ibis Perth 4 stars

Customer review rating (ALL Rating) 4.2/5 899 reviews

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334 Murray Street, 6000 PERTH, Australia

Description

Hotel extras

  • Excellent centrally located 4-star Perth hotel in the city's CBD

  • Close to Perth's iconic City Beach and Cottesloe Beach

  • A colourful new design with lively communal areas

  • Versatile spaces for corporate events in Perth city centre

  • Easy access to the RAC Arena and His Majesty's Theatre

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 1 Double and 1 Single Bed

Photo out of - Standard Room 1 Double and 1 Single Bed

Enter the refreshed and spacious Standard Twin Room featuring one double bed and one single bed accommodating 2 adults and 1 child. Room features include LCD TV, USB charging ports, desk, fridge, WIFI to keep you connected and fully airconditioned

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Equipped with all that's essential our Standard Room features 2 single beds accommodating up to 2 adults. Enjoy room features such as USB charging ports, LCD TV, working desk, minifridge, WIFI to keep you connected and controlled air-conditioning.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Step into our stylish Superior Rooms featuring one queen bed accommodating up to 2 adults. Added amenities include Premium WIFI speed and a Nespresso coffee machine, USB ports, LCD TV, desk, block out blinds, minifridge, WIFI and air-conditioning.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Step into our stylish Superior Rooms featuring one Double bed and One Single Bed. Added amenities include Premium WIFI speed and a Nespresso coffee machine, USB ports, LCD TV, desk, block out blinds, minifridge, WIFI and air-conditioning.

Max. number of persons
3

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge
See availabilities

Our spacious Premium King rooms feature 1 king bed accommodating up to 2 adults. Premium Wi-Fi, Slippers and Nespresso coffee machines are all added inclusions. Additional room features include LCD TV, desk, fridge, WIFI and air-conditioning.

  • Views:

    City View

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Assessible Standard Room features a queen bed accommodating 2 adults. Room features include UBS charging ports, LCD TV, desk, block out blinds, minifridge, WIFI and fully airconditioned. This room ensures a comfortable stay for all assessible needs.

Max. number of persons
3
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The ibis privilege suite accommodates 2 adults and 2 children. The renovated living room includes a sofa bed, desk and kitchenette, a Nespresso coffee machine, premium WIFI and Slippers. The main bedroom features a king bed and ensuite

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Perth

334 Murray Street
6000 PERTH
Australia

GPS:-31.951878, 115.855687

Telephone
Fax +61 8 9481 6084

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 192 rooms
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • 192 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Children
  • Room service Additional charge
  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Well-being

state-of-the-art equipment.

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 300 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 7 ft

  • Parking pricing: 15.46 € 25 AUD Per day
  • Parking for a week

Services & equipment

  • Stairs
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 22 kVA

Security

  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Chelsea Social

Photo out of - Chelsea Social

When it's time to treat your tastebuds, Chelsea Social serves classics with a modern local twist in a lively atmosphere. This all-day dining venue is also open to locals and it's perfect for everything from a quick snack to a long business lunch.

Cooking style
International
Capacity
200
Accessibility
Accessible service
334 Murray Street, 6000 Perth, Australia
Telephone +61 8 9322 2844
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Exceptional View
  • Takeaway Meals
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Halal menu
  • Vegetarian menu

When it's time to treat your tastebuds, Chelsea Social serves classics with a modern local twist in a lively atmosphere. This all-day dining venue is also open to locals and it's perfect for everything from a quick snack to a long business lunch.

After a day of shopping or exploring the city's attractions, what could be better than returning to a glass of something cold? Catch up with friends or entertain work colleagues at this vibrant bar in Perth, and move to the beat of weekly live music.

Breakfast at our modern Perth hotel is an event in itself. Choose from the buffet for just A$30 a head or order à la carte from the Chelsea Social menu. Children under 12 eat free a great option for families travelling on a budget. Daily from 6:30am.

