Mercure Besancon Parc Micaud Hotel 4 stars

It's a 4 star hotel but the restaurant is 2 star, with the breakfast there was someone standing behind us with covid symptoms. This person was admitted to the breakfast room and used the buffet like everyone. She was coughing at the buffet. We made a complaint at the reception but they didn't took any measures.

Best welcome in this hotel Parc Micaud in Besançon The whole team is perfect Thanks to Sandra and Michael so kind and helpful We always come back in this hotel thanks to the quality of the staff So excellent

Correct

Had a nice stay. Hotel is a bit dated but staff is fantastic. Also liked the breakfast.

For travellers: unless you have 1 hour to wait just for the daily starter to be served, try to find another restaurant. For the hotel: the restaurant quality of food and service has changed dramatically in the last 2 - 3 months> Unfortunately for the worse.

I am a business traveller, spending at least 2 weeks each month in Besancon, staying and eating in the hotel. 2 - 3 months ago I wrote a very complimentary review about the hotel, the quality of the restaurant, the professionalism of the personnel. Unfortunately the things changed dramatically in 2 months: the quality of the food in the restaurant is gone down drastically, the service in the restaurant is appalling: I waited 1 hour to get the "daily starter", which did not involve cooking, as it was a cold unindentifiable mixture of things. Another night I ordered a steak with one of the 3 sauces allowed on the menu: the sauce came in frozen form! Horrible experience.

very good hotel well located in center of Besançon. Room and bed are good, bathroom also, only wifi speed is not enough.

Very old carpets, Paint peeling off the woodwork. Very little thought given to the decor. The bed was comfortable and the food in the restaurant was surprisingly tasty. Good location but the hotel seems very tired.

This hotel is a disgrace and should not have the Accor or Mercure name. The rooms are old. We booked a privilege room. Walking to our room the corridor stank of an unpleasant odour The room was worse. The furniture I think may have wanted to be Art Deco Period for example two lamps (neither worked) An old mirror and disgusting ancient carpet. The bed was old and uncomfortable and rickety. A cold day and no heating. On calling reception we were given loads of excuses about the hotel would be refurbished etc and have a restaurant on roof ( so what) We were given a room next door the heating worked and the bed was a little better however the shower curtain was covered in black dirt and there were holes knocked out on wall. We slept in our clothes and didn't take the offered free breakfast. The hotel is appalling and feel that I have been defrauded by booking this hotel as this is not what I expected from the Accor brand. On getting back to Dijon we both showered and washed our items. Door knob hanging loose in bathroom and the large window in bedroom area opened fully with no child lock . Horrible hotel and should be closed until updated. There are no excuses the place is a dump. I am so angry that I paid for a privilege room and the only privilege was leaving .

Nice hotel, very good breakfest and pleasant and friendly personel. Also excellent evening meals at restaurant, every day different menu

Very impressive lobby. A great pity we had to spend time in it as the room was not ready. Room was quite spacious, but too much of the space was taken up by the oversized bed. Cleanliness was excellent. Excellent breakfast choice and quality. Not impressed with the D'Vin wine system and astounded that restaurant could only offer one white wine, a chablis. Very friendly, cheerful and helpful staff but at times seemed to be hard-pressed to cope

and we always stop in Besançon when we travel to Swiss. It is always a pleasure to stay in Mercure Besançon. Staff very kind; tasty food (breakfast and dinner);nice view on park; free parking and wifi. Of course, we will come back.

Location is great, stuff very friendly, food in the restaurant is average, the rooms however have great views, need a renovation. they are 3 stars rather than 4... Parking is excellent. Room was quiet

Our bicycles were safely stored inside the hotel. Our room overlooked the trees in the park by the river. Sunday night’s dinner in the hotel was OK but not exciting..pentecostweekend and everything was closed .

I stayed at this hotel a little over 22 years ago and essentially I don't think that any renovation has taken place. The beds are good but the general impression of the bathroom above all was not convincing. It's a pity because the hotel has a good location and the staff is OK but the owner doesn't seem to care too much.