Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,516 reviews

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Mercure Amsterdam City Hotel - Image 1
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Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with sauna, Turkish steambath (Closed until further notice) and gym (Open)

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,516 reviews

Customer review rating 5.0/5

David S. Couples - Confirmed reviews ALL

Amazing, everyone was so helpful and the English language was t an issue.

Dear David, Thank you for positively reviewing your visit. We are delighted that your first visit to Europe was made memorable at Mercure Amsterdam City. It’s wonderful to hear our team’s support and guidance with the train services contributed to your ease of exploring Amsterdam. Our multilingual staff strives to ensure all our guests feel welcomed and well-informed throughout their stay. It would be a pleasure to welcome you back in the future. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Ozonzeadi O. Families - Confirmed reviews ALL

My family and I enjoyed our three night stay, the room was great, staff were lovely and location very accessible

Dear O., We really appreciate this positive review of your recent visit. We are delighted you had such a pleasant stay at Mercure Amsterdam City. Our team takes pride in providing comfortable rooms and friendly service, and we are thrilled these aspects contributed to your family’s enjoyment. Regarding your feedback on our website, we continuously strive to enhance our guests’ digital experience and will consider your input as we make improvements. We also appreciate your kind mention of our reception colleague and are glad our central location allowed you to explore Amsterdam with ease. We hope to welcome you back in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.0/5

Marta G. Business - Confirmed reviews ALL

room was clean, it was close to the conference center and to the public transportation. Only room for improvement is more variety at breakfast

Dear Marta, We would like to thank you for taking the time to review your time at our hotel. We are delighted to know you found your room comfortable and enjoyed the convenient access to both the conference center and public transport. That said, we sincerely regret that some aspects of your stay did not meet your expectations, particularly regarding the breakfast variety. While we do offer a full buffet with both warm and cold options, we recognize the importance of diverse choices and will take your comments into consideration. Nonetheless, we hope the central location made exploring Amsterdam’s vibrant business districts and cultural landmarks effortless during your trip. We look forward to seeing you again in the future. Kindest regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 0.5/5

Calvin W. Solo - Confirmed reviews ALL

The hotel was miles from public transportation. I ended up leaving after the first day.

Dear Calvin, Thank you for taking the time to share details of your recent visit to our hotel. We sincerely apologize that your experience fell short in some areas. Our check-in process is designed to be straightforward, and we regret any inconvenience caused during your arrival. Regarding accessibility, both Overamstel and Spaklerweg metro stations are within a 7-8 minute walk from our hotel, providing direct connections to central Amsterdam. Our team is always available to assist with any concerns during your visit, and we encourage guests to reach out directly so we can address issues promptly. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Dina L. Families - Confirmed reviews ALL

Great service nice and clean well presented

Dear Dina L., Thank you for your positive feedback. We are delighted you had such a fantastic experience during your family stay. Your appreciation for our team’s efforts and the seamless service brightens our day. It’s wonderful to hear you found everything clean and well-presented. We take pride in maintaining a welcoming environment for all guests, especially those traveling with loved ones. A special thank you for recognizing our colleague with blonde hair during the morning shift on April 22nd, she and the entire team will be thrilled to know they contributed to your satisfaction. The entire team looks forward to welcoming you back in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,461 reviews 7.5/10 Location
  • 2,038 reviews 7.5/10 Room
  • 1,825 reviews 8.6/10 Service
  • 38 reviews 7.1/10 WiFi
  • 933 reviews 6.8/10 Cleanliness
  • 897 reviews 8.3/10 Breakfast
  • 444 reviews 9.3/10 Vibe

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