Our economy hotel in Perth has a small fitness suite with a running machine, static bike, rowing machine and cross-trainer. It's open every day from 6am to 9pm, ideal for an early morning workout or post-work gym session.

If you're planning a wedding celebration in Western Australia, our hotel makes an excellent Perth wedding venue. With fabulous food and drink from Chelsea Social, our staff will ensure your special day runs like clockwork and delivers lasting memories.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  899 reviews

Customer review rating 4.5/5

Kaye S. Families - Confirmed reviews ALL

Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you received an exceptional welcome from our reception team, and that they were able to assist you by providing a fan for your room. Your comfort is very important to us. However, we regret to learn that your experience in the bar area did not meet your expectations. We strive to provide excellent service and will take your comments about the bar staff into consideration for future training. Additionally, we appreciate your feedback regarding the air conditioning issue and are glad that the fan made your stay more comfortable. Thank you once again for your valuable insights. We hope to welcome you back for an even better experience in the future. Best regards, ibis Perth

Customer review rating 5.0/5

T. S. T. Business - Confirmed reviews ALL

Thank you for your positive feedback. We are delighted to hear that you found your stay to be great and relaxing. Your satisfaction is our priority, and we look forward to welcoming you back in the future. see you soon! Sandy Lombardi General Manager

Customer review rating 0.5/5

Chuen H. S. Families - Confirmed reviews ALL

Dear Chuen H. S., Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the distress you encountered during the check-in process and the issues related to your payment. It is concerning to hear about the misunderstanding and the subsequent interactions with our staff. We have communicated with you directly on this situation and will ensure appropriate resolution. Best regards, ibis Perth

Customer review rating 4.5/5

Madison M. Solo - Confirmed reviews ALL

Dear Madison M., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and that the check-in and check-out processes were straightforward. It is also wonderful to know that you enjoyed the lovely room and our convenient location in Perth CBD. We appreciate your suggestions regarding the sanitary bags and the housekeeping service. While we strive to maintain high hygiene standards, we recognize that replenishing sanitary supplies during housekeeping visits is important for our guests’ comfort. Your feedback will be taken into consideration as we continue to improve our services. We are pleased that your overall experience was positive, and we look forward to welcoming you back in the future. Sandy Lombardi General Manager

Customer review rating 2.0/5

Rooney T. Business - Confirmed reviews ALL

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your loyalty as an Accor silver member and regret that your room did not meet your expectations. We understand the importance of modern amenities and are continuously reviewing our technology offerings to enhance guest experiences. Your comments about the breakfast selection and overall ambiance will be taken into consideration as we strive to improve our services further. We hope you will consider staying with us again in the future. Sandy Lombardi General Manager

Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you received an exceptional welcome from our reception team, and that they were able to assist you by providing a fan for your room. Your comfort is very important to us. However, we regret to learn that your experience in the bar area did not meet your expectations. We strive to provide excellent service and will take your comments about the bar staff into consideration for future training. Additionally, we appreciate your feedback regarding the air conditioning issue and are glad that the fan made your stay more comfortable. Thank you once again for your valuable insights. We hope to welcome you back for an even better experience in the future. Best regards, ibis Perth

Customer review rating 5.0/5

T. S. T. Business - Confirmed reviews ALL

Relaxing

Thank you for your positive feedback. We are delighted to hear that you found your stay to be great and relaxing. Your satisfaction is our priority, and we look forward to welcoming you back in the future. see you soon! Sandy Lombardi General Manager

