Hôtel Mercure Mont Saint-Michel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,800 reviews

Hôtel Mercure Mont Saint-Michel - Image 1
Hôtel Mercure Mont Saint-Michel - Image 2
Hôtel Mercure Mont Saint-Michel - Image 3
Hôtel Mercure Mont Saint-Michel - Image 4

Description

Hotel extras

  • An exceptional setting 5 minutes from Mont Saint-Michel

  • Free Mont-Saint-Michel shuttles in front of the hotel

  • Semi-gastronomic restaurant

  • 6 modern meeting rooms

  • Electric vehicle charging stations

Our accommodation(s)

Book this hotel
Room 1

This room has two single beds with duvets. Enjoy the flat-screen TV, mini-bar, courtesy tray and individually controlled air conditioning. Bathroom with bathtub or shower and hairdryer. Separate toilet.

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)

This room has three single beds with duvets. Enjoy the flat-screen TV, mini-bar, courtesy tray and individually controlled air conditioning. Bathroom with bathtub or shower and hairdryer. Separate toilet.

Max. number of persons
3

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Room with 1 double bed and 1 single bed. Free WIFI, safe, courtesy tray and bathroom with bathtub or shower.

Max. number of persons
3
Area
From 25 / 269 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Experience the indulgence of our luxury room with upscale bed linen, exclusive to Mercure, an iPhone/iPad docking station, Nespresso machine and many other little details designed to ensure the best environment for relaxation

  • Views:

    Garden View or Park view

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome gift
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Experience the indulgence of our luxury room with upscale bed linen, exclusive to Mercure, an iPhone/iPad docking station, Nespresso machine and many other little details designed to ensure the best environment for relaxation

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome gift
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Accessible Standard Room with 1 double bed and 1 single bed. Free WIFI, tray with kettle, and bathroom with tub or shower.

Max. number of persons
3
Area
From 25 / 269 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Accessible room with 3 single beds. Free WIFI, safe, tea and coffee-making facilities and a bathroom with bathtub or shower.

Max. number of persons
3
Area
From 25 / 269 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x3

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Hôtel Mercure Mont Saint-Michel

route du Mont Saint Michel, BP 8
50170 LE MONT SAINT-MICHEL
France

GPS:48.613775, -1.510341

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 100 rooms
  • 3 rooms for people with reduced mobility
  • 100 non-smoking rooms
  • One floor

Languages spoken at the hotel

  • English
  • Spanish
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Room service Additional charge
  • Express Additional charge
  • Children
  • Buffet Additional charge

Business

6 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Children''s TV Channels
  • On site
  • Outdoor parking
  • Public
  • 100 parking spaces
  • Parking pricing: 12.5 EUR 12.5 EUR Per day

LE PRE SALE

Experience our vision of refined and gourmet cuisine. Our chef reinterprets local specialties, showcasing the ingredients that inspire him. Discover our new seasonal menu.

Cooking style
French
Capacity
250
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Accommodate food

  • Children menu

Experience our vision of refined and gourmet cuisine. Our chef reinterprets local specialties, showcasing the ingredients that inspire him. Discover our new seasonal menu.

The beautiful wooden counter of the bar Le Normandy invites you to meet in the warm privacy of its lounge. In good weather, enjoy the terrace in the sunshine, a few minutes by car from Mont Saint-Michel.

Start the day with a delicious buffet breakfast served in our restaurant from 6.30am. Or you can order the continental breakfast in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,800 reviews

Customer review rating 4.0/5

Mary R. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Nara T. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Karanvir P. Couples - Confirmed reviews ALL

Hello, Thank you very much for your kind review. We are delighted that you appreciated the convenient location and comfort of Mercure Mont Saint-Michel, making it easy to discover Mont Saint-Michel and its Abbey. We hope to have the pleasure of welcoming you again on a future visit. Aurore

