ibis Nantes Treillières Hotel 3 stars

Easy to find; plenty of parking; 24hr Reception and snack/food menu.

Receptionist was most welcoming and charming

The rooms were to the usual standard The absence of a lift was troublesome. However, my meal In the evening was almost inedible. I asked for my complaint to be lodged, but this did not happen My comment at the time was I would not feed it to my dog. This complaint seems to have met with complete indifference

Your support by check in and check out - very friendly - plus good food and clean room was good

The manager on duty put us in an upstairs room , We are pensioners and had just driven 300 miles, so that was the last thing we wanted. He then gave us another room way down a passage, that meant we had to lug out cases ect a long way, I quickly refused this room as well, on the 3rd attempt we got lucky and settled in to our stay. PS this manager was our only complaint. the hotel was fine and we have stayed there a few times before. Oh, did I say, this manager in his anger banged the telephone down while dealing with us.

Our room was clean and comfortable as were the public areas - bar restaurant etc. just one over-stretched staff member on duty coping with arrivals, phone calls (reservations taking a long time to deal with) and manning the bar. We waited 30 mins for a pre-dinner drink! The food we ate was very good but an amazing lack of choice. Something as simple as an omelette would have been good - when you have been travelling all day something light and simple is all you want. The few staff that were on duty we're trying hard to please. We often stay in Accor Hotels in England as well as on the continent - generally speaking you are assured of a good experience but I would question the choice of interior design. Mecure hotels in Bristol and Southampton are very gloomy - our room in Southampton was more in line with a cell or a hostel. Dark walls and industrial materials as decor - depressing. The Grand in Bristol along the same lines - metal mesh as wardrobe doors......more like a cage! Modern design gone wrong !

Pleasant

I am a wheelchair user and our room was large and had plenty of room to move around in my chair. The shower room was great except that the shower curtain did not reach the floor so the water had a tendency to run towards and under the door and into our room. Not a huge problem for us but must be a nuisance for the hotel staff as they are the ones who need to deal with sopping wet towels. Our room and the hotel in general were extremely clean, all the staff that we encountered were very helpful and cheerful. Disappointing that there were no complimentary hot drink facilities in the foyer - something that has been available in other Ibis that we have stayed in. We were also disappointed that the hotel restaurant was shut for the evening that we were there as there are no restaurants within walking distance. The restaurant was, however, open for breakfast which offered a great selection of quality food and was good value for money. The parking is secure and free. We will definitely be adding this hotel to our list of places to use as a regular stopover on our journey up and down the country.

This was an overnight stop on our way to Roscoff. An ideal stopping point with secure parking, which with 2 bikes on the car was essential. Good breakfast buffet and dinner was good value and very enjoyable.

A hotel with no lift? No evening meal available on site at the weekend? No sockets at the bedside? Smoking allowed outside the main door of the hotel which drifted up into our room. The shower floor was unnecessarily slippery. There was no explanation that the bathroom heater switch would automatically go off in 5 minutes. However, the bed was comfortable.

Even though its just off the motorway you couldn't tell. Sat by the pool on a sunny day. Plenty of parking. Great decor. Comfy room and bed. Lovely friendly staff. We would definitely stay here again.

We were disappointed to find the restaurant was not open in the evenings during the weekend and after a long drive we were disappointed there was nowhere within walking distance to get a meal so we had to drive to a nearby village.

The room was clean and comfortable and the hotel is in a good location for travelling north from Nantes. The reception service good and efficient. However, the restaurant and bar were closed (it was 7pm on a Friday evening) and there are no alternatives with walking distance. This was very disappointing. The fact that the at the restaurant and bar are closed at weekends should be made clear on the website and when booking.

Everything was good Staff welcoming professional and tried very hard to please BUT Noone told us that the restaurant was closed at weekends nearest one 8 K Staff were helpful with limited snacks as we did not want to go exploring in the dark Location good to get on road north quickly

Very good hotel and very helpful friendly staff. Pity that the restaurant closes lunch time on Friday for the week end. very inconvenient as there is not a lot close to it. Also it is on an industrial estate and the access gates are closed at 18:00. Having said that the hotel is clean and modern and I would recommend it.