Le Grand Hôtel de Cabourg - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,850 reviews

Le Grand Hôtel de Cabourg - MGallery Collection - Image 1
Le Grand Hôtel de Cabourg - MGallery Collection - Image 2
Le Grand Hôtel de Cabourg - MGallery Collection - Image 3
Le Grand Hôtel de Cabourg - MGallery Collection - Image 4

Description

Hotel extras

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • GH Côté Bien Être duo spa cabins

  • Only 2 hours from Paris

Our accommodation(s)

Book this hotel
Room 1

334 sq. ft. to 527 sq. ft. - 55" TV - minibar - tea, Nespresso coffee machine and mineral water on arrival - free WiFi - bathroom with a shower or bathtub and KOS Paris products in the bathroom.

  • Views:

    Sea side

Max. number of persons
2
Area
From 31 / 333 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 31 / 333 sq ft
  • Bedding 1 x King size bed(s) and 2 x Twin bed(s)
  • Views: Sea side

398 sq. ft. to 527 sq. ft. - 55" TV - minibar - tea, Nespresso machine and mineral water on arrival - free WiFi - bathroom with a shower/bathtub and KOS Paris products. PRM rooms subject to availability.

  • Views:

    Garden View

Max. number of persons
4
Area
From 37 / 398 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

484 sq. ft. to 603 sq. ft. - 55" TV - minibar - tea, Nespresso machine and mineral water on arrival - free WiFi - bathroom with a shower/bathtub and KOS Paris products. PRM rooms subject to availability.

  • Views:

    Sea side

Max. number of persons
4
Area
From 45 / 484 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

377 sq. ft. to 538 sq. ft. - 55" TV - minibar - tea, Nespresso coffee machine and mineral water on arrival - free WiFi - bathroom with a shower or bathtub and KOS Paris products in the bathroom.

  • Views:

    Sea side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 37 / 398 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Scaffolding on the terrace side. No noise or work until 31/10/26. 36–45 m² - 55" TV - minibar - tea, Nespresso coffee machine and mineral water on arrival - free Wi-Fi - bathroom with shower or bathtub

  • Views:

    Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 36 / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

463 sq. ft. Belle Époque style, courtesy tray with tea, Nespresso and mineral water, minibar, free internet and bathroom with a bathtub and KOS Paris products. The bed in this historic room is 59" x 75".

  • Views:

    Sea side

Max. number of persons
2
Area
From 43 / 462 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Suite

COQUATRIX SUITE, 1 King Size Bed + sofa bed, Sea View

Bedroom and lounge - 55" TV - minibar - tea, Nespresso coffee machine and mineral water on arrival - free WiFi - bathroom with a shower and bathtub and KOS Paris products in the bathroom.

  • Views:

    Sea side

Max. number of persons
4
Area
From 104 / 1119 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Suite

Gonzague Saint-Bris Suite

2 bedrooms and a lounge - 55" TV - minibar - tea, Nespresso coffee machine and mineral water on arrival - free WiFi - bathroom with a shower and bathtub and KOS Paris products in the bathroom.

  • Views:

    Sea side

Max. number of persons
6
Area
From 100 / 1076 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Le Grand Hôtel de Cabourg - MGallery Collection

Les Jardins du Casino
14390 CABOURG
France

GPS:49.293813, -0.115614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 71 rooms
  • 3 rooms for people with reduced mobility
  • 25 connecting rooms
  • 71 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Disco/Nightclub
  • Casino

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service
  • Buffet

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

4 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Outdoor playground for children
  • Green area
  • Children''s TV Channels

Sports and leisure

Golf

  • Nearby
  • Golf course 18 holes

Miniature golf Additional charge

  • Nearby

Sailing

  • Nearby

Karting

  • Nearby

Private beach Additional charge

  • Nearby

Wind surfing facilities

  • Nearby

Boat excursions

  • Nearby

Horseback riding

  • Nearby

Jogging track

  • Nearby
  • Near the property
  • Enclosed outdoor parking
  • Private
  • 15 parking spaces
  • Max Limited Height: 2.5 m / 2.5 ft
  • Parking pricing: 35 EUR 35 EUR Per day

  • Parking for a week

Services & equipment

  • Electric car recharging units 22 kVA

Security

  • Controled access parking

Accessibility

  • Accessible parking

Outdoor area

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking pricing: 35 EUR 35 EUR Per day

Fine dining restaurant with sea view, in the heart of Cabourg. The Chef crafts a refined menu and a culinary journey using fresh, local and seasonal produce. Open to hotel guests and the public.

