ibis Sydney Darling Harbour 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,852 reviews

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ibis Sydney Darling Harbour - Image 1
ibis Sydney Darling Harbour - Image 2
ibis Sydney Darling Harbour - Image 3
ibis Sydney Darling Harbour - Image 4
70 Murray Street, Darling Harbour, 2000 SYDNEY, Australia

Description

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Comfortable guest rooms with everything you need for a great stay

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room, 1 Queen Bed

Photo out of - Standard Room, 1 Queen Bed

Unwind in your 18sqm urban retreat featuring our signature Sweet Bed by ibis, dedicated workspace & complimentary WiFi for ALL Accor members. Perfectly designed for 2 adults. No rollaway beds allowed.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View
See availabilities

Elevate your stay in this spacious retreat featuring our signature Sweet Bed by ibis, blackout blinds, LCD TV, workspace & complimentary WiFi for ALL Accor members. Perfectly designed for 2 adults. Rollaway beds are not available.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
See availabilities

Elevate your stay with two single Sweet Beds by ibis, blackout blinds, flat-screen TV, workspace & complimentary WiFi for ALL Accor members. Perfectly designed for 2 adults. Rollaway beds not available.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
See availabilities

Equipped with the new Sweet Bed by ibis bedding, the room offers everything you need for a comfortable stay: 1 queen bed and 1 single bed, internet, LCD TV and blackout blinds, Up to 3 adults, Rollaway bed available upon request

  • Views:

    City View

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
See availabilities

Unwind in your cozy 14sqm retreat featuring our signature Sweet Bed by ibis, dedicated workspace, blackout blinds & complimentary WiFi for ALL Accor members. Perfectly designed for 2 adults. Rollaway beds are not available.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
See availabilities

Hotel location

ibis Sydney Darling Harbour

70 Murray Street, Darling Harbour
2000 SYDNEY
Australia

GPS:-33.8717, 151.197723

Telephone
Fax +61 2 9288 7189
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 256 rooms
  • 10 connecting rooms
  • 256 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

  • On site
  • Enclosed outdoor parking
  • Public
  • 150 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 40.14 € 65 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

IBIS KITCHEN

Photo out of - IBIS KITCHEN

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. Buffet cost per adult: $ 29. Children aged 12- 16 years - $14.5 For dinner, ibis Kitchen offers classic favourites at a great price.

Cooking style
Bistro
Chef name
Anthony Flowers
Accessibility
Accessible service
2000 Sydney, Australia
Telephone +61 2 9563 0888
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. Buffet cost per adult: $ 29. Children aged 12- 16 years - $14.5 For dinner, ibis Kitchen offers classic favourites at a great price.

A friendly place to get together over a drink at any time of the day, providing access to an outdoor terrace overlooking Darling Harbour and the stunning Sydney city skyline.

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. Open from 6:30 AM until 10 AM on Weekdays, and until 10:30 AM on weekends and public holidays. Walk-ins accepted.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,852 reviews

Customer review rating 5.0/5

Lorraine B. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Andrew W. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Christine W. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Sarah B. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Jason B. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Lorraine B. Solo - Confirmed reviews ALL

Excellent service friendly and efficient staff

Customer review rating 4.5/5

Andrew W. Business - Confirmed reviews ALL

Very good except telephone not working in room 719

Customer review rating 4.0/5

Christine W. Friends - Confirmed reviews ALL

We stayed,, here for two nights, for the amount of money we paid it was disappointing, the bathroom tiles were coming off the walls, the toilet was stained, there was no hand towel, and the bathroom just looked tired and outdated. On the positive side we had a great weekend.

Customer review rating 4.5/5

Sarah B. Solo - Confirmed reviews ALL

Staff were helpful and friendly. Room was comfortable

Customer review rating 3.5/5

Jason B. Solo - Confirmed reviews ALL

Clean & secure room, great view, negative was that the air conditioning wasn’t sure was working properly

Customer review rating 4.0/5

Virginia L. Couples - Confirmed reviews ALL

Great check in process, accommodating. Bathroom needs love, basin struggled to empty. Toilet had small constant dribble from cistern. Food in restaurant great. Service great.Good location.

