Mercure Cabourg Hôtel & Spa 4 stars

Customer review rating 4.4/5 4,072 reviews

Mercure Cabourg Hôtel & Spa
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • A 5-minute drive from the beach

  • Swimming pool closed, Fitness & Kids Club closed pending official approvals

  • Massages (only by appointment with the hotel)

  • Free private car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Tennis
Catering
  • BreakfastPaying
  • Room service
Business services
  • Copy/print service available

Hotel location

Mercure Cabourg Hôtel & Spa

Avenue Michel d'Ornano
14390
cabourg
france

Tel: +33231240404

Fax: (+33)2/31910399

Check-in from 15h00

Check out up to 12h00

  • By plane

    CAEN CARPIQUET At 25km / 15.54 miles

  • By plane

    DEAUVILLE ST GATIEN At 27km / 16.78 miles

  • By plane

    PARIS ORLY At 220km / 136.7 miles

  • By plane

    ROISSY CDG At 230.02km / 142.93 miles

  • By boat

    CAEN OUISTREHAM At 18km / 11.25 miles

  • By car

    CABOURG DOZULE At 6km / 3.75 miles

  • By train

    DIVES CABOURG At 3km / 1.88 miles

GPS :49.281929, -0.118338

Our accommodation(s)

Enjoy the peace and quiet offered by our comfortable rooms. Choose a room with a balcony overlooking both the garden and the racetrack. Whether you are with friends or with family, you are sure to love our duplex rooms for up to 5 people. If added services and extra comfort are what you are looking for, then choose our Privilege Suites.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Duplex Superior Room with 1 double bed and 3 single beds

  • Max. number of persons: 5
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our guest reviews for
Mercure Cabourg Hôtel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,072 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,001 reviews

Good accommodation

Customer review rating 4.4/5

Spom Families - 01/09/2020 Confirmed reviews ALL

The hotel was conveniently located, nice and clean. The room was big and we had a nice breakfast.

Lovely hotel.

Customer review rating 4.4/5

Pam S. Couples - 27/08/2020 Confirmed reviews ALL

A fab couple of days in Cabourg. Lovely hotel. Great facilities. Well located for town, races and peace and quiet.

good stay

Customer review rating 4.4/5

Danijela D. Couples - 18/08/2020 Confirmed reviews ALL

good - shame on site restaurant

Reasonable value for money; room sub-standard

Customer review rating 4.4/5

Roel Families - 07/08/2020 Confirmed reviews ALL

Positive things about our stay: very friendy and reactive staff, nice pool, nice offer at the breakfast buffet. Less satisfied with: the duplex room (steep dangerous stairs; no airco at upper floor; outdated equipment in bathroom (need a avery high step into the bath tub to take a shower)); the parking space (free parking space, but we were warned immediately not to use the car to go into the city center for risk of not finding a spot when we would get back); no late checkout despite my Platinum status (which is indeed justified if there is no availability, but I have never been refused this before over multiple years); the cantine-like feeling of the breakfast room. Very small and VERY dirty terrace.

Good and quiet hotel

Customer review rating 4.4/5

Peterp Couples - 20/02/2020 Confirmed reviews ALL

we stayed here for one night. Reception is friendly. Room is clean and decent size. Bathroom is clan and practical. Only negative is the lack of a restaurant at the hotel which we found strange as the Accor web site mentions restaurant service for Lunch and Dinner.

Good experience ... appreciated

Customer review rating 4.4/5

Olivier K. Couples - 28/01/2020 Confirmed reviews ALL

From room to breakfast, spa and bar, …. everything worked perfectly well One single remark about room temperature - no real possibility to decrease, but opening the window (!)

RAS

Customer review rating 4.4/5

J. Families - 26/12/2019 Confirmed reviews ALL

RAS

Monsieur J., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Cabourg - Hôtel & Spa. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Jean-Michel LIETTA Directeur

Good

Customer review rating 4.4/5

Anonymous Families - 18/11/2019 Confirmed reviews ALL

Unfortunately no restaurant and limited choice at the bar

Dear Philippe L., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Very pleasant

Customer review rating 4.4/5

Bern Couples - 13/10/2019 Confirmed reviews ALL

We enjoyed our stay. The only drawback was the lack of a restaurant. As the weather was not good this meant driving into the town each evening.

Actions need to reflect words.

