Mercure Besancon Parc Micaud Hotel 4 stars

Customer review rating 4.0/5 3,277 reviews

Mercure Besancon Parc Micaud Hotel
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+ 19 Services
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Hotel extras

  • Free private car park

  • Restaurant, room service and bar

  • 10 minutes on foot from downtown Besançon and Viotte train station. Tram stop 2 minutes away.

  • View over the citadel and Parc Micaud

  • A stone's throw from the Joa casino

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • PorterPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Golf course 18 holes (Nearby)
Business services
  • 8 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Besancon Parc Micaud Hotel

3 avenue Edouard Droz
25000
besancon
france

Tel: +33381403434

Fax: (+33)3/81403439

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON ST EXUPERY At 250km / 156.25 miles

  • By plane

    MULHOUSE BALE At 150.86km / 93.75 miles

  • By car

    BESANCON NORD At 6km / 3.75 miles

  • By train

    BESANCON VIOTTE At 1km / 0.62 miles

GPS :47.242014, 6.031634

Our accommodations

Choose between a Standard Room on the Parc Micaud or Casino gardens side of the hotel, or a Superior Room with a view of Parc Micaud or the Citadel.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Garden side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks(...)

Privilege Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

LE VESONTIO

Type of cuisine: French

A beautiful view of the casino gardens, traditional menu and Grands Wins Mercure. Closed Saturday and Sunday lunchtimes.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT

Non contractual photo

Take time to relax and discover our selection of Grands Vins Mercure in a warm, welcoming atmosphere. Quick meals are available in the bar or in your room.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 520

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 55 people

Find out more

Our guest reviews for
Mercure Besancon Parc Micaud Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,277 reviews

tripadvisor

TripAdvisor Rating 3.5/5

649 reviews

Stay from the 28th of June to the 2nd of July

TripAdvisor rating 3.5/5

agvennin 13/07/2020 TripAdvisor review

Best welcome in this hotel Parc Micaud in Besançon The whole team is perfect Thanks to Sandra and Michael so kind and helpful We always come back in this hotel thanks to the quality of the staff So excellent

Customer review rating 4.0/5

T. Business - 27/02/2020 Confirmed reviews ALL

Correct

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Besançon Parc Micaud. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur T., en l’expression de nos sentiments les meilleurs

Excellent location, good stay

Customer review rating 4.0/5

German T. Friends - 17/02/2020 Confirmed reviews ALL

Had a nice stay. Hotel is a bit dated but staff is fantastic. Also liked the breakfast.

Dear Urban E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The hotel is let down by the restaurant

TripAdvisor rating 3.5/5

Marianna B Business - 14/01/2020 TripAdvisor review

For travellers: unless you have 1 hour to wait just for the daily starter to be served, try to find another restaurant. For the hotel: the restaurant quality of food and service has changed dramatically in the last 2 - 3 months> Unfortunately for the worse.

Dear Marianna, Thank you for your review, I take good notes of your remarks, be assured that our teams try to do the best every day. Have a good day, Best regards, Clémentine

As a hotel, it's ok, although not a 4 star. The restaurant though is absolutely terrible.

Customer review rating 4.0/5

Marianna B. Business - 13/01/2020 Confirmed reviews ALL

I am a business traveller, spending at least 2 weeks each month in Besancon, staying and eating in the hotel. 2 - 3 months ago I wrote a very complimentary review about the hotel, the quality of the restaurant, the professionalism of the personnel. Unfortunately the things changed dramatically in 2 months: the quality of the food in the restaurant is gone down drastically, the service in the restaurant is appalling: I waited 1 hour to get the "daily starter", which did not involve cooking, as it was a cold unindentifiable mixture of things. Another night I ordered a steak with one of the 3 sauces allowed on the menu: the sauce came in frozen form! Horrible experience.

Dear B. M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Besançon Parc Micaud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We keep training our teams. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémentine

very good location and hotel

Customer review rating 4.0/5

Olivier J. Business - 02/01/2020 Confirmed reviews ALL

very good hotel well located in center of Besançon. Room and bed are good, bathroom also, only wifi speed is not enough.

Dear olivier j., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took good notes of your remarks about wifi, we will warn our support service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

A very tired property

TripAdvisor rating 3.5/5

pdmcelwaine2020 Couples - 02/01/2020 TripAdvisor review

Very old carpets, Paint peeling off the woodwork. Very little thought given to the decor. The bed was comfortable and the food in the restaurant was surprisingly tasty. Good location but the hotel seems very tired.

Dear pdmcelwaine2020, Thank you for your review, we take good notes of your remarks, this will be part of our renovation project. Best regards, Clémentine

Awful hotel and should be closed

Customer review rating 4.0/5

Trhg Families - 26/12/2019 Confirmed reviews ALL

This hotel is a disgrace and should not have the Accor or Mercure name. The rooms are old. We booked a privilege room. Walking to our room the corridor stank of an unpleasant odour The room was worse. The furniture I think may have wanted to be Art Deco Period for example two lamps (neither worked) An old mirror and disgusting ancient carpet. The bed was old and uncomfortable and rickety. A cold day and no heating. On calling reception we were given loads of excuses about the hotel would be refurbished etc and have a restaurant on roof ( so what) We were given a room next door the heating worked and the bed was a little better however the shower curtain was covered in black dirt and there were holes knocked out on wall. We slept in our clothes and didn't take the offered free breakfast. The hotel is appalling and feel that I have been defrauded by booking this hotel as this is not what I expected from the Accor brand. On getting back to Dijon we both showered and washed our items. Door knob hanging loose in bathroom and the large window in bedroom area opened fully with no child lock . Horrible hotel and should be closed until updated. There are no excuses the place is a dump. I am so angry that I paid for a privilege room and the only privilege was leaving .

Dear Tracey H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Besançon Parc Micaud. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences, especially in our renovation project. We are looking forward to welcoming you again at Mercure. Sincerely, Clémentine

Very good hospitality

Customer review rating 4.0/5

Slavo Business - 14/12/2019 Confirmed reviews ALL

Nice hotel, very good breakfest and pleasant and friendly personel. Also excellent evening meals at restaurant, every day different menu

Dear Stopikowski C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

RAS

Customer review rating 4.0/5

D. Couples - 11/11/2019 Confirmed reviews ALL

Standart

Dear Christian D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

The good and the bad

TripAdvisor rating 3.5/5

anglais2013 Couples - 10/11/2019 TripAdvisor review

Very impressive lobby. A great pity we had to spend time in it as the room was not ready. Room was quite spacious, but too much of the space was taken up by the oversized bed. Cleanliness was excellent. Excellent breakfast choice and quality. Not impressed with the D'Vin wine system and astounded that restaurant could only offer one white wine, a chablis. Very friendly, cheerful and helpful staff but at times seemed to be hard-pressed to cope

Good afternoon, We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

Good experience in a modern hotel close to amenities

Customer review rating 4.0/5

Derekm Couples - 04/11/2019 Confirmed reviews ALL

The hotel is within easy reach of the tram and railway and easy walking into the pedestrian areas with good museums, interesting streets and other sights. Access to the open air unsupervised and free carpark was easy, although it was quite full when we arrived. Reception staff were friendly. Although our internet check in did not seem to have been activated check in was quick. Our room on the 8th floor was "superior" with a view over the park to the Citadelle. The room was well equipped although the bed did not have the latest Accor mattress topper "Sweet Bed" that seems to feature in Ibis hotels. The bathroom and toilet were adequate but tired and in need of refreshing or replacement. Several of the public rooms were also in need of refreshing. Breakfast was exceptional on day one, big choice of hot and cold. On day two at 08.20, the good choice remained for the cold options but fresh eggs for boiling, sausage and scambled eggs were exhausted and not replenished until some time after 08.55 by which time we had finished eating and were leaving the breakfast room. Bar service was good, dinner menu OK but limited with no printed wine list. Dinner service was friendly but the impression was that at least one server was new and did not know here way around the menu or the dining room.

Dear Derek M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is very precise and detailed and it will help us to work on upgrading our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

very good

Customer review rating 4.0/5

Very N. Families - 28/10/2019 Confirmed reviews ALL

we always stay with you

Dear Michel D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

The staff, chef, clean room and location made me decide to stay there again in November

Customer review rating 4.0/5

M. B. Business - 25/10/2019 Confirmed reviews ALL

The manager and reception staff ha e been outstanding. The chef prepares every day dishes that can beat many London restaurants the room has always been extremely clean.

Dear B. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope that your next stay will be also a good souvenir of our beautiful city ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

Nice stay, but hotel need a good refresh

Customer review rating 4.0/5

Anonymous Business - 11/10/2019 Confirmed reviews ALL

Paint is cracking, plastic of deployments is old and yellowish, my bath is cleaner at home... One of the two mattresses was to soft, hopefully, I slept on the other and was alone. But big room, many services, good breakfast with choice, nice people tending the bar and the hotel. Service is nice, equipment is not what is expected for this price. But at the same time, like this, you lower your carbon footprint. So it is fine for me, I don't care about the age.

Dear Thibaut R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also, thank you for your remarks about the room, we assure you that these points will be part of our renovation project for next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

Not the 1st time....

Customer review rating 4.0/5

Jacky H. Families - 01/10/2019 Confirmed reviews ALL

and we always stop in Besançon when we travel to Swiss. It is always a pleasure to stay in Mercure Besançon. Staff very kind; tasty food (breakfast and dinner); nice view on park; free parking and wifi. Of course, we will come back.

Dear jacky h., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really happy to welcome you each time you come at Besançon, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine

Not the first time.....

TripAdvisor rating 3.5/5

Jacky H Couples - 29/09/2019 TripAdvisor review

and we always stop in Besançon when we travel to Swiss. It is always a pleasure to stay in Mercure Besançon. Staff very kind; tasty food (breakfast and dinner);nice view on park; free parking and wifi. Of course, we will come back.

Good hotel, well-situated, comfortable bed, good value for money.

Customer review rating 4.0/5

Cameron Business - 08/09/2019 Confirmed reviews ALL

Friendly staff, everything clean. Breakfast good for French standards.

Dear Cameron P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine
Customer review rating 4.0/5

Denia 0. Couples - 30/08/2019 Confirmed reviews ALL

Satisfactoria

Estimado Juan M., Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Besançon Parc Micaud. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo, Clémentine

Absolutely superb. Great Room. Fantastic service.

Customer review rating 4.0/5

Mr A. M. B. Couples - 14/08/2019 Confirmed reviews ALL

Absolutely fantastic. Check in we had a lovely receptionist who upgraded our room which we was not expecting. The room was perfect and the bed was really large and very comfy excellent nights sleep. My wife and I were touring around Europe on our motorbike for my wife's 50th. We really appreciated how we were welcomed. Especially when you have been travelling a long way and not looking your best when you arrive in your motorbike clothing.One of the best Mercure that we have stayed in for service, location and room quality.

Dear Andrew B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Besançon Parc Micaud. It is always a pleasure to receive positive feedback from our client, especially with motorbikers. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine
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