Mercure Château de Fontainebleau Demeure de Campagne 4 stars

I went in with my family, but my wife and my daughter went back home after staying here for the weekend. It's well located for the castle and the best located for my course at INSEAD. In a good weather, the chateau and the forest both are right next to it, while in bad weather, there are many interesting games on the ground floor, a well spaced backyard for barbecue or a get-together, a good bar and a restaurant. On the down side, for covid-19 times, I would have liked healthier options for breakfast and for meals. Food looks and tastes great, but more veggies and salad option along with the meat option may help. I also personally like boiled eggs in the morning, which combined with the great selection of fruits already served would make for a perfect breakfast. [Pushing my point further - a simple self-service egg boiler device should be inexpensive and easy to procure, and is now common place in hotels]

I was with my 9 year old.We played football tennis pétanque table tennis. Nearby we went Rock climbing ( in the forest) We visites the Château ) thé hôtel also has a small pool.

No hot water in the shower, we could not take a shower during tour stay.

The hotel has a nice decoration and large rooms. However the breakfast was a nightmare and the air conditionned was not working efficiently.

Bonne prestation

Great hotel. Because of corona was the breakfast basic but the price is still the same.

Staff very courteous. Works around my off-shift work schedule. Kept me informed on latest Covid19 updates.

Disappointing stay. when I booked online a few weeks before I stayed with you I included breakfast but this was added to my bill as an extra. The room rate kept changing every day, ranging from 140 to 190 euros. when you book for 25 days I expect it to be constant. This, in my opinion is profiteering. when asked why we didn't drink in the bar, we replied, its was too expensive, but they replied we have happy hour, unfortunately once we started drinking in the bar they then decided not to have happy hour anymore Bar staff were arrogant, ignorant and in some cases just rude. Apart from Desiree and Nichole Breakfast at 19 Euros was expensive and on 2 occasions when the bacon, was finished it wasn't replenished, a bit of a case of when its gone its gone. Breakfast time was accompanied by the annoying sound of the vacuum cleaner. cleaning od the hotel reception area and bar should not be done when guests are eating breakfast Having travelled extensively, around the world, I have stayed in many hotels but I have to say this was not a good one.

staff good when you get to know them, very helpful. food not very good had fish hot, mashed potato cold, poorly presented.. only ate in hotel if weather wet, Breakfast poor, coffee In pots cold and not refilled. Poor selection for cost

It was a great experience with very nice welcome from the team, kind and dynamic. If rooms could be a bit more refreshed, it would be lovely.

It was good stayin in mercure hotel as alway! Just checked everytime about the billing cause there’s always an error! The rest is awesome as always!

Excellent service from everyone. The staff was lovely, helpful, very pleasant! Great location for Insead business

The people are warm and always welcoming. Room 315 has major issues with the hot water.

Pretty basic, average and usual food taste, but wide enough size room

Vg