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Le Grand Hôtel Cabourg-MGallery 5 stars

Customer review rating 4.6/5 10,191 reviews

ALLSAFE approved hotel

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Le Grand Hôtel Cabourg-MGallery
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+ 23 Services

Hotel extras

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • Spa: a wellness break

  • Labeled ALLSAFE

Hotel location

Le Grand Hôtel Cabourg-MGallery

Les Jardins du Casino
14390 cabourg
france

Tel: +33231910179

Fax: (+33)2/31240320

Check-in from 16h00

Check out up to 12h00

  • BUS VERTS DU CALVADOS :  20 CAEN

  • BUS VERTS DU CLAVADOS :  20 DEAUVILLE

  • By plane

    DEAUVILLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 220km / 137.5 miles

  • By plane

    PARIS ROISSY CDG At 230km / 143.75 miles

  • By boat

    OUISTREHAM CAR FERRY At 20km / 12.5 miles

  • By helicopter

    CAEN CARPIQUET At 40km / 25 miles

  • By helicopter

    DEAUVILLE ST GATIEN At 30km / 18.75 miles

  • By car

    A13 At 10km / 6.25 miles

  • By train

    CAEN At 25km / 15.63 miles

  • By train

    TROUVILLE DEAUVILLE At 20km / 12.5 miles

GPS :49.293813, -0.115614

Hotel services

LE BALBEC

Our Le Balbec restaurant will be open Thursday to Sunday. Lunch service: the gourmet restaurant's classic Saturday and Sunday menu. Evening service: three time slots available from 7.30 to 9.30pm.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 4 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 71 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 25 connecting rooms
    • 71 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Casino
    • Disco/Nightclub
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • N/A Additional charge
    • Near the property
    • 15 parking spaces
    • Private
    • Electric car recharging units 22 kVA
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Outdoor playground for children

Our accommodation(s)

The renovated, modern and spacious rooms offer magnificent sea views on one side, and views of the floral gardens and Cabourg architecture on the other.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 180

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Le Grand Hôtel Cabourg-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

10,191 reviews

TripAdvisor Rating 4.5/5

2,226 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Luxury with a view

Customer review rating 5.0/5

Christina N. Families - 08/09/2021 Confirmed reviews ALL

We had a wonderful 4 day stay at Le Grand Hôtel. Everything was perfect down to the smallest details. We took advantage of the on-site spa services and could not have been more pleased.

Dear Madam, What could be added to such charming comments except that we were really pleased to welcome you and are impatient to see you again really soon for more unforgettable moments. Until then stay safe and please accept our most sincere regards. Yours truly, Jade COCHARD Communications Officer

Amazing stay in Cabourg

Customer review rating 5.0/5

Clémence Families - 05/09/2021 Confirmed reviews ALL

I went to the Grand Hotel with my family to celebrate my 30th birthday. It was an amazing stay there: the hotel is beautiful and the staff is lovely and thoughtful. I really had a wonderful experience there.

Just ok.

Customer review rating 3.0/5

Anonymous Couples - 03/09/2021 Confirmed reviews ALL

For a 5 star hotel, there were a lot of little things that were not up to par. No text message to tell us our room was ready after arriving , the front desk personnel were talking to each other causing us to wait, the bath robes were so old and thin due to being washed so many times that you didn’t want to wear them, and the breakfast was so so. There was not that much to choose from especially in the pastries. We did enjoy the bar food and drinks.