Book

Cabourg's only beach restaurant, right on the sand. Chef's summer menu, seafood, fresh salads, cocktails, DJ sets and entertainment. Open for hotel guests and visitors, depending on the weather.

LA PROMENADE

Temporary terrace on Promenade Marcel Proust, in partnership with IDAC. Normandy crêpes, ciders and pears, plus sharing platters at sunset: the perfect recipe for a gourmet break by the sea.

Bar Type
BAR
Capacity
50
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Temporary terrace on Promenade Marcel Proust, in partnership with IDAC. Normandy crêpes, ciders and pears, plus sharing platters at sunset: the perfect recipe for a gourmet break by the sea.

Buffet by the sea: pastries, madeleines, Chef's signature egg dish, fruit, cold cuts, cheeses, fresh detox juices and gluten-free options. Available 7/7 in the dining room or via room service from 7:30am.

On the 4th floor of Grand Hôtel, our spa offers personalized treatments with Kos Paris products, treatment rooms, sauna and sensory shower. For couples, families and children. Open to all, by reservation.

Book

Whether you wish to celebrate a wedding, a civil ceremony, a birthday, host reunions for family or friends, the hotels in the the MGallery collection offer guests a unique and unforgettable experience in a spectacular setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,850 reviews

Customer review rating 4.0/5

Paul H. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Rick B. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Matthieu A. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Eric M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Gregory F. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Rick B. Couples - Confirmed reviews ALL

Pleasant but some of the furniture is tired.

Customer review rating 1.5/5

Matthieu A. Couples - Confirmed reviews ALL

Beautiful location, but clearly overpriced compared to international standards, especially given the quality of the rooms and amenities. The bathroom, in particular, is very small and dated for a luxury hotel. The absence of a gym is also a significant miss. The service overall needs to be improved. We ordered cocktails in our room two nights in a row, and while the room was serviced every day, the used glasses, glass bottles, and ramekins were left on our table for three days, until we finally asked someone to remove them. Again, it’s a beautiful building in a beautiful location, but it would need some investment and improvements to truly meet international luxury hotel standards

Customer review rating 5.0/5

Eric M. Families - Confirmed reviews ALL

The Grand Hotel de Cabourg is lovely… It is like stepping back in time but with all the comforts of the modern world. Forgive the few nicks here and there! The staff is wonderful and very helpful. The building was renovated tastefully and the rooms are incredibly comfortable. The food is delicious and the views are fantastic. It’s a serious hotel and you know what you’re going to get. Nothing crazy, just solid good taste, good breakfast, and a beautiful town with a truly beautiful northern beach. The salt and the sea are not easy to deal with, but Le Grand Hotel manages very well and stays clean and pretty!

Customer review rating 4.5/5

Gregory F. Families - Confirmed reviews ALL

Back to Proust time in Grand Hotel historical building where service and customer oriented team will make your stay memorable with gastronomy food , private beach club and restaurant in the sand with one of the most unique view ...

Customer review rating 4.0/5

Paul F. Couples - Confirmed reviews ALL

The location of the hotel was excellent with very convenient access to the beach and the centre of town. Very comfortable room, excellent bed. All staff we encountered from reception, to the bar, to cleaners, to waiters were polite, friendly and professional. If I had to find something that could be improved, it would be to have an iron and ironing board in the room. But, in summary, a superior hotel, with superior staff in a superior location.

Customer review rating 1.5/5

Susan C. Couples - Confirmed reviews ALL

The initial impressions of the building, voituriers and reception were good. However, we were very disappointed with our room. The bedroom and bathroom were both very big but lacked maintenance. The balcony needs a good clean and I do not expect in a five star hotel to have to climb into the bath to have a shower, with no handrail, etc and plastic shower curtains. The Balbec was also disappointing. Lukewarm, unseasoned food. At breakfast we had to ask for items to be replaced.

