ibis Styles Besançon 3 stars

Customer review rating (ALL Rating) 4.2/5 1,090 reviews

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ibis Styles Besançon - Image 1
ibis Styles Besançon - Image 2
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22 bis Rue de Trey, 25000 BESANCON, France

Description

Hotel extras

  • 4 km from the A36 motorway exit

  • Swimming pool and fitness room

  • Free car park

  • Near the Viotte train station and historic center

  • Restaurant with terrace and large private wooded park

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 2 single beds

Photo out of - Standard room with 2 single beds

Twin beds 39 inch wide with microfiber pillows, soft duvets, mattress toppers 3 inch,7 cm thick for greater comfort, 32 inch LCD television, free unlimited WIFI, air conditioning and a hairdryer.

  • Views:

    City View or Garden View or Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Garden View or Pool side
See availabilities

Room for up to 2 adults and 2 children with 1 double bed measuring 63 in, 160 cm wide and twin beds, 32-in LCD TV with connectors PC, MP3, games consoles, TV package with all the main channels, air conditioning and hair dryer.

  • Views:

    City View or Garden View or Pool side

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room that sleeps three people with two double beds of 63 inch and 47 inch wide, 32 inch LCD screen with connections PC, MP3, game consoles and TV package with major channels, airconditioning, hairdryer.

  • Views:

    Pool side

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Besançon

22 bis Rue de Trey
25000 BESANCON
France

GPS:47.2546, 6.020859

Telephone
Fax +33 3 81 53 51 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 103 rooms
  • 4 rooms for people with reduced mobility
  • 23 family rooms
  • 103 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • French
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table
  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet

Business

8 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s library
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Heated pool

  • Outside
  • On site

FITNESS ROOM

  • On site
  • Sauna room

Sports and leisure

Table tennis

  • Nearby

Boules/petanque

  • On site

Boules/petanque

  • Nearby

Table tennis

  • On site
  • On site
  • Outdoor parking
  • Private
  • 90 parking spaces

Security

  • Video surveillance in parking
  • Parking equipped with lights

AU FIL DES SAISONS

Photo out of - AU FIL DES SAISONS

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Cooking style
French
Capacity
90
Accessibility
Accessible service
25000 Besancon, France
Telephone +33 3 81 50 14 66
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Accommodate food

  • Children menu

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,090 reviews

Customer review rating 2.5/5

Dominique R. Couples - Confirmed reviews ALL

Dear Sir, Thank you for sharing your comments regarding your recent stay at ibis Styles Besançon. I sincerely apologize for the first impression left by our reception team; it certainly does not reflect our service standards. I appreciate your remarks concerning the bathroom drainage issue and the breakfast experience. We strive to maintain a welcoming atmosphere and efficient service during breakfast, and I regret that this was not your experience. Your observations regarding table clearing and food replenishment will be taken into account as we continually seek to improve our guests' experience. I hope you will reconsider your decision and give us another opportunity in the future. Sincerely, Ibis Styles de Besançon.

Customer review rating 3.0/5

David L. Families - Confirmed reviews ALL

Dear Sir, Thank you for sharing your comments regarding your recent stay. I appreciate your remarks on the condition of our facilities. We continually assess our property, and your feedback is invaluable as we strive to enhance our guests' experience. Sincerely, Ibis Styles de Besançon.

Customer review rating 1.0/5

Alvaro S. Families - Confirmed reviews ALL

Monsieur, Je vous remercie d'avoir partagé vos commentaires concernant votre récent séjour parmi nous. Je vous prie de bien vouloir accepter mes excuses pour les désagréments que vous avez rencontrés lors de votre visite. Il est décourageant d'apprendre que la propreté de votre chambre et l'état des serviettes n'ont pas correspondu à nos normes habituelles. Nous comprenons à quel point ces aspects sont importants pour un séjour confortable. De plus, je regrette que le service dans notre restaurant et lors du petit-déjeuner n'ait pas répondu à vos attentes. Les remarques concernant le manque de personnel et la disponibilité des aliments ont été prises en compte, et j'apprécie vos commentaires concernant l'expérience culinaire car ils nous aident à identifier des domaines à améliorer. C'est notre politique de veiller à ce que les chambres soient nettoyées quotidiennement ; cependant, je regrette que cela n'ait pas été communiqué efficacement durant votre séjour. Soyez assuré que vos remarques seront examinées avec notre équipe afin d'améliorer nos services et de veiller à ce que de tels problèmes ne se reproduisent pas à l'avenir. Je vous remercie encore une fois pour vos précieux commentaires. Sincèrement, Ibis Styles de Besançon.

