Mercure Château de Fontainebleau Demeure de Campagne 4 stars

The quality of the food, especially the dinner, was quite inferior compared to my previous stays here. Some work needs to be done on this.

Mercure Fontainebleau is well located in a quiet place. About 10mns to the castle by walking Room is large enough for 2 peoples with a comfortable bed.

The quality of service met my expectations, everything was according to Mercure standards. The room was clean, the personal was friendly and helpful, the location of the hotel is also good. Just one suggestion from my side: would be great to have a set of glasses, a bottle opener and tea in the room, since due to curfew and sanitary measures guests neither can go out after 6 pm, not enjoy bar and the fireplace in the lobby. Also, since now guests can only have food in the room, would be good to have an additional chair.

good

Nice hotel, easy parking, good breakfast, efficient service you have made my life simple and Pleasant while in Fontainebleau. Location and access very convenient. Multilingual and friendly staff. good value for money!

Excellent location - just a short stroll into the centre. Excellent customer service too - we travelled with our dog and he was made welcome! A bit "different" and great fun! There was even live music in the evening. We will definitely return for a longer stay.

A wonderful setting with excellent facilities; great welcome; one couldn't ask for better; room spacious; restaurant a good selection of food for a short stay and breakfast very adequate catering for most tastes. Really recommend a stay here.

The new interior: the rooms are much better in general, but there is no shaver plug in the bathroom any more. The lobby looks good but the restaurant has a much more limited menu, and a smaller choice of wines. The breakfast routing needs improvement (bread/toast on one end, eggs at the other. Plates above your head. Chairs too close to breakfast buffet in some places. Too much black. No spoons for (limited choice) cereals...

Mercure Royal Fontainebleau was a delightful place to stay for two nights on our way home. The staff on reception were extremely friendly and helpful, the room was modern, clean and pleasant and the children really enjoyed the swimming pool, the tennis and the table tennis. In addition, it is very well located in relation to the chateau and the town centre. We will come back!

We booked the hotel for our last night in France, on our way back to the UK from a holiday in the South of France. First impressions were excellent - a secure car park, fast and friendly check-in procedures, a well furnished and attractively decorated room with a comfortable bed, tea and coffee making facilities and a good shower room. The range of TV channels available in the room was very limited though. We had been invited to book a table in the restaurant, and we took up the offer because we were tired after a long drive, and we enjoyed pre-dinner drinks on the garden terrace. The restaurant staff were very helpful and friendly but we were disappointed by the menu which seemed to be typical bland chain hotel - or even room service - fare, and not very French, and the wine list was extremely sparse. It was quite different from the excellent menu and regional specialities offered at the last Mercure hotel that we stayed in. However we were told that the restaurant had just re-opened after a long closure period and that a new menu would be introduced in the autumn. I hope so, because the hotel would be more recommendable if the restaurant could be brought up to the same standard as the rest of the hotel. However we enjoyed our stay and, in any case, there are several good restaurants in Fontainebleau.

Not sure staff were fully trained plus problems with the Mercure technology when checking out Staff did not know how to make their featured cocktail, I had to help them on that then charged double the price

I’ve spent only one night in this Hotel. I’ve chosen it for the location. Close to the forest of Fontainebleau, 55 km south of Paris, it’s a grat spot for relax and countryside visit in the Paris region. Not far from it there’s also Barbizon, which deserves a visit. The hotel it’s in a residential spot, just 10 minutes walk from the center and the castle. Very quiet. With a private parking, free, it’s very convenient. The hotel lobby is quite interesting and different from any Mercure I’ve stayed at. The reception desk is in the bar counter and the dining, bar, and relax area are all together. It could be noisy at some point but very urban and modern, like the decoration and fittings. I’ve had my dinner at the restaurant, and the food was good, as well as the wine. On that night I’ve been lucky as they had a jazz trio playing live, and they were great too. The room was clean, spacious enough for two persons and very quiet. Good sleep quality. I must say great hotel in a great place.

A well run and maintained hotel with an easy walk to the Chateau and the town centre. Reception and service staff were all very pleasant and attentive. Fontainebleau Chateau is well worth a visit, especially compared to Versailles which is so crowded. The Mercure is the ideal place to stay in town.

I chose the hotel as it was a 5 minute walk to my place of visit, and also because I held an Accor membership. The check in process was Okay. Wifi wasn't shared until asked. The room I was given overlooked the Roof of the the building, and there was No View whatsoever, The quality of housekeeping was outrageous - Towels were shredded and of poor quality. Toiletries were not existent - A body lotion (irrespective of the quality) is a standard in any hotel but neither Novotel Ury not Mercure Fontainbleau provide it - When asked, No Answers provided either! The Air Conditioning takes hours to cool down the room and that too not to a desirable level (I would consider 22'C to be normal). Their bathrooms are so tiny that you have to twist and turn to get out of there safely. The wardrobes have space only to hand clothes - No rack space provided. No drawer space. The study table in the room was a laugh - A poor quality study table that could be wheeled around - I suspect that the hotel might be using it for multiple purposes. Lastly, one would expect at least a basic room service menu. God forbid should you feel hungry and have to order in, you might just have to starve!! Never again.

The hotel is under major renovation. This has not been highlighted on the website nor during booking, beside their was high day time noise, no respect for quite sign, in room smile of paint, very poor Wi-Fi, and poor breakfast and dinning menu.