Dear Mrs. C., Thank you very much for taking the time to share such detailed feedback following your stay with us. We are pleased to hear that your initial impressions of the building, our valet service and reception were positive. However, we are truly sorry that the overall experience, and particularly the condition of your room and your experiences at Le Balbec and breakfast, did not meet your expectations. We have taken careful note of your comments regarding the maintenance and cleanliness of the bedroom, bathroom and balcony, including the dirty perspex panel, cobwebs, scratched headboard and paintwork in need of refreshing. We also acknowledge your remarks regarding the bathroom facilities and understand your disappointment with the bathtub shower arrangement, particularly in the absence of a handrail and with the existing shower curtain. Your comments regarding the overall level of attention to detail and the need for a deeper level of cleaning and maintenance are particularly important to us. We will review these points with the relevant housekeeping and maintenance teams so that the necessary checks and improvements can be carried out. We are equally sorry that your experience at Le Balbec was disappointing, particularly with regard to the temperature and seasoning of the dishes. Your comments about breakfast have also been noted, especially the need for our teams to anticipate when items are running low and to replenish them proactively. We will share your observations regarding the fresh fruit, butter presentation, tableware and the quality and presentation of the products with the restaurant team. We also take note of your comments regarding the in-room amenities and presentation, including the fixed dispensers, toilet paper and the general feeling that certain details did not reflect the standards you would expect from a five-star property. These observations are valuable in helping us identify where we need to improve the guest experience and the level of finesse we strive to provide. Please accept our sincere apologies that your stay did not reflect the standards you quite rightly expected from us. Your feedback has been shared internally and will be reviewed with the relevant departments. We very much hope that, should you choose to stay with us again, we will have the opportunity to provide you with an experience that is much more in line with the standards you expected and with the level of service we aim to deliver. Kind regards, Brian Rio Guest relation manager

Customer review rating 5.0/5

Susan T. Couples - Confirmed reviews ALL

We had the most wonderful time staying at the Grand Hotel. The room was beautiful and clean. The view from our balcony was amazing, to top it off, we had front row seats to fireworks on our last night! Everyone in the hotel were wonderful, all of the front desk and the restaurant staff.

Customer review rating 4.5/5

Sara B. Solo - Confirmed reviews ALL

Wonderful hotel. Very comfortable rooms, friendly helpful personnel, fantastic spa.

Customer review rating 5.0/5

Ruta S. Families - Confirmed reviews ALL

Very nice romantique type hotel

Customer review rating 4.0/5

Bulmer S. /. S. Couples - Confirmed reviews ALL

Excellent property and a beautiful location. We were very disappointed that our room was not ready at 5PM (!) and we had to wait until well after 6PM to get into our room for our one night stay. Then to offer a free drink coupon that is really only good for a coffee or soft drink or beer seemed pretty cheap.

Dear Mr. and Mrs. Bulmer, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you appreciated our beautiful property and exceptional location. However, we sincerely apologize that your room was not ready upon your arrival and that you had to wait until well after 6 PM to access it. We fully understand your disappointment, particularly as you were staying with us for only one night, and we regret that this delayed the start of your experience with us. As a gesture of apology, our team offered you a complimentary drink. We are sorry that this attention did not meet your expectations. Our intention was to acknowledge the inconvenience caused and to offer a small gesture of hospitality while you were waiting. Please be assured that your comments have been shared with our Housekeeping and Front Office teams so that we can review our procedures and continue improving the management of room availability and arrivals. We truly hope to have the pleasure of welcoming you back in the future and providing you with the smooth and memorable experience that you should have enjoyed from the very beginning of your stay. Kind regards, Brian Rio Guest relation manager

Customer review rating 1.5/5

Mohamed M. D. Couples - Confirmed reviews ALL

The room with average and the hôtel experience felt like a 2 star hotel

Dear Mr. D., Thank you very much for taking the time to share your feedback following your stay at the Grand Hôtel de Cabourg. We are sorry to read that your experience did not meet your expectations and that the room and overall hotel experience did not reflect the level of service and comfort we strive to provide to our guests. We would have appreciated the opportunity to discuss your concerns during your stay. Please do not hesitate to contact one of our managers while you are with us, as we are always available to listen, exchange with our guests, and, whenever possible, find a suitable solution to improve their experience. Your feedback is important to us, as it allows us to better understand our guests’ expectations and to share your comments with our teams in order to continue improving our services. We sincerely hope to have the opportunity to welcome you again and provide you with an experience more in line with your expectations. Kind regards, Brian Rio Guest relation manager

Customer review rating 3.5/5

Inna L. Families - Confirmed reviews ALL

We enjoyed our stay overall, but the bathroom in the room was noticeably outdated and not very comfortable to use.