Customer review rating 1.0/5

Haruyuki T. Couples - Confirmed reviews ALL

Hello, Thank you for taking the time to share your experience at Mercure Mont Saint-Michel. We are sorry that the booking process caused confusion before your arrival. As the reservations were made through an external booking platform, the technical issue encountered during the booking process was unfortunately outside the hotel’s control. In case of an error message or any doubt about whether a reservation has been confirmed, we strongly recommend contacting the hotel directly by phone or email before making another booking. Our reception team can check the reservation and confirm its status for you. When our team discovered that two reservations had been confirmed under your name, we nevertheless cancelled one of them without applying any cancellation fee. Regarding the room allocated to you, we followed the reservation that remained active. We are pleased that you appreciated the cleanliness of the room, the minibar and the welcome gift. We would also like to mention that you benefited from an upgraded room during your stay. We are sorry to read that the Wi-Fi connection was not satisfactory in your room. In this type of situation, we encourage our guests to contact reception during their stay so that our team can check the issue and assist whenever possible. We are nevertheless pleased that you found our receptionist kind and polite, and that our team was able to store your luggage and offer you an earlier check-in. Finally, regarding the disposable cups, we understand your environmental concern. We are currently in the process of transitioning towards reusable cups. Thank you again for your feedback. Best regards, Aurore

Customer review rating 5.0/5

Rosanee V. Couples - Confirmed reviews ALL

Hello, Thank you very much for your wonderful review and excellent rating. We are delighted that you enjoyed the convenient location of Mercure Mont Saint-Michel for your first visit to Mont Saint-Michel, with easy access to the shuttle as well as the possibility of exploring the area on foot. It is also a pleasure to know that you appreciated the quiet comfort of your room, the Nuxe amenities and a good night’s sleep. We are especially pleased that you enjoyed our breakfast, with its selection of fresh and local products, as well as the smooth and friendly service provided by our team. Thank you also for highlighting the good value for money. We hope to have the pleasure of welcoming you again for another stay at Mont Saint-Michel. Best regards, Aurore

Customer review rating 3.0/5

Nara T. Couples - Confirmed reviews ALL

No elevator, broken hair dryer, found a 2-inch spider in the room. I called reception, room service, operation, no one answer there phone. The room was clean though. There was no email for the access code as promised. I had to park at the gate and walked to the reception. After I checked in and went out, I couldn't get pass the gate back again and I had to walk again. The reception at late night couldn't help me at all, just told me to walk back to the gate and call the information button.

Customer review rating 4.5/5

Karanvir P. Couples - Confirmed reviews ALL

great place to see the monastery

Hello, Thank you very much for your kind review. We are delighted that you appreciated the convenient location and comfort of Mercure Mont Saint-Michel, making it easy to discover Mont Saint-Michel and its Abbey. We hope to have the pleasure of welcoming you again on a future visit. Aurore

Customer review rating 1.0/5

Haruyuki T. Couples - Confirmed reviews ALL

Because of a system failure, I ended up paying more. There was no Wi-Fi in the room.

Hello, Thank you for taking the time to share your experience at Mercure Mont Saint-Michel. We are sorry that the booking process caused confusion before your arrival. As the reservations were made through an external booking platform, the technical issue encountered during the booking process was unfortunately outside the hotel’s control. In case of an error message or any doubt about whether a reservation has been confirmed, we strongly recommend contacting the hotel directly by phone or email before making another booking. Our reception team can check the reservation and confirm its status for you. When our team discovered that two reservations had been confirmed under your name, we nevertheless cancelled one of them without applying any cancellation fee. Regarding the room allocated to you, we followed the reservation that remained active. We are pleased that you appreciated the cleanliness of the room, the minibar and the welcome gift. We would also like to mention that you benefited from an upgraded room during your stay. We are sorry to read that the Wi-Fi connection was not satisfactory in your room. In this type of situation, we encourage our guests to contact reception during their stay so that our team can check the issue and assist whenever possible. We are nevertheless pleased that you found our receptionist kind and polite, and that our team was able to store your luggage and offer you an earlier check-in. Finally, regarding the disposable cups, we understand your environmental concern. We are currently in the process of transitioning towards reusable cups. Thank you again for your feedback. Best regards, Aurore

Customer review rating 5.0/5

Rosanee V. Couples - Confirmed reviews ALL

First visit to Mont Saint-Michel. This hotel is located in the area that is easy to take a bus there or to stroll around. Guest room provides Nuxe amenities and quiet comfort. We slept well and woke up to the delicious breakfast served at the restaurant next door. Service is smooth and pleasant. Very good price as well.

