Novotel Den Haag City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,007 reviews

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Description

Hotel extras

  • Brasserie Gallery61 with terrace in the historic Passage

  • Our hotel has been awarded the Greenkey Sustainability Quality Mark at Gold level

  • Private parking based on availability Rooftop fitness with view over The Binnenhof, The Hague

  • Bring your bottle to enjoy chilled and sparkling refills at our hotel filtered water stations

  • 2 children up to and including 15 years can stay and have breakfast for free

Our accommodation(s)

Book this hotel
Room 1

Modern decor and comfort: double bed, a sofa bed, air conditioning, tea and coffee making facilities, safe, flat-screen TV and free WiFi. Up to 2 adults and 2 children.

Max. number of persons
4
Area
From 24 / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 24 / 258 sq ft
  • Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

All the benefits of our Superior Room with added products and services: bathrobe, slippers, Nespresso machine, luxury Fair Trade toiletries, Mini fridge fully filled, free internet, bottle of water. Max. 2 adults and 2 children.

Max. number of persons
4
Area
From 28 / 301 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

An unforgettable experience! The large, well-designed Junior Suite has one double bed and one sofa bed and features high-end facilities: free internet, air conditioning, minibar, Nespresso. Max. 2 adults and 2 children.

Max. number of persons
4
Area
From 32 / 344 sq ft

Bedding

Single sofa bed(s) x2

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7
2511 AA DEN HAAG
Netherlands

GPS:52.078383, 4.312146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 113 rooms
  • 2 rooms for people with reduced mobility
  • 50 family rooms
  • 4 connecting rooms
  • 113 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge
  • Umbrellas Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Board games available
  • Play area
  • Children''s TV Channels

Well-being

Fitness Center

  • On site

Sports and leisure

Bike rack facilities

  • On site

Bike rack facilities

  • Nearby

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 35 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.75 m / 5.74 ft
  • Parking pricing: 37.50 37.5 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Parking garage Museumkwartier

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 320 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 40.00 40 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Parking with security service

Accessibility

  • Elevators

GALLERY61

The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

Cooking style
International
Capacity
72
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

Novotel Den Haag City Center has a welcoming and stylish bar where you can enjoy a drink and a snack. In addition to a range of beers, wines and soft drinks, we're also happy to mix you one of our special cocktails.

Enjoy an extensive buffet breakfast with fresh products and hot dishes. A wide range of fresh fruit, cereals, dairy products and different types of bread mean that your day gets off to a healthy start.

WiFi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,007 reviews

Customer review rating 5.0/5

Sin L. W. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Carine B. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Larissa B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Edison R. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Guy R. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Carine B. Families - Confirmed reviews ALL

Nice stay but super disappointed because the rate that was mentioned, was not applied. We were promised to get a discount afterwards but we had no more feedback

Customer review rating 3.5/5

Larissa B. Couples - Confirmed reviews ALL

I had a lovely stay at the hotel and it is conveniently located.

Customer review rating 4.5/5

Edison R. Business - Confirmed reviews ALL

I’ve been staying at Novotel City Centre for more than ten years now, and it truly feels like my home away from home. It’s always nice to come back to a place that feels so familiar and welcoming.

Customer review rating 5.0/5

Guy R. Families - Confirmed reviews ALL

A comfortable, well-located hotel in the heart of the city. Friendly and helpful hotel staff. Next door to the iconic Passage shopping mall, with super-shopping. We had a wonderful time and look forward to returning to The Hague.

Customer review rating 3.5/5

M I. S. Families - Confirmed reviews ALL

Service is somewhat deteriorating, for all amenities, water etc we have to go to reception, not convenient for elderly. TV screen in our room is blacked on lower left corner

Thank you for sharing your experience with us. We are grateful that you continue to choose Novotel Den Haag City Centre, and we truly value your loyalty as a returning guest. However, we are sorry that your experience with amenities was not as smooth as you expected. Your comments are important to us, and we will share them with our teams to further improve our service. We hope to welcome you again in the future. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.0/5

Linda C. Couples - Confirmed reviews ALL

We enjoyed a comfortable room in a great spot. The tram runs past the building and there are lots of shops and places to eat just outside the door. We caught the tram to the beach for a swim. Bonus that we could store our bicycles securely.

Thanks so much for your positive feedback. We are glad you enjoyed our great location and a comfortable room. We hope you managed to make the most of your time in The Hague. We look forward to welcoming you back. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 3.0/5

Giorgi G. Families - Confirmed reviews ALL

Very expensive compared to the quality of the accommodation.

Thank you for taking the time to share your thoughts with us. We are very sorry that some aspects of your stay did not meet your expectations. We value your honest feedback on our pricing, parking arrangements, cleanliness, and the loyalty program, and will share your remarks with the relevant departments to improve our service. We hope to welcoming you back in the future. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 5.0/5

Krzysztof Z. Families - Confirmed reviews ALL

We spend in this place 2 nights . We love it . Kids was happy as well . Big area . It was everything what was need it . Comfortable beds .

Thank you for this positive review of your stay in Novotel Den Haag City Centre. We are happy that our clean room and comfortable bedding helped make your family stay enjoyable. It is wonderful that you liked our central location close to touristic attractions and shopping area. When you visit The Hague again we look forward welcome you again. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.5/5

Ali A. Families - Confirmed reviews ALL

Location of hotel is perfect. Hotel’s hospitality is unbelievable. Love the gym in the rooftop with a perfect place to relax and view of the city. My only issue that the hotel does not have air cooling system while it said it does before booking. So it’s quite warm and becomes less comfortable.