Customer review rating 1.5/5

Shirley M. Couples - Confirmed reviews ALL

Upon checking out and returning home to discover that our credit card was overcharged by $100.

Greetings Shirley, Thank you for your feedback regarding your recent stay. I sincerely apologise for the inconvenience you experienced with your billing. I understand that this has been resolved now but I do understand that this would mar your stay. If there's anything we can do to assist post stay or enhance a future stay please let us know! Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 3.0/5

Dinuk B. Business - Confirmed reviews ALL

The room I was given was an old room and felt very stuffy from the time and walked in (708). Despite me letting the reception know they were very rude in saying that's all we got. I later found out the 1st and 2nd floor rooms were better and requested for a change of room but was not accommodated. I then ensured I spent maximum time out of the hotel to save my self from being claustrophobic inside a stuffy room.

Greetings Dinuk, Thank you for your feedback regarding your recent stay at Ibis Sydney Darling Harbour. I regret to learn that your room did not meet your expectations in terms of condition and comfort. Our team strives to ensure a pleasant experience for all guests, and it is disappointing to hear about your interaction at the reception. While we aim to accommodate requests whenever possible, room availability can sometimes limit our options. Your comments regarding room conditions have been duly noted, and we appreciate your understanding as we continue to enhance our guest experience. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 5.0/5

Uday K. Business - Confirmed reviews ALL

Great

Customer review rating 4.0/5

Julie T. Friends - Confirmed reviews ALL

With the twin room, there was only one bedside light switch which meant both beside lights were either on or off. Not practical, if one person wanted to read and the other wanted to sleep.

Customer review rating 1.5/5

Ryburn A. Business - Confirmed reviews ALL

As an Accor member, I was extremely disappointed with the condition of the room and overall experience. The room felt dirty, dated and more like an old hospital than a hotel. The blinds were visibly stained to the point I didn’t even want to touch them. The bathroom was equally concerning. Despite keeping the shower door tightly closed, water leaked heavily throughout the entire shower, and the exhaust fan was absolutely disgusting, with significant dust build-up that looked like it could fall at any moment. I honestly had the quickest shower possible because of the condition. To make matters worse, the room was not serviced. When I went downstairs to ask, I was told that housekeeping needed to be specifically requested and that this should have been explained at check-in. It was not. For the rates charged, particularly during major events at the ICC, I would expect a much higher standard of cleanliness, maintenance and communication. I understand it could be a budget hotel, but there is a level of cleanliness and just people noticing stains, dirt etc all in hallways, lifts etc. The experience was well below expectations, and I will not be returning.

Greetings A., Thank you for sharing your feedback regarding your recent stay with us. I am truly sorry to learn about your dissatisfaction with the cleanliness and maintenance of your room, as well as the lack of communication regarding housekeeping services. We take these matters seriously, as maintaining high standards of cleanliness and guest satisfaction is a priority for our hotel. I regret that the condition of the room did not meet your expectations and that you experienced inconvenience due to the housekeeping policy. While our team is trained to inform guests about such policies during check-in, it is clear that this was not communicated adequately in your case. I appreciate you bringing this to our attention, as it allows us to improve our services. If ever during your stay you need assistance moving rooms or are uncomfortable, please don't hesitate to let our staff know as we'll do our best to mitigate any frustrations you may have. As an Accor member we value your loyalty, so if there's anything we can do to assist post stay or welcome you back for a superior stay please let us know. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 1.5/5

