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Le Grand Hôtel Cabourg-MGallery 5 stars

Customer review rating 4.6/5 9,954 reviews

ALLSAFE approved hotel

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Le Grand Hôtel Cabourg-MGallery
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+ 12 Services

Hotel extras

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • Spa: a wellness break

  • Labeled ALLSAFE

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Babysitting on request Paying
  • Golf
  • Tennis
  • Jet skiing (nearby)
  • Karting facilities (nearby)
Business services
  • 4 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Le Grand Hôtel Cabourg-MGallery

Les Jardins du Casino
14390 cabourg
france

Tel: +33231910179

Fax: (+33)2/31240320

Check-in from 16h00

Check out up to 12h00

  • BUS VERTS DU CALVADOS :  20 CAEN

  • BUS VERTS DU CLAVADOS :  20 DEAUVILLE

  • By plane

    DEAUVILLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 220km / 137.5 miles

  • By plane

    PARIS ROISSY CDG At 230km / 143.75 miles

  • By boat

    OUISTREHAM CAR FERRY At 20km / 12.5 miles

  • By helicopter

    CAEN CARPIQUET At 40km / 25 miles

  • By helicopter

    DEAUVILLE ST GATIEN At 30km / 18.75 miles

  • By car

    A13 At 10km / 6.25 miles

  • By train

    CAEN At 25km / 15.63 miles

  • By train

    TROUVILLE DEAUVILLE At 20km / 12.5 miles

GPS :49.293813, -0.115614

Our accommodation(s)

The renovated, modern and spacious rooms offer magnificent sea views on one side, and views of the floral gardens and Cabourg architecture on the other.

CLASSIC ROOM, 1 King Size Bed, South Facing, Garden View

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: Garden View, Park view, City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: On Beach, Panorama view, Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

FAMILY ROOM, 1 King Size Bed + sofa bed, SouthFacing, Garden View

Accessible room
  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: Garden View, Park view *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

FAMILY ROOM, 1 King Size Bed + sofa bed, Sea View

Accessible room
  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Views: On Beach, Panorama view, Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM WITH BALCONY, 1 King Size Bed, SeaView

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • Views: On Beach, Panorama view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM WITH TERRACE, 1 King Size Bed, SeaView

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: On Beach, Panorama view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

ROOM 414 - MARCEL PROUST, 1 Queen Size Bed, Sea View

  • Max. number of persons: 2
  • Area: From 43 / 463 sq ft
  • Views: Ocean/Sea view, Sea side, On Beach *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

LE BALBEC

Type of cuisine: Gourmet

The Balbec's unique surroundings overlooking the sea never fail to impress. Classic and modern flavors are combined to surprise your taste buds. Whether looking inland or out over the sea, the chef's culinary creations are fit for a king.

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LA PLAGE

Type of cuisine: Bistronomy

Enjoy breakfast by the water: The restaurant on the hotel's private beach is open for a spot of dining from midday to 3pm every weekend from May to September and every day in July and August (weather permitting).

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday -
  • Sunday -

LA BELLE EPOQUE

Our head barman, Christophe, offers a large choice of cocktails. Enjoy a real glimpse into Proust's world in a refined and intimate setting. Enjoy the Grand Hotel's cuisine at the bar too, open from midday to 2pm and from 7pm to 10pm.

Menu (PDF)

Non contractual photo

LA PROMENADE

Linger at the La Plage bar and take in the magnificent views.Open every weekend from Easter to September and every day in July and August (weather permitting).

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 180

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Le Grand Hôtel Cabourg-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

9,954 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,167 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

SITUATION SUPER

Customer review rating 5.0/5

P. Couples - 07/06/2021 Confirmed reviews ALL

CALME REPOSANT SECURISE

Cher Monsieur, Vous me voyez ravie d'apprendre que votre séjour s'est déroulé dans le calme et la quiétude de vous savoir en sécurité et croyez bien que nous espérons avoir très prochainement l'occasion de vous recevoir de nouveau dans de meilleures circonstances. En attendant votre retour avec la plus grande impatience veuillez accepter, Monsieur, les meilleurs sentiments de toute notre équipe. Portez-vous bien et prenez soin de vous. Bien cordialement, Sasha NABET Chargée de Communication
Customer review rating 4.5/5

Pascal N. Families - 24/05/2021 Confirmed reviews ALL

After all the upheavals linked to Covid, and the difficulty that this has entailed for the profession, the staff and the hotel, it was great to share this moment with everyone at the Grand Hotel Cabourg. What was superb was the ability of the personnel to put these difficult times behind them and to continue to be the professionals that they have been in the past and to carry on with their daily tasks putting the customer and service as their key priority - un grand bravo et surtout un grand merci

Cher Monsieur N., Merci pour la solidarité que vous témoignez à l'égard de notre équipe. Nous n'en attendions pas moins d'un client tel que vous que nous avons toujours plaisir à accueillir au sein de notre maison bord de mer et croyez bien que nous avons tous hâte de vous y retrouver à nouveau très bientôt et sous de meilleurs auspices. En attendant votre retour avec la plus grande impatience veuillez accepter, Monsieur, les meilleurs sentiments de nous tous. Portez-vous bien et prenez soin de vous. Bien cordialement, Sasha NABET Chargée de Communication

The Cabourg Grand Hotel is beautifully located with warm welcome and delicate attention from a loyal team.

