Mercure Paris La Defense Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,462 reviews

Mercure Paris La Defense Hotel - Image 1
Mercure Paris La Defense Hotel - Image 2
Mercure Paris La Defense Hotel - Image 3
Mercure Paris La Defense Hotel - Image 4

Description

Hotel extras

  • Spacious rooms and suites with views of La Défense and Paris

  • Bistronomic restaurant, market menu and fresh ingredients

  • Rooftop Cocktail Bar Open Year-Round

  • Fitness center with a view and hammam

  • Meeting rooms near CNIT Paris La Défense

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Paris La Defense Hotel

30 rue Baudin
92400 COURBEVOIE
France

GPS:48.895167, 2.250352

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,462 reviews

Customer review rating 4.5/5

Donna L. Families - Confirmed reviews ALL

The only complaint of the entire stay was powdered scrambled eggs. But this seems to be the norm at most hotels. Just odd texture.

Dear Ms L., Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay. We appreciate your comment regarding the scrambled eggs and understand that the texture may not have been to your liking. Please rest assured that we will share your feedback with our Food & Beverage team, as we are always looking for ways to improve the quality and variety of our breakfast offering. We hope to have the pleasure of welcoming you back on a future stay. Best regards, Kevin Caro Hotel Manager

Customer review rating 5.0/5

Yousef S. Couples - Confirmed reviews ALL

Well located,calm,large room,nice staffs

Dear Mister S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Caro Hotel Manager

Customer review rating 1.5/5

Shamiso F. M. Couples - Confirmed reviews ALL

The floor smelled so bad all the time.Carpets and curtains in the room were also dirty. Breakfast from the 1st floor could be better.

Dear Ms. F. M., Thank you for sharing your feedback. We sincerely apologize for the unpleasant smell you experienced on the floor, as well as the condition of the carpets and curtains in your room. This does not reflect the standards we strive to maintain. We also regret that our breakfast did not fully meet your expectations. Your comments have been shared with our Housekeeping and Food & Beverage teams for review and corrective action. We appreciate your feedback and hope to have the opportunity to provide you with a much-improved experience on a future stay. Kind regards, Kevin Caro Hotel Manager

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Not a great experience due to the hotel being not well maintain: the bathroom door was damaged on the door, paint running out, damaged and dirty floor carpet, ugly smell on the pillows

Dear Ms. Roman, Thank you for taking the time to share your feedback following your stay. We are sincerely sorry that your experience was not up to the standards you expected from our hotel. Please accept my apologies for the condition of the bathroom door, the paintwork, and the carpet. The maintenance and cleanliness issues you mention are certainly not the level of quality we aim to provide to our guests. We are also particularly concerned by your comment regarding the unpleasant smell on the pillows. We take hygiene and cleanliness very seriously, and I have shared your feedback with our Housekeeping and Maintenance teams so that these points can be addressed promptly. We understand your disappointment and regret that these issues negatively impacted your stay. Your comments are valuable in helping us identify areas where we need to improve. We hope to have the opportunity to welcome you back in the future and provide you with the quality of stay you should have experienced. Kind regards, Kevin Caro Hotel Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I stayed there for a week. My room was clean and functional, with a beautiful view. The bathroom is really small. Be aware a few things are not available during summer.

Dear Ms. Benarbia, Thank you for the review of our hotel! We are glad that you enjoyed your room and the view. We hope to see you again very soon. Sincerely, Kevin Caro Hotel Manager

Other web-users rate our hotel

  • 453 reviews 8.4/10 Location
  • 1,040 reviews 6.1/10 Room
  • 1,554 reviews 8.5/10 Service
  • 8 reviews 7.1/10 WiFi
  • 431 reviews 8/10 Breakfast
  • 403 reviews 5.3/10 Cleanliness
  • 353 reviews 8.2/10 Food
  • 287 reviews 4.2/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in La Défense Hotels