Thank you for reviewing your visit to our hotel. It’s great to know you had a positive overall experience. We are very happy that our services and amenities met your expectations, especially our rooftop fitness. All our rooms are equipped with an air cooling system. We are sorry that the cooling was not sufficient in your room during your stay. Our central location remains ideal for discovering The Hague. Thank you again for your feedback; we hope you will return for another enjoyable stay. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.5/5

Nicole Z. Families - Confirmed reviews ALL

Amazing ans friendly staff

Many thanks for sharing your kind review about our hotel and our team. We are very happy you had a wonderful stay and that you liked our central location. Great that it served as an ideal base for your family’s adventures in The Hague. Looking forward to welcome you for another memorable stay. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 5.0/5

Andrew M. Solo - Confirmed reviews ALL

Greeted by friendly staff, a room with excellent AC considering the hot temperatures outside and a good breakfast selection

Thank you very much for your wonderful review about our hotel and our team. We are very happy that you had such a positive experience at Novotel Den Haag City Centre. Great that you enjoyed the comfortable room and the variety of options at our delicious breakfast buffet. We trust you had a good time exploring The Hague’s historic sites and vibrant surroundings. Thank you for being a loyal ALL Accor member. We are looking forward to welcome you back for a future visit. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We had a nice stay with the family

Thanks for your review. Great that you enjoyed your family stay with us, found our hotel suited to your needs, and benefited from our central location for exploring the area. We are looking forward to welcoming you again. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 5.0/5

Peta B. Families - Confirmed reviews ALL

Thank you for looking after myself and my two children on our recent stay - including loaning a towel for my little girl to sit on the back of my bicycle!

Thank you for positively reviewing your visit. We are very happy to hear that you enjoyed our central location and thoughtful service. Our team takes pride in going the extra mile for families traveling with children, whether it’s suggesting local cycling routes or providing those little extras that make all the difference. We can’t wait to welcome you back when you visit The Hague again. Warm regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.5/5

Andrea L. Friends - Confirmed reviews ALL

Super Service

Vielen Dank für Ihren Besuch und Ihre tolle Bewertung. Es freut uns sehr, dass Sie einen so angenehmen Aufenthalt im Novotel Den Haag City Centre verbringen konnten. Besonders erfreulich ist Ihr Lob zu unserer zentralen Lage und dem unkomplizierten Service. Wir hoffen, Sie konnten bei Ihrem Freundestreffen auch die kulturellen Highlights unserer Stadt genießen. Hoffentlich können wir Sie auch in der Zukunft wieder bei uns begrüßen. Mit Freundlichen Grüßen, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.0/5

Michael H. Couples - Confirmed reviews ALL

Clean and comfortable

Thank you for taking the time to share your feedback. We are glad that your stay met your expectations for comfort and cleanliness. Did you enjoy exploring The Hague’s cultural gems and scenic streets during your visit? We look forward to welcoming you back. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 5.0/5

Thomas P. Families - Confirmed reviews ALL

Clean and centrally located. Very pleasant stay for 3 of us.

Thank you for positively reviewing your visit. Great that you enjoyed your family stay because of our central location and spotless facilities. We hope you discovered many memorable spots in The Hague. It would be a pleasure to welcome you back in the future. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 3.5/5

Kriston A. Business - Confirmed reviews ALL

It was a pleasant stay. Although I missed the minibar from the room as I got used to it in other Novotels.

We appreciate you letting us know about your recent visit. Great that you enjoyed our breakfast offerings and found our service to your liking during your business trip. We would like to inform you that a minibar is still offered in our Executive rooms and suites. In our hotel we offer complimentary water stations and fridge access at reception to ensure convenient refreshment. Nonetheless, we are pleased our central location allowed you to explore The Hague effortlessly. We hope you appreciated the unique charm of our historic surroundings during your stay. Looking forward to the occasion to welcome you again. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.5/5

Philip A. H. Business - Confirmed reviews ALL

Well located, clean, good service & breakfast.

Thank you very much for your kind feedback. Good to read that our central location made exploring The Hague convenient during your business trip. It is wonderful that you enjoyed the room comfort and our team’s efforts to ensure a smooth stay. Great that you appreciated our varied breakfast selection and the recognition you experienced being an ALL Accor Gold member. We look forward to welcoming you back in our hotel. Warm regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.5/5

Fatima H. Families - Confirmed reviews ALL

Loved everything

Thank you very much for your kind review. We are happy that your family enjoyed every aspect of your stay with us. Our team takes pride in creating memorable experiences, especially for our ALL Accor members like you. Fantastic that our central location and family-friendly amenities contributed to your lovely stay. We hope you had time to explore The Hague’s charming streets and landmarks during your visit. We all look forward to seeing you again in the future. Warm regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Other web-users rate our hotel

  • 848 reviews 9.1/10 Location
  • 836 reviews 6.5/10 Room
  • 661 reviews 8.7/10 Service
  • 9 reviews 8.7/10 WiFi
  • 461 reviews 8.7/10 Breakfast
  • 336 reviews 7.6/10 Cleanliness
  • 108 reviews 8.7/10 Food

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