Mercure Besancon Parc Micaud Hotel

Customer review rating (ALL Rating) 3.7/5 609 reviews

Mercure Besancon Parc Micaud Hotel - Image 1
Mercure Besancon Parc Micaud Hotel - Image 2
Mercure Besancon Parc Micaud Hotel - Image 3
Mercure Besancon Parc Micaud Hotel - Image 4

Description

Hotel extras

  • Restaurant, room service and bar

  • 10 minutes on foot from downtown Besançon and Viotte train station. Tram stop 2 minutes away.

  • View over the citadel and Parc Micaud

  • A stone's throw from the Joa casino

Our accommodation(s)

Hotel location

Mercure Besancon Parc Micaud Hotel

3 avenue Edouard Droz
25000 BESANCON
France

GPS:47.242014, 6.031634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'INSTANT

Take time to relax and discover our selection of Grands Vins Mercure in a warm, welcoming atmosphere. Quick meals are available in the bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  609 reviews

TripAdvisor Rating  3.5/5  786 reviews

correct, but limited in term of service

Customer review rating 2.5/5

T. Business - Confirmed reviews ALL

services are limited, canal + not working impossible to see championship football match, bar closed at 10pm do not authorize all people to have during even if several ones are at in place. Impossible at check out to print invoice with company name. Received after by mail at 11am. Room design is really old fashion...

Good location. Hotel very tired

Customer review rating 3.0/5

Good L. H. T. !. Families - Confirmed reviews ALL

The hotel is in a good location for us travelling through to Switerland. The staff are very friendly and helpful. But the hotel is dated and in need of refurbishment.. the restaurant seems to now be closed permanently for evening meals !

Great staff, well located, good price

Customer review rating 4.0/5

Pierre Families - Confirmed reviews ALL

Very welcoming staff Rooms are clean but the tabaco smell inside the room bothered my wife Great experience over all

since three years they client

Customer review rating 2.0/5

Stan Business - Confirmed reviews ALL

good breakfast, but the rooms are very old fashion, sometimes smells cigarettes, they have a problem with printing invoices, they didn't reimburse me when I didn't eat breakfast for which I paid upfront.

Not a 4-star experience. A very poor 3-star experience in terms of facilities, room, bathroom, toilet, restaurant…

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Not a 4-star experience. A very poor 3-star experience in terms of facilities, room, bathroom, toilet, restaurant… The service at the restaurant and at the bar was just awful.

Dear Mister, Dear Madam, We would like to express our sincere apologies for the level of experience you recently had with us. We are very sorry that your stay did not live up to your expectations and that you encountered problems with our facilities, rooms, bathrooms, toilets, as well as the service in the restaurant and bar. We take your comments very seriously and will immediately review these points to identify areas where we can make improvements. It is our responsibility to ensure a pleasant stay in line with our standards, and we sincerely regret that we did not achieve these expectations during your visit. We understand the importance of your feedback, and would like to assure you that we will take corrective action to avoid similar situations in the future. If you give us another chance, we would be honored to rectify this disappointing experience and provide you with the 4-star service to which you are entitled. Thank you for sharing your concerns with us, and we look forward to the opportunity to welcome you back and regain your trust. Kind regards, The Reception Team

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Other web-users rate our hotel

  • 356 reviews 8.9/10 Location
  • 632 reviews 4.6/10 Room
  • 487 reviews 8/10 Service
  • 349 reviews 2.1/10 Vibe
  • 325 reviews 6.9/10 Comfort
  • 243 reviews 8.1/10 Breakfast
  • 217 reviews 2.8/10 Cleanliness
  • 162 reviews 3.1/10 Food

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