customer review rating 4.4/5

Tony L. Couples - 25/05/2019 Confirmed reviews ALL

Lovely - it all went very well

Dear Sir L., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Comfortable

Customer review rating 4.4/5

Beryl P. Couples - 24/05/2019 Confirmed reviews ALL

The hotel is conveniently situated with easy access to neighboring resorts and cross channel ferries. Also close to D day beaches. Excellent staff, very friendly and helpful. The hotel facilities were good. I loved using the pool which was easily accessible considering I have some mobility problems. There was a good choice of dishes at breakfast, but sadly no restaurant for an evening meal. We also felt that our room, although comfortable and well furnished was rather on the small side. Luckily the weather was fine and we were able to sit out on the balcony.

Excellent journey

Customer review rating 4.4/5

Jacques Q. Families - 11/05/2019 Confirmed reviews ALL

Nice furnished hotel, always smiling personnel, good location for a Normandy journey

Dear JACQUES Q., We very much appreciate your comments regarding your stay at the Mercure Cabourg Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jean-Michel LIETTA Hotel Manager

Excellent

Customer review rating 4.4/5

C. L. Friends - 11/05/2019 Confirmed reviews ALL

Very good and helpful staff

Dear Sir L. , We very much appreciate your comments regarding your stay at the Mercure Cabourg Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel manager

Mr

Customer review rating 4.4/5

T. G. Families - 25/04/2019 Confirmed reviews ALL

Had a nice stay at Cabourg Hotel. staff was good and very helpful and welcoming. Room was comfortable and clean and tidy. only negative comments :- Did not enjoy the Breakfast as there no options for vegetarians No bake beans, no fried eggs, no mushrooms, No toast. Talk to the restaurant manager and asked if he can get me a least an omlette and a bit of porridge. He said he is sorry and he can't. We was really disappointed and we had only a bit fruits and juice only and later we had our breakfast in the town centre. Overall the breakfast in the hotel's was poor.

Excellent

Customer review rating 4.4/5

Morgane B. Couples - 27/03/2019 Confirmed reviews ALL

Excellente

Madame B., Nous vous remercions pour vos commentaires suite à votre nouveau séjour à Mercure Cabourg Hôtel & Spa. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Jean-Michel LIETTA Directeur
Customer review rating 4.4/5

B. Families - 04/03/2019 Confirmed reviews ALL

Sadly the rooms very noisy.

Customer review rating 4.4/5

Anonymous Couples - 06/02/2019 Confirmed reviews ALL

Personnel super sympa

Madame I., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Cabourg Hippodrome. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Jean-Michel LIETTA Directeur
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