Customer review rating 4.0/5

Anonymous Families - 20/05/2021 Confirmed reviews ALL

My family is used to stay at the Grand Hotel for years and was previously always extremely satisfied. However, recently, since the closure of the restaurant, the food quality is insufficient and especially for simple products like eggs, meat and fish. We really hope that this is a transient issue that will be addressed soon when the Chef will be back. The room service remains gentle and respectful.

excellente situation

Customer review rating 5.0/5

Guy M. Families - 11/05/2021 Confirmed reviews ALL

Service 10/10

Cher Monsieur M., Quelle immense chance d'avoir des clients tels que vous qui ont la gentillesse de nous faire part de leur entière satisfaction à l'issue de leur visite au Grand Hôtel de Cabourg - MGallery Collection. Merci pour votre appréciation à l'égard de la situation de notre belle maison ainsi que le service bienveillant et professionnel de nos équipes. À très bientôt sur la côte normande ! Meilleures salutations, Sasha NABET Chargée de Communication

Nice week-end getaway

Customer review rating 4.0/5

Fb2021 Families - 12/04/2021 Confirmed reviews ALL

Very nice and professional staff despite current restrictions. High quality service. Room cleaning could have been a bit better, but did not affect our overall impression.

Cher Monsieur, Merci pour ces retours et soyez assuré que notre équipe et moi-même, qui fûmes ravis de vous accueillir, avons hâte de vous recevoir de nouveau sitôt notre établissement réouvert. En attendant votre retour avec impatience veuillez agréer, Monsieur, l'expression de nos sentiments distingués. Prenez soin de vous et portez-vous bien. Bien cordialement, Sasha NABET Chargée de Communication

wonderful hotel; position, confort of the rooms, and kindness of the staff.

Customer review rating 4.5/5

Jrp Couples - 21/03/2021 Confirmed reviews ALL

the choice on the menu for in room dinner or lunch was a little reduced...

Dear Madam, It was a pleasure to welcome you in our beautiful seaside house and it is renewed by reading your compliments ! We thank you for writing your opinion following your visit to the Grand Hôtel de Cabourg - MGallery Collection. However, we have noted your mixed opinion on the number of choices we have in room service. This is why our Chef, Jérôme Lebeau, offers you additional suggestions to our menu, concocted with fresh and local products to vary the pleasures. Sincerely, Sasha NABET Community Manager

Très sobre mais excellent

Customer review rating 5.0/5

L. J. Couples - 22/10/2020 Confirmed reviews ALL

Je reviendrai

Cher Monsieur L., Je vous remercie d'avoir partagé vos commentaires positifs avec nous. Les équipes du Grand Hôtel sont très enthousiastes de lire votre volonté de revenir séjourner parmi nous suite à votre récent séjour. Nous serions enchantés de vous revoir sur la côte fleurie ! Bien à vous, Sasha NABET Chargée de Communication

Good stay

Customer review rating 2.5/5

Jeff Friends - 13/10/2020 Confirmed reviews ALL

Nice room, hotel very well located Breakfast services not at a 5 star level at all Restaurant too much expensive for the quality

Dear Mister, Thank you for staying in our beautiful seaside house and for your constructive feedback. I am sorry to read your disappointment with your breakfast experience. This doesn't change your moment but please be aware that it doesn't reflect the level of excellence and responsiveness that we want you to experience. We would be flattered if you would give us a chance to prove you wrong by letting you live the magic of the Grand Hotel. Sincerely yours, Sasha NABET Community Manager,

Beautiful hotel five star service

Customer review rating 5.0/5

Sharon G. Couples - 11/10/2020 Confirmed reviews ALL

Was an absolute pleasure to stay at The Grand Hotel. From the minute you arrive you are treated to five star service. The building itself is stunning. The suite we had was fabulous with a stunning view of the sea. We tried the signature White Swan cocktail made by a very talented barman. The breakfast staff were so professional yet super friendly. They couldn’t do enough for you. It was like VIP treatment the whole way. It was our wedding anniversary and we were treated to a lovely surprise on our arrival too. Came home smiling from ear to ear. Thank you so much.

Dear steven G., We very much appreciate your comments regarding your stay at the Le Grand Hôtel Cabourg - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sasha NABET Chargée de Communication

A great classic. Proust had taste.

