ibis Besançon Centre Ville 3 stars

Customer review rating (ALL Rating) 4.7/5 1,167 reviews

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ibis Besançon Centre Ville - Image 1
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21 rue Gambetta, 25000 BESANCON, France

Description

Hotel extras

  • Located right in the heart of the city

  • A devoted team 24:7

  • FAMILY ROOMS FOR UP TO 4 PEOPLE

  • 12 MINUTES FROM BESANCON-VIOTTE TRAIN STATION VIA TRAM 2 TO THE REPUBLIQUE STOP

  • ROOMS EQUIPPED WITH 40" FLAT-SCREEN TV

Our accommodation(s)

Hotel location

ibis Besançon Centre Ville

21 rue Gambetta
25000 BESANCON
France

GPS:47.240503, 6.026064

Telephone
Fax +33 3 81 81 89 65

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,167 reviews

TripAdvisor Rating  4.5/5  650 reviews

Certificate of excellence 2023

Well located, parking problems!

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Not good, not bad,

Dear Mr. K., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the hotel's location. However, we sincerely apologize for the parking difficulties you encountered. As we are situated in the city center, we regret to inform you that we cannot expand our parking facilities. Nonetheless, we would like to let you know that there is a public parking area just 230 meters from the hotel, which may ease your access. We hope this information will enhance your experience on your future visits. Thank you for your understanding, and we look forward to welcoming you again. Best regards, Corinne

Not a nice experience followed by an unfriendly response from the Hotel

TripAdvisor rating 1.0/5

ActingFairly TripAdvisor review

After an overnight stay I noticed some damaged in my car, left at the parking lot of the Hotel, that I immediately reported at the reception and asked to please confirm if the damaged was in fact done during my stay. My car was parked directly in front of 2 security cameras. The estimate cost for the repair is a few times the value that I paid for my stay and therefore I cannot neglect it. The parking lot was very full on that day and there was little space between the cars, which makes this type of damage very likely. Given that I could not get a fast answer from the Hotel, I decided to participate the damage also to the Police at Besançon. The treatment I got from the Police was definitely more helpful and kind than the one I got from the hotel management, although I was in fact a client of the hotel. There was not even a statement from the hotel expressing that they were sorry about the damage and they would do their best to help clarifying the issue. My recommendation to the clients of the hotel that travel by car, and that do care about keeping their cars in a good condition – it is not necessarily always the case – is to take photos at the moment they park their cars, such that it will be easier to trace an incident in case some damage is found. I ask the manager to please, before using again some soft and void words about this case, answer my emails in a straight way, regarding a sincere commitment from the hotel on helping clarifying this issue.

Good Morning Sir, This is the third time you have left a negative comment and rating for the same incident and stay. I don't understand your persistence against us, especially since we are not at fault and have responded to all your requests immediately. Regards

Great location, brilliant staff

Customer review rating 5.0/5

Ian A. Couples - Confirmed reviews ALL

ibis is A. budget brand but value for money was exceptional. Staff were friendly and welcoming, the room was spotless and comfortable and great location close to the centre of town.

Dear Ian Apol A., We very much appreciate your comments regarding your stay at the ibis Besançon Centre-Ville. It is always A. pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne

Wonderful hotel

Customer review rating 5.0/5

Lisa Families - Confirmed reviews ALL

This was my second time staying at Ibis Besançon Centre-Ville, and I look forward to another stay.

Dear Lisa, Thank you sincerely for your continued loyalty to the Ibis Besançon Centre-Ville. It is an honor to have hosted you for the second time, and I am delighted to hear that you enjoyed your stay enough to plan a return. Your kind words are a great motivation for our entire team. We look forward to welcoming you back soon. Best regards, Corinne

Disapointed with my s. at Ibis Besançon Centre-Ville

Customer review rating 1.0/5

Ab -. S. S. Solo - Confirmed reviews ALL

I noticed some damaged in my car, left at the parking lot of the Hotel, after my s..

Dear Mr. B., Thank you for sharing your experience following your s. at Hôtel Ibis Besançon Centre-ville. We are sorry to hear that you encountered an issue with your car during your s.. We understand how frustrating this must be and take your concerns very seriously. Please note that we addressed all requests made during your s., and we sincerely regret that this incident affected your experience. Should you need any further assistance, we are at your disposal. Best regards, Corinne Hôtel Ibis Besançon Centre-ville

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Other web-users rate our hotel

  • 617 reviews 8.7/10 Location
  • 591 reviews 7.9/10 Room
  • 694 reviews 9.6/10 Service
  • 9 reviews 8.5/10 WiFi
  • 360 reviews 7.7/10 Breakfast
  • 203 reviews 8.2/10 Cleanliness
  • 109 reviews 4.2/10 Amenities
  • 65 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.