Hôtel Mercure Mont Saint-Michel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,619 reviews

Hôtel Mercure Mont Saint-Michel
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+ 16 Services

Hotel extras

  • An exceptional setting 5 minutes from Mont Saint-Michel

  • Free Mont-Saint-Michel shuttles in front of the hotel

  • Semi-gastronomic restaurant

  • 7 modern meeting rooms

  • Bright rooms with room service

Hotel location

Hôtel Mercure Mont Saint-Michel

route du Mont Saint Michel
BP 8
50170 le mont saint-michel
france

Fax: (+33)2/33603928

Check-in from 15h00

Check out up to 12h00

  • By plane

    DINARD PLEURTUIT SAINT MALO At 60km / 37 miles

  • By plane

    NANTES ATLANTIQUE At 120km / 75 miles

  • By plane

    RENNES ST JACQUES At 75km / 46.61 miles

  • By boat

    OUISTREHAM At 120km / 75 miles

  • By boat

    ST MALO At 55km / 34.38 miles

  • By helicopter

    DINARD At 60km / 37.5 miles

  • By helicopter

    RENNES ST JACQUES At 60km / 37.5 miles

  • By train

    PONTORSON MONT ST MICHEL At 7km / 4 miles

  • By train

    RENNES At 70km / 43.5 miles

GPS:48.613775, -1.510341

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE PRE SALE Non contractual photo

Our restaurant Le Pré Salé serves a regional menu, from land to sea. Salted meadow lamb, fish, seafood... In the dining room or terrace, taste the best local produce in delicious regional specialties.

Our accommodation(s)

Take a well-deserved rest after a visit to Mont-Saint-Michel. Relax in your comfortable Mercure bedding and enjoy the mini-bar and room service, contemplating the views from the large bay windows.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 160

  • Maximum capacity: 160 people

Find out more

Our guest reviews for
Hôtel Mercure Mont Saint-Michel

100% genuine reviews from our guests

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ALL Rating 4.4/5

3,619 reviews

TripAdvisor Rating 4.0/5

1,821 reviews

Good stay, well located, but sub par check in and check out experience.

Customer review rating 1.5/5

Tee V. Couples - 13/11/2021 Confirmed reviews ALL

Receptionists did not greet nor smile when we checked in and checked out. They were busy talking to each other than servicing their guests. We received better service from iBis or even iBis budget hotel. The hotel does not have an elevator so make sure to request for a room on ground floor if you travel with heavy luggages.

Dear TITIYAPONG V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mont-Saint-Michel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well location

Customer review rating 5.0/5

Anonymous Couples - 27/10/2021 Confirmed reviews ALL

Excellent stay

Nice clean hotel with great restaurant

Customer review rating 4.0/5

Jos Families - 26/10/2021 Confirmed reviews ALL

Stay was very good. Restaurant was great. It's a pitty that I still did not get the bill by email.

Excellent location but disappointing room

Customer review rating 3.5/5

Alice L. Couples - 19/10/2021 Confirmed reviews ALL

Perfect location for visiting Mont Saint Michel! Could not be better. Easy free outdoor parking. Good breakfast, very nice restaurant. However, room was not up to what we expect from a 4-star property. Biggest problem: our room was on the 2nd floor of a building with no elevator - we had a lot of trouble getting our valises up the stairs. The room itself was quite small. No safe; locked mini fridge so we could not use it; no safety bars for getting in and out of tub/shower; thermostat not working.

Great location but not a true 4-star hotel

TripAdvisor rating 3.0/5

Alice L 19/10/2021 TripAdvisor review

Perfect location for visiting the Mont Saint Michel: the free shuttle bus to the mount was across the street; the drop-off point on return trip was directly in front of hotel. Easy free outdoor parking. However, we encountered the following problems: - the room we were assigned was in a building with no elevator. The room was on the second floor and it was very hard for us to get the luggage up the stairs. The room itself was very small for a supposedly 4-star hotel. There was a mini fridge in the closet but it was locked and we could not use it. There was no safe. The thermostat was not working. No safety bars for getting into and out of the tub. Very narrow tub - better not to try to take a bath! Shower part was ok.

