Mercure Château Fontainebleau Demeures de Campagne 4 stars

Customer review rating (ALL Rating) 4.5/5 1,121 reviews

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Mercure Château Fontainebleau Demeures de Campagne - Image 1
Mercure Château Fontainebleau Demeures de Campagne - Image 2
Mercure Château Fontainebleau Demeures de Campagne - Image 3
Mercure Château Fontainebleau Demeures de Campagne - Image 4
41 rue Royale, 77300 FONTAINEBLEAU, France

Description

Hotel extras

  • Restaurant combining local and seasonal products, labeled Master Restaurateur.

  • Ideally located 600 meters from the castle gates

  • Located a stone's throw from the 17,000-hectare forest of Fontainebleau

  • Heated indoor pool, outdoor pool open in season (April to September)

  • A Country House in the Imperial City

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with a double bed

Photo out of - Classic Room with a double bed

Opt for the comfort of our Classic Room, equipped with a large bed and shower, as well as a flat-screen TV, tea and coffee making facilities and WIFI access. For up to 2 people.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s)
  • Accessible room
See availabilities

Opt for the comfort of our Classic Room with twin beds, a bathtub, 42" flat-screen TV, tea and coffee making facilities and WIFI access. For up to 2 people.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Classic room with double bed and sofa, equipped with a 42-inch flat screen, courtesy tray (tea, coffee), bathtub and free Wi-Fi access.

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Superior room with double bed and sofa bed, equipped with a 42" flat-screen TV, tea and coffee making facilities, Soundspot docking station, shower and Nespresso coffee machine

  • Views:

    Garden View or Pool side

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

A new way to stay: book a 5-bed room and share a new experience with family or friends. Five single beds in one room, duvets, two showers, toilet, individual safes, and free WIFI.

Max. number of persons
5
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x6

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Deluxe Suite - 1 double bed and 1 sofa bed

Photo out of - Deluxe Suite - 1 double bed and 1 sofa bed

Nothing is too good for your stay in Fontainebleau. When you arrive, we'll give you a warm, personalized welcome in your room. Enjoy an exclusive experience in a premium comfort suite.

  • Views:

    Garden View or Park view

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

Double sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Château Fontainebleau Demeures de Campagne

41 rue Royale
77300 FONTAINEBLEAU
France

GPS:48.404969, 2.688362

Telephone
Fax +33 1 64 69 34 39
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • ORY Additional charge
  • PARIS ORLY Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 99 rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • 99 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Bicycles with children''s seats
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Tourist guide for families
  • Children''s TV Channels

Well-being

A partially covered warmed pool

  • Outside
  • On site

Sports and leisure

Boules/petanque

  • On site

Athletics stadium

  • Nearby

Tennis Additional charge

  • On site

Golf Additional charge

  • Nearby
  • Golf course 18 holes

Horseback riding Additional charge

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Garage

Additional charge

41 rue Royale, 77300 Fontainebleau, France

GPS:48.404969, 2.688362

Parking information

  • On site
  • Indoor parking
  • Private
  • 10 parking spaces
  • Max Limited Height: 1.95 m / 6.4 ft

  • Parking pricing: 20 EUR 20 EUR Per day

Security

  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

PARKING ELECTRIC BOLLARDS

Additional charge

41 rue Royale, 77300 Fontainebleau, France

GPS:48.404969, 2.688362

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 4 parking spaces

Services & equipment

  • Electric car recharging units 22 kVA

DEMEURE DE CAMPAGNE - RESTAURANT

Photo out of - DEMEURE DE CAMPAGNE - RESTAURANT

Authentic and tasty cuisine based on the chef's expertise and the quality of fresh and local products. Friday evenings with music and appetizers (cold buffet) Sundays with brunch at noon (buffet).

Cooking style
French
Chef name
Adrien GERMANICUS
Classifications & labels
2017
Capacity
45
Accessibility
Accessible service
41 rue Royale, 77300 Fontainebleau, France
Telephone +33 1 64 69 34 34
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch

Authentic and tasty cuisine based on the chef's expertise and the quality of fresh and local products. Friday evenings with music and appetizers (cold buffet) Sundays with brunch at noon (buffet).

