Mercure Demeure De Campagne Château Fontainebleau 4 stars

TripAdvisor rating 3.5/5 430 reviews
Mercure Demeure De Campagne Château Fontainebleau
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Hotel extras

In the middle of the town of Fontainebleau and very close to the chateau, a restaurant with a large terrace overlooking the park, the possibility of activities for business people in the park, and private, free parking.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging unitsPaying
  • Dry cleaning / Ironing (Nearby)Paying
Leisure and activities
  • Indoor unheated pool
  • Golf course 18 holes (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Demeure De Campagne Château Fontainebleau

41 rue Royale
77300
fontainebleau
france

Tel: +33164693434

Fax: (+33)1/64693439

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 60km / 37 miles - Shuttle paying

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 90km / 56 miles

  • By train

    FONTAINEBLEAU AVON At 3km / 1 miles

GPS :48.404969, 2.688362

Our accommodations

Take the time to relax in our spacious, comfortable and fully equipped rooms.

Classic Room with a double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with two separate beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Family Room

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

6 sg beds

  • Max. number of persons: 6
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite with a double bed and a sofa

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Le Carrousel

Type of cuisine: French

Le Carrousel

Photo non contractuelle / Strictly non binding

Continuing the horse theme, enjoy our "Trot" and "Gallop" cocktails, platters, tapas and salads any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 77

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Demeure De Campagne Château Fontainebleau

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,763 reviews

tripadvisor

TripAdvisor Rating 3.5/5

430 reviews

Very good!

Customer review rating 4.2/5

Mahtab Business - 14/12/2019 Confirmed reviews ALL

Vg

great place to stay!

TripAdvisor rating 3.5/5

constancelepere Business - 10/12/2019 TripAdvisor review

Nice hotel, easy parking, good breakfast, efficient service you have made my life simple and Pleasant while in Fontainebleau. Location and access very convenient. Multilingual and friendly staff. good value for money!

Mrs

Customer review rating 4.2/5

Mrs C. B. Business - 29/11/2019 Confirmed reviews ALL

Very friendly staff, good food, room was very comfortable

Good stay

Customer review rating 4.2/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

Everything was fine

Customer review rating 4.2/5

James B. Families - 24/11/2019 Confirmed reviews ALL

excellent, good staff, only disappointment was the early finish time of breakfast on the sunday morning, we came downstairs at 10.20 and all the breakfast items were being put away. we didn't enjoy a leisurely morning breakfast.

Feels like a home away from home

Customer review rating 4.2/5

Jean C. N. Business - 11/11/2019 Confirmed reviews ALL

I have stayed at the Mercure Fontainebleau through the past 19 years and I always felt truly at 'home'. Long serving staff make a huge difference to always feeling welcome. The last renovation of the hotel also transformed the experience with many activities attracting local guests in a spacious all purpose ground floor. The blend of business and leisure clients creates a lively atmosphere.

Overall a good hotel with great staff, nice rooms, good location.

Customer review rating 4.2/5

Lalit S. Business - 08/11/2019 Confirmed reviews ALL

had a good stay. Room was nice and clean. Staff was very helpful and polite. Breakfast was nice. Couple things would help with the stay.. For long term stay the Storage space was not sufficient. TV could have more choices for English Speaking visitors.

Happy surprise

Customer review rating 4.2/5

Gsg Business - 29/10/2019 Confirmed reviews ALL

Great welcome, nice situation, the staff went to the moon and back to make stay perfect

Low comfort

Customer review rating 4.2/5

Artemii Business - 28/10/2019 Confirmed reviews ALL

That is my first stay in mercure over several years I'm visiting Fontainebleau, I heard hotel was renovated, but it doesn't look so. Furniture and sanitary looks tacky, room is dark, no ceiling light.

John D.

Customer review rating 4.2/5

John D. Couples - 24/10/2019 Confirmed reviews ALL

Excellent stay. Staff was friendly and accommodating. Room was comfortable and quiet, with nice view. Lobby, bar and restaurant very pleasant and user-friendly. Location excellent and parking was free.

Very nice hotel but no good way to cool the room. the AC did not work in the 3 rooms that I stayed.