Dear Guest, Thank you for taking the time to give us your feedback. We are glad that you enjoyed our location and parking. We are truly sorry that you had a hard time with the stairs and we apologise about this. Next time please tell us at the reception ; we can either help you with your luggages or assing you a ground floor room. We took note for the safety bars and will keep this in mind for futur renovations. We hope to see you again soon. Kind Regards,

Average stay

Customer review rating 3.5/5

Anonymous Couples - 18/10/2021 Confirmed reviews ALL

Great location within secured village and right at shuttle stop. Room average with limited space. No security on access to building We had to scramble to find dinner as their restaurant sold out so only diner nearby had dinner menu, with OK food and price..... Breakfast in AM with separate charge was great. €5 fee to access the village(and hotel) not included and no 6 digit code for gate provided ahead of checkin....so big delay getting thru gate. Access to MsM is very good and the island is amazing

Dear Guest, Thank you for your stay in our hotel. We appreciate your feedback. We took note of your remarks and it will help better ourselves to always give the best experience to our guest. We hope to welcome you again soon. Best regards, Mercure Hotel / Mont Saint-Michel

Disappointment

Customer review rating 2.0/5

Karl-edward V. K. Couples - 09/10/2021 Confirmed reviews ALL

After having been regular and in general delighted customers of ACCOR-Hotels for nearly five decades (starting with the SOFITEL in Brussels in 1974),surprisingly our stay in the MERCURE St Mont Michel was a rather depressing experience. Main factors for an in overall negative rating were: *an obviously disinterested and inattentive reception; *a for the „privilege-class“ comparably small and narrow room; *a for this hotel-class antiquated shower-arrangement; *an insufficient noise abatement infrastructure ( which allows you to trail activities of all your neighbours); *very dirty hotel floors (which were never cleaned over a time frame of nearly 24-hours). The hotel has no own restaurant but does obviously contract-arrange for breakfast etc with such an establishment in a neighbouring building. To our great relief this restaurant is blessed with all the quality features one misses so dearly in the MERCURE St. Mont Michel, such as friendly attentive personnel, cleanliness, smooth-running service, and excellent boarding.

Great location and very comfortable

Customer review rating 4.0/5

Ken Couples - 07/10/2021 Confirmed reviews ALL

We enjoyed our stay in a large, very comfortable room. Staff were very friendly and welcoming. Excellent location adjacent to the 'navette' onto the island. Highlight of our stay, without any doubt, was our excellent dinner in the restaurant, Fantastic!

Very well located

Customer review rating 4.5/5

D B. C. Couples - 07/10/2021 Confirmed reviews ALL

The hotel is in the middle of the last commercial area before Mont San Michel. The shuttle bus stop is across the street. If you drive to the hotel you can park on their property for a fee. No free parking anywhere. The breakfast is next door at a restaurant. It is an excellent full hot breakfast. The room is a good size and nicely decorated. Only 2 restaurants nearby and I don't recommend either unless you want to pay exorbitant prices for fancy food. If you are driving, there is a great little restaurant 5 minutes down the road called La Gourmandise that has great basic french food, like crepes. We both had a delicious savory crepe for our main course, followed by an even more delicious sweet crepe. And all for an excellent price.

Great Location and Super Clean Hotel

Customer review rating 4.5/5

Taylor Solo - 06/10/2021 Confirmed reviews ALL

So close to the Mont and the staff was super helpful,

Good stay

Customer review rating 5.0/5

Lisa Y. Families - 29/09/2021 Confirmed reviews ALL

We had a problem getting PCR test results emailed for one person in our party of three. Laurent was wonderful to repeatedly call the test site and get results emailed to the hotel. He never gave up and we are so appreciative of his efforts!! Merci!

Great stay for Mont Saint Michel

Customer review rating 4.5/5

Anonymous Families - 21/09/2021 Confirmed reviews ALL

Location was excellent, the room was cozy and clean, the staff very friendly, and the restaurant was great.

Enjoyed it

Customer review rating 4.5/5

Anonymous Couples - 16/09/2021 Confirmed reviews ALL

Comfortable hotel, fabulous location, decent food, great pool, very pleasant all around.

