Great location within secured village and right at shuttle stop. Room average with limited space. No security on access to building We had to scramble to find dinner as their restaurant sold out so only diner nearby had dinner menu, with OK food and price..... Breakfast in AM with separate charge was great. €5 fee to access the village(and hotel) not included and no 6 digit code for gate provided ahead of checkin....so big delay getting thru gate. Access to MsM is very good and the island is amazing

After having been regular and in general delighted customers of ACCOR-Hotels for nearly five decades (starting with the SOFITEL in Brussels in 1974),surprisingly our stay in the MERCURE St Mont Michel was a rather depressing experience. Main factors for an in overall negative rating were: *an obviously disinterested and inattentive reception; *a for the „privilege-class“ comparably small and narrow room; *a for this hotel-class antiquated shower-arrangement; *an insufficient noise abatement infrastructure ( which allows you to trail activities of all your neighbours); *very dirty hotel floors (which were never cleaned over a time frame of nearly 24-hours). The hotel has no own restaurant but does obviously contract-arrange for breakfast etc with such an establishment in a neighbouring building. To our great relief this restaurant is blessed with all the quality features one misses so dearly in the MERCURE St. Mont Michel, such as friendly attentive personnel, cleanliness, smooth-running service, and excellent boarding.

We enjoyed our stay in a large, very comfortable room. Staff were very friendly and welcoming. Excellent location adjacent to the 'navette' onto the island. Highlight of our stay, without any doubt, was our excellent dinner in the restaurant, Fantastic!

The hotel is in the middle of the last commercial area before Mont San Michel. The shuttle bus stop is across the street. If you drive to the hotel you can park on their property for a fee. No free parking anywhere. The breakfast is next door at a restaurant. It is an excellent full hot breakfast. The room is a good size and nicely decorated. Only 2 restaurants nearby and I don't recommend either unless you want to pay exorbitant prices for fancy food. If you are driving, there is a great little restaurant 5 minutes down the road called La Gourmandise that has great basic french food, like crepes. We both had a delicious savory crepe for our main course, followed by an even more delicious sweet crepe. And all for an excellent price.

So close to the Mont and the staff was super helpful,

We had a problem getting PCR test results emailed for one person in our party of three. Laurent was wonderful to repeatedly call the test site and get results emailed to the hotel. He never gave up and we are so appreciative of his efforts!! Merci!

Location was excellent, the room was cozy and clean, the staff very friendly, and the restaurant was great.

Comfortable hotel, fabulous location, decent food, great pool, very pleasant all around.

Good hotel to start your visit of Mont Saint-Michel. The hotel was fine. The restaurant was OK but not very good. It is convenient and the choices in the vicinity are slim. Breakfast was great.

We only stayed one night but our stay was perfect, the hotel is located just opposite the bus stop to go to the Mont-Saint Michel, we had plenty of time for our visits. The room was nice and quiet and the bathroom was spacious enough. The breakfast was also correct. All in all i would eecommend to stay here

Very pleasant room, convenient parking, but access procedure was needlessly complex

Good standard room with tiny toilet located inside paid for parking area for MsM. The entry code is sent the day before arrival. Seem to be few other options to eat by hotel. Bus for MSM stops outside although bus is disabled friendly the MSM is not suitable if you are disabled, unsteady on your feet or have reduced eye sight. The island has a lot of uneven and unlit steps and steep cobbled path to abbey. The free bus stops 300 meters from mont entrance and after dark the bus stop is very hard to locate in dark, the bus stop back is 500 meters from entrance not where you get off bus. The climb to the abbey has no resting places. The few shops restaurants and hotel are pretty but tourist traps. The sound and light walking night tour is excellent but is dark inside and with winding steps and no help. The trip down is horribly. We paid to return rhe next morning but did not want to risk the climb again as I’m a little unsteady on my feet. Hotel restaurant is good but not cheap and you must book well in advance. Hotel is clean modern but no views and as a gold accor member offered no advantage or acknowledgement of your loyalty status on check in. Breakfast is ok hot food is not so good and pasties / croissants are v poor pre-packaged products. Good value but add car park cost only good for MSM visits. Overall decent value.

The hotel location was good and easy to access.

It's the perfect location. Just hop the free bus and explore Mont St. Michel. The hotel is super clean and comfortable. And the staff was friendly and welcoming. It was a lovely experience and we would stay here again.

Our second time back and it’s even better than the last time. Oriane at the front desk was very warm and welcoming and helped us in every possible way to enjoy our stay. Pre-Sale reataurant was busy abs full but we still had a wonderful meal and service. Everyone in the staff to the room service were very professional and friendly. Definitely one of the best Mercure properties in the portfolio. The highlight is the quality of thw bed- the best nights sleep ever!