Customer review rating 4.4/5

John P. Couples - 12/10/2019 Confirmed reviews ALL

The accommodation was excellent and the hotel spotlessly clean. Staff were welcoming and helpful and the swimming pool and bar facilities were enjoyed by my wife and myself. Breakfasts offered a wide and varied choice. BUT, what is the issue that troubled me? Accor purport to be supporters of the Planet 21 initiative and actively market their supposed green credentials. However, there are no drinking glasses in bedrooms; instead guests are provided with single use plastic beakers wrapped in plastic film. I requested and was loaned a couple of glasses from the bar area. Notices prominently displayed in bathrooms encourage guests to reuse towels to avoid unnecessary laundering but despite complying with the guidelines all towels and bath-mats were replaced every day during our three night stay. That meant eight towels and two bath-mats were unnecessarily laundered. Similarly bedding was changed every day, another unwarranted waste of resources. Whenever we travel in France we tend to stay with Accor. The group offers genuine value but, please, if you wish clients to accept and support your green and ecological ideals ensure your deeds match your claims.

Overall satisfactory; however - there were a number of aspects that could be improved, see below:

Customer review rating 4.4/5

Anonymous Families - 06/10/2019 Confirmed reviews ALL

Staff were helpful; Breakfast was very average and very variable; often the food was not replaced if you arrived at say 09.30; e.g. croissants; fresh fruit salad; the bread was often stale ; the hot food was poor, especially the sausage and bacon. The dining experience was poor, and the room needs a re-think; far too crowded and cramped to select food and also it was the the main entrance and exit from the room; poor chairs - flimsy plastic and very uncomfortable. Did not understand the use of plastic chairs in a bedroom - for a 4* star hotel ?!? Why had the disabled parking been moved away from the main entrance? The lounge was pleasant but again suffered from very poor chairs - very uncomfortable; more akin to a funky bar than for the guests actually using the hotel - take a look at the age and profile of your guests...

Customer review rating 4.4/5

Pascal J. Business - 26/09/2019 Confirmed reviews ALL

Good trip - Nice place with reat accomodations (Sauna ...) - Staff very pleasant - If I can I will come back

repos

Customer review rating 4.4/5

V. Families - 24/09/2019 Confirmed reviews ALL

petit Week-end en famille

Madame V., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Cabourg - Hôtel & Spa. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madamme, en l’expression de nos sentiments les meilleurs. Jean-Michel LIETTA Directeur

Excellent hotel, friendly professional staff

Customer review rating 4.4/5

Susan M. Couples - 23/09/2019 Confirmed reviews ALL

Stayed several times, and love the hotel’s location, it’s cleanliness and comfort. Staff always pleasant and helpful. Our stay was to mark our 50th wedding anniversary, and as we love Cabourg this hotel was a natural choice for us. Would highly recommend

Dear SUSAN M., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Two day short break

Customer review rating 4.4/5

Tony M. Couples - 08/09/2019 Confirmed reviews ALL

Lovely Hotel , well located near the city centre. Probably the bestHotel l have stayed in in France.

Dear Sir M., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Great hotel for a family of 5

Customer review rating 4.4/5

Stuart Families - 11/08/2019 Confirmed reviews ALL

Loved the duplex rooms which are perfect for a family of five and allows the adults to have some space from the children upstairs. The hotel is well decorated, the staff were very friendly and has great facilities.

Dear STUART T., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

No better location than this if you want to spend a 1 week holiday in Normandy

TripAdvisor rating 4.0/5

carl_danneels Couples - 13/07/2019 TripAdvisor review

Being an enthousiastic Accor customer for a while, I kind of knew what I could expect. Foremost : excellent service. To give you an example: I forgot my spare car keys in the lobby the last day of my holiday. No problem for Mercure: I got them back a couple of days later in Belgium (the hotel posted the keys to me without any costs). What I remember from this place is also the excellent breakfast. It was a pure delight to have those jummy petite macarons to start the day with a smile. I can for sure recommend Mercure Cabourg as a holiday spot.

Mr Harry R.

Customer review rating 4.4/5

Harry R. Couples - 05/06/2019 Confirmed reviews ALL

Very welcoming. The room was good and the whole of the hotel was clean. At breakfast there was something for everone. Enjoyed the stay

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Smooth, comfort and pleasure

Customer review rating 4.4/5

Tony L. Couples - 25/05/2019 Confirmed reviews ALL

Lovely - it all went very well

Dear Sir L., We very much appreciate your comments regarding your stay at the Mercure Cabourg - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Michel LIETTA Hotel Manager

Comfortable

Customer review rating 4.4/5

Beryl P. Couples - 24/05/2019 Confirmed reviews ALL

The hotel is conveniently situated with easy access to neighboring resorts and cross channel ferries. Also close to D day beaches. Excellent staff, very friendly and helpful. The hotel facilities were good. I loved using the pool which was easily accessible considering I have some mobility problems. There was a good choice of dishes at breakfast, but sadly no restaurant for an evening meal. We also felt that our room, although comfortable and well furnished was rather on the small side. Luckily the weather was fine and we were able to sit out on the balcony.

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