Mercure Château Fontainebleau Demeures de Campagne 4 stars

Customer review rating (ALL Rating) 4.5/5 1,079 reviews

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Description

Hotel extras

  • Restaurant combining local and seasonal products, labeled Master Restaurateur.

  • Ideally located 600 meters from the castle gates

  • Located a stone's throw from the 17,000-hectare forest of Fontainebleau

  • Heated indoor pool, outdoor pool open in season (April to September)

  • A Country House in the Imperial City

Our accommodation(s)

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Hotel location

Mercure Château Fontainebleau Demeures de Campagne

41 rue Royale
77300 FONTAINEBLEAU
France

GPS:48.404969, 2.688362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

DEMEURE DE CAMPAGNE - RESTAURANT

Authentic and tasty cuisine based on the chef's expertise and the quality of fresh and local products. Friday evenings with music and appetizers (cold buffet) Sundays with brunch at noon (buffet).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,079 reviews

Customer review rating 5.0/5

Krithika N. Solo - Confirmed reviews ALL

Well located, extremely friendly and helpful staff, loved my stay. I booked for 10 more nights!

Dear Madam, Thank you so much for your wonderful review. We are truly delighted to read that you enjoyed your stay so much that you decided to extend it for ten more nights – this is the greatest compliment we could receive. We are especially touched by your kind words regarding our reception team. Providing attentive and responsive service is at the heart of what we do, and knowing that our efforts made such a positive difference to your experience means a great deal to us. Your comparison with the many hotels you have visited during your travels is a tremendous source of pride and motivation for the entire team. We look forward to continuing to take care of you during your extended stay and thank you once again for your trust. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.0/5

Thomas D. V. Business - Confirmed reviews ALL

Everything was fine until I hang my jacket in the wardrobe. At least 100 dead bugs, and do keep your washbasin closed as otherwise you get a washbasin which is alive with small crawlers.

Dear Sir, Thank you for taking the time to share your feedback. We are pleased to know that you appreciated your room and our convenient location near the INSEAD campus. We are, however, very sorry to read about the issue you encountered. This is clearly not the experience we aim to provide, and we sincerely apologize for the inconvenience caused. Had we been informed during your stay, our team would have been able to intervene immediately and offer a solution. Please rest assured that your comments have been shared with the relevant teams. We hope to have the opportunity to welcome you again and provide you with the high standards of comfort and service you rightfully expect. Sixte d. Bricourt Guest Experience Manager

Customer review rating 5.0/5

Feder M. Business - Confirmed reviews ALL

The atmosphere at this hotel is wonderful, with staff that are engaging and always friendly and pleasant

Cher Monsieur, Merci beaucoup pour votre excellent retour. Nous sommes ravis que vous ayez apprécié la situation privilégiée de notre établissement, à quelques minutes à pied du château de Fontainebleau, ainsi que le calme et le confort de votre chambre. Nous sommes également heureux que la qualité de notre petit-déjeuner et la mise à disposition de notre parking gratuit aient contribué à la réussite de votre séjour. Au plaisir de vous accueillir de nouveau très prochainement à la Demeure de Campagne Château de Fontainebleau. Sixte de Bricourt Responsable Expérience Client

Customer review rating 3.5/5

Alex L. Business - Confirmed reviews ALL

I am a regular guest at the hotel. It's location near INSEAD is good, and Accor points keep me coming. However, it's expensive for what you get, and some hotels closer to the centre are in that sense a better deal. Also, the menu could be changed more often at Mercure.

Dear Sir, Thank you for taking the time to share your feedback and for your loyalty as a regular customer. We are delighted to hear that our location near INSEAD remains convenient for your stays. We have also taken note of your comments regarding value for money and the frequency of menu changes. Our restaurant offers a seasonal menu, created by our chef who holds the ‘Maître Restaurateur’ label, which reflects our commitment to quality, freshness and locally sourced produce. That said, your feedback is valuable and will be passed on to the team. We hope to continue welcoming you and to offer an experience that better meets your expectations on your future visits. Sixte de Bricourt Guest Experience Manager

Customer review rating 4.5/5

Todd C. Business - Confirmed reviews ALL

This Mercure is one of our favorites whenever we visit France from the US. We first stayed more than 20 years ago and have come back several times since when we are not staying in Paris for business.

Dear Sir, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location peaceful and that our staff met your requests with kindness and accommodation. It is heartwarming to know that Mercure Château de Fontainebleau has become one of your favorite places to stay during your visits to France over the years. We look forward to welcoming you back for many more memorable visits. We hope to have the pleasure of welcoming you back very soon. Sixte de Bricourt Guest Experience Manager

Other web-users rate our hotel

  • 384 reviews 8.9/10 Location
  • 594 reviews 6.9/10 Room
  • 724 reviews 9.2/10 Service
  • 6 reviews 8.1/10 WiFi
  • 279 reviews 7.5/10 Breakfast
  • 153 reviews 7.5/10 Cleanliness
  • 5 reviews 4/10 Wellness Area

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