Hello, Thank you very much for your wonderful review and excellent rating. We are delighted that you enjoyed the convenient location of Mercure Mont Saint-Michel for your first visit to Mont Saint-Michel, with easy access to the shuttle as well as the possibility of exploring the area on foot. It is also a pleasure to know that you appreciated the quiet comfort of your room, the Nuxe amenities and a good night’s sleep. We are especially pleased that you enjoyed our breakfast, with its selection of fresh and local products, as well as the smooth and friendly service provided by our team. Thank you also for highlighting the good value for money. We hope to have the pleasure of welcoming you again for another stay at Mont Saint-Michel. Best regards, Aurore

Customer review rating 1.5/5

Stuart H. Friends - Confirmed reviews ALL

They advertise having air conditioning, but they've got the systems locked to go no lower than 23 C/73 F. Such a rip off! We chose this hotel because it specifically has air conditioning and I like to sleep in a really cool room at 19 Celsius. Time to pick a different hotel that doesn't block guests choice of the temperature they want in their rooms. A staff member said the lock is due to the law, but that's not true. The law on temperature regulation exempts private residences, including hotels! What a bunch of BS. Ugh.

Thank you for sharing your experience following your stay at the Mercure Mont Saint-Michel. I am very sorry to read about your frustration regarding the air conditioning and the confusion surrounding our policy. To clarify the information provided by our team, French legislation actually restricts the use of air conditioning in commercial buildings, including hotels, unless the indoor temperature exceeds 26°C (79°F). Therefore, limiting our thermostats to 23°C (73.4°F) is a deliberate compromise we have made to ensure a comfortable environment for our guests while still strictly complying with national energy-saving guidelines and Accor’s environmental commitments. We understand that room temperature is deeply tied to personal comfort, and we sincerely regret that this eco-responsible measure prevented you from enjoying your preferred sleeping conditions. We appreciate your candid feedback and wish you the best in your future travels. Warm regards, Ewen

Customer review rating 5.0/5

Natalie M. Families - Confirmed reviews ALL

Amazing location, clean and friendly staff.

Thank you so much for your wonderful review! We are thrilled to read that you enjoyed our prime location, as well as the cleanliness of our hotel and the friendliness of our team. We hope to have the pleasure of welcoming you back to the Mercure Mont Saint-Michel in the future! Warm regards, Ewen

Customer review rating 4.5/5

Vils D. Families - Confirmed reviews ALL

Good accommodations and comfortable rooms. Amenities are limited, but the breakfast buffet was a good option to have before heading to Mont Saint-Michel. Parking is "free" at the hotel, but you have to pay to access the hotel parking lot past the regional toll barrier.

Thank you for sharing your feedback following your stay with us! We are pleased to hear that you enjoyed the comfort of your room and our breakfast buffet before your visit to Mont-Saint-Michel. Regarding the parking, we indeed offer complimentary parking at the hotel, though access to the protected hotel zone itself is managed by the local municipality and subject to a municipal access fee. We appreciate your review and look forward to welcoming you back to the Mercure Mont Saint-Michel on a future trip! Warm regards, Ewen

Customer review rating 4.5/5

Jacobo I. M. Families - Confirmed reviews ALL

We had a very pleasant stay. The hotel was very clean, the room was comfortable, and the location is perfect for visiting Mont-Saint-Michel. Everything was convenient and enjoyable. A highly recommended place to stay in the area

Thank you so much for your glowing review and high recommendation! We are delighted to hear that you had a very pleasant stay and enjoyed the cleanliness of our hotel, the comfort of your room, and our unbeatable location for exploring Mont-Saint-Michel. We hope to have the pleasure of welcoming you back to the Mercure Mont Saint-Michel again soon! Warm regards, Ewen

Customer review rating 4.5/5

Jeffrey H. Couples - Confirmed reviews ALL

We were greeted congenially by the front desk staff, who also assisted us with our luggage. The room was spacious and quiet. The hotel was very near the shuttle to and from MSM. The breakfast buffet was very nice.

Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that our team made you feel welcome and assisted you with your luggage upon arrival. It is great to know that you enjoyed the comfort and quietness of your spacious room, our delicious breakfast buffet, and our convenient location near the shuttle to Mont Saint-Michel. We hope to have the pleasure of hosting you again at the Mercure Mont Saint-Michel on your next visit! Warm regards, Ewen

Customer review rating 3.5/5

Saimeng L. Families - Confirmed reviews ALL

Ok for short stay. Breakfast can skip as the pastry store across the road is t and cheaper than the breakfast in hotel

Thank you for taking the time to share your review following your stay with us. We are glad to hear that our location was convenient for your visit to Mont-Saint-Michel. We appreciate your feedback regarding our breakfast. We strive to offer a rich and varied buffet with hot items, local products, and fresh options to start the day, though we understand that some guests may prefer a quick coffee and pastry nearby. We hope you had a pleasant trip overall and would be delighted to welcome you back on your next visit to the area. Warm regards, Ewen

Customer review rating 5.0/5

Charlene J. Couples - Confirmed reviews ALL

I would definitely recommend. Very clean and updated bathroom. A/c was much needed since we came in august

Thank you so much for this wonderful review and high recommendation! We are delighted to hear that you had such a great stay with us, especially during the warm month of August. It is fantastic to know that you appreciated the cleanliness, the quietness provided by the double-door room design, our powerful air conditioning, and our rich breakfast buffet. We are also glad our location and late check-out time made your visit to Mont-Saint-Michel even more pleasant. We look forward to welcoming you back to the Mercure Mont Saint-Michel on your next trip! Warm regards, Ewen

Customer review rating 5.0/5

Tatiana L. Families - Confirmed reviews ALL

This hotel exceeded all our expectations! ❤️ It had absolutely everything we could wish for a wonderful stay. Our room was beautiful, stylish, cozy and extremely comfortable. And the beds were simply amazing — incredibly comfortable, and we slept wonderfully! We were especially impressed by the thoughtful attention to guests. They even prepared a lovely gift for us — a beautiful tote bag with the Mont Saint-Michel logo. It was such a lovely surprise! 🎁 And the breakfast was absolutely fantastic! There was a wonderful variety of delicious, fresh and high-quality food every morning. The selection was excellent, and starting the day with such a breakfast was a real pleasure. 🥐☕️ We also really appreciated the thoughtful gesture of preparing complimentary drinks for us in the bar, all included in the price of our stay. This kind of attention to detail truly makes you feel welcomed and cared for. A huge thank you to the entire hotel team for the wonderful service, comfort and hospitality! We were absolutely delighted with our stay and would be very happy to come back again. ❤️ We highly recommend this hotel to anyone looking for a comfortable and memorable stay near Mont Saint-Michel. It’s not just a place to stay — it’s a place where you truly feel special!

Thank you so much for this incredible and heartwarming review! Reading your message truly made our day. We are absolutely thrilled to know that your stay exceeded all expectations, from the comfort of our bedding to the variety of our breakfast buffet. Providing thoughtful details like our welcome gifts and complimentary drinks at the bar is our way of making our guests feel truly special, so we are delighted that these gestures made a lasting impression on you. Your kind words mean the world to our entire team. It was a genuine pleasure hosting you, and we cannot wait to welcome you back to the Mercure Mont Saint-Michel on your next visit to Normandy! Warm regards, Ewen

Customer review rating 5.0/5

Paolo C. Couples - Confirmed reviews ALL

We had a nice welcoming, reception staff was friendly, attentive and clear. The room was nice, large, well clean.

Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay and received a warm, attentive welcome from our front desk team. It is also wonderful to know that you found your room spacious, clean, and comfortable. We hope to have the pleasure of welcoming you back to the Mercure Mont Saint-Michel on your next visit! Warm regards, Ewen

Customer review rating 4.5/5

David H. Families - Confirmed reviews ALL

Fabulous hotel in a prime position with great amenities and rooms.

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed our prime location, as well as the quality of our rooms and amenities. Providing a comfortable and memorable experience for our guests is always our top priority. We hope to have the pleasure of welcoming you back to the Mercure Mont Saint-Michel on your next visit! Warm regards, Ewen

Customer review rating 4.5/5

Corey J. Couples - Confirmed reviews ALL

We really enjoyed our stay - everything you could possibly ask for in terms of comfort, facilities, upkeep and hospitality. Once we got there. Sadly we didn't receive a code for the gate so needed to park the car and walk 500m to the hotel to obtain a code, as the hotel didn't answer the phone multiple times. Arriving at 10pm at night after a long day, as you can imagine this was far from ideal.

Thank you for taking the time to share your review and for your great rating. We are delighted that you fully enjoyed the comfort, facilities, and hospitality during your stay with us. However, we are very sorry for the frustration caused by your arrival experience. Our front desk is staffed around the clock and our team makes it a point to answer every call, so we are surprised and regret that you were unable to reach us at that moment. We completely understand how tiring it must have been to walk to the hotel after a long journey at 10 PM. Please rest assured that we are double-checking our phone lines and access communication systems to prevent any technical issues or delays for late arrivals in the future. We hope to have the pleasure of welcoming you back for a completely seamless experience on your next visit to Mont-Saint-Michel! Warm regards, Ewen

Customer review rating 4.5/5

Steve C. Couples - Confirmed reviews ALL

Good service Great location

Thank you so much for your great review! We are delighted to hear that you enjoyed our prime location, as well as the quality of our service and facilities. We hope to welcome you back to the Mercure Mont Saint-Michel on your next visit! Warm regards, Ewen

Customer review rating 5.0/5

Nour A. B. M. Couples - Confirmed reviews ALL

All was good.

Thank you so much for your lovely review! We are delighted to hear that you had such a great stay with us and that everything met your expectations. We look forward to welcoming you back to the Mercure Mont Saint-Michel on your next visit! Warm regards, Ewen

Customer review rating 4.5/5

Ching M. C. Couples - Confirmed reviews ALL

Excellent location, a few minutes walk to the shuttle bus station to Mont Saint Michel. The staff were super friendly. The room was clean and spacious, thanks for the efficient air conditioning, I’ve a nice sleep even in hot summer day. The overall experience was wonderful.

Thank you so much for this wonderful review and high rating! We are delighted to hear that you had such a pleasant stay, enjoying our spacious rooms, effective air conditioning, and convenient location near the shuttle station. Your kind words about our friendly team mean a lot to us. We look forward to welcoming you back to the Mercure Mont Saint-Michel on your next visit! Warm regards, Ewen

Customer review rating 4.5/5

Alex D. Families - Confirmed reviews ALL

Had a good experience here, friendly staff, clean hotel where you can recharge before or after visiting Mt Saint Michel. Would definitely stay again.

Dear Guest, Thank you so much for your wonderful review and recommendation! We are thrilled to hear that you had such a great experience with us, enjoyed our friendly staff, and found our hotel to be the perfect clean and peaceful place to recharge during your visit to Mont-Saint-Michel. Knowing that you would definitely stay with us again is the best reward for our team. We look forward to welcoming you back on your next trip to the area! Best regards, Ewen

Other web-users rate our hotel

  • 1,348 reviews 9.3/10 Location
  • 1,492 reviews 8.1/10 Room
  • 1,134 reviews 8.7/10 Service
  • 25 reviews 5.4/10 WiFi
  • 815 reviews 8.8/10 Breakfast
  • 584 reviews 8.2/10 Cleanliness
  • 398 reviews 3.7/10 Amenities
  • 11 reviews 8.9/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in le Mont Saint Michel Hotels