Great

TripAdvisor rating 5.0/5

samahasabine 24/08/2021 TripAdvisor review

We enjoyed a lovely weekend in Grand Hotel Cabourg for the 10th Birthday of our son, very comfortable rooms, pied dans l'eau as we say in french. Enjoyed the beach, la promenade and of course an amazing dinner at Le Balbec

Dear Guest, We are really flattered that you have choosen our beautiful seaside house to celebrate this special occasion. It is a great reward for us all to see that your stay lived up to your expectations. We would like to thank you for taking the time to write us your positive feedback about our establishment and your tastings with us. We hope you will come back to enjoy our different services very soon on the Normandy coast. Best Regards, Gaëlle GRELAT General Manager

What an unique location previously unknown by us

TripAdvisor rating 5.0/5

Nomad447713 Family - 15/08/2021 TripAdvisor review

It was not our intention to stay in France for that night or indeed in this magnificent hotel. Due to various ridiculous interpretations of Brexit requirements with consequential Covid implications our stay in this wonderful place with our two dogs was a huge pleasure and relief.

Dear Guest,, We were honoured to show you this idyllic location and our beautiful house for your getaway with our four-legged friends. Thank you for your warm feedback following your recent visit to the Normandy coast. Our team hopes you will return to experience another moment of pleasure and relief with us. Best Regards, Gaëlle GRELAT General Manager

Cabourg

TripAdvisor rating 5.0/5

L4610VXsylviep 25/07/2021 TripAdvisor review

perfect stay of 1 week. The room facing the sea with a balcony was fabulous. The service was in line with the standard of the room everything was great. All the people take care of you in a very efficient way. I keep our room number to have next time

Dear Guest, We are delighted that your one-week stay in our emblematic house went perfectly, thanks to the room with balcony in which you were staying and the attentive welcome of our staff. You did well to keep your room number in mind so that we could book the one that would suit you best for your next visit. So we will be able to make you live again the magic of the Grand Hôtel. It would be a great opportunity for us to introduce you to our relaxation area, La Parenthèse de bien-être, as well as our gastronomic restaurant, Le Balbec, during your next getaway. See you soon on the Normandy coast ! Kind Regards, Gaëlle GRELAT General Manager

Great all round

Customer review rating 4.5/5

Mr P. N. Couples - 30/06/2021 Confirmed reviews ALL

An excellent stay with the staff au rdv in all aspects - no rustiness with recent events at this hotel - in fact quite the opposite

Cher Monsieur N., Que dire sinon que nous vous remercions de votre fidélité et que c'est pour nous un plaisir sans cesse renouvelé que de vous accueillir au sein de notre maison bord de mer où nous espérons bien vous recevoir de nouveau au plus vite et sous des cieux plus cléments. En attendant votre retour avec la plus grande impatience veuillez agréer, Monsieur, l'expression de nos salutations distinguées. Portez-vous bien et prenez soin de vous. Bien cordialement, Sasha NABET Chargée de Communication

Just Very Nice

Customer review rating 4.5/5

Andrew F. Couples - 25/06/2021 Confirmed reviews ALL

Hotel classic very nice very well placed very clean

Dear Sir, Thank you for such a positive feedback and be assured that we were all glad to wlecome you and are now impatient to see you again really soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sasha NABET Communications Officer

SITUATION SUPER

Customer review rating 5.0/5

P. Couples - 07/06/2021 Confirmed reviews ALL

CALME REPOSANT SECURISE

Cher Monsieur, Vous me voyez ravie d'apprendre que votre séjour s'est déroulé dans le calme et la quiétude de vous savoir en sécurité et croyez bien que nous espérons avoir très prochainement l'occasion de vous recevoir de nouveau dans de meilleures circonstances. En attendant votre retour avec la plus grande impatience veuillez accepter, Monsieur, les meilleurs sentiments de toute notre équipe. Portez-vous bien et prenez soin de vous. Bien cordialement, Sasha NABET Chargée de Communication
Customer review rating 4.5/5

Pascal N. Families - 24/05/2021 Confirmed reviews ALL

After all the upheavals linked to Covid, and the difficulty that this has entailed for the profession, the staff and the hotel, it was great to share this moment with everyone at the Grand Hotel Cabourg. What was superb was the ability of the personnel to put these difficult times behind them and to continue to be the professionals that they have been in the past and to carry on with their daily tasks putting the customer and service as their key priority - un grand bravo et surtout un grand merci

Cher Monsieur N., Merci pour la solidarité que vous témoignez à l'égard de notre équipe. Nous n'en attendions pas moins d'un client tel que vous que nous avons toujours plaisir à accueillir au sein de notre maison bord de mer et croyez bien que nous avons tous hâte de vous y retrouver à nouveau très bientôt et sous de meilleurs auspices. En attendant votre retour avec la plus grande impatience veuillez accepter, Monsieur, les meilleurs sentiments de nous tous. Portez-vous bien et prenez soin de vous. Bien cordialement, Sasha NABET Chargée de Communication

The Cabourg Grand Hotel is beautifully located with warm welcome and delicate attention from a loyal team.

Customer review rating 4.0/5

Anonymous Families - 20/05/2021 Confirmed reviews ALL

My family is used to stay at the Grand Hotel for years and was previously always extremely satisfied. However, recently, since the closure of the restaurant, the food quality is insufficient and especially for simple products like eggs, meat and fish. We really hope that this is a transient issue that will be addressed soon when the Chef will be back. The room service remains gentle and respectful.

excellente situation

Customer review rating 5.0/5

Guy M. Families - 11/05/2021 Confirmed reviews ALL

Service 10/10

Cher Monsieur M., Quelle immense chance d'avoir des clients tels que vous qui ont la gentillesse de nous faire part de leur entière satisfaction à l'issue de leur visite au Grand Hôtel de Cabourg - MGallery Collection. Merci pour votre appréciation à l'égard de la situation de notre belle maison ainsi que le service bienveillant et professionnel de nos équipes. À très bientôt sur la côte normande ! Meilleures salutations, Sasha NABET Chargée de Communication

Nice week-end getaway

Customer review rating 4.0/5

Fb2021 Families - 12/04/2021 Confirmed reviews ALL

Very nice and professional staff despite current restrictions. High quality service. Room cleaning could have been a bit better, but did not affect our overall impression.

Cher Monsieur, Merci pour ces retours et soyez assuré que notre équipe et moi-même, qui fûmes ravis de vous accueillir, avons hâte de vous recevoir de nouveau sitôt notre établissement réouvert. En attendant votre retour avec impatience veuillez agréer, Monsieur, l'expression de nos sentiments distingués. Prenez soin de vous et portez-vous bien. Bien cordialement, Sasha NABET Chargée de Communication

wonderful hotel; position, confort of the rooms, and kindness of the staff.

Customer review rating 4.5/5

Jrp Couples - 21/03/2021 Confirmed reviews ALL

the choice on the menu for in room dinner or lunch was a little reduced...

Dear Madam, It was a pleasure to welcome you in our beautiful seaside house and it is renewed by reading your compliments ! We thank you for writing your opinion following your visit to the Grand Hôtel de Cabourg - MGallery Collection. However, we have noted your mixed opinion on the number of choices we have in room service. This is why our Chef, Jérôme Lebeau, offers you additional suggestions to our menu, concocted with fresh and local products to vary the pleasures. Sincerely, Sasha NABET Community Manager

Très sobre mais excellent

Customer review rating 5.0/5

L. J. Couples - 22/10/2020 Confirmed reviews ALL

Je reviendrai

Cher Monsieur L., Je vous remercie d'avoir partagé vos commentaires positifs avec nous. Les équipes du Grand Hôtel sont très enthousiastes de lire votre volonté de revenir séjourner parmi nous suite à votre récent séjour. Nous serions enchantés de vous revoir sur la côte fleurie ! Bien à vous, Sasha NABET Chargée de Communication

Good stay

Customer review rating 2.5/5

Jeff Friends - 13/10/2020 Confirmed reviews ALL

Nice room, hotel very well located Breakfast services not at a 5 star level at all Restaurant too much expensive for the quality

