Le Grand Hôtel de Cabourg - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,766 reviews

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Le Grand Hôtel de Cabourg - MGallery Collection - Image 1
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Le Grand Hôtel de Cabourg - MGallery Collection - Image 4
Les Jardins du Casino, 14390 CABOURG, France

Description

Hotel extras

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • GH Côté Bien Être duo spa cabins

  • Only 2 hours from Paris

Our accommodation(s)

Hotel location

Le Grand Hôtel de Cabourg - MGallery Collection

Les Jardins du Casino
14390 CABOURG
France

GPS:49.293813, -0.115614

Telephone
Fax +33 2 31 24 03 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,766 reviews

Customer review rating 4.5/5

Gerald S. Couples - Confirmed reviews ALL

Perfect location with easy access to beach, restaurants and local sites. The hotel staff was very professional and made you feel at home.

Dear S., Many thanks for visiting us at Grand Hôtel Cabourg and for sparing some time to leave feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. Furthermore, it is also great for us to know that you got to make the most out of our magnificent location by the sea and that our personnel contributed to making you feel welcomed and appreciated. Ensuring the satisfaction of all of our guests always remains a top priority for us. We look forward to welcoming you back on your future visits. Best regards, Mahana Tehau Relation client

Customer review rating 5.0/5

James C. Couples - Confirmed reviews ALL

Every need we had was catered to promptly and expertly. The room was gorgeous. The staff were warm and welcoming. Dinner and breakfast were extraordinary, and the service was impeccable.

Dear Mr C., It's fantastic to hear about your exceptional stay with us at Grand hôtel Cabourg - it was a pleasure to have you and deliver the best service possible. We are so happy you enjoyed your visit and hope you had a great time in Normandy. We strive to always deliver a five-star service to every guest - and we do pride ourselves on delivering a brilliant full breakfast! Thank you again for your kind words and we hope to welcome you back to stay one day soon! Your faithfully, Mahana Tehau Relation client

Customer review rating 4.0/5

Maxime N. Families - Confirmed reviews ALL

Everything was great. Rooms were big and very comfortable. The hotel can't be any better located

Cher Monsieur N., Nous tenions à vous remercier chaleureusement pour votre aimable avis sur votre séjour au Grand Hôtel de Cabourg. Votre satisfaction est notre plus grande récompense, et nous sommes ravis d'avoir été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience tout aussi agréable. Sincèrement, Mahana Tehau Relation client

Customer review rating 3.5/5

Karen C. Friends - Confirmed reviews ALL

Great location and definitely a charming hotel with character, but it is showing its age. The furniture in the room was quite worn and tattered in places, though the property still has an appealing old-world charm. Unfortunately, service was inconsistent. The bar area was exceptionally slow, even by relaxed European standards. On my first evening, I waited more than 40 minutes before anyone acknowledged me or took my order, which was disappointing. Housekeeping also needs improvement. A towel had fallen from the rack onto the floor, and rather than replacing it, it was simply left there. Cleaning supplies were also left behind on my nightstand, which did not reflect good attention to detail. The bright spot of the stay was breakfast. Service there was excellent, and the spread was beautiful with plenty of quality options. Overall, this hotel has a wonderful location and undeniable charm, but it could greatly benefit from refreshed rooms and stronger service standards.

Dear Misses C., First, we would like to thank you for staying at Grand Hôtel Cabourg and for taking the time to leave a comment on your experience within our establishment. We are sorry to hear that certain aspects of your experience did not meet your expectations, and we offer our sincerest apologies for these inconveniences. Please know that your feedback regarding the condition of the furniture and the service at the bar has been taken into account. We understand that the wait you experienced may have been frustrating, and we will actively work to improve the responsiveness and quality of our service. We will also ensure that the housekeeping staff pays closer attention to detail and makes sure to leave the room spotless under all circumstances. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you on our Côte Fleurie very soon. Sincerely, Mahana Tehau Relation client

Customer review rating 4.5/5

Claire W. Couples - Confirmed reviews ALL

I love the Grand Hotel. It’s a beautiful Belle Epoque treasure. I’ve visited several times and am looking forward to my next stay already. The room with a sea view was a lovely as ever. Comfortable, well decorated and perfectly clean. My only criticism is that the shower wasn’t great. It was in need of descaling, and so not flowing very well, also while the curtains make the bath/shower area look lovely, they make it feel rather cramped when actually showering. But that’s a very minor gripe. The bar was great, with lovely, innovative cocktails, and all the staff were a friendly and helpful as ever.

Dear Mrs W., Many thanks for visiting us at Grand Hôtel Cabourg and for sparing some time to leave feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. Furthermore, it is also great for us to know that you got to make the most out of our magnificent location by the sea and that our personnel contributed to making you feel welcomed and appreciated. We are, however, sorry to learn that the shower did not fully meet your expectations. Please accept our apologies for this inconvenience. Your comments regarding the water flow and the layout have been carefully noted and shared with our technical team to ensure the necessary improvements are made. Ensuring the satisfaction of all of our guests always remains a top priority for us. We look forward to welcoming you back on your future visits. Best regards, Mahana Tehau Relation client

Other web-users rate our hotel

  • 410 reviews 9.4/10 Location
  • 685 reviews 7.8/10 Room
  • 891 reviews 8.9/10 Service
  • 303 reviews 8.7/10 Breakfast
  • 99 reviews 5.1/10 Cleanliness
  • 95 reviews 2.9/10 Value
  • 17 reviews 1.4/10 Pool

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