Customer review rating 4.2/5

Nils F. Business - 23/10/2019 Confirmed reviews ALL

The staff and hotel are very nice the only improvements I could mention are to have better thermal control of the rooms and to do a better job in keeping the breakfast foods warm in the morning. Thansk!

Good! Nice room, friendly service. Chaotic breakfast.

Customer review rating 4.2/5

Anonymous Families - 13/10/2019 Confirmed reviews ALL

Pitty for the breakfast. People had to look for cuttlerie or cups, plates themselves in cupboards. Staff was stressed, some willing to work, but not organised, no management. Some staff stayed behind the bar, doing nothing or answering phone calls, completely ignoring the clients at breakfast in their chaos. Next day was exactly the same experience at breakfast, no improvement.

Pleasant

Customer review rating 4.2/5

Frank K. Solo - 30/09/2019 Confirmed reviews ALL

nice international atmosphere. Funky reception with live music. Practical and comfortable rooms.

Customer review rating 4.2/5

Mk Couples - 29/09/2019 Confirmed reviews ALL

friendly staff.good experience.

Poor customer service

Customer review rating 4.2/5

Ah Couples - 27/09/2019 Confirmed reviews ALL

After staying at the Mecure Demeure De Campagne Chateau Fontainebleau in September 2018 and receiving excellent customer service my husband and I were looking forward to another night in your hotel to celebrate our wedding anniversary. Unfortunately this year our memory of our evening will not be a good one. The service we received on Saturday evening was appalling. We had a table booked for 8.30pm. We went down to the bar at 7.55pm to have a celebratory drink prior to dinner and were completely ignored. There were at least 4 staff working around the bar area, the restaurant was not busy. At 8.15pm we got fed up of waiting and gave up all hope of a pre-dinner drink so interrupting the staff who were about to serve a customer who had just walked up to the bar we asked to be shown to our table. We told the waitress of our experience at the bar and she promptly took our drink order, this was 8.20pm. At 8.40pm we still did not have our drinks, the bar was right behind our table! The waitress came back to take our food order and we asked where our drinks were. Drinks finally arrived at 8.45pm that's 50 minutes after we first arrived at the bar/restaurant; I don't feel this is acceptable. Dinner felt like we were sat in a park. There were children running up and down and a dog roaming around not on a leash, which even walked into the kitchen area at one point. Whilst children and dogs are not the responsibility of your hotel your staff should ask dog owners to put their dogs on a leash. Whilst our room was just as good as expected it to be our experience on Saturday has on this occasion damped our stay with you.

Cost versus quality doesn't match

Customer review rating 4.2/5

Business T. Business - 23/09/2019 Confirmed reviews ALL

I found the room tired and in need of attention. The bar area was OK but the bedroom was worn out. Cupboards unable to open due to them in an awful state. No plug sockets at the desk area for me to work. I asked for an Iron and was told I could have an iron but not a ironing board as they didn't have one. If I wanted to use one I had to go to another room. I wouldn't expect this service from a 2 star hotel - this is supposed to be a 4 star hotel?

Excellent location and facilities

TripAdvisor rating 3.5/5

mcameron58 Couples - 23/09/2019 TripAdvisor review

Excellent location - just a short stroll into the centre. Excellent customer service too - we travelled with our dog and he was made welcome! A bit "different" and great fun! There was even live music in the evening. We will definitely return for a longer stay.

Excellent hotel in a great location.

Customer review rating 4.2/5

Ron T. Couples - 15/09/2019 Confirmed reviews ALL

Stayed 2 nights as part of a touring holiday. Very comfortable room, excellent buffet breakfast, on site car parking and only 10 minutes walk from Chateau and restaurants. Greatly enjoyed the experience.

Generally OK

Customer review rating 4.2/5

Anonymous Business - 12/09/2019 Confirmed reviews ALL

Generally OK but too many small things not right

Quiet and relaxing

Customer review rating 4.2/5

Fabien Families - 09/09/2019 Confirmed reviews ALL

Nice hotel, relax and easy-going. Nice team as well, very helpful and caring. The garden and swimming pool is very nice and gives a countryside feeling to the hotel. The room is simple, clean and pleasant.

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