Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 7,738 reviews

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Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled City Skyline views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

Book this hotel
Room 1

Contemporary 28sqm room with two double beds and premium bedding. Features work desk, high-speed Wi-Fi, 48-inch smart TV with media hub. Ideal for families, friends, or colleagues seeking a calm, spacious retreat with modern amenities and connectivity.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Double bed(s)

Relax in a 30sqm queen room with city skyline views. Features premium bedding, high-speed Wi-Fi, 48-inch smart TV with Chromecast, work desk, and climate control. Perfect for business travelers and tourists exploring Sydney CBD and nearby attractions.

  • Views:

    City View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spacious 30sqm room with two double beds and city skyline views. Features high-speed Wi-Fi, 48-inch smart TV with Chromecast, and modern amenities. Ideal for families, friends, & groups exploring Sydney CBD attractions and attending business conferences.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spacious 32sqm Executive Queen room with premium bedding, high-speed Wi-Fi, 48-inch smart TV, media hub, work desk, and dining area. Ideal for business and leisure travelers exploring Sydney CBD. Modern amenities designed for productivity and comfort.

  • Views:

    City View

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spacious 32sqm Executive Double Beds with premium bedding, high-speed Wi-Fi, 48-inch smart TV, media hub, work desk, and dining area. Ideal for business and leisure travelers seeking modern amenities, productivity, comfort, and seamless connectivity.

  • Views:

    City View

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive Suite, 1 Queen Bed, City Skyline

Spacious 44sqm executive suite with queen bed and Darling Harbour facing views. Features premium bedding, sofa, work & dining area, high-speed Wi-Fi, and 48-inch smart TV. Ideal for business travelers, extended stays, or couples exploring Sydney CBD.

  • Views:

    City View

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive 1 Bedroom Loft Suite, 1 King Bed, Darling Harbour Facing

Spacious 64sqm loft suite with king bed & city views. Features sofa, daybed, dining area, work desk, high-speed Wi-Fi, and 48-inch smart TV with Chromecast. Ideal for extended stays, business travelers, or couples exploring Sydney CBD harbour attractions.

  • Views:

    City View

Max. number of persons
3
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive 2 Bedroom Loft Suite, 2 King Beds, Darling Harbour Facing

Spacious 78sqm two-bedroom loft suite with two king beds & city skyline views. Features sofa, daybed, dining area, work desk, high-speed Wi-Fi, and dual 48-inch smart TVs with Chromecast. Perfect for families, groups, or business travellers in Sydney CBD.

  • Views:

    Harbour view

Max. number of persons
4
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 525 rooms
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • 525 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Indonesian
  • Japanese
  • Korean
  • Thai
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Children Additional charge

Business

13 Meeting rooms

Family

Services for children

  • Video game area
  • Play area

Well-being

Pool

  • Outside
  • On site

Fitness Centre

  • On site

Sports and leisure

Tennis

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 150 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft
  • Parking pricing: 40.80 € 65 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • TESLA recharging units

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

THE TERNARY RESTAURANT

Experience three unique dining concepts at The Ternary in one vibrant space – Asian Kitchen, Grill Kitchen, and Wine Bar – blending bold flavours, live cooking, and relaxed social dining in Darling Harbour.

Cooking style
International
Chef name
Anthony Flowers
Capacity
230
Accessibility
Accessible service
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Experience three unique dining concepts at The Ternary in one vibrant space – Asian Kitchen, Grill Kitchen, and Wine Bar – blending bold flavours, live cooking, and relaxed social dining in Darling Harbour.

Escape the buzz of the open kitchens at The Ternary Bar—a relaxed space perfect for unwinding with handcrafted cocktails, a curated wine list, and great conversation, all set against a stylish and inviting Sydney backdrop.

Start your day at The Ternary with a vibrant breakfast featuring fresh local produce, expertly brewed barista coffee, and stunning Sydney city skyline views—all served in a relaxed, welcoming atmosphere in Darling Harbour.

Enjoy a refreshing escape at our outdoor swimming pool—perfect for relaxing after a busy day. Swim, sunbathe, or simply unwind in a peaceful setting. Ideal for families, couples, and solo travellers looking to recharge during their Sydney stay.

Stay on track with your fitness goals at our on-site gym, featuring cardio machines, free weights, and strength equipment. Open daily for 24 hours. Towels and filtered water are available for your convenience.

Host your wedding reception at Novotel Sydney on Darling Harbour with stunning city skyline views, elegant banquet rooms, and modern decor. A top Sydney waterfront venue perfect for stylish, unforgettable wedding receptions in a premium location.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,738 reviews

Customer review rating 4.5/5

Revanthi G. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Melinda W. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Nikhil T. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Jason L. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Nikolina T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Melinda W. Business - Confirmed reviews ALL

Check in staff were lovely and room well appointed

Customer review rating 5.0/5

Nikhil T. Families - Confirmed reviews ALL

I had the best staycation with my family ( wife + 5 yo daughter) at your hotel. The staff was super friendly and offered kids play pack and a bottle of wine at the time of check-in. Every small question that i had was answered without any sign of rush.

Customer review rating 5.0/5

Jason L. Business - Confirmed reviews ALL

Fantastic - quiet comfortable with excellent service

Customer review rating 4.5/5

Nikolina T. Couples - Confirmed reviews ALL

Comfortable bed with a very nice view. The rooms need to have complimentary water bottles however.

Customer review rating 4.5/5

Marty S. Families - Confirmed reviews ALL

It had been a number of years since our previous stay at the Novotel Darling Harbour. A few refurbishments, restaurant updates etc, was pleasantly surprised with the benefits of being a Lifestyles+ member.