Open every day, musical evenings every Friday

Get your day off to a flying start with our hearty buffet breakfast, served from 6:30 am. For a gentler morning, try our continental breakfast in your room. If you are in a hurry, order the Express & Co set menu at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,121 reviews

Customer review rating 3.5/5

Maria B. Couples - Confirmed reviews ALL

Dear Madam, Thank you for taking the time to share such detailed feedback. We are pleased to hear that you found your room comfortable and that you appreciated the helpfulness and kindness of our Reception team. We are, however, sorry that several aspects of your stay did not meet your expectations. We have taken note of your comments regarding housekeeping, breakfast and the pool area and have shared them with the teams concerned. In particular, the level of service you experienced at breakfast does not reflect the standards we aim to provide to our guests. Regarding housekeeping, our daily cleaning initiative is part of an approach designed to reduce our environmental impact, with the savings being donated to charity. Guests remain free to request housekeeping during their stay whenever needed. We regret that these details affected your overall impression of the Demeure and hope to have the opportunity to welcome you again under better circumstances. Sixte de Bricourt Responsable Expérience Client

Customer review rating 5.0/5

Gregory G. Business - Confirmed reviews ALL

Dear Sir, Thank you very much for this wonderful review and for your kind words about your stay. We are delighted to hear that you enjoyed the hospitality of our team, the comfort of our Demeure and the quality of your experience with us. It is a real pleasure to know that our location and atmosphere suited you so well during your business trip. Your compliments are a great encouragement to the whole team. We would be delighted to welcome you back to the Demeure de Campagne Château de Fontainebleau on your next visit. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Peter A. Families - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share your experience with us following your two-night stay with us. We are delighted to hear that you enjoyed our restaurant, our bar, and the warm and attentive service provided by our team. We are also pleased that you appreciated our electric vehicle charging stations and that you were able to enjoy your stay with your dog. We have also taken note of your comments. Your feedback has been shared with our teams and will help us identify areas where we can improve the quality of our facilities. Thank you again for your feedback and for highlighting both the strengths and areas for improvement during your stay. Sixte de Bricourt Guest Experience Manager

Customer review rating 5.0/5

Kane H. Friends - Confirmed reviews ALL

Dear Madam, We sincerely thank you for your kind comments regarding our staff and the quality of our dining services. Your satisfaction is our greatest reward, and we are delighted that your stay was enjoyable. We hope to have the pleasure of welcoming you again very soon. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Jason H. Families - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the size of your family room, our location, and the thoughtful touches on arrival. We are, however, sorry that breakfast did not meet your expectations. The buffet and drinks should of course be replenished more promptly, and finding pieces of eggshell in the scrambled eggs is certainly not in line with our usual standards. Your feedback has been shared with our teams so that we can be particularly attentive to these points. We hope to have the pleasure of welcoming you again and providing you with a more satisfying experience, particularly at breakfast. Sixte de Bricourt Guest Experience Manager

Dear Madam, Thank you for taking the time to share such detailed feedback. We are pleased to hear that you found your room comfortable and that you appreciated the helpfulness and kindness of our Reception team. We are, however, sorry that several aspects of your stay did not meet your expectations. We have taken note of your comments regarding housekeeping, breakfast and the pool area and have shared them with the teams concerned. In particular, the level of service you experienced at breakfast does not reflect the standards we aim to provide to our guests. Regarding housekeeping, our daily cleaning initiative is part of an approach designed to reduce our environmental impact, with the savings being donated to charity. Guests remain free to request housekeeping during their stay whenever needed. We regret that these details affected your overall impression of the Demeure and hope to have the opportunity to welcome you again under better circumstances. Sixte de Bricourt Responsable Expérience Client

Customer review rating 5.0/5

Gregory G. Business - Confirmed reviews ALL

I chose the hotel for its proximity to local attractions and my workplace, since I was on a business trip. The hotel exceeded my expectations with excellent hospitality, a comfortable room, great food, an extensive outdoor area with pool, garden, campfire and ample seating. I am an English speaker, but had no issue with communications as everyone spoke English well. When I had leisure time, I was able to walk to the Fontainbleau Palace in less than 10 minutes and downtown in less than 15 minutes, very convenient and no worries about parking. I enjoyed excellent meals every night at the hotel and was impressed by the wine selection. The town/city offered many stores, restaurants, and attractions to see and enjoy. If I'm ever in Fontainbleau again, I will definitely stay at the Mercure hotel.