Customer review rating 5.0/5

Philip P. Couples - 01/10/2020 Confirmed reviews ALL

Totally delightful. Well-appointed room with a sea view, tastefully-decorated bar, efficient and attentive staff, one of the best breakfast buffets I have experienced. A pity the Balbec was closed.

Dear Mister, Your compliments go straight to our hearts. Thank you for sharing them with us following your recent visit. We are delighted that you have been seduced by our establishment and its idyllic location, chosen with care by the famous marcel Proust. Our restaurant closes on Monday and Tuesday evenings. It would be an honour to make you discover our original and colourful dishes facing the sea at Le Balbec. Best Regards, Sasha NABET Community Manager

Excellent stay

Customer review rating 4.5/5

M Couples - 01/10/2020 Confirmed reviews ALL

Excellent service and food, veru high standards to cope with sanitary constraints

Dear Mister, Discovering your satisfaction is the greatest reward for your teams who work daily to provide you with excellent service and a great time with us. Thank you for writing your opinion following your recent visit. We look forward to see you again on the Normandy coast. Sincerely yours, Sasha NABET Community Manager

Always excellent.

Customer review rating 5.0/5

Anonymous Couples - 28/09/2020 Confirmed reviews ALL

this was our 4th stay. We love the position on the beach.and the high standards of this hotel.

Dear Madam, We very much appreciate your comment regarding your stay in our beautiful seaside house. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your 5th visit on the Normandy coast will still be as magical as the previous ones. Kind Regards, Sasha NABET Community Manager
Customer review rating 5.0/5

Anonymous Families - 22/09/2020 Confirmed reviews ALL

Personnel au top !

Chère Madame, Toutes les équipes du Grand Hôtel et moi-même avons été comblées de recevoir votre chaleureux éloge envers de notre service à votre égard. Nous avons pris plaisir à vous accueillir et vous accompagner de la meilleure manière tout au long de votre venue dans notre majestueuse maison. Mille mercis à vous. Dans l'attente de vous accueillir à nouveau à Cabourg ! Bien à vous, Sasha NABET Chargée de Communication

A Fantastic Place

Customer review rating 4.5/5

Anonymous Families - 15/09/2020 Confirmed reviews ALL

the place to share some good time with family. Front on the beach, close to the casino and downtown. Very beautiful hotel, architecture, comfortable large room. Great staff and a delicious restaurant The Balbec. The only thing missing is a gym room

Dear Madam, A big thank you for this feedback. We were glad to welcome you to our hotel and look forward to welcoming you here again as soon as possible for other unforgettable moments. Waiting impatiently for your return, please accept, Madam, the expression of our distinguished feelings. Sincerely, Sasha NABET Communications Officer

Disappointed

TripAdvisor rating 3.0/5

freqtrv2020 30/07/2020 TripAdvisor review

We enjoyed our stay. The restaurant is expensive but food and service good. We were celebrating a special occasion but apart from a handwritten note nothing else. No upgrade even though I'm a gold member. Room was okay cheap toiletries and no soap bars.

Dear Guest, We are flattered that you have chosen our mythic establishment to celebrate this special occasion. I was delighted to read that you enjoyed your stay with us as well as your experience in our gastronomic restaurant, Le Balbec. Nevertheless, I have taken your remarks into consideration in order to improve our welcome for you during your next visit and to propose you a service worthy of your expectations. It would be a pleasure to see you again very soon at the Grand Hotel de Cabourg - MGallery Collection. Sincerely, Gaëlle GRELAT General Manager

WEEK END IN CABOURG

TripAdvisor rating 4.0/5

alexisbahuon 22/07/2020 TripAdvisor review

Well, but the breakfat was disappointing, we know that you can't make a buffet because of the COVID, but the breakfast is far too expensive for what is currently offered. Two pieces of bread that are served to you in the restaurant, with two mini pastries with a tiny bit of scrambled eggs, this is too light a proposition considering the standard of the hotel.

Dear Guest, It is essential for all of our teams to have your opinion on our emblematic establishment. This is why I thank you for your comments. We are very enthusiasts to discover that your stay with us was a pleasant one. However, I have noted your disappointment regarding your breakfast. Rest assured, since Wednesday, we have been happy to put our buffet back in place in compliance with health standards. We would be honored to make you discover it on your next visit to Le Grand Hotel de Cabourg - MGallery Collection. See you soon in Normandy ! Kind Regards, Gaëlle GRELAT General Manager

Poor state of repair and quality

TripAdvisor rating 2.0/5

helderp2017 Family - 08/01/2020 TripAdvisor review

The quality of the room was poor with paper thin walls and soft mattress and linen in need of replacement. Public areas and breakfast room not in keeping with a quality hotel. Service was slow at the cocktail bar and prices exhorbitant