Customer review rating 0.5/5

Chuen H. S. Families - Confirmed reviews ALL

My experience at this hotel was extremely disappointing, particularly because of the way my family and I were treated during check-in. First, the hotel does not provide its own parking facilities. Guests have to park at a nearby shopping mall and walk to the hotel, which is inconvenient, especially when travelling with family and luggage. However, the most unacceptable part of our stay was the check-in experience. I had booked three rooms, but the front desk staff insisted that we make payment for each room separately rather than allowing us to settle the payment in one transaction. As we were paying in cash, an issue arose when the staff member collected the payment and was supposed to return the balance. She apparently forgot to return the balance but insisted that she had already done so. We immediately explained that we had not received the balance and pointed out that all the money was still on the counter. I even suggested checking the CCTV footage to clarify the situation. The staff member initially said she would count the cash at the counter to investigate. However, when I returned to the front desk, she told us that the counter was short of cash and accused us of being greedy and taking the money, while still insisting that she had returned the balance. This was extremely upsetting and unacceptable. We had already told her from the beginning that we had not received the balance, and we had even offered to have the CCTV checked. Despite this, we were still accused of taking money that did not belong to us. I firmly asked her to check the CCTV immediately. Only after reviewing the footage did she discover that she had indeed collected our payment without returning the balance. The investigation subsequently revealed that another employee had taken money from the counter without making a proper record, which had caused the cash shortage. The staff member eventually apologised for her behaviour, but the apology does not erase the seriousness of the incident. Accusing guests of stealing before properly verifying the facts is completely unacceptable, especially when the guests had already cooperated and suggested checking the CCTV. As an Asian family, we were also left wondering whether we were treated this way because of our appearance or background. I sincerely hope the hotel takes this incident seriously and provides better training to its staff on handling cash payments, investigating discrepancies, and treating guests with respect. Based on this experience, I cannot recommend this hotel. The lack of convenient parking was already a disadvantage, but the way we were treated during check-in was the main reason for this 1-star rating.

Dear Chuen H. S., Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the distress you encountered during the check-in process and the issues related to your payment. It is concerning to hear about the misunderstanding and the subsequent interactions with our staff. We have communicated with you directly on this situation and will ensure appropriate resolution. Best regards, ibis Perth

Customer review rating 4.5/5

Madison M. Solo - Confirmed reviews ALL

Staff were very friendly, the check in and out process was very straightforward. The room was lovely, and the location was great within walking distance of many places in Perth CBD and only ~25 minutes drive from the airport. The only feedback I would give is that 2 sanitary bags were provided in the room for menstrual products, as I was on my period I used both of these, however was not given more when housekeeping attended. The bins in the room (both in the bathroom and the room itself) were not lined nor covered, so for hygiene and sanitary reasons the sanitary bags were provided - however if they are used it would be great if the housekeeping staff replenished them each day as the guest might need it! Other than this my stay was great!

Dear Madison M., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and that the check-in and check-out processes were straightforward. It is also wonderful to know that you enjoyed the lovely room and our convenient location in Perth CBD. We appreciate your suggestions regarding the sanitary bags and the housekeeping service. While we strive to maintain high hygiene standards, we recognize that replenishing sanitary supplies during housekeeping visits is important for our guests’ comfort. Your feedback will be taken into consideration as we continue to improve our services. We are pleased that your overall experience was positive, and we look forward to welcoming you back in the future. Sandy Lombardi General Manager

Customer review rating 2.0/5

Rooney T. Business - Confirmed reviews ALL

Somehow got the tiniest room in the place even after being an Accor silver member. Chromecast didn’t work for the second consecutive times of staying here. You’d think a modern hotel would have a proper smart tv that you can actually watch a streaming service without the need for outdated tech like chromecast. Breakfast spread was ok. Overall, modern enough but just feels like a fairly cheaply renovated hotel

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your loyalty as an Accor silver member and regret that your room did not meet your expectations. We understand the importance of modern amenities and are continuously reviewing our technology offerings to enhance guest experiences. Your comments about the breakfast selection and overall ambiance will be taken into consideration as we strive to improve our services further. We hope you will consider staying with us again in the future. Sandy Lombardi General Manager

Customer review rating 5.0/5

Jennifer M. Business - Confirmed reviews ALL

Welcoming, delightfully comfortable & convenient.

Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our hotel to be welcoming, comfortable, and convenient. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sandy Lombardi General Manager

Customer review rating 4.5/5

David V. Solo - Confirmed reviews ALL

Well looked after

Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and that our team provided you with attentive service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sandy Lombardi General Manager

Customer review rating 5.0/5

Joanne M. R. Solo - Confirmed reviews ALL

Check-in was smooth, reception staff lovely and professional. Room was adequate for my needs, iron, ironing board, kettle and coffee machine, fridge. Ample hanging space for clothes and drawers. Bed comfy and slept well. Toiletries adequate for me. Had a lovely stay and will definitely stay again, location to everything is great. Also restaurant and Chelsea social bar, served great drinks and food.

Thank you for sharing your wonderful experience with us. We are delighted to hear that your check-in process was smooth and that our reception staff met your expectations with their professionalism. It is also gratifying to know that your room provided the necessary amenities for a comfortable stay, and that you enjoyed our restaurant and bar offerings. We appreciate your feedback regarding our location and are pleased that it contributed to your overall satisfaction. We look forward to welcoming you back on your next visit. Sandy Lombardi General Manager

Customer review rating 5.0/5

Duke M. Business - Confirmed reviews ALL

The Ibis was the perfect choice for my stay while attending a two day workshop in the city. Located close to where I needed to be, parking close by and a restaurant included made for a relaxing stay.

Thank you for your kind words regarding your recent stay at ibis Perth. We are pleased to hear that our location, parking, and dining options contributed to a relaxing experience during your workshop visit. We look forward to welcoming you back in the future. Sandy Lombardi General Manager

Customer review rating 4.0/5

Suresh M. Solo - Confirmed reviews ALL

Good

Thank you for your positive feedback regarding our location and services. We are pleased to hear that you enjoyed your stay with us and hope to welcome you back in the future for another pleasant experience. Sandy Lombardi General Manager

Customer review rating 5.0/5

Kylie T. Business - Confirmed reviews ALL

The Staff were fantastic, very polite, Respectful,willing to accommodate & help with everything you need I will definitely be back, Chelsea's Bar & Restaurant serve the freshest & Delicious food(I'm a retired chef );The rooms were clean and crisp everything worked Cannot fault this establishment🌟🌟🌟🌟🌟

Thank you for your wonderful feedback. We are delighted to hear that our staff provided excellent service and that you enjoyed your dining experience at Chelsea's Bar & Restaurant. Your kind words about our clean rooms are greatly appreciated. We look forward to welcoming you back soon. Sandy Lombardi General Manager

Customer review rating 4.5/5

Soo H. T. Couples - Confirmed reviews ALL

Locate right at city center with lot of F&B and retail at the door step . Super friendly staffs and value for money

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and appreciated our friendly staff. Your kind words about the value for money are also greatly appreciated. Sandy Lombardi General Manager

Customer review rating 4.5/5

Joanne M. Business - Confirmed reviews ALL

Everything was great! Staff were friendly and obliging, rooms were fantastic, location amazing and the room service menu had a great range and price point. Better than a recent 5 star in Perth. Breakfast was fab and loved the new bar - very inviting, here for work but staycation excuse to come! Thank you 😊

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us, particularly our friendly staff, the quality of our rooms, and the breakfast offerings. It is gratifying to know that our new bar created an inviting atmosphere for you. We strive to provide an exceptional experience, and your compliments reinforce our commitment to excellence. We look forward to welcoming you back for another staycation in the future! Sandy Lombardi General Manager

Customer review rating 2.0/5

Richard S. Business - Confirmed reviews ALL

Light in room has no obvious off switch , bathroom very old, beds okay, service in restaurant very very poor

Thank you for your feedback regarding your recent stay. I regret to hear that you found the room conditions and restaurant service unsatisfactory. Your comments are valuable, and I assure you they will be reviewed as we continuously strive to enhance our guests' experiences. Sandy Lombardi General Manager

Customer review rating 4.5/5

Andrew G. Friends - Confirmed reviews ALL

The stay was very good, comfortable bedding and affordable.

