Hôtel Mercure Mont Saint-Michel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,756 reviews

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Hôtel Mercure Mont Saint-Michel - Image 1
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route du Mont Saint Michel, BP 8, 50170 LE MONT SAINT-MICHEL, France

Description

Hotel extras

  • An exceptional setting 5 minutes from Mont Saint-Michel

  • Free Mont-Saint-Michel shuttles in front of the hotel

  • Semi-gastronomic restaurant

  • 6 modern meeting rooms

  • Electric vehicle charging stations

Our accommodation(s)

Hotel location

Hôtel Mercure Mont Saint-Michel

route du Mont Saint Michel, BP 8
50170 LE MONT SAINT-MICHEL
France

GPS:48.613775, -1.510341

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PRE SALE

Experience our vision of refined and gourmet cuisine at Le Pré Salé. Our chef thoughtfully reinterprets local specialties, showcasing the ingredients that inspire him. Discover our new winter menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,756 reviews

TripAdvisor Rating  3.9/5  2,026 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Cedric J. Families - Confirmed reviews ALL

everything was ok

Dear Guest, Thank you so much for your excellent rating! We are delighted to read that everything was okay during your stay with us. Your satisfaction is our best reward, and we hope to have the pleasure of welcoming you back to the Hôtel Mercure Mont Saint-Michel very soon. Warm regards, Aurore

Customer review rating 3.5/5

Kyoko M. Couples - Confirmed reviews ALL

The service at the hotel restaurant was poor. We were the first to arrive, had a drink at the bar next door, then went to the restaurant and ordered a meal, but while everyone around us who arrived later had already had their meal, we were not served any food and were only offered drinks. It took an hour after we entered the restaurant for our food to finally arrive. Even though this is a Mercure.

Dear Guest, Thank you for your detailed feedback. We are pleased that you enjoyed your room and our central reservation service, but I was deeply concerned and saddened to read about your experience at our restaurant. First, please accept my sincerest apologies for the long wait you endured. That evening, our restaurant was exceptionally busy and fully booked, which unfortunately led to a lack of organization and a level of service that was not up to our usual standards. Regarding your feeling about the welcome you received: please be assured that we hold all our guests in the highest regard, regardless of their origin. We are a multicultural team and we take great pride in welcoming travelers from all over the world, especially from Japan. What you perceived as a lack of respect was likely the result of our staff being overwhelmed and fatigued by the high volume of service that night. However, I have personally met with the team to remind them that even under pressure, every guest must feel welcomed and respected. Your pride in your heritage is something we respect, and we are truly sorry that your experience in our region left you with such a negative impression. We hope you will give us another opportunity to show you the true sense of hospitality that we stand for. Sincerely, Aurore

Customer review rating 4.5/5

Erwin S. Families - Confirmed reviews ALL

Ask the hotel for the entry key to get through the specific gate leading straight to the horel. Not the gates on the other parking lots.

Warm and resting with excellent location

TripAdvisor rating 4.0/5

rajakumarv2019 TripAdvisor review

Our second time at The Mercure Mt St Michel. The positive point is that it is warm!!!! lol, given the cold outside, it was wonderful to enter a warm building and a warm bedroom (some hotel bedrooms are so cold when we reach) . Service af reception was good, helpful, nothing fancy… not helping with suitcases.. but that is ok lah. If the structure of the hotel allows it, we would really recommend to have an elevator, for those of us travelling from far with huge suitcases… please think of it. Last…. The outside toilet is not cleaned often enough to my opinion… as the corridor, which was full of soil and leaves…. The bedroom was very warm, spacious, nice, except the mini winnie tiny toilet. Like…. Why building this separate toilet like that, where we can’t move?… that was weird. But all the rest was great, no stress. Breakfast buffet was nice and the location is also very nice, very light.

Customer review rating 5.0/5

Biljana R. G. Solo - Confirmed reviews ALL

I'm happy that I booked this hotel because it offered all comfort. The shuttle bus to Mont Saint Michel was in front of the hotel, so it was better than to stay in any hotel in Mont Saint Michel.

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Other web-users rate our hotel

  • 1,393 reviews 9.2/10 Location
  • 1,527 reviews 7.9/10 Room
  • 1,179 reviews 8.4/10 Service
  • 22 reviews 5.2/10 WiFi
  • 857 reviews 9/10 Breakfast
  • 584 reviews 8.3/10 Cleanliness
  • 409 reviews 6.9/10 Value
  • 408 reviews 4/10 Amenities

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