Dear Guest, Following your stay at our hotel, you were kind enough to share your impressions on Trip Advisor for which we would first like to thank you. Your comments are extremely important as they provide a motive for continuous improvement. I have taken note of your comments regarding your insatisfaction. Our Priority is your well-being and happiness, even though, the level of quality at our hotel did not live up to your expectations and I would like to express my most sincere apologies. All these inconveniences you mentionned do not reflect the quality of our know-how. I can assure you that we are taking measures to ensure this does not reoccur. However, we hope to have the pleasure of seeing you again soon and to retrieve your trust. Yours Sincerely, Philippe Marjoux Guest Relation Manager

No Sound Proofing

TripAdvisor rating 3.0/5

magnian Couples - 07/01/2020 TripAdvisor review

Lovely looking hotel but fell down on rooms that were not sound proofed. Large room with sea view, comfortable bed, tiny hand towels, could not wrap up my hair after washing and i have a small head! Breakfast is great and a lovely view. Our last evening though we had to move as a baby had arrived next door, and none stop crying, not the babys fault though.. Why put a young couple in a room with an a joining door next to a older couple ?

Dear Sir, Please excuse us for the nuisances you experienced in our hotel and do not hesitate to call the front desk if you need larger towels or have any problems during your next stay. We were delighted to welcome you and are now impatient to receive you again for another stay, perfect this time. Until your return please accept our warmest regards and our best wishes for year 2020. Philippe Marjoux Guest Relation Manager

All excellent

TripAdvisor rating 5.0/5

Reinhard T Couples - 07/04/2019 TripAdvisor review

Excellent hotel with the best service ,enjoyed the location and the breakfast buffet in particular ,on the beach , good and stylish old grand hotel and fashionable with modern luxury at the same time !

Dear Guest, Thank you very much for your valuable words regarding your stay at Le Grand Hôtel de Cabourg. We hope to have the pleasure to welcome you again very soon. Warm regards, Corinne Dupont - General Manager

Overpriced - magic didn't happen!

TripAdvisor rating 2.0/5

Escape03057114123 Couples - 27/03/2019 TripAdvisor review

For 430€ per night in a 5* hotel in a non-premium location like NYC, Paris or London, you'd expect the best and some magic and luxury. And that didn't happen: - we were said the room was ready but when we arrived in the room, house keeping was just starting. So, we stayed in the corridor for 15+ min hoping they would finish, but it lasted much longer. - then we asked the front desk to be notified when the room is really ready. They didn't call... Second deception at check-in. - No welcome in the room either, like a snack (I would have expected a couple of madeleine for example), or no welcome letter. - when trying to find a table at the bar in the evening, we were told with an unfriendly tone "not this one, this is for a family. You seat in the lobby by the entrance". So we left. Not even close to be a nice experience! - overall, while the room was nice, there was no magical touch that makes you feel you're in a special place (example: super amenities or fresh flowers...) - the lobby is impressive but when you look at details, it feels a bit short for the standard they claim: worn carpet by the stairs for example. - same thing for service: while the service was OK, we felt no personalisation or specific attention that made us feel welcomed. And, again, for this level of price, being just OK is not OK. - the breakfast was good but, again, not exactly the level you'd expect (example: no waffle, limited bread choice, no brioche, limited choice of fresh fruits, limited choice of cold cuts, hot dishes limited to scramble eggs, bacon and potatoes...). And asking an extra for eggs if you want your breakfast in bed is mean. Positive aspect: vegs are organic. So, I would be very happy for a 150€ stay but it felt very short of expectations for 430€. It feels like the Proust legacy made this hotel very arrogant and too proud of themselves: it's a nice, premium hotel but not Luxury.

Cher client, Nous sommes navrés que votre expérience n’ait pas été à la hauteur de vos espérances. Je suis confuse de lire la situation vécue lors de votre arrivée. Nous avons malheureusement rencontré un défaut informatique qui n’a pas mis en évidence que votre chambre n’était pas prête, comme cela vous avait été indiqué par Florence en réception. Néanmoins, cela ne justifie pas le fait que vous n’ayez pas été appelé ensuite pour vous tenir informé et nous aurions dû vous adresser une attention afin de vous prouver notre implication suite à ce désagrément. Je vous prie donc d’accepter toutes nos sincères excuses car cela n’est absolument pas représentatif de notre savoir-faire. J’ai également lu l’ensemble de vos commentaires concernant votre petit déjeuner, l’accueil au sein de notre bar et votre ressenti au sujet de votre chambre. Votre avis est très précieux pour nous et je vous remercie de nous en avoir fait part. Je peux vous assurer que nous saurons tenir compte de vos remarques et j’espère que nous aurons la chance de vous recevoir à nouveau afin de vous faire oublier ce mauvais souvenir. Meilleures salutations, Corinne Dupont Directrice Générale

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