Customer review rating 3.0/5

Elena Z. Families - Confirmed reviews ALL

Dear Madam, Thank you for your feedback. While we appreciate your comments regarding our service, we acknowledge your concerns about the cleanliness and the size of the trash bags. Your observations are valuable as we continually strive to enhance our guest experience. Sincerely, Séverine PERRIN Director

Customer review rating 5.0/5

Jane L. Couples - Confirmed reviews ALL

Dear Sir, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable and enjoyed the dining options provided. Your feedback about the cleanliness and staff service is greatly appreciated. We look forward to welcoming you back soon. Séverine PERRIN Director

Dear Sir, Thank you for sharing your comments regarding your recent stay at ibis Styles Besançon. I sincerely apologize for the first impression left by our reception team; it certainly does not reflect our service standards. I appreciate your remarks concerning the bathroom drainage issue and the breakfast experience. We strive to maintain a welcoming atmosphere and efficient service during breakfast, and I regret that this was not your experience. Your observations regarding table clearing and food replenishment will be taken into account as we continually seek to improve our guests' experience. I hope you will reconsider your decision and give us another opportunity in the future. Sincerely, Ibis Styles de Besançon.

Customer review rating 3.0/5

David L. Families - Confirmed reviews ALL

Old and ugly. For example the carpet in the restaurant is disgusting. The stairs stinks. You need to plan a reconstruction.

Dear Sir, Thank you for sharing your comments regarding your recent stay. I appreciate your remarks on the condition of our facilities. We continually assess our property, and your feedback is invaluable as we strive to enhance our guests' experience. Sincerely, Ibis Styles de Besançon.

Customer review rating 1.0/5

Alvaro S. Families - Confirmed reviews ALL

Dirty room, chaotic service, totally indifferent staff, lack of service attitude. I often stay at IBIS Hotels when travelling for business and try to choose IBIS whenever possible. This time I selected it due to the family room and the pool, and we stayed for two nights. Despite some initial language difficulties, the check-in was good. As it was a very hot day and we had a long drive, we decided to use the pool. The pool shower would not work, and the water was quite murky. We returned to our room to shower, and we realised the towels were extremely worn out and even “torn”. The shower cabin wall (tiles) were not really clean, and when closing the toilet door, you could see fluff behind the door that had not been removed for some time. The television services such as Netflix / Primevideo do not work at all. The system is outdated. For dinner, we reserved a table. The restaurant was understaffed, chaotic and slow. It took more than 15 minutes to bring the menu and another 10 minutes to take the order. They brought the wrong wine, then when asked for another glass of wine, they brought two instead of one. The food was good, but the atmosphere was chaotic and partially disturbing. The next morning, the breakfast was a disaster. Although the hotel was fully booked out, there was not sufficient food at the breakfast buffet, and tables were badly arranged, making it difficult to walk by. Cutlery was dirty, not enough plates and serviettes. A lot of plates were not cleared away and stayed on the tables. Utensils for preparing fried eggs were not removed or replaced with clean ones. We thought it was because we went for breakfast a bit late. But the same situation repeated the next day too, although we were there at 08.30. After our first night, we went for an excursion and returned to our room at 15:30. The room was not cleaned. The towels were still on the floor and the beds were undone. I asked the receptionist if this was normal. He said just one word: “yes”. I told him that we should have been told that this was the hotel policy, but he did not care a bit. He handed me fresh towels after I requested. Unfortunately, I can not recommend this specific hotel to anyone.

Monsieur, Je vous remercie d'avoir partagé vos commentaires concernant votre récent séjour parmi nous. Je vous prie de bien vouloir accepter mes excuses pour les désagréments que vous avez rencontrés lors de votre visite. Il est décourageant d'apprendre que la propreté de votre chambre et l'état des serviettes n'ont pas correspondu à nos normes habituelles. Nous comprenons à quel point ces aspects sont importants pour un séjour confortable. De plus, je regrette que le service dans notre restaurant et lors du petit-déjeuner n'ait pas répondu à vos attentes. Les remarques concernant le manque de personnel et la disponibilité des aliments ont été prises en compte, et j'apprécie vos commentaires concernant l'expérience culinaire car ils nous aident à identifier des domaines à améliorer. C'est notre politique de veiller à ce que les chambres soient nettoyées quotidiennement ; cependant, je regrette que cela n'ait pas été communiqué efficacement durant votre séjour. Soyez assuré que vos remarques seront examinées avec notre équipe afin d'améliorer nos services et de veiller à ce que de tels problèmes ne se reproduisent pas à l'avenir. Je vous remercie encore une fois pour vos précieux commentaires. Sincèrement, Ibis Styles de Besançon.

