It is always a satisfactory experience to arrive from the Portsmouth - Caen ferry after a 40-minute drive late in the evening, enjoy a comfortable night in Ibis Falaise and a good breakfast (but restricted choice during covid), and then set off for the long drive to our residence secondaire in the Cantal

A good, solid, well run budget hotel ideal for our requirement of a stop over en route to mid France. A very quiet location which was quite surprising. Efficient check in having done so online earlier. A clean well equipped bedroom with none of the minor breakages of equipment often found. I note some negative comments previously over the standard of breakfast but I found it well up to expectations compared to other establishments we have stayed in before. The only area in which I feel the quality of our stay could have been improved is in the timing of breakfast. In 50 years of worldwide travel using thousands of hotels I have never experienced one where breakfast was advertised as finishing at 0800! I can understand the commencement at 0430 being useful for people with commercial requirements but for those with leisure requirements including ourselves the 0800 restaurant closure is a major consideration when deciding whether to use this otherwise satisfactory hotel again. This is the only reason for restricting this hotel to 8/10.

Very welcoming, clean and comfortable

Excellent, as usual. Nice room, good breakfast, excellent staff.

Only stayed one night en route UK but room comfortable, food good, service friendly and excellent. Convenient for shopping and fuel at Le Clerc.

Enjoyable stop over

Even though it was just 1 night, we received a lovely welcome and enjoyed it very much, all the hotel and outside space and gardens were very clean and well kept.

We have stayed at many IBIS hotels over the years but were very disappointed overall with this stay. There were a couple of very good points - which were the very comfortable bed and clean room, and also the very welcoming receptionist on duty the evening we arrived. Disappointing however were the following - the lack of quality of surroundings eg a door handle on the stairs was loose and about to fall off - no one repaired it during our stay even though it was reported; The food in the restaurant was unimaginative and not well presented: the staff member on duty in the morning hardly said a word to us, even though we speak french - no interaction or welcome or explanation of what was available at breakfast. Overall rather inconsistent quality and in customer service. The chairs in the dining room were very uncomfortable and cut into the back - if you were a litttle overweight (which we are not) you would not have fitted the highly curved back.

Lovely helpful polite staff, clean quiet room, good breakfast, great location for the Caen ferry

Easy to find and park. Warm welcome. Standard room with good bed. Restaurant is basic, but does the job. Pleasant staff. Fair price.

Good all-round and dependable service. Only two comments, the carpets in the corridors are stained. Main concern, purely personal is my dislike of tattoos, I find them offensive, especially on those serving the public. When I lived and worked in Australia, there was a dress code of NO VISIBLE TATTOOS IN THE OFFICE. There are staff at this hotels showing off their tattoos, their presence puts me off my food. Please adopt an Australian dress code, and keep them covered up.

Comfortable, clean hotel with friendly staff. However, breakfast was not great really. Lacked many items at 0800hrs, no toasting bread, little cold meat. Would stay again but not buy breakfast given the cost.

Lovely staff, nice location and good food

Clean, quiet location with a great view of the castle and added bonus of good restaurant on site offering cost effective, generous portions of regional food. The steak and my sardine pate starter were excellent served by friendly local staff.

I like this hotel... I stay there every time I'm in Falaise. However last week I complained as my steak was cold! I would like to see more variety in the food menu otherwise its fine for me. the staff are good and they help me with my French with I appreciate. Happy to stay there on my regular visits to France