Novotel Birmingham Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,437 reviews

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Description

Hotel extras

  • Prime location just opposite the Airport Terminal

  • Soundproof and spacious rooms. Single or double sofa available in Family rooms.

  • Free SkyRail service connecting Birmingham International Airport and Train Station/NEC

  • Six small and medium size, fully-equipped meeting rooms on-site.

  • 24-hour Bar and Rooms Service. High speed Wi-Fi.

Our accommodation(s)

Hotel location

Novotel Birmingham Airport

Birmingham Airport, West Midlands
B26 3QL BIRMINGHAM
United Kingdom

GPS:52.452778, -1.731804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMET RESTAURANT & BAR

Located just steps from the terminal, Gourmet Restaurant & Bar blends bold global flavours with comforting classics, handcrafted drinks, and warm, world-class service. Open to all, it's the perfect spot to relax, refuel, and enjoy an unforgettable meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,437 reviews

Customer review rating 5.0/5

Phil J. Couples - Confirmed reviews ALL

Always have a great overnight stay

Dear Phil, Thank you for your continued support and for your excellent review. We’re delighted to hear that you always enjoy your overnight stays with us and that our team continues to provide helpful service. It’s wonderful to know everything was to your satisfaction. We look forward to welcoming you back again soon. Kind regards, Anya Novotel Birmingham Airport

Customer review rating 3.5/5

Gillian C. Couples - Confirmed reviews ALL

We've stayed a few times now and always enjoyed it but this time had a different feel. Staff not all as friendly as usual, bed not as comfortable (personal preference it was too soft). Restaurant menu wasn't as good maybe I'm getting old but we don't want sweet potatoes why isn't there a choice for normal potatoes as well? I wanted the chicken but couldn't swap the Mediterranean veg for chips so was very disappointed. It has also become quite expensive and I don't think you get value for money anymore. On a positive note the hotel is clean and the restaurant staff made up for the rest of staff by being mostly friendly.

Dear Gillian, Thank you for taking the time to share such detailed feedback, and for choosing to stay with us again. We’re sorry that this visit did not meet the standard you have experienced on previous stays. We’re particularly disappointed to hear about the service from some members of our team, as well as your concerns regarding the bed comfort and restaurant menu options. Your comments regarding clearer communication and greater flexibility with menu choices are appreciated and will be shared with the relevant teams. We’re pleased that you found the hotel clean and that our restaurant team provided a more positive experience. We hope to have the opportunity to welcome you back and provide the enjoyable stay you have come to expect from us. Best regards, Anya Novotel Birmingham Airport

Customer review rating 4.5/5

Lee C. Couples - Confirmed reviews ALL

Stayed here previously and it doesn’t disappoint, the staff at reception are very good and can do no wrong after I left my wallet on the reception counter the first time I stayed there and they kept it safe until I remembered I didn’t have it. Quiet and comfortable even though you’re right next to the airport.

Dear Guest, Thank you for your kind words regarding your recent stay at Novotel Birmingham Airport. We are delighted to hear that our reception staff provided exceptional service during your visit and that you found the hotel to be both quiet and comfortable. Your positive feedback encourages our team to continue delivