Mercure Château Fontainebleau Demeures de Campagne 4 stars

Customer review rating (ALL Rating) 4.4/5 1,445 reviews

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Description

Hotel extras

  • Restaurant combining local and seasonal products, labeled Master Restaurateur.

  • Ideally located 600 meters from the castle gates

  • Located a stone's throw from the 17,000-hectare forest of Fontainebleau

  • Heated indoor pool, outdoor pool open in season (April to September)

  • A Country House in the Imperial City

Our accommodation(s)

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Hotel location

Mercure Château Fontainebleau Demeures de Campagne

41 rue Royale
77300 FONTAINEBLEAU
France

GPS:48.404969, 2.688362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DEMEURE DE CAMPAGNE - RESTAURANT

Authentic, simple and tasty cuisine, based on the expertise of its Chef and the quality of fresh, local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,445 reviews

TripAdvisor Rating  4.0/5  600 reviews

So so.

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Room and wardrobe had malodorous smell. Otherwise okay.

Ideal location for INSEAD

Customer review rating 4.0/5

Alastair M. D. Couples - Confirmed reviews ALL

Very convenient and good service. Air conditioning in room was weak. Water from shower floods onto bathroom floor

Bonjour Monsieur M D., Thank you for your feedback and for choosing ourDemeure de campagne at Fontainebleau. We're glad to hear you found our location convenient and enjoyed our service. We apologize for the issues you experienced with the air conditioning and the shower. Your comments are valuable to us as we strive to improve our facilities. Please know that we'll address these concerns to ensure a more comfortable experience for our guests in the future. We look forward to welcoming you back for an even better stay next time. See you soon, Eva MAGASIN Guest relation manager

Amazing stay

Customer review rating 5.0/5

Vikas Families - Confirmed reviews ALL

Excellent hotel with very courteous staff. Well maintained ambience. Strategically located close to INSEAD and City Center

Bonjour Monsieur M., Thank you for such a positive feedback ! We're glad you enjoyed our Demeures de campagne at Fontainebleau. We look forward to welcome you again ! See you soon ! :) Eva MAGASIN Responsable expérience client

Well located, but disappointing

Customer review rating 2.0/5

Nigel S. Couples - Confirmed reviews ALL

I was very disappointed with the standard of the hotel. I appreciate I stayed at a busy time, hence the price of over 350 EURO for a one night stay, however I found the overall ambiance and decoration of the hotel to be disappointingly "budget". The breakfast was also disappointing with seemingly tinned fruit salad, and a long wait for some items to be replenished. And to install a domestic sized Nespresso machine in a hotel restaurant is just ridiculous! The staff on reception were very understanding of my disappointment and kindly did not charge me for the breakfast. In the past I have been very satisfied with Mercure hotels but I am nervous of booking another in case this is the image of the future of Mercure, more Ibis budget!

Bonjour Mister S., Thank you for taking the time to share your experience at our Demeures de campagne at Fontainebleau. We are sincerely sorry to learn that your stay did not meet your expectations. Please rest assured that your comments have been communicated to our management team to help us improve the quality of our services and facilities. We regret that the breakfast did not meet your expectations. Your feedback is valuable and will help us better satisfy our guests in the future. We are glad that our reception staff was able to understand your concerns and offer a solution. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust during a future stay. We appreciate your loyalty to Mercure hotels and hope that your next experience will exceed your expectations. See you soon, Eva MAGASIN Guest relation manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice atmosphere, spacious room. Disadvantage: no proper room service during the full day, this is something that should be there

Bonjour Mister L., Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the nice atmosphere and the spacious room during your stay. We appreciate your constructive comments regarding room service. While we strive to offer a high level of service, we understand there may be areas for improvement. Please be assured that we are actively working on enhancing our room service availability to better meet the needs of our guests. Your satisfaction is very important to us, and we hope to have the pleasure of welcoming you back soon to provide you with an even better experience. See you soon ! :) Eva MAGASIN Guest relation manager

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Other web-users rate our hotel

  • 352 reviews 9.3/10 Location
  • 671 reviews 6.6/10 Room
  • 763 reviews 8.6/10 Service
  • 7 reviews 8.2/10 WiFi
  • 317 reviews 5.5/10 Breakfast
  • 155 reviews 7.2/10 Cleanliness
  • 7 reviews 2.5/10 Wellness Area

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