ibis Falaise Coeur de Normandie 3 stars

Customer review rating (ALL Rating) 4.6/5 749 reviews

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ibis Falaise Coeur de Normandie - Image 1
ibis Falaise Coeur de Normandie - Image 2
ibis Falaise Coeur de Normandie - Image 3
ibis Falaise Coeur de Normandie - Image 4
rue des Frères Michaut, 14700 FALAISE, France

Description

Hotel extras

  • Large, free, private car park with 6 electric charging stations

  • Free access to fitness center from 7am to 10pm

  • Billiard room, dartboard and foosball table

  • Large outdoor terrace

  • Restaurant with appetizer buffet and dessert buffet

Our accommodation(s)

Hotel location

ibis Falaise Coeur de Normandie

rue des Frères Michaut
14700 FALAISE
France

GPS:48.905865, -0.208003

Telephone
Fax +33 2 31 90 08 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Non contractual photo

From Monday to Friday, our restaurant offers a buffet of starters and desserts as well as daily hot specials.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  749 reviews

TripAdvisor Rating  4.0/5  380 reviews

Convenient and convivial

Customer review rating 4.0/5

Steve D. Couples - Confirmed reviews ALL

All the staff were polite and friendly. The duty manager of the afternoon and evening was particularly helpful. Comfortable room and relatively quiet. Despite the proximity to roads and a roundabout the hotel was a quite place.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very pleasant stay with friendly and pleasant staff.

Dear JOHN G., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe d'Ibis Falaise Falaise Cœur de Normandie.

The room was OK but we unhappy that the restaurant was closed on a Saturday night despite a tour party being served there.

Customer review rating 3.0/5

Brian P. Couples - Confirmed reviews ALL

The room was OK, the staff were OK, the restaurant was closed on the night we stayed, the hot food for breakfast was cold and much of what we wanted had run out when we wanted it. The three breakfast staff stood talking amongst themselves most of the time we were having our breakfast. The hotel is conveniently situated for us but the other faults took away from what could have been a nice stay.

Dear Brian P., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. To clarify, our restaurant is currently closed on Saturdays and Sundays. However, even when the restaurant is closed, we do have a selection of snacks available to ensure our guests have some dining options. We apologize if this was not communicate clearly during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe d'Ibis Falaise Cœur de Normandie.

Good for us

Customer review rating 4.0/5

Phil B. Couples - Confirmed reviews ALL

Room for us and the cat, ground floor. Extra door so she couldn't escape... All good - ta much.

Dear PHILIP B., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe d'Ibis Falaise Cœur de Normandie

Good Stay, great staff!

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Enjoyed my stay

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Other web-users rate our hotel

  • 128 reviews 9.2/10 Location
  • 273 reviews 7.2/10 Room
  • 421 reviews 9.5/10 Service
  • 134 reviews 8.8/10 Breakfast
  • 124 reviews 8.6/10 Cleanliness
  • 44 reviews 8.2/10 Amenities
  • 8 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.