Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,209 reviews

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Description

Hotel extras

  • Exceptional architecture

  • Direct access to public transportation to city highlights

  • Covered parking

  • Local produce restaurant, Italian restaurant and lounge bar

  • 24/7 room service, reception and fitness center

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,209 reviews

Customer review rating 4.5/5

Marco L. G. Business - Confirmed reviews ALL

Warm welcome and very comfortable experience

Customer review rating 3.0/5

Luis B. Business - Confirmed reviews ALL

I spent one night at the hotel in the context of a working trip. The staff is extremely kind and the hotel is clean, but some features made me doubt it can be considered a 5-star hotel. When I tried to order food late in the evening, I was informed the kitchen was close and the only options was pizza. If you are familiar with 5-star hotels in the US, Latin America, Middle East or Asia, this is very unusual. The room itself is very clean, but the size and decoration do not reflect the price that one is paying. The shower door was not closing properly and water flooded the bathroom floor. Not a bad hotel, excellent staff, well located, but more like a good 4-star than a proper 5 star hotel.

Customer review rating 4.5/5

Antoinette A. C. Business - Confirmed reviews ALL

Very comfortable, well designed, and friendly service.

Customer review rating 4.0/5

Andreea R. Business - Confirmed reviews ALL

The room is very comfortable, and the hotel is ideally located for the offices in the Kirchberg area. Breakfast is of a very good standard, although a little more variety would make it even better. I also fondly remember from previous stays the small chocolate left on the pillow. It was a simple but very thoughtful gesture that added a personal touch and made guests feel particularly welcome and well cared for.

Customer review rating 4.0/5

John N. Families - Confirmed reviews ALL

Good stay. Liked the hotel staff and the Concierge was really a stand-out in terms of actual helpfulness and friendliness. He really seemed to care about his job and the guests. Sofitel should do something to retain him because he's better than the concierges I've experienced in many other luxury hotels.

Other web-users rate our hotel

  • 263 reviews 9.2/10 Location
  • 510 reviews 9.2/10 Room
  • 579 reviews 9.4/10 Service
  • 269 reviews 9.2/10 Comfort
  • 213 reviews 8.8/10 Breakfast
  • 156 reviews 9.6/10 Cleanliness
  • 151 reviews 9.5/10 Vibe
  • 151 reviews 8.3/10 Food

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