Dear Mister, Thank you for staying in our beautiful seaside house and for your constructive feedback. I am sorry to read your disappointment with your breakfast experience. This doesn't change your moment but please be aware that it doesn't reflect the level of excellence and responsiveness that we want you to experience. We would be flattered if you would give us a chance to prove you wrong by letting you live the magic of the Grand Hotel. Sincerely yours, Sasha NABET Community Manager,

Disappointed

TripAdvisor rating 3.0/5

freqtrv2020 30/07/2020 TripAdvisor review

We enjoyed our stay. The restaurant is expensive but food and service good. We were celebrating a special occasion but apart from a handwritten note nothing else. No upgrade even though I'm a gold member. Room was okay cheap toiletries and no soap bars.

Dear Guest, We are flattered that you have chosen our mythic establishment to celebrate this special occasion. I was delighted to read that you enjoyed your stay with us as well as your experience in our gastronomic restaurant, Le Balbec. Nevertheless, I have taken your remarks into consideration in order to improve our welcome for you during your next visit and to propose you a service worthy of your expectations. It would be a pleasure to see you again very soon at the Grand Hotel de Cabourg - MGallery Collection. Sincerely, Gaëlle GRELAT General Manager

WEEK END IN CABOURG

TripAdvisor rating 4.0/5

alexisbahuon 22/07/2020 TripAdvisor review

Well, but the breakfat was disappointing, we know that you can't make a buffet because of the COVID, but the breakfast is far too expensive for what is currently offered. Two pieces of bread that are served to you in the restaurant, with two mini pastries with a tiny bit of scrambled eggs, this is too light a proposition considering the standard of the hotel.

Dear Guest, It is essential for all of our teams to have your opinion on our emblematic establishment. This is why I thank you for your comments. We are very enthusiasts to discover that your stay with us was a pleasant one. However, I have noted your disappointment regarding your breakfast. Rest assured, since Wednesday, we have been happy to put our buffet back in place in compliance with health standards. We would be honored to make you discover it on your next visit to Le Grand Hotel de Cabourg - MGallery Collection. See you soon in Normandy ! Kind Regards, Gaëlle GRELAT General Manager

Poor state of repair and quality

TripAdvisor rating 2.0/5

helderp2017 Family - 08/01/2020 TripAdvisor review

The quality of the room was poor with paper thin walls and soft mattress and linen in need of replacement. Public areas and breakfast room not in keeping with a quality hotel. Service was slow at the cocktail bar and prices exhorbitant

Dear Guest, Following your stay at our hotel, you were kind enough to share your impressions on Trip Advisor for which we would first like to thank you. Your comments are extremely important as they provide a motive for continuous improvement. I have taken note of your comments regarding your insatisfaction. Our Priority is your well-being and happiness, even though, the level of quality at our hotel did not live up to your expectations and I would like to express my most sincere apologies. All these inconveniences you mentionned do not reflect the quality of our know-how. I can assure you that we are taking measures to ensure this does not reoccur. However, we hope to have the pleasure of seeing you again soon and to retrieve your trust. Yours Sincerely, Philippe Marjoux Guest Relation Manager

No Sound Proofing

TripAdvisor rating 3.0/5

magnian Couples - 07/01/2020 TripAdvisor review

Lovely looking hotel but fell down on rooms that were not sound proofed. Large room with sea view, comfortable bed, tiny hand towels, could not wrap up my hair after washing and i have a small head! Breakfast is great and a lovely view. Our last evening though we had to move as a baby had arrived next door, and none stop crying, not the babys fault though.. Why put a young couple in a room with an a joining door next to a older couple ?

Dear Sir, Please excuse us for the nuisances you experienced in our hotel and do not hesitate to call the front desk if you need larger towels or have any problems during your next stay. We were delighted to welcome you and are now impatient to receive you again for another stay, perfect this time. Until your return please accept our warmest regards and our best wishes for year 2020. Philippe Marjoux Guest Relation Manager

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