Dear Sir, Thank you very much for this wonderful review and for your kind words about your stay. We are delighted to hear that you enjoyed the hospitality of our team, the comfort of our Demeure and the quality of your experience with us. It is a real pleasure to know that our location and atmosphere suited you so well during your business trip. Your compliments are a great encouragement to the whole team. We would be delighted to welcome you back to the Demeure de Campagne Château de Fontainebleau on your next visit. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Peter A. Families - Confirmed reviews ALL

I travel lots with business and leisure. We were staying with our dog also...the room was a bit tired looking, particularly the bathroom. The grounds outside could look smarter. This is a shame as overall the staff, food, bar/restaurant area are excellent and very good electric car charging facilities. We enjoyed our brief 2 night stay.

Dear Sir, Thank you for taking the time to share your experience with us following your two-night stay with us. We are delighted to hear that you enjoyed our restaurant, our bar, and the warm and attentive service provided by our team. We are also pleased that you appreciated our electric vehicle charging stations and that you were able to enjoy your stay with your dog. We have also taken note of your comments. Your feedback has been shared with our teams and will help us identify areas where we can improve the quality of our facilities. Thank you again for your feedback and for highlighting both the strengths and areas for improvement during your stay. Sixte de Bricourt Guest Experience Manager

Customer review rating 5.0/5

Kane H. Friends - Confirmed reviews ALL

Love staying there

Dear Madam, We sincerely thank you for your kind comments regarding our staff and the quality of our dining services. Your satisfaction is our greatest reward, and we are delighted that your stay was enjoyable. We hope to have the pleasure of welcoming you again very soon. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Jason H. Families - Confirmed reviews ALL

Just the one night stay, great size room for family of 4, nice touch with welcoming cookie and postcard note. Perfect location. Disappointed with the Breakfast , not enough and wasn’t topped up quick enough, including the drinks. Pancakes probably best option as there was a lot of them. Scrambled egg had some bits of shell in it. Don’t think it was worth the extra payment.

Dear Sir, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the size of your family room, our location, and the thoughtful touches on arrival. We are, however, sorry that breakfast did not meet your expectations. The buffet and drinks should of course be replenished more promptly, and finding pieces of eggshell in the scrambled eggs is certainly not in line with our usual standards. Your feedback has been shared with our teams so that we can be particularly attentive to these points. We hope to have the pleasure of welcoming you again and providing you with a more satisfying experience, particularly at breakfast. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.5/5

Lee A. Families - Confirmed reviews ALL

Very good experience. Room was good. Comfortable beds. The staff were excellent, very friendly and helpful. Breakfast was ok. Lobby has lots of things for the kids to do.

Dear Sir, Thank you very much for your lovely feedback. We are delighted to hear that you had a very good experience and that you enjoyed the comfort of your room and beds, as well as the warm and helpful attitude of our team. We are also pleased that you appreciated the activities available for children in our lobby. We aim to create a welcoming and relaxed atmosphere for the whole family. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back to Demeure de Campagne Château de Fontainebleau. Sixte de Bricourt Guest Experience Manager

Customer review rating 5.0/5

Thomas H. Couples - Confirmed reviews ALL

Great

Cher Monsieur, Nous vous remercions sincèrement pour vos commentaires élogieux concernant la propreté, l'emplacement et le professionnalisme de notre équipe. Votre satisfaction est notre plus grande récompense et nous sommes ravis de vous avoir offert une expérience agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Sixte de Bricourt Responsable expérience client

Customer review rating 5.0/5

Katsumi O. Families - Confirmed reviews ALL

We stayed one night. The room was clean, large enough, and fine for us.

Dear Sir, Thank you for your kind review. We are pleased to hear that you enjoyed your stay and that your room met your expectations in terms of cleanliness and comfort. We hope to have the pleasure of welcoming you again during your next visit to Fontainebleau. Sixte de Bricourt Guest Experience Manager

Customer review rating 3.5/5

Alex L. Business - Confirmed reviews ALL

I visit the Mercure in Fontainebleau about 20 times per year, mainly because of the location close to INSEAD. However, I don't feel recognised most of the time, despite the loyalty programme. Also, the menu could be changed more often.

