Le Grand Hôtel Cabourg-MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 1,801 reviews

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Le Grand Hôtel Cabourg-MGallery - Image 1
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Les Jardins du Casino, 14390 CABOURG, France

Description

Hotel extras

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • GH Côté Bien Être duo spa cabins

  • Only 2 hours from Paris

Our accommodation(s)

Hotel location

Le Grand Hôtel Cabourg-MGallery

Les Jardins du Casino
14390 CABOURG
France

GPS:49.293813, -0.115614

Telephone
Fax +33 2 31 24 03 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,801 reviews

TripAdvisor Rating  4.5/5  2,400 reviews

Certificate of excellence 2024

Not desirable

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel needs renovation with new carpet in the rooms to start. The night tables are so inexpensive one fears a false movement of a glass will cause it to collapse. We were told the restaurant was fully booked for breakfast and must seek elsewhere to dine until the front desk informed the waiter were guests of the hotel. We were witted in one of the 15 open tables. The list goes on and on.

Dear Mrs G., Thank you for taking the time to share your feedback with us. We appreciate your insights, as they help us improve the experience for all of our guests. We apologize if the condition of the room did not meet your expectations. We are continuously working on maintaining and enhancing our facilities, and your comments regarding the carpet and furniture have been noted for our ongoing renovation plans. We also regret the confusion you experienced during breakfast. This situation does not reflect the high standards of service we strive to provide. We will address this with our team to ensure better communication and smoother experiences for our guests in the future. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay. Sincerely, Brian Rio Guest relation manager

Great hotel, can't say about the restaurant?

Customer review rating 4.0/5

Arnaud L. Families - Confirmed reviews ALL

This is a great place worthy of its history, impeccable service and most importantly very, very competent and available staff without being obsequious. I hope I was also a good customer. As a fan of Marcel Proust I was very pleased to see how much his legacy is reflected in the Hotel, almost too much perhaps, but that's marketing for you. My main reason for not giving 9 or 10 is the Balbec restaurant, which is closed two whole days every week for lunch and dinner. Of course staff must get rest etc... but getting a restaurant running 7 days a week in a luxury hotel is not impossible and not usual. This was a major disappointment for me.

Dear Mr L., Thank you for taking the time to share your thoughtful review. We are delighted to hear that you appreciated our service, the competence of our staff, and the reflection of Marcel Proust's legacy in the hotel. Your kind words about our team are greatly valued and will be shared with them. We regret to hear that the schedule of our Balbec restaurant did not meet your expectations. We understand how important it is to have dining options available, and we strive to balance providing high-quality service with the well-being of our staff. Your feedback about having the restaurant open seven days a week is noted, and we will carefully consider this as we continue to enhance our guest experience. We hope that despite this inconvenience, your stay was enjoyable overall, and we look forward to welcoming you back in the future. Warm regards, Brian Rio Guest relation manager

Beauty And Old-School Glamour

TripAdvisor rating 5.0/5

amaranita TripAdvisor review

I felt like I was in an old black and white movie - not that things were B&W, but rather The Grand Hotel Cabourg has that glamour that is sometimes missing nowadays. The halls are lined with pictures of the many stars and important people that have stayed here over the years. It was truly fascinating. I had been told by my travel agent that we were being upgraded. I thought that meant a sea view. I did not. Instead we had a family room. It was huge! The furnishings were those you might see in a Hepburn/Bogey movie, or a Busby Berkley musical. The view from our window was of the village and a lovely carousel right in front of the hotel. And, besides all that, they also have terrific restaurants. The first night we ate in one right on the boardwalk just in back of the hotel. The food was delicious, and we watched a beautiful sunset over the Channel as we ate. The Grand Hotel is very convenient for walks both on the boardwalk/beach and in town. I had the best Ice cream ever from a place on the street leading right from the main entrance of the Grand Hotel. There also is a casino, but we did not partake.

Dear Guest, We’re thrilled to hear that you enjoyed your stay in our spacious family room, with its beautiful view. We’re happy to hear that the design of our hotel was to your taste. Our goal is to create a warm and inviting atmosphere. We're also delighted that the quality of our restaurants featuring the freshest ingredients, along with the attentive service from our entire team, made your stay memorable. We look forward to the opportunity of welcoming you back again soon. Best regards, Alice TARDIVEL - Assistant Front Office Manager

Pleasant weekend

Customer review rating 4.5/5

A. M. H. Couples - Confirmed reviews ALL

Location and staff made it a very nice weekend stay.

Dear Mr A., It's fantastic to hear about your exceptional stay with us at Grand hôtel Cabourg - it was a pleasure to have you and deliver the best service possible. We are so happy you enjoyed your visit and hope you had a great time in Normandy. We strive to always deliver a five-star service to every guest - and we do pride ourselves on delivering a brilliant full breakfast! Thank you again for your kind words and we hope to welcome you back to stay one day soon! Your faithfully, Brian Rio Guest relation manager

Perfect location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

This hotel stay stretched our budget but was worth it for a beautiful sea view. We were surprised that a huge 'deposit' was taken on our arrival which was the cost of the room plus nearly £1000 in case we had any extras.

Dear Mrs H., We wanted to sincerely thank you for taking the time to share your experience after your first stay at the Grand Hôtel de Cabourg. Your feedback means a lot to us, and we are delighted to hear that you had an excellent stay with us. When a guest chooses our establishment for the first time, it is a particularly precious moment for us. We continually strive to ensure that this first stay is memorable, and your positive comments are a source of great satisfaction for our entire team. We hope that this first experience will not be the last, and that you will choose to return and stay at the Grand Hôtel de Cabourg in the future. If you have any specific preferences or needs for your next visit, please don't hesitate to let us know; we will be happy to assist you. Best regards, Brian Rio Guest relation manager

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Other web-users rate our hotel

  • 346 reviews 9.3/10 Location
  • 587 reviews 8.2/10 Room
  • 843 reviews 9/10 Service
  • 256 reviews 8.5/10 Comfort
  • 251 reviews 8.4/10 Breakfast
  • 62 reviews 5.9/10 Cleanliness
  • 17 reviews 3.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.