ibis Styles Besançon 3 stars

Customer review rating (ALL Rating) 4.3/5 1,484 reviews

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Description

Hotel extras

  • Certified ALLSAFE

  • Swimming pool and fitness room

  • Free car park

  • Near the Viotte train station and historic center

  • Restaurant with terrace and large private wooded park

Our accommodation(s)

Hotel location

ibis Styles Besançon

22 bis Rue de Trey
25000 BESANCON
France

GPS:47.2546, 6.020859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AU FIL DES SAISONS

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,484 reviews

TripAdvisor Rating  4.0/5  938 reviews

Poor service and unmotivated staff

TripAdvisor rating 2.0/5

Stephan D Families - TripAdvisor review

The hotel and location are great but it is let down by the staff in the restaurant who are not trained on allergen. The menus in the restaurant don't match the allergen card and staff don't know what's in their food and give the wrong information/ guess the allergens. The reception doesn't take allergen seriously and one day they will kill someone by recommending the wrong food. Staff don't really want to be there and unmotivated

Well located but in urgent need of renovation

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Positive are the location and the general behaviour of the staff who are efficient and on the whole friendly. Negative: the hotel smells badly of decay, particularly in the corridors. The aircon in the rooms is just about up to getting rid of the smell, but struggles to cool adequately. I wouldn’t recommend it to anyone with asthma. Restaurant is not to be recommended, nothing wrong with the service but entrecôte frites meant tough meat and overdone fries.

Cher invité, merci d'avoir partagé vos commentaires avec nous. Nous apprécions vos aimables mots concernant notre emplacement central et notre personnel amical. Nous nous excusons pour les désagréments rencontrés lors de votre séjour. Soyez assuré que nous prenons vos commentaires au sérieux et les transmettrons aux équipes concernées. Votre confort et votre satisfaction sont importants pour nous, et nous nous efforcerons de faire des améliorations. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une meilleure expérience. Cordialement, Séverine PERRIN Directrice

Good evening meal and breakfast

Customer review rating 3.0/5

Richard G. Couples - Confirmed reviews ALL

We have been staying at this same hotel for over 10 years. It's a good hotel for a brief stay. My main criticism of our visit this year was the lack of a restaurant menu in English. We asked if there was a menu in English and simply told no, not very helpful. The food was excellent but as you have so many different nationalities staying why not offer a translated menu?

Dear Richard G., thank you for your loyalty over the past 10 years and for sharing your recent experience. We appreciate your positive feedback on the evening meal and breakfast. I apologize for the inconvenience you faced regarding the lack of an English menu. We will definitely take your suggestion into consideration to better accommodate our international guests. Your feedback is valuable to us, and we hope to welcome you back for an improved experience. Warm regards, Séverine PERRIN Directrice

good stay

Customer review rating 3.5/5

M Families - Confirmed reviews ALL

over night stat

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine PERRIN Directrice

Solid experience

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall a pleasent stay. The Pool ist a nice addition. The breakfast was very good with lots of options. The building itself ist a bit older but that does only affect the experience slightly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine PERRIN Directrice

In partnership with TripAdvisor

Other web-users rate our hotel

  • 870 reviews 8.5/10 Location
  • 1,657 reviews 7.9/10 Room
  • 1,324 reviews 7.8/10 Service
  • 23 reviews 5.5/10 WiFi
  • 1,184 reviews 7.8/10 Breakfast
  • 1,134 reviews 8.6/10 Comfort
  • 646 reviews 5.9/10 Cleanliness
  • 408 reviews 8.7/10 Value

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