Dear Mrs. L., Thank you very much for taking the time to share your feedback following your stay at the Grand Hôtel de Cabourg. We are delighted to know that you enjoyed your stay overall and we truly appreciate your kind comments. We have taken note of your remarks regarding the bathroom in your room. The Grand Hôtel de Cabourg is a historic building, and one of its particularities is that each room has its own character and unique layout. As a result, our bathrooms can vary in size and configuration from one room to another, which is part of the charm and authenticity of our heritage property. That being said, we fully understand your comments regarding comfort, and we have made a note in your guest profile to ensure that, for a future stay, we will do our utmost to allocate you a room with a larger bathroom, more suited to your expectations. Our teams remain fully committed every day to preserving the character of this exceptional building while continuously improving the comfort and experience we offer our guests. Thank you once again for your valuable feedback. We look forward to welcoming you back to the Grand Hôtel de Cabourg and providing you with an even more enjoyable experience. Kind regards, Brian Rio Guest relation manager

Customer review rating 5.0/5

Carole B. Couples - Confirmed reviews ALL

great room, great service.. loved it

Dear Mrs B., Many thanks for visiting us at Grand Hôtel Cabourg and for sparing some time to leave feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. Furthermore, it is also great for us to know that you got to make the most out of our magnificent location by the sea and that our personnel contributed to making you feel welcomed and appreciated. Ensuring the satisfaction of all of our guests always remains a top priority for us. We look forward to welcoming you back on your future visits. Best regards, Clélia Gesquin Guest relation

Customer review rating 4.5/5

Constanze V. U. Couples - Confirmed reviews ALL

The location and staff are 12 out of 10! However, the structure is run down, facade falling off and the room and decor needs updating.

Dear Mrs. V. U., Thank you very much for taking the time to share such a positive review of your stay at the Grand Hôtel de Cabourg. We are delighted to know that you enjoyed our exceptional location and that our team made such a positive impression on you. Your kind words are truly appreciated and will be shared with all of our colleagues. We also sincerely thank you for your honest comments regarding the condition of the hotel. We are fully aware that certain parts of the property would benefit from renovation. In the meantime, our technical team works tirelessly every day to maintain and enhance the hotel, preserving its charm while ensuring the comfort of our guests. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to the Grand Hôtel de Cabourg in the near future. Kind regards, Brian Rio Guest relation manager

Customer review rating 1.5/5

Gary S. Friends - Confirmed reviews ALL

See above

Dear Mr. S., Thank you for taking the time to share your feedback following your stay at Le Grand Hôtel de Cabourg. We sincerely regret the experience you had during your check-in. We fully understand your disappointment regarding the delay and the lack of clear information provided throughout the waiting time. The uncertainty caused by the successive updates on the estimated waiting time was certainly frustrating, especially as it impacted your plans for the day. We also regret that your request regarding a possible adjustment was not followed up as expected. This does not reflect the level of attention and care we aim to provide to our guests, and your comments have been shared with the relevant teams so that we can improve our communication and follow-up. Thank you again for sharing your feedback with us. We hope to have the pleasure of welcoming you again in the future and providing you with a more seamless experience. Kind regards, Brian Rio Guest relation manager

Customer review rating 4.0/5

Martin B. Couples - Confirmed reviews ALL

In general all fine and tranquille. also the Room (215) in line as proposed on your webside and Roomservice impeccable. Some points though which consider worthwhile mention: - upon check-in to pay the stay at your hotel Euro 1866.10 by carte bancaire, the Receptioniste presented the TPE at an amount of Euro 2767.00 without any comment and seemed somewhat surprised me rejecting same. Whatever interpretation you can make out of this yourself. - when I booked the reservation, I had asked , if the hotel had a car parking facility. No reply, but upon check-in I was told that I had a place reservation for the car. well, to avoid the hassel to have to look after street stationary payments during three days, I did not mind after all. Upon check-out I noticed that the car was well plastered with bird-shit. Obviously your parking lot is plaine air which made me reflect that at the price you charge per day, you could have at least taken care to give a wash-over to the carrosserie the forenoon of the check-out. - the bathtube, my wife had to scramble over the rather exceptional high board every time in and out, thus replacing for her the daily Tai-Chi exercice. Well that’s it for the day, with kind regards Martin B.

Dear Mr. B., Thank you for taking the time to share your feedback following your recent stay at the Grand Hôtel de Cabourg. We are delighted to read that you enjoyed the tranquility of your stay, your room, and the quality of our room service. We would also like to thank you for bringing the points you mentioned to our attention. Regarding the amount presented at check-in, we sincerely apologize for any confusion. As part of our standard procedure, we request a pre-authorization corresponding to the total amount of the stay, plus an additional €150 per person and per day to cover any potential extras incurred during the stay. If no extras are charged, the unused amount is automatically released by the bank. We regret that this process was not explained more clearly by our team upon your arrival. Concerning the parking, we are sorry to hear about the condition of your vehicle at departure. While our parking area is indeed secured and private, it is not covered. Being located on the Normandy coast, we unfortunately experience frequent bird activity, particularly during the summer season. We understand your disappointment and will remind our teams to be especially vigilant whenever possible. As for the bathtub, we appreciate your humorous comparison with a daily Tai-Chi exercise. We nevertheless understand that the high bathtub edge may not have been the most comfortable option for your wife. Should we have the pleasure of welcoming you back, we would be delighted to note your preference for a room equipped with a walk-in shower and do our utmost to accommodate this request for future stays. Thank you once again for your valuable comments, which help us improve our service. We hope to have the opportunity to welcome you back to Cabourg in the near future. Kind regards, Brian Rio Guest relation manager