Dear Sir, Thank you for taking the time to share your feedback, and particularly for your continued loyalty to our hotel, with around twenty stays each year. This loyalty is extremely valuable to us, and we are sorry that you do not always feel sufficiently recognised during your visits. Your comment has been shared with our reception team so that we can pay even greater attention to recognising our returning guests and to ensuring that the benefits associated with your loyalty status are properly considered during each stay. We also take note of your suggestion regarding the restaurant menu. We understand that, with such frequent visits, you would appreciate greater variety, and we will share this feedback with our restaurant team. We look forward to continuing to welcome you throughout the year and hope to make each of your future stays even more enjoyable. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.5/5

Alina J. Families - Confirmed reviews ALL

Well located near the Fontainebleau forest and chateau, parking included, friendly staff, family and dog friendly! Well proportioned rooms and large sized television.

Dear Madam, We sincerely thank you for your kind comments regarding your stay. We are delighted to learn that you appreciated the comfort of our rooms, the friendliness of our staff, as well as our location. We hope to have the pleasure of welcoming you again very soon. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.5/5

Yann-laurick A. Friends - Confirmed reviews ALL

Comfortable stay and exceptional experience with all staff members. Special mention to the young lady who demonstrated a great deal of flexibility with regards to the specificities of my stay. She was very patient and understanding, and really elevated my experience at the hotel.

Dear Sir, Thank you very much for this wonderful feedback. We are delighted to read that you had such a comfortable stay and that the attentiveness of our team made your experience particularly enjoyable. Your special mention of our colleague is especially appreciated. Her patience, flexibility and understanding clearly made a difference during your stay, and we will be very happy to share your kind words with her. It is always rewarding for our team to know that beyond the services themselves, the personal attention we provide can truly enhance a guest's experience. We hope to have the pleasure of welcoming you back soon to Demeure de Campagne Château de Fontainebleau. Sixte de Bricourt Guest Experience Manager

Customer review rating 5.0/5

Kavitha I. Business - Confirmed reviews ALL

Very good customer service, extremely attentive front desk

Dear Madam, Thank you for your kind comments regarding our customer service and the attention of our staff at the reception. Your satisfaction is our priority, and your feedback encourages us to maintain our efforts. We hope to have the pleasure of welcoming you again very soon. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Veronique D. Business - Confirmed reviews ALL

nice calm good bedroom.nice staff. nice breakfast, I really enjoy having breakfast in the garden.

Dear Madam, Thank you very much for your kind review. We are delighted to read that you enjoyed the comfort of your room, the peaceful atmosphere of our hotel, the friendliness of our team, and our breakfast. It is especially rewarding to know that you enjoyed having breakfast in our garden, one of the highlights of the Demeure during the beautiful season. We look forward to welcoming you back soon to Demeure de Campagne Château de Fontainebleau. Sixte de Bricourt Guest Experience Manager

Customer review rating 5.0/5

Varun C. Solo - Confirmed reviews ALL

Lovely staff, wonderful rooms

Cher Madame, Nous vous remercions sincèrement pour vos commentaires élogieux concernant nos chambres spacieuses et notre personnel aimable. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Sixte de Bricourt Responsable expérience client

Customer review rating 3.5/5

Imane E. Business - Confirmed reviews ALL

I stayed for 13 nights, the room was located on the 4th floor. Overall the cleaning the comfort was there apart from the noise coming from the garden until 2 am

Dear Sir, Thank you for taking the time to share your feedback following your 13-night stay with us. We are pleased to read that you enjoyed the comfort of your room and the quality of our housekeeping throughout your stay. We are, however, sorry that the noise from the garden disturbed your evenings. While we strive to offer a peaceful environment, some events or outdoor activities may occasionally extend later than usual. We regret that this affected your comfort and appreciate you bringing it to our attention. We hope to have the pleasure of welcoming you back to Demeure de Campagne Château de Fontainebleau for an even more relaxing stay. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Jaheraly C. Solo - Confirmed reviews ALL

Great experience, the hotel is near INSEAD campus, so very convenient for me.

Dear Sir, We thank you for your positive feedback regarding your stay at our establishment. We are pleased to learn that our geographical location near the INSEAD campus contributed to making your experience enjoyable. We hope to have the pleasure of welcoming you back very soon. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.5/5

En L. Solo - Confirmed reviews ALL

The front desk staff is always friendly and helpful with my questions. The hotel might not have enough irons to go around, especially when there is a big group of people from INSEAD staying in the hotel. The hotel breakfast could have a wider selection of cooked dishes to make the breakfast price more worthwhile. Coffee for breakfast could be better.

