Mercure Bordeaux Château Chartrons Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,920 reviews

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Description

Hotel extras

  • Secure private car park reserved for hotel guests.

  • " Le C" restaurant, tasty cuisine combining local and Mediterranean notes.

  • "Le C" garden for sipping cocktails and sharing mezze in the sunshine.

  • "Le C" bar for a glass of local wine, open every day until midnight.

  • The hotel is located in the Bordeaux-Chartrons district, 10 minutes from the heart of the city

Our accommodation(s)

Hotel location

Mercure Bordeaux Château Chartrons Hotel

81 cours Saint-Louis
33300 BORDEAUX
France

GPS:44.859339, -0.569155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le C

Le C, your new restaurant in Bordeaux's historic Chartrons district! A rich menu with seasonal cuisine that's bursting with flavor. Awaken your senses with our signature dishes paired with grand cru wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,920 reviews

TripAdvisor Rating  3.5/5  1,202 reviews

Great hotel in good location

Customer review rating 4.5/5

Bill M. Families - Confirmed reviews ALL

Great hotel and staff in an easy location for access to city. Dog friendly with a nice tough being handed a portable dog bowl on check in.

Dear guest, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our location and the amenities we provide for your furry companions. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Jeanne, front office team.

Correct

Customer review rating 3.5/5

Jl Business - Confirmed reviews ALL

The bathroom drain smells bad from time to time.

Hello, Thank you for your feedback regarding the smell from the bathroom drain. We take your comments very seriously and will pass them on to our maintenance team in order to enhance the comfort of our guests. Sincerely, Géraldine Chateau Operations Manager

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I would have expected a room upgrade as a gold member. disapointed

Dear guest, thank you for sharing your feedback. We apologize for any disappointment caused. Our room upgrade policy is subject to availability, and we strive to accommodate all our guests equally. We appreciate your loyalty and hope to welcome you back. Best regards, Jeanne, front office team.

Sympathie

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Cool Rasta !

Cher invité, merci pour votre aimable commentaire. Nous sommes ravis que vous ayez apprécié notre hospitalité. Nous espérons vous accueillir à nouveau bientôt. Bien cordialement, Jeanne, service réception.

well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

great room and great location

Dear guest, thank you for your positive review. We are delighted to hear that you enjoyed our well-located hotel and great rooms. We look forward to welcoming you back soon. Best regards, Jeanne, front desk team.

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Other web-users rate our hotel

  • 599 reviews 8.3/10 Location
  • 1,193 reviews 6.3/10 Room
  • 995 reviews 8.4/10 Service
  • 8 reviews 6.2/10 WiFi
  • 534 reviews 7.9/10 Breakfast
  • 316 reviews 5.4/10 Cleanliness

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