ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,812 reviews

Best price
guarantee
ibis Birmingham New Street Station - Image 1
ibis Birmingham New Street Station - Image 2
ibis Birmingham New Street Station - Image 3
ibis Birmingham New Street Station - Image 4
21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,812 reviews

TripAdvisor Rating  3.5/5  2,601 reviews

Well located

Customer review rating 5.0/5

Thomas J. F. Business - Confirmed reviews ALL

Easy check in and stay

Dear Thomas J. F., We appreciate your positive feedback regarding our hotel's convenient location and easy check-in process. Thank you for choosing ibis Birmingham New Street Station. We hope to welcome you back soon. Best regards, Pooja Ibis Birmingham New Street Station

Good stay

Customer review rating 4.0/5

Nh Business - Confirmed reviews ALL

Check-in process was simple and reception staff were very friendly. Room was clean and tidy upon arrival and I was offered a double room despite there being only twins available when I booked, so that was much appreciated. Breakfast was good the following morning, and check-out was easy - it was also easy to keep my bags in storage after handing in my room key, which I was grateful for. All in all, a pleasant stay in a well-located hotel - I would book again.

Dear NATASHA H., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alana.

Bad night’s sleep

Customer review rating 1.5/5

K Friends - Confirmed reviews ALL

I stayed on a Saturday night in a room on the first floor, and there was very loud music playing outside until the early hours of the morning. I appreciate this is not the hotels fault but either it should be made clear on the website that it is in an area with loud music, or better sound proofing installed, or even ear plugs provided would have helped. I don’t know if this is every night or just at the weekend. The pillow was also lumpy and uncomfortable. All in all I unfortunately had a really bad night’s sleep and won’t be back because of this. However, the room was clean and I appreciated the towels and toiletries provided.

Wonderful, welcoming hotel

TripAdvisor rating 5.0/5

12babs TripAdvisor review

The hotel is a hidden gem! It is situated in central Birmingham, five minutes walking distance from Digbeth Coach Station, less than 10 minutes walking to New Street Station and located in the heart of China Town. The Hippodrome and the Birmingham Royal Ballet are both one minute around the corner. The Bull Ring shopping centre is about 5 minutes walk away. But by far the best recommendation for this hotel is the staff. I mention 'Sala' and 'Ragu' by name - Sala was kind, understanding, calm and reassuring, and Ragu was continually helpful, cheerful, always enquiring if we needed anything more, and always happily approachable. But the other staff, whose names I didn't learn, were also very helpful. I would return to this hotel just because of the welcoming staff. There are slight flaws in the hotel. Although the room was kept impeccably clean, yet the tv handset wasn't working (I forgot to tell the staff). We were warned by the staff that the rooms could be very noisy on weekend nights, and I heard two people saying that their rooms had been noisy the night before (a Saturday). Our room, 127, was only noisy if we kept the window open. When both (double) windows were closed the noise was eliminated. But on a hot night, when one might want to keep the window open, there would be a problem. Apart from that, the breakfasts were the normal hotel fare and the platters were always replenished immediately. I visited friends in other hotels in the area. They were more expensive I expect, but certainly the Ibis was equal with them all, and none of the others had the same amenable atmosphere.

Perfect

Customer review rating 5.0/5

Mrs A. S. Solo - Confirmed reviews ALL

Friendly welcome from Reception Team. Who kindly printed a map to get to the Symphony Hall

Dear A. S., Thank you for your kind review! We're thrilled to hear our reception team made you feel welcome and was helpful in providing directions. We hope you had a great time at the Symphony Hall and look forward to welcoming you back soon! Sincerely, Sakshi

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,934 reviews 9.1/10 Location
  • 2,447 reviews 5.2/10 Room
  • 2,110 reviews 8.7/10 Service
  • 33 reviews 7.5/10 WiFi
  • 1,475 reviews 3.1/10 Comfort
  • 1,021 reviews 6.8/10 Cleanliness
  • 846 reviews 8.2/10 Breakfast
  • 15 reviews 9.5/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Birmingham

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.