Customer review rating 3.0/5

Elena Z. Families - Confirmed reviews ALL

The hotel looks renovated however it general it is old, toilet has a lot of dust on the walls, trash bags are so small that they don’t suit the trash bin.

Dear Madam, Thank you for your feedback. While we appreciate your comments regarding our service, we acknowledge your concerns about the cleanliness and the size of the trash bags. Your observations are valuable as we continually strive to enhance our guest experience. Sincerely, Séverine PERRIN Director

Customer review rating 5.0/5

Jane L. Couples - Confirmed reviews ALL

Booked this hotel last minute as let down by another company Lovely hotel, easy parking, bar and restaurant. Took the D, B & B deal. Good choice in restaurant, lovely staff and very good food for the package Room was exceptionally clean and comfortable

Dear Sir, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable and enjoyed the dining options provided. Your feedback about the cleanliness and staff service is greatly appreciated. We look forward to welcoming you back soon. Séverine PERRIN Director

Customer review rating 2.5/5

Caroline M. Friends - Confirmed reviews ALL

We stayed overnight in 3 rooms

Madam, We thank you for your comments regarding your recent stay. We appreciate your kind words about our staff. However, we regret that the condition of the hotel and the quality of the food did not meet your expectations. Your remarks will be taken into account as we strive to improve our guests' experience. Goodbye, ibis Styles Besançon

Customer review rating 2.0/5

Denis J. Business - Confirmed reviews ALL

Pas satisfait !

Monsieur, Nous avons bien pris en compte votre insatisfaction et regrettons de ne pas avoir répondu à vos attentes. Votre retour est précieux pour nous et nous permet de nous améliorer. Nous espérons avoir l’opportunité de vous accueillir à nouveau sous de meilleures conditions. Cordialement, ibis Styles Besançon

Customer review rating 3.5/5

Michael P. Couples - Confirmed reviews ALL

No problems - good room, good parking. Thanks

Dear Sir, Thank you for your feedback. We appreciate your acknowledgment of the quality of the room and parking. Should you have any suggestions or additional comments to enhance your experience, please feel free to share them with us. Best regards, ibis Styles Besançon

Customer review rating 2.0/5

R. A. N. S. R. A. N. S. Business - Confirmed reviews ALL

Sol du restaurant sale !!

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que la propreté du sol du restaurant n'était pas à la hauteur de vos attentes. Votre retour est précieux pour nous et sera pris en compte dans nos efforts d'amélioration. Cordialement, Ibis Styles Besançon

Customer review rating 1.5/5

Besar H. Families - Confirmed reviews ALL

Old furniture, lack of cleanelines, no slippers in room, bad smell in hall, extremely unhygienic and not clean restaurant environment. All rhe abovementioned things made mine and my family stay here unpleasant and not comfortable.

Dear Guest, Thank you for your feedback regarding your recent stay. We are sorry to learn that the condition of the furniture and cleanliness did not meet your expectations. Furthermore, we take into account your concerns regarding the environment of the restaurant and overall hygiene. Please know that we take this feedback very seriously, as it helps us improve our services and facilities. We appreciate your comments and hope that you will consider staying with us again in the future. Sincerely, ibis Styles Besançon

Customer review rating 3.5/5

Ian J. Couples - Confirmed reviews ALL

Reasonable hotel, do not like to have dogs in a restaurant

Dear Sir, Thank you for sharing your comments. We understand your concerns regarding pets in the restaurant area. Our policy allows dogs in designated spaces to accommodate all our guests. We appreciate your understanding and hope that you will consider visiting us again in the future. Séverine PERRIN Director

Customer review rating 5.0/5

Johannes W. V. D. B. Business - Confirmed reviews ALL

we come 2 time per year and the rooms are good

Dear Sir, Thank you for your kind feedback. We are delighted to hear that you enjoy your stays with us and appreciate our rooms. It is always a pleasure to welcome you back to ibis Styles Besançon. Sincerely, Séverine PERRIN Director

Customer review rating 5.0/5

Natalia I. Families - Confirmed reviews ALL

Clean and comfortable room, tasty breakfast and dinner

Dear Madam, Thank you for your kind words regarding the cleanliness and comfort of your room, as well as the quality of our meals. We are delighted to hear you enjoyed your stay with us and hope to welcome you again soon. Sincerely, Séverine PERRIN Directrice

Customer review rating 4.5/5

Helmut P. Couples - Confirmed reviews ALL

Alles gut, auch wenn wir das gewünschte Zimmer im Erdgeschoss nicht bekommen konnten.

