ibis Budapest City 3 stars

Customer review rating (ALL Rating) 4.6/5 397 reviews

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Akacfa u. 1-3, NTAK: SZ19000370, szálloda, 1072 BUDAPEST, Hungary

Description

Hotel extras

  • 84 modern guest rooms

  • Parking available

  • Free WiFi

  • Facilities for disabled guests

  • 24/7 bar

Our accommodation(s)

Hotel location

ibis Budapest City

Akacfa u. 1-3, NTAK: SZ19000370, szálloda
1072 BUDAPEST
Hungary

GPS:47.497338, 19.06952

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  397 reviews

Customer review rating 5.0/5

Marius V. Friends - Confirmed reviews ALL

Confortable rooms, good breakfast.

Thank you very much for your excellent rating and for sharing your feedback. We are delighted to hear that you found our rooms comfortable and that you enjoyed our good breakfast. We hope to have the pleasure of welcoming you back during your next visit to Budapest. Kind regards, László Quality Manager

Customer review rating 4.0/5

Adrian A. Couples - Confirmed reviews ALL

Perfectly located hotel, just across the road from an M2 underground station

Thank you very much for your review and for highlighting our excellent location. We are delighted to hear that our position right across from the M2 underground station was convenient for your stay in Budapest. We hope to have the pleasure of welcoming you back in the future. Kind regards, László Quality Manager

Customer review rating 4.5/5

Christopher L. Business - Confirmed reviews ALL

The location is very ideal with close access to the metro and buses. The hotel is clean and the staff are very friendly and accommodating.

Thank you very much for your excellent rating and for taking the time to share your experience. We are delighted to hear that our location was ideal for your travel needs and provided you with easy access to the metro and bus networks. It is also wonderful to know that you found the hotel clean and that our team made a positive impression with their friendly and accommodating service. We would like to thank you especially for highlighting Norbert and the staff at the reception. I will be very proud to share your kind words with Norbert and the rest of the team, as it is always a great motivation for them to see their hard work recognized. We look forward to the pleasure of welcoming you back in the future. Kind regards, László Quality Manager

Customer review rating 4.5/5

Cristina U. Business - Confirmed reviews ALL

clean, decent breakfast (little choice and variation)

Thank you very much for your high rating and for sharing your experience. We are delighted to hear that you found our hotel to be very well located and that you were satisfied with the cleanliness of our establishment. We also appreciate your feedback regarding our breakfast. We strive to provide a decent start to the day for our guests, and your comments about the choice and variation are very helpful as we look for ways to improve our services. It was a pleasure having you as our guest, and we hope to welcome you back in the near future! Kind regards, László Quality Manager

Customer review rating 3.0/5

Sebastiano C. Couples - Confirmed reviews ALL

Overall was a good experience, but some details need to be adjusted. We choose the hotel instead of an apartment to have the towels changed everiday. It was not clear if there was a certan timetable to have your room cleaned, but in the end it happened just 2 times in 5 days. In our last day we run out of toilet paper too.

Thank you for sharing your feedback regarding your recent stay with us. We are glad to hear that you had an overall good experience, but we would like to address your concerns regarding the room cleaning and towel changes. Upon reviewing our housekeeping records, we noticed that a "Do Not Disturb" sign was displayed on your door during several days of your stay. Additionally, on one occasion, our staff was directly informed that no cleaning was required. Our housekeeping team is instructed to respect the privacy of our guests when the "Do Not Disturb" sign is visible, which means they cannot enter the room to clean or provide fresh towels at those times. As soon as the sign was removed during your stay, our staff performed a full cleaning and replaced all towels in your room. We apologize if there was any confusion regarding the schedule or if you ran out of supplies on your final day. For future visits, we kindly suggest removing the sign or informing our reception if you wish to have your room serviced every day. We hope to have the opportunity to welcome you back and provide you with a seamless experience. Kind regards, László Quality Manager

Other web-users rate our hotel

  • 446 reviews 9.6/10 Location
  • 418 reviews 6.9/10 Room
  • 339 reviews 9.3/10 Service
  • 7 reviews 7.1/10 WiFi
  • 235 reviews 7.6/10 Breakfast
  • 202 reviews 8.4/10 Cleanliness

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