Le Grand Hôtel Cabourg-MGallery 5 stars

The hotel is well located. Loved the balcony room with view of the sea.

From start to finish, our stay was most pleasant! It would be a good idea to have a desk area in the room so a computer can be used !

The service was excellent. But, the suite was in poor conditions such as a dirty bathroom, the paint cracks, and some facilities we're broken.

As an MGallery the expectations are for a quality product and this was not the case at this hotel which is looking run down and in some urgent need of capital spend. Staff are friendly. Breakfast buffet of a poor standard and poor presentation

The quality of the room was poor with paper thin walls and soft mattress and linen in need of replacement. Public areas and breakfast room not in keeping with a quality hotel. Service was slow at the cocktail bar and prices exhorbitant

Had a large room on the top floor, lovely view, comfortable bed, large bathroom but was cold and the heated towel rail was not working, so we were giving a electric warm air heater. Had the New Year dinner, told to be in reception for 20. 00, lots of people standing around for 30mins before we got a glass of champagne, then free flowing just could have been a bit more organised. Room for meal was lovely and spacious, band was brilliant, but the food was not that good, did not feel i had enough and the dessert was served at 12.30 approx. Wine was good and not a problem filling up our glasses. We stayed at the hotel for three nights and our room was quiet, until the last evening when we heard a baby crying very loudly as there was an ajoining door to next door. We were getting ready to go out for the evening and knew we would not get a lot of sleep. Went to reception and the girl behind the desk understood our problem and got us another room for the last night, a nuisance, having to pack and move everything for one night, while we were ready to go out for dinner. Have stayed in lots of McGallery hotels this was not a good 5 star. Sound proofing not good.

Lovely looking hotel but fell down on rooms that were not sound proofed. Large room with sea view, comfortable bed, tiny hand towels, could not wrap up my hair after washing and i have a small head! Breakfast is great and a lovely view. Our last evening though we had to move as a baby had arrived next door, and none stop crying, not the babys fault though.. Why put a young couple in a room with an a joining door next to a older couple ?

A wonderful experience organised by a talented staff. Congratulations for all the 5 stars services ! The Quality is there.

Our stay was as always great! The sea view and the place are unique. The breakfast buffet is good and traditional but can be further enhanced, especially the bread. The services, room and restaurant, christmas activities for kids, were excellent.

Everything was excellent apart from meal at Christmas Eve. The meal started far too late and the service was very very slow - would not do it again. The buffet brunch served Christmas Day much much better

Aaa

perfect and human from the preparations e.g. reservation team johanna from the reception e.g. porter/concierge service during our stay from the f&b e.g. bar david marvellous breakfast in splendid room cosy and nice room for staying helpful and knowledgable staff at each level

Great on the whole. Just wish the restaurant sold more varied food.

See above

When the valet parked my car in the secure parking, he backed it into a wall and did damage to the rear bumper. There was a movie being filmed in the foyer of the hotel which took priority and made checking out difficult. On a positive note, thé food and menu was much improved. My room was very nice.