Hôtel Mercure Mont Saint-Michel 4 stars

Perfect location just a short walk from the Mont or via the free shuttle stop right outside. Very pleasant stay.

comfortable and clean Very good restaurant with enough distanciation

The location is amazing. It is right across the street from the shuttle and a fairly easy walk to Mont St Michel. The front desk staff was very friendly and helpful. The only disappointment we had was no lotion in our toiletries. The hotel was very clean and our room was the perfect size for us. Breakfast was decent and the staff exceptionally friendly.

The staff was always helpful. The location was excellent and the breakfast was great. I would only add a selling machine with some snacks, as in the current context, the bar closes at 9pm as all the other restaurants near the hotel, so a snack machine could be helpful out of this time of the day. I missed my welcome drink as accor member by the way... ;)

All excellent!

There was absolutely nothing to complain about. The location is perfect, staff is friendly, rooms are nice and clean.

Kind personnel at reception and restaurant, fair room, clean, calm. Few options for breakfast but all basics are there. Good location to visit Mont Saint Michel.

We stayed for one night and it was perfect for what we wanted. A bit tricky to manage the parking singularity of the area, but once understood it was pretty straightforward. Only suggestion would be for the staff to be a bit more welcoming, and to make an effort to speak English when they see the guest is struggling to communicate in French, even if trying.

The measures taken to prevent the spread of the Corona virus are clear and well thought through. We had a pleasant stay close by the beautiful Mont Saint Michel.

Everything was easy from reservation, check-in, during our stay and check-out. Staff was very helpful and welcoming: especially your wonderful team at the front desk and in the restaurant at breakfast.

Great location. Friendly, polite, accomadating staff. Clean room. Decent breakfast.

The hotel do not care about the clients at all! I`ve booked the room for two night(14-15 March 2020) with non-refundable tarif, but due to coronovirus COVID 19 strong restricrions measures were applied in France since begining of the March, but the hotel didn`t even respond for several my letters and even after the letter of the CEO of Accor Mr Delgado with information that all the non-refundable booking can be modified for a future trip until December 31, 2020 without penalty the hotel didn`t answer to me and didn`t change my booking. I will write my review about Hôtel Mercure Mont-Saint-Michel on tripadviser.com and all others websites with reviews in order all the people know that the management of the hotel care only about earning money and are not able to provide a distinctive customer care and even follow the decision of the CEO of the ACCOR.

In previous, we are planned to stay 3 night in mercure mont Saint Michel， however we stay 2 nights in final. I think hotel should reply email inquiry as it's strange to most of the travelers, and they rely on hotel information .

Everything was good

Everything about the Mercure Mont Saint Michel was first class! From the ease of booking to the welcome by the staff and their overall assistance and expect knowledge, our stay was a delight!