Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.5/5 1,411 reviews

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Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • swimming pool, gym, sauna, and golf range(Closed every first Monday of the month)

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,411 reviews

TripAdvisor Rating  4.4/5  2,265 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

David A. L. Business - Confirmed reviews ALL

Room as usual was OK but room service food was dreadful - having stayed at 3 ACCOR properties in Seoul over recent months - this was by far the worst room service food I experienced. Bland, tiny, portions, luke-warm and over-priced. Won't be ordering again !

Dear David A. L., Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your patronage and the opportunity to serve you. However, we are sincerely apologize to learn that certain aspects of your stay did not meet your expectations regarding room service food. Please accept our heartfelt apologies for any inconvenience or discomfort you may have experienced during your time with us. Your comments are extremely valuable to us, and we will carefully review them to improve our services and facilities. Your valuable feedback is A. precious asset to us and will serve as an important guide in our efforts to provide better services and an improved environment. We humbly reflect on the areas where we fell short and are committed to making the necessary improvements to ensure that we become A. hotel that offers A. satisfying experience to all our guests. We hope to have the chance to welcome you back in the future and provide you with A. much better experience. Once again, thank you for your understanding and feedback. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 4.0/5

Sin Y. L. Families - Confirmed reviews ALL

We loved the hospitality of your staffs. I had a great stay overall. The room was clean, comfortable, and pleasantly quiet, making it easy to relax after a long day. The bed was especially comfortable, and I appreciated the small touches like the well-stocked amenities and modern decor. The only minor issue was that the hair dryer didn’t work properly, but since it wasn’t a major inconvenience for me, I didn’t report it during my stay. There were at least 3 convenience shops close by to the hotel making food and other supplies so accessible. Aside from that, everything else exceeded my expectations. I’d definitely consider staying here again.

Dear SIN Y. L., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. And we will strive to make further improvements in the areas that did not fully meet your expectations. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Fantastic

TripAdvisor rating 5.0/5

481benedettob TripAdvisor review

The service was very good and I really liked the room and facilities. I have been staying just one night but I am looking forward to come back

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 4.5/5

Ryan J. Business - Confirmed reviews ALL

Its my come back after long 8 years. Thank you for such an amazing experience. Room and indoor are newly renovated. I was upgraded to Premium Room at Premium floor with comfortable bed and sofa. Well decorated Christmas vibes right in the lobby coffe shop on Eiffel tower replica.

Dear Ryan J., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 4.5/5

Gregory B. Business - Confirmed reviews ALL

Good quality hotel with good facilities

Dear Gregory B., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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Other web-users rate our hotel

  • 562 reviews 9.1/10 Location
  • 698 reviews 7.4/10 Room
  • 763 reviews 8.5/10 Service
  • 7 reviews 9.5/10 WiFi
  • 277 reviews 8.5/10 Cleanliness
  • 254 reviews 9.2/10 Breakfast
  • 252 reviews 6.8/10 Comfort
  • 250 reviews 5.9/10 Vibe

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