Sehr geehrter Herr, ich danke Ihnen für Ihre positiven Kommentare. Wir bedauern, dass wir Ihnen das gewünschte Zimmer im Erdgeschoss nicht anbieten konnten. Wir schätzen Ihr Verständnis und freuen uns, dass Sie dennoch Ihren Aufenthalt genießen konnten. Mit freundlichen Grüßen, Séverine PERRIN Direktorin

Customer review rating 2.0/5

Stephane L. Families - Confirmed reviews ALL

J y suis resté 2 jours en demi pension mi juillet 25. La chambre c était correct. Par contre les communs, couloir et escalier c était limite. De grosse toile d araignée dans l escalier entre les étages! Pour la partie resto/petit dej. A fuir en terme de propreté. Je detail : - Le sol qui colle comme jamais vu! Les toilette sur l autoroute colle moins! - la machine à café était dégueulasse et n à pas été lavée durant notre séjour! Avec des mouches qui tournent autour! - les serveurs, des students qui n en n'ont à foutre de vous et à l hygiène douteuse. Il sentait la transpiration en début de service et avec des onglets tout noir ! - un cuisto sur le quel on peut se poser des questions. Il est venu passer ça tête en salle et en aprofiter pour se curer le nez avec les doigts. En espérant qu'il se soit laver les mains par après! - la toile extérieur sur la terrasse du resto était toute noir, n a pas été lavée depuis des années avons avis. Pour résumé, pour dormir oui, pour manger non !

Monsieur, Je vous remercie d'avoir pris le temps de partager vos impressions concernant votre séjour à ibis Styles Besançon. Je suis ravie d'apprendre que votre chambre était à votre convenance. Cependant, je suis profondément désolée d'apprendre que la propreté des espaces communs ainsi que celle de notre restaurant n'ont pas été à la hauteur de vos attentes. Je tiens à vous assurer que nous prenons très au sérieux les commentaires concernant l'hygiène, tant dans les zones communes que dans notre restaurant. Votre retour sur les différents aspects que vous avez mentionnés sera partagé avec notre équipe pour que nous puissions améliorer nos standards de propreté et de service. Nous vous remercions de nous avoir alertés sur ces sujets et espérons que vous nous donnerez une nouvelle chance de vous offrir une expérience plus satisfaisante lors de votre prochaine visite. Cordialement, Séverine PERRIN Directrice

Customer review rating 5.0/5

Francoise R. Families - Confirmed reviews ALL

Bon accueil, Chambre agréable, Piscine chauffée, billard. Parking. Au restaurant nous avons pris le Burger franc comtois , très bon. Petit déjeuner complet

Madame, Nous vous remercions chaleureusement pour votre retour positif et vos recommandations. Nous sommes ravis que vous ayez apprécié votre séjour et les services offerts, notamment notre piscine et le restaurant. Votre satisfaction est notre priorité. Cordialement, Séverine PERRIN Directrice

Customer review rating 1.5/5

Kasper G. O. Families - Confirmed reviews ALL

The hotel and facilities were okay. However, the breakfast was terrible. We arrived for breakfast at 8:00 a.m. and almost everything was already empty. We normally choose IBIS because of the good facilities and great breakfast, so we were very disappointed.

Dear Sir, Thank you for your feedback regarding your recent stay. I sincerely apologize for the breakfast experience you encountered, as it does not reflect our usual standards. Your comments are noted, and we will review our breakfast service in order to enhance guest satisfaction. Best regards, Séverine PERRIN Directrice

Customer review rating 1.0/5

Jean-pierre P. Business - Confirmed reviews ALL

Accueil détestable au petit déjeuner Rupture de tous les produits Absence de personnel Hygiène déplorable

Monsieur, Nous vous remercions pour vos commentaires. Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à vos attentes, notamment en ce qui concerne l'accueil et l'hygiène. Votre retour est précieux pour nous et nous l'examinerons attentivement. Séverine PERRIN Directrice

Other web-users rate our hotel

  • 727 reviews 8.7/10 Location
  • 1,374 reviews 7.3/10 Room
  • 1,197 reviews 7.3/10 Service
  • 13 reviews 7.4/10 WiFi
  • 1,004 reviews 6.2/10 Breakfast
  • 800 reviews 4.6/10 Food
  • 592 reviews 4.9/10 Cleanliness
  • 356 reviews 8.9/10 Value

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