ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,423 reviews

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ibis Frankfurt Centrum - Image 1
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Speicherstrasse 4, Hessen, 60327 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • ALLSAFE-certified hygiene & safety concept. Safe and comfortable travels.

  • Centrally right on the Main river, opposite to the famous museum banks.

  • 233 rooms of 6 types. Junior suites with super view. For business & family.

  • A special ibis hotel awaits you.

  • 3 stylish meeting rooms for up to 60 attendees.

Our accommodation(s)

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

GPS:50.102118, 8.664662

Telephone
Fax +49 69 27303300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

i-Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,423 reviews

TripAdvisor Rating  4.0/5  2,238 reviews

Hopeless

Customer review rating 1.5/5

John S. Couples - Confirmed reviews ALL

The room was very small the shower was even smaller it was the worst room I've ever been in & I will never go back & will tell my friends the same. The only redeeming factor was the bed!

Dear Mr. S., Thank you for your visit and for taking the time to review your stay at the Ibis Frankfurt Centrum. Above all, we would like to apologize for not meeting your expectations in terms of room size and furnishings. By way of explanation, our hotel was not opened as an ibis hotel and therefore differs slightly from the standard ibis rooms. We aim to offer good quality at adequate prices. We therefore hope to be able to welcome you to our hotel in the future. With best regards, The team from the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Decent

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Staff very friendly. Location reasonable. No kettle in rooms disappointing.

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis Frankfurt Centrum. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and the great remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Excellent Location and friendly staff

Customer review rating 4.5/5

Sarang J. Business - Confirmed reviews ALL

Stay at Ibis is homely as always!

Dear Mr. J., Thank you for staying with us at Ibis Frankfurt Centrum and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Ibi'st

Customer review rating 5.0/5

Rajiv S. Business - Confirmed reviews ALL

Great place to stay . Value for money. Friendly staff. Quick check in and check out.

Dear Mr. S., Thank you for staying with us at Ibis Frankfurt Centrum and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Worst ever hotel!

TripAdvisor rating 1.0/5

Phyllis B TripAdvisor review

This is tge worst hotel I havw ever stayed in. The receptionist was brusque & unhelpful. No tea/ coffee in the room, the breakfadt was overpriced €18 all inclusive( I only wanted tea & toast) I rang before we arrived to check if there wad food at 9pm and was told good was 24/7. When we got there was told there was no food!

Dear phabphil1946, Thank you for your feedback & for your critique. We sincerely regret that your experience with our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum

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Other web-users rate our hotel

  • 982 reviews 9.1/10 Location
  • 1,513 reviews 4.8/10 Room
  • 1,132 reviews 8.3/10 Service
  • 19 reviews 8.6/10 WiFi
  • 968 reviews 2.5/10 Comfort
  • 709 reviews 8.3/10 Breakfast
  • 467 reviews 7.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.