Michael M. D. Business - Confirmed reviews ALL

Run down and very ordinary accomodation and food

Greetings Michael, Thank you for your feedback regarding your recent stay. We regret that your experience did not meet your expectations in terms of accommodation and dining. If ever during your stay you need assistance moving rooms or are uncomfortable, please don't hesitate to let our staff know as we'll do our best to mitigate any frustrations you may have. Having said this, we very much appreciate your feedback as it assists us in improving the guest experience here at the Ibis Sydney Darling Harbour. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 0.5/5

Adrien P. Business - Confirmed reviews ALL

Poor service, bathroom smelled, shower leaked, hotel is run down, thin walls - seriously how this place can charge what they do is beyond me

Greetings Adrien, Thank you for sharing your concerns regarding your recent stay. I sincerely apologise for the service shortcomings and maintenance issues you experienced. If ever during your stay you need assistance moving rooms or are uncomfortable, please don't hesitate to let our staff know as we'll do our best to mitigate any frustrations you may have. Having said this as an Accor member we value your loyalty and patronage so if there's anything you need post stay please let us know as we're here to assist anyway we can. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 3.5/5

Jane G. Families - Confirmed reviews ALL

I really like the location what the hotel offers etc and have stayed here before but this time I found it quite disorganised and staff uneducated in Or knowing how to fix a mistake we had 17 of us staying mostly with the same last name and when I went to check in I was told i already had and that my brother in laws booking was my booking and was expected to sign his paperwork to which I didn’t want to because the staff had confused up rooms giving my brother in law mine with my name and his room for me just to get the room my husband sighed the paperwork it was unprofessional and a breach of privacy knowing that if it was a random they would have had all my details including my credit card we went on a cruise and they did not confuse rooms etc so I don’t know how it happened i would stay again but id be vigilant with my booking and ensure it didn’t happen again

Customer review rating 0.5/5

Cheryl L. Friends - Confirmed reviews ALL

Rooms extremely outdated not worth the money

Greetings Cheryl, Thank you for sharing your feedback regarding your experience with us. We appreciate your comments about the room condition and understand your concerns. If ever during your stay you need assistance moving rooms or are uncomfortable, please don't hesitate to let our staff know as we'll do our best to mitigate any frustrations you may have. Having said this, we're delighted to know that in spite of your frustrations, you found our staff to be delightful. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 4.5/5

Julie E. Couples - Confirmed reviews ALL

We enjoyed our pre cruise night at Ibis Darling Harbour. Comfortable and very enjoyable dinner in the dining room Easy check out too.

Customer review rating 3.0/5

Jill L. Friends - Confirmed reviews ALL

Disappointed in room, which was to have water view but it was barely there. Cold tap in shower took 15 mins to work out how to turn off. Room was tiny with little room for luggage. Bed was comfy but only a double. Staff were excellent. Restaurant not bad.

Greetings Jill, Thank you for sharing your experience with us. We are pleased to hear that our staff provided excellent service during your stay. However, we regret that the room did not meet your expectations, particularly regarding the water view and size. Your feedback about the shower is noted, and we will ensure our team addresses this matter. We appreciate your insights and hope to welcome you back for an improved experience in the future. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 3.0/5

Anthony B. Business - Confirmed reviews ALL

Check in took a long time- not sure if there were issues. Left standing for 20-30min

Greetings Anthony, Thank you for your feedback regarding your recent experience. I am sorry to hear that your check-in process was prolonged. We strive to ensure a seamless experience for our guests and appreciate your understanding during peak times. As an Accor member we value your loyalty, so if there's anything we can do to assist post stay or welcome you back for a superior stay please let us know. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 4.0/5

Jansen E. Business - Confirmed reviews ALL

I was in Sydney for two nights for work. My stay was very comfortable and breakfast was convenient. Selina at reception was absolutely lovely and did a wonderful job at welcoming me. She should get a promotion - I hope next time I'm in Sydney she's working. The barista coffee was also great! I do wish it was included in the breakfast though. My only other critique is that the mattresses are too soft.

Other web-users rate our hotel

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