Dear Madam, Thank you very much for taking the time to share your feedback. We are delighted to read that you appreciate our location, the comfort of our spacious rooms, and especially the friendliness and helpfulness of our front desk team. Your kind words will be shared with them. Regarding the ironing facilities, we understand your comment. During periods of high occupancy, particularly when welcoming larger groups, demand can indeed be higher than usual. We are sorry if this caused any inconvenience during your stay. Concerning breakfast, we take note of your suggestion regarding the selection of cooked dishes. Our breakfast offer is designed around fresh, quality products, with a variety of sweet and savoury options. Regarding the coffee, we would like to clarify that we serve Nespresso coffee, recognized for its premium quality, as well as filter coffee supplied by a local roaster, selected for its expertise and commitment to quality. We are sorry that these options did not fully meet your personal expectations. Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you again soon at Demeure de Campagne Château de Fontainebleau. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Williamson A. Couples - Confirmed reviews ALL

Great 2 days in Fontainebleau, visited the Palace, lovely place.

Dear Sir, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, restaurant, and accommodations. It is always rewarding to know our guests had a great experience exploring the beautiful Fontainebleau Palace. We hope to have the pleasure of welcoming you again very soon. Sixte de Bricourt Guest Experience Manager

Customer review rating 1.5/5

Alexander L. Business - Confirmed reviews ALL

It was the worst Accor hotel I’ve ever been to. Even if it was Ibis, it would’ve still be too cheap. They don’t even have a shoehorn, neither in the room, nor at the reception per request. AC in the room barely worked, it was way too hot and too noisy. And finally: when I was checking in, I’ve asked for late checkout (till 15). Immediate response: sure, 70 (or whatever) Euro. I’ve indicated that I’m Diamond and the response was: “sorry, we don’t have availability”. Though after I’ve learned how bad my room and the hotel was, I didn’t need it and wanted to escape as fast as possible.

Dear Sir, Thank you for taking the time to share your feedback. We are sorry to read that your stay did not meet your expectations. Regarding your comment on in-room amenities, we would like to clarify that shoehorns are not part of the standard equipment in our rooms, and this is in line with the setup of many 4-star hotels. Concerning the air conditioning, we are sorry that you experienced discomfort due to heat and noise. During your stay, the system was operating under difficult conditions linked to the exceptional high temperatures, which unfortunately impacted performance. Regarding late check-out, this is always subject to hotel availability at the time of request. We regret if the response you received at reception did not fully reflect the recognition of your loyalty status, and this has been shared with the team. We are sorry that your overall experience was disappointing and thank you for your feedback, which helps us continuously improve. Sixte de Bricourt Guest Experience Manager

Customer review rating 2.0/5

Steve H. Business - Confirmed reviews ALL

The hotel was short on staff, resulting in long waiting time to be served at the restaurant. The Air Conditioning was catastrophic : in the lobby it was almost inexistant , in the rooms it was blocked at 24 degC but the room was not cooling down. Who are you to stop your guest to adjust the temperature lower? Next are you going to stop the hot water in summer? This is ridiculous I’m considering not ever coming back in your chain of hotel if you continue to have this type of ESG policy which impend on my comfort . We are already paying to stay in these rooms, you should not stop us from cooking our room at the temperature we want.

Dear Sir, Thank you for taking the time to share your feedback. We are sorry to read that several aspects of your stay did not meet your expectations, particularly regarding service delays in the restaurant and the comfort of your room. Concerning the air conditioning, we would like to clarify that there are no ESG-related restrictions limiting guest comfort settings. Our system is normally adjustable between 16°C and 28°C. However, during your stay, we experienced technical difficulties linked to the exceptional heatwave, which temporarily affected the performance of the system. We fully understand how uncomfortable this situation was, and we sincerely apologise for the inconvenience caused. Regarding the service experience, we regret the waiting times you encountered. Your comments have been shared with our teams so that we can improve our organisation during peak periods. We are truly sorry that your stay did not reflect the level of comfort and service we aim to provide, and we hope we may have the opportunity to regain your trust in the future. Sixte de Bricourt Guest Experience Manager

Other web-users rate our hotel

  • 385 reviews 9/10 Location
  • 631 reviews 6.6/10 Room
  • 780 reviews 9.1/10 Service
  • 6 reviews 9.3/10 WiFi
  • 280 reviews 7.5/10 Breakfast
  • 156 reviews 6.4/10 Cleanliness
  • 5 reviews 1.4/10 Wellness Area

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