Dear Andrew G., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our accommodations comfortable and our location favorable. It is always our aim to provide a safe and affordable experience for our guests. Sandy Lombardi General Manager

Customer review rating 4.0/5

Nicholas T. Business - Confirmed reviews ALL

I've stayed at the Ibis on Murray St literally dozens of times for work trips to Perth and have always found the staff and service excellent. However, on this recent trip i noticed that i did not receive a small arrival gift in my room as an Accor plus member (which was never a big thing but always a nice touch). Also, i asked for a late checkout on the morning of my departure and was given a direct reply of 'no' without enquiring about my status with Accor. Once i mentioned i was a member this was rectified but the initial response felt quite impersonal. Regardless, i'll still continue staying there when i return for work but thought this feedback would be helpful.

Thank you for taking the time to share your feedback regarding your recent stay at Ibis Perth. We truly appreciate your loyalty as a frequent guest and your kind words about our staff and service. I would like to extend my apologies for the oversight concerning the arrival gift for Accor Plus members. While this is a small gesture, we understand that it contributes to the overall guest experience. Additionally, I regret that your request for a late checkout was not initially handled with the personal touch you deserve. Our team is trained to recognize our valued members, and I appreciate your understanding in this matter. Your feedback is invaluable to us as we strive to enhance the experience for all our guests. We look forward to welcoming you back on your next work trip to Perth. Sandy Lombardi General Manager

Customer review rating 4.5/5

Chris M. Couples - Confirmed reviews ALL

Reasonable room in a good location

Thank you for your positive feedback regarding our location and the room. We are pleased to hear that you found our facilities to be satisfactory during your stay. We look forward to welcoming you back in the future. Sandy Lombardi General Manager

Customer review rating 3.5/5

Kok K. K. Families - Confirmed reviews ALL

Great location, walkable to the shops, train station and Northbridge. Overall, it's a basic hotel, so don't expect too much. Breakfast was basic, but it does the job. There are a few areas to improve. One is the chronic issue of water leaking from the shower stall, which leaves the bathroom floor very wet. Another is that there is not enough staff at the restaurant during breakfast. Turning the table can take some time.

Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and found our breakfast satisfactory. However, I regret that you experienced issues with water leaking from the shower stall and the staffing levels in the restaurant during breakfast. We acknowledge the importance of these aspects and will take your comments into consideration as we strive to enhance our guest experience. Thank you for bringing these matters to our attention. Sandy Lombardi General Manager

Customer review rating 4.5/5

Kaniappan T. Business - Confirmed reviews ALL

Overall stay is good. Excellent location. Breakfast menu can be bit improved.

Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our excellent location. We appreciate your suggestion about the breakfast menu, as we strive to enhance our guests' experiences. Sandy Lombardi General Manager

Customer review rating 4.0/5

Vedad B. Families - Confirmed reviews ALL

Hotel was very nice, modern and new. Can not fault the room and the hotel overall. However breakfast was not as great, every morning is exactly the same food and not much to choose from.

Thank you for your positive feedback regarding our location and modern facilities. I appreciate your comments about the breakfast variety, which I will share with our culinary team for consideration in future offerings. Sandy Lombardi General Manager

Other web-users rate our hotel

  • 1,165 reviews 9.6/10 Location
  • 1,176 reviews 5.9/10 Room
  • 923 reviews 8.6/10 Service
  • 33 reviews 8/10 WiFi
  • 583 reviews 4.3/10 Comfort
  • 501 reviews 7.1/10 Cleanliness
  • 290 reviews 7.3/10 Breakfast
  • 182 reviews 7.3/10 Vibe

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