Le Grand Hôtel de Cabourg - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,832 reviews

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Description

Hotel extras

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • GH Côté Bien Être duo spa cabins

  • Only 2 hours from Paris

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Le Grand Hôtel de Cabourg - MGallery Collection

Les Jardins du Casino
14390 CABOURG
France

GPS:49.293813, -0.115614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,832 reviews

Customer review rating 5.0/5

Susan T. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Sara B. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Ruta S. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Bulmer S. /. S. Couples - Confirmed reviews ALL

Dear Mr. and Mrs. Bulmer, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you appreciated our beautiful property and exceptional location. However, we sincerely apologize that your room was not ready upon your arrival and that you had to wait until well after 6 PM to access it. We fully understand your disappointment, particularly as you were staying with us for only one night, and we regret that this delayed the start of your experience with us. As a gesture of apology, our team offered you a complimentary drink. We are sorry that this attention did not meet your expectations. Our intention was to acknowledge the inconvenience caused and to offer a small gesture of hospitality while you were waiting. Please be assured that your comments have been shared with our Housekeeping and Front Office teams so that we can review our procedures and continue improving the management of room availability and arrivals. We truly hope to have the pleasure of welcoming you back in the future and providing you with the smooth and memorable experience that you should have enjoyed from the very beginning of your stay. Kind regards, Brian Rio Guest relation manager

Customer review rating 1.5/5

Mohamed M. D. Couples - Confirmed reviews ALL

Dear Mr. D., Thank you very much for taking the time to share your feedback following your stay at the Grand Hôtel de Cabourg. We are sorry to read that your experience did not meet your expectations and that the room and overall hotel experience did not reflect the level of service and comfort we strive to provide to our guests. We would have appreciated the opportunity to discuss your concerns during your stay. Please do not hesitate to contact one of our managers while you are with us, as we are always available to listen, exchange with our guests, and, whenever possible, find a suitable solution to improve their experience. Your feedback is important to us, as it allows us to better understand our guests’ expectations and to share your comments with our teams in order to continue improving our services. We sincerely hope to have the opportunity to welcome you again and provide you with an experience more in line with your expectations. Kind regards, Brian Rio Guest relation manager

Other web-users rate our hotel

  • 406 reviews 9.5/10 Location
  • 686 reviews 7.5/10 Room
  • 893 reviews 8.6/10 Service
  • 307 reviews 8.4/10 Breakfast
  • 106 reviews 4.4/10 Cleanliness
  • 97 reviews 2.8/10 Value
  • 55 reviews 4.2/10 Wellness Area
  • 17 reviews 1.5/10 Pool

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