Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,669 reviews

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Mercure Amsterdam City Hotel - Image 1
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Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with infrared sauna, steambath and gym

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Room 1

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,669 reviews

Customer review rating 4.0/5

Michal S. Friends - Confirmed reviews ALL

Dear Michal, We really appreciate your feedback. We are delighted to hear that you appreciated our attentive staff and enjoyed the offerings at our restaurant. Our team takes great pride in delivering warm hospitality, and it’s always rewarding to know their efforts enhanced your experience. We are sincerely sorry that some aspects of your stay did not meet your expectations. While our room sizes are designed to meet various needs, we regret any discomfort you may have felt. Additionally, our location is typically noted for its convenience, being just a 7-minute walk from metro stations that connect directly to the city center and key attractions. Please know we are always available to provide recommendations for room preferences during future visits. We are nonetheless grateful that your overall experience was positive and hope the highlights of your stay left you with fond memories of Amsterdam. We hope to welcome you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Emma G. Families - Confirmed reviews ALL

Dear Emma, Please accept our sincere thanks for this glowing review. It is wonderful to hear you had such a positive experience with us. We are delighted our modern facilities met your expectations and that our proximity to transportation hubs added convenience to your family trip. Your strong recommendation of both our brand and loyalty program means a great deal to our team. We look forward to welcoming you back for another excellent experience with us. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Kamil H. Friends - Confirmed reviews ALL

Dear Kamil, It was a pleasure to receive your kind feedback. We are thrilled to hear you had such a positive experience at Mercure Amsterdam City. Our team takes pride in providing efficient service and maintaining immaculate accommodations. It’s wonderful to know your interactions with our courteous staff contributed to a memorable stay. Your willingness to recommend us is the highest compliment we could receive. We look forward to welcoming you back in the future. All the best, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Ryan W. Couples - Confirmed reviews ALL

Dear Ryan, Thank you for choosing our hotel. We are delighted you had such a positive experience during your time with us. It’s wonderful to hear our team made you feel welcome throughout your stay. We’re particularly glad our dining options met your expectations and that you found your accommodations spacious. Our location near metro connections remains one of our strongest assets for guests exploring Amsterdam. We would love to welcome you back on many more occasions. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 0.5/5

Kishore K. K. Friends - Confirmed reviews ALL

Dear Kishore K., Thank you for sharing your point of view. We regret that certain aspects of your stay didn’t meet your expectations but that your accommodations and our team’s attentive service contributed positively to your visit. That said, while our location is a 7-8 minute walk from Spaklerweg and Overamstel metro stations which provides access to central Amsterdam within 15 minutes, our team is available to assist with arranging a taxi service for seamless travels. Nonetheless, we’re glad your check-in and check-out process added ease to your trip. It would be a pleasure to welcome you back again. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,422 reviews 7.5/10 Location
  • 1,982 reviews 7.6/10 Room
  • 1,819 reviews 8.8/10 Service
  • 35 reviews 5.8/10 WiFi
  • 921 reviews 7.2/10 Cleanliness
  • 840 reviews 8.4/10 Breakfast
  • 428 reviews 9.3/10 Vibe
  • 69 reviews 3.6/10 Wellness Area

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