Customer review rating 5.0/5

Bianca V. Business - Confirmed reviews ALL

Stayed for one night while attending an event and although my stay was short, it was seamless. Welcoming check-in and room ready early, a great location for exploring the area.

Customer review rating 4.5/5

Ivan B. Friends - Confirmed reviews ALL

All good, very confutable bedroom and overall satisfied.

Customer review rating 3.5/5

Craig C. Couples - Confirmed reviews ALL

Aberage

Customer review rating 1.5/5

Michelle W. Families - Confirmed reviews ALL

Paid extra for darling harbour view but our room looked directly at a construction site. Maybe change this room to a standard room.

Customer review rating 4.0/5

Jessica S. Families - Confirmed reviews ALL

I think the rooms are in need of refurbishment. I found the furniture to be a bit out dated. The bed was quite comfy. Loved the blackout curtains as I'm a sensitive sleeper. Overall it was comfortable and the staff were great. Breakfast had a nice range of western food. Check in and check out were super quick. Didn't use the pool, gym or tennis court so no comment on those but I did walk into the gym. It seemed small but was clean and well equipped.

Customer review rating 4.5/5

Manpreet G. Friends - Confirmed reviews ALL

Sydney Darling Harbour I had a wonderful stay at Novotel Darling Harbour. As an Accor Diamond member, I really appreciated the valet parking and the room upgrade to a suite category, which made the stay even more enjoyable. A special thank you to Andrew for his warm hospitality, attentive service and for looking after me so well throughout my stay. The breakfast was also very good, with a great selection to start the day. Overall, a fantastic experience with excellent staff recognition, comfortable accommodation and great service. I would happily stay here again and highly recommend this hotel.

Customer review rating 4.0/5

Nathan S. Families - Confirmed reviews ALL

The bathrooms need to be updated

Customer review rating 2.0/5

Michael L. Business - Confirmed reviews ALL

Stayed Thursday to Saturday. I attempted to have some lunch at the restaurant on Thursday but was told only a small seating area was available for lunch but it was totally full, not busy, full of people seemingly sitting there on laptops or phones having a drink. This despite the actual restaurant being empty. Was disappointing but what can you do. The hotel room (815) had a weird crooked cupboard foor and the EMPTY (not minibar?) fridge was pulled out slightly on the sliding door tracks not allowing the sliding door to shut properly. The toilet is jammed up against the wall (heaven knows how large people even fit) and there's some weird plastic hook stuck onto the wall which is very off putting. The shower taps are the most annoying thing in the whole room with the user needing at least a science degree or one of Alan Turing's enigma machines to be able to decipher how to set the water temperature to a comfortable level. What a total catastrophe and dont get me started on the ridiculous placement of the body wash/shampoo/conditioner combo that is locked into one of those holders screwed to the wall above the vanity basin. No way of accessing the soap without covering the vanity top in water. Ive stayed in many hotels around the country and have always favoured Accor group hotels but won't be revisiting or reccomending Novotel Darling Harbour.....having said all of this, the bed was comfy and my check-in experience was lovely (sorry, cant remember the bloke's name) after I waited for a rude guest that pushed in front of me to be served...but he really was a great host.

Customer review rating 4.5/5

Corthals A. Business - Confirmed reviews ALL

Enjoyable stay supported by friendly staff and smooth check in/ check out process.

Customer review rating 4.0/5

Joanne D. Families - Confirmed reviews ALL

We needed a night at short notice due to flight issues. The booked and stay was simple and the airport easy to get to the next morning.

Customer review rating 5.0/5

Tahnie S. Families - Confirmed reviews ALL

We had a fantastic experience with Novotel Darling Harbour! The location was excellent, the atmosphere was welcoming, and the overall experience was enjoyable from start to finish. The staff were friendly, helpful and accommodating, which made our stay even more enjoyable. Everything was well presented, and we really appreciated the service and comfort provided.

Customer review rating 3.5/5

Brianna B. Families - Confirmed reviews ALL

We had a great stay. Room was comfortable. The pool has been recently renovated and it’s a lovely space with the pool feeling clean and fresh. The ternary food was fantastic and convenient. Location was great, a quick walk downstairs to the tram line to get us everywhere! The only negative was the bathroom had a slight odour and was a bit dirtier than expected based on the room and hotel as a whole. Great experience overall!

Customer review rating 3.5/5

Nicole H. Families - Confirmed reviews ALL

When we arrived our room was not ready. We had flown from Perth. Our room was still not ready at 6.30pm. after asking for an update we were given another room. The room was not what we expected. The tv would not connect to our phones. The shower in the bath was not great for me. But the beds were very comfortable and our stay was enjoyable.

Customer review rating 3.0/5

James M. Business - Confirmed reviews ALL

Positives: good location, friendly service, nice breakfast. Negatives: you do bot need to charge extra for early check in - if the rooms available, thats a nice complimentary service to offer. The rooms are dated, lacking power outlets, bathrooms in urgent need of updating, dirty. In summary this was a 3 star hotel at 5 star prices - purely paying for location but lacking finer touches.

Other web-users rate our hotel

  • 3,124 reviews 9.2/10 Location
  • 4,562 reviews 6.4/10 Room
  • 4,260 reviews 8.4/10 Service
  • 50 reviews 5.1/10 WiFi
  • 1,551 reviews 6.1/10 Cleanliness
  • 1,352 reviews 7.9/10 Food
  • 1,312 reviews 8.1/10 Breakfast
  • 13 reviews 5/10 Beach

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