Customer review rating 4.0/5

Susan W. Couples - Confirmed reviews ALL

This is a beautiful early 20th century Hotel that has kept it's original features but has modern conveniences. The room we had was spacious, clean and had lovely views of the gardens to the front of the building. The bed was the most comfortable I have ever slept in and I had a wonderful nights sleep. The staff were very polite and helpful. The only reason I marked the stars down was that the hot breakfast food was cold. I did mention it at reception and the young lady apologised but I felt €35 was expensive for cold food. A shame because the choice of breakfast food was excellent. Overall I would recommend this hotel if you want a luxury stay.

Dear Mrs W., It's fantastic to hear about your exceptional stay with us at Grand hôtel Cabourg - it was a pleasure to have you and deliver the best service possible. We are so happy you enjoyed your visit and hope you had a great time in Normandy. We strive to always deliver a five-star service to every guest - and we do pride ourselves on delivering a brilliant full breakfast! Thank you again for your kind words and we hope to welcome you back to stay one day soon! Your faithfully, Brian Rio Guest relation manager

Customer review rating 1.5/5

Albert A. Friends - Confirmed reviews ALL

Customer service is very weak. It may be worth a conversation if you are interested in the constructive feedback. I stayed at 4 five star hotels this trip. The contrast in my experience at Cabourg is palpable. You need to fix it. Or you will go out of business.

Dear Mr A., Thank you for taking the time to share your feedback following your stay at the Grand Hôtel de Cabourg. We are sincerely sorry that your experience did not meet your expectations, especially in comparison with other five-star properties you visited during your trip. This is clearly not the level of service we aim to provide. We regret your perception of the service within our restaurant team, particularly regarding attentiveness and interaction with guests. Your comments have been carefully noted and shared with the relevant managers for review and follow-up, including reinforcement of our service standards where necessary. We would also have sincerely appreciated the opportunity to speak with you during your stay or at check-out, in order to better understand your experience and address any concerns directly on site. It is always our priority to engage with our guests in real time so we can, wherever possible, improve their stay before departure. Should you wish, we would of course welcome a further discussion with you to better understand the details of your feedback. We hope to have the opportunity to restore your confidence in the future. Kind regards, Brian Rio Guest relation manager

Customer review rating 3.5/5

Miriam K. Couples - Confirmed reviews ALL

Room felt tired. The bathroom was small and the shower fixture cheap and broken. The bathroom shower screens were covered in limescale and not properly cleaned. The bed was comfortable and the reception staff helpful but I expected a better experience.

Dear Mrs K., Thank you for choosing the Grand Hôtel de Cabourg and for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not fully meet your expectations. While we are pleased that you appreciated the comfort of the bed and the helpfulness of our reception team, we regret that other aspects of your experience fell short. Regarding the limescale mentioned in the bathroom, please be assured that our housekeeping teams work diligently every day to minimize its presence. Due to the naturally hard water in our region, this remains an ongoing challenge, but we continuously strive to maintain the highest standards of cleanliness. We also acknowledge your comments regarding the condition of the room and bathroom facilities. We are aware that some areas of the hotel would benefit from refurbishment, and your feedback reinforces the importance of the improvement plans currently under consideration. Finally, we regret receiving such a disappointing rating, especially as your departure was limited to a quick key card drop-off. Had we been made aware of your concerns during your stay or at check-out, our reception team or a manager would have been delighted to discuss them with you and do everything possible to improve your experience before your departure or even during your stay. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a stay more in line with your expectations. Kind regards, Brian Rio Guest relation manager

Other web-users rate our hotel

  • 409 reviews 9.4/10 Location
  • 688 reviews 7.4/10 Room
  • 897 reviews 8.5/10 Service
  • 299 reviews 8.4/10 Breakfast
  • 104 reviews 4.3/10 Cleanliness
  • 99 reviews 2.8/10 Value
  • 17 reviews 1/10 Pool

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