Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,324 reviews

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Description

Hotel extras

  • Exceptional architecture

  • Direct access to public transportation to city highlights

  • Covered parking

  • Local produce restaurant, Italian restaurant and lounge bar

  • 24/7 room service, reception and fitness center

Our accommodation(s)

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Room 1

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,324 reviews

TripAdvisor Rating  4.5/5  1,313 reviews

Certificate of excellence 2024

Good Stay just minor issues

Customer review rating 2.5/5

Nick Business - Confirmed reviews ALL

Dear Nick Thank you for your review in regards to your recent stay at the Sofitel Luxembourg Europe. We appreciate your constructive feedback as it helps us improving our services to you. Please accept our sincere apologies for the misunderstanding with the breakfast and were delighted to read that the issue could have been solved. We are looking forward welcoming you soon back with us. Best regards Team Sofitel Luxembourg Europe

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Dear Mr. Huberman Thank you for your feedback in regards to your recent stay with us and the inappropriate behavior encountered when leaving a day earlier most certainly for family reasons. I already reached out to you in person via email to express once more our sincere apologies and in order to find a suitable solution. We’re looking forward reading soon back from you. Best regards Mario KOMANN

Absolutely best hotel in Europe

Customer review rating 5.0/5

Florence E. Solo - Confirmed reviews ALL

Dear Florence, Thank you for your wonderful feedback. We are truly honored by your kind words and delighted to hear that your experience with us exceeded expectations. Providing exceptional service and a memorable stay is at the heart of what we do, and we are thrilled that you felt the magic from the moment you arrived. It is especially gratifying to know that our reception, ambiance, and in-room breakfast service contributed to your enjoyment. Your appreciation motivates us to continue delivering the highest level of hospitality. We sincerely look forward to welcoming you back in the future for another outstanding stay. Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Superb stay at Sofitel Luxembourg

Customer review rating 5.0/5

Js, B. T. Business - Confirmed reviews ALL

Dear guests, Thank you for your wonderful review and kind words. We’re delighted to hear that you had a superb stay at Sofitel Luxembourg and that you enjoyed our quiet location, excellent facilities, and especially our signature Sofitel MyBed™ experience. It’s also great to know that our breakfast and in-room amenities exceeded your expectations. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay soon! Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Mr. T., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location, spacious and well-maintained rooms, and the quality of our amenities and dining options. It is also wonderful to know that you found our lobby inviting and our team professional and attentive. Your kind words motivate us to continue providing exceptional service, and we truly appreciate your feedback. We look forward to welcoming you back for another great stay in the future. Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

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Other web-users rate our hotel

  • 312 reviews 8.8/10 Location
  • 587 reviews 9.3/10 Room
  • 730 reviews 9.6/10 Service
  • 6 reviews 9.3/10 WiFi
  • 330 reviews 9/10 Comfort
  • 248 reviews 8.8/10 Breakfast
  • 173 reviews 9.5/10 Vibe
  • 171 reviews 9.8/10 Cleanliness

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