ibis Besançon Marchaux 3 stars

Customer review rating (ALL Rating) 4.0/5 181 reviews

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Description

Hotel extras

  • Hotel & services area completely renovated in early 2022

  • There are several food outlets in the highway services area

  • Accessible from the highway or by regional road D486

  • Direct access to Belfort, Mulhouse and Strasbourg, etc.

  • Modern rooms with WiFi and 43" flat-screen TV

Our accommodation(s)

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Hotel location

ibis Besançon Marchaux

Aire de Besancon Marchaux, Autoroute A-36, Exit 4.1
25640 MARCHAUX
France

GPS:47.327227, 6.125959

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  181 reviews

TripAdvisor Rating  3.3/5  115 reviews

OK for a brief overnight stay

Customer review rating 2.0/5

Sofia Families - Confirmed reviews ALL

Dear SOPHIE O., Thank you for taking the time to tell us about your experience at the ibis Besançon Marchaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

all we wanted was a stopover en-route to Germany, which turned out to be an excellent choice

Customer review rating 5.0/5

Ken C. Couples - Confirmed reviews ALL

Dear KENNETH C., We very much appreciate your comments regarding your stay at the ibis Besançon Marchaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Time consuming checkin, room required maintenance

Customer review rating 2.5/5

Geert Business - Confirmed reviews ALL

Dear GEERT A., Thank you for taking the time to tell us about your experience at the ibis Besançon Marchaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Yes, the payment did take a while, but as I explained, the network is a bit long and you didn't have any other means of payment. I still decided to let you go to your room despite these problems. When you pointed out the lack of a lock on the window, I offered to let you move to another room. You refused. Concerning how to get to the hotel, everything is indicated on the Accor group reservation site in the information tab. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Exceptional Service My stay was fantastic - from the well-located property to the attentive staff, every aspect exceeded my expectations.

Customer review rating 5.0/5

Sabine L. Solo - Confirmed reviews ALL

Dear Sabine L., We very much appreciate your comments regarding your stay at the ibis Besançon Marchaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location and directions , safe parking.

Customer review rating 4.5/5

Matty Couples - Confirmed reviews ALL

Dear MATTHEW B., We very much appreciate your comments regarding your stay at the ibis Besançon Marchaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 99 reviews 8.6/10 Location
  • 156 reviews 4.9/10 Room
  • 121 reviews 8.9/10 Service
  • 94 reviews 4.8/10 Comfort
  • 76 reviews 4.2/10 Cleanliness
  • 52 reviews 7.9/10 Breakfast
  • 38 reviews 4.2/10 Food
  • 18 reviews 4/10 Value

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