Mercure Paris La Defense Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,303 reviews

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Description

Hotel extras

  • Spacious rooms and suites with views of La Défense and Paris

  • Bistronomic restaurant, market menu and fresh ingredients

  • Rooftop Cocktail Bar Open Year-Round

  • Fitness center with a view and hammam

  • Meeting rooms near CNIT Paris La Défense

Our accommodation(s)

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Hotel location

Mercure Paris La Defense Hotel

30 rue Baudin
92400 COURBEVOIE
France

GPS:48.895167, 2.250352

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,303 reviews

Customer review rating 3.0/5

Cees S. Couples - Confirmed reviews ALL

With closing the bar from 22:30 til 01::00 hour there was a enormous amount of noise in our room at the 10th floor 3 night in a row The rest of our stay was more than ok

Customer review rating 5.0/5

Brigitte A. Business - Confirmed reviews ALL

Quiet and comfortable hotel, very close to La Défense and a short walk away from the métro.

Customer review rating 4.0/5

Jamilla L. N. Business - Confirmed reviews ALL

I enjoyed the quick check-in process, the ability to keep my luggage in storage after check-out. The breakfast buffet, however, was lacking variety

Dear Madam, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you appreciated the smooth check-in process as well as our luggage storage service after your departure. We are, however, surprised by your comment regarding the breakfast buffet, as it is usually highly appreciated by our guests for its wide variety of sweet and savoury options. We would be very interested to learn more about what you felt was missing, as your feedback could help us continue improving our offer. We thank you in advance for any additional details you may wish to share and hope to have the pleasure of welcoming you again soon. Kind regards, Léonore Wolff Guest Experience & Quality Manager

Customer review rating 4.0/5

Christer A. Business - Confirmed reviews ALL

Good stay overall and good experience in restaurant for breakfasts and dinner. A stuffy smell in the room and a rather stained carpet in the room which gave a shabby impression but otherwise an ok stay.

Dear Sir, Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you overall had a good stay and enjoyed your experience in our restaurant, both for breakfast and dinner. However, we are sincerely sorry to learn that the smell in the room and the condition of the carpet gave you an impression of neglect. These issues should have been identified beforehand by our teams prior to your arrival, and we regret that this was not the case. Your comments have been carefully noted and shared with the relevant teams, who have been reminded to pay closer attention to these points moving forward. We hope to have the pleasure of welcoming you again in the future for an even more satisfying experience. Kind regards, Léonore Wolff Guest Experience & Quality Manager

Customer review rating 5.0/5

Simon C. Business - Confirmed reviews ALL

Stayed many times at the hotel and I very much appreciate the staff and helpfulness. Rooms, restaurant, ambience all excellent. Will be returning in the coming weeks

Dear Mr. C., We would like to thank you warmly for the excellent rating you have given us and for your loyalty! It is a real pleasure for all our teams to read that your stay was as you expected and that we were able to meet your expectations! We look forward to welcoming you back very soon, Best Regards, Léonore Wolff Guest Experience & Quality Manager

Other web-users rate our hotel

  • 410 reviews 8.4/10 Location
  • 953 reviews 5.9/10 Room
  • 1,421 reviews 8.6/10 Service
  • 7 reviews 4.8/10 WiFi
  • 409 reviews 7.9/10 Breakfast
  • 353 reviews 4.9/10 Cleanliness
  • 324 reviews 8/10 Food
  • 269 reviews 4.1/10 Amenities

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