Dear Sir B., Thank you very much for your kind feedback. We are very glad you enjoyed your stay in our hotel although we don't have a pool so there might be a confusion. We hope to welcome you again soon. Best regards, Mercure Hotel / Mont Saint-Michel

Well located

Customer review rating 3.5/5

Rich Friends - 12/09/2021 Confirmed reviews ALL

Good hotel to start your visit of Mont Saint-Michel. The hotel was fine. The restaurant was OK but not very good. It is convenient and the choices in the vicinity are slim. Breakfast was great.

Good location, quiet room, good restaurant

Customer review rating 4.0/5

Mj Couples - 10/09/2021 Confirmed reviews ALL

We only stayed one night but our stay was perfect, the hotel is located just opposite the bus stop to go to the Mont-Saint Michel, we had plenty of time for our visits. The room was nice and quiet and the bathroom was spacious enough. The breakfast was also correct. All in all i would eecommend to stay here

Well located, clean, good breakfast

Customer review rating 5.0/5

Charles H. Couples - 03/09/2021 Confirmed reviews ALL

Very pleasant room, convenient parking, but access procedure was needlessly complex

Dear Sir H., Thank you for your positive feedback, we are glad you enjoyed your stay with us. We will keep working on improving the access procedure in order to make it easier for our guests. It was a pleasure to welcome you and we hope to see you again soon. Kind regards, Mercure Hotel / Mont Saint-Michel

Good for visit to Mont Saint Michel

Customer review rating 3.5/5

Martin B. M. Couples - 26/08/2021 Confirmed reviews ALL

Good standard room with tiny toilet located inside paid for parking area for MsM. The entry code is sent the day before arrival. Seem to be few other options to eat by hotel. Bus for MSM stops outside although bus is disabled friendly the MSM is not suitable if you are disabled, unsteady on your feet or have reduced eye sight. The island has a lot of uneven and unlit steps and steep cobbled path to abbey. The free bus stops 300 meters from mont entrance and after dark the bus stop is very hard to locate in dark, the bus stop back is 500 meters from entrance not where you get off bus. The climb to the abbey has no resting places. The few shops restaurants and hotel are pretty but tourist traps. The sound and light walking night tour is excellent but is dark inside and with winding steps and no help. The trip down is horribly. We paid to return rhe next morning but did not want to risk the climb again as I’m a little unsteady on my feet. Hotel restaurant is good but not cheap and you must book well in advance. Hotel is clean modern but no views and as a gold accor member offered no advantage or acknowledgement of your loyalty status on check in. Breakfast is ok hot food is not so good and pasties / croissants are v poor pre-packaged products. Good value but add car park cost only good for MSM visits. Overall decent value.

Dear Sir B., Thank you very much for you detailed feedback of your overall experience if Mont Saint-Michel ; we are sure it will help futur visitors. Regarding the hotel part we took good note of your remarks and we will keep working hard in order to always satisfy our guest in the best way possible. It was a pleasure to welcome you and we hope to see you again soon. Best Regards, Mercure Hotel / Mont Saint-Michel

Good location

Customer review rating 3.5/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

The hotel location was good and easy to access.

Comfortable hotel with friendly staff

TripAdvisor rating 4.0/5

victoriaeb2018 20/08/2021 TripAdvisor review

It's the perfect location. Just hop the free bus and explore Mont St. Michel. The hotel is super clean and comfortable. And the staff was friendly and welcoming. It was a lovely experience and we would stay here again.

Fantastic stay

TripAdvisor rating 5.0/5

Epicurious2000 Business - 17/07/2021 TripAdvisor review

Our second time back and it’s even better than the last time. Oriane at the front desk was very warm and welcoming and helped us in every possible way to enjoy our stay. Pre-Sale reataurant was busy abs full but we still had a wonderful meal and service. Everyone in the staff to the room service were very professional and friendly. Definitely one of the best Mercure properties in the portfolio. The highlight is the quality of thw bed- the best nights sleep ever!

Dear Guest, Thank you very much for your great feedback. We are glad you enjoyed your stay here and it was a pleasure for us to welcome you again. We will share your comment to the Pré Salé restaurant and to our staff at the hotel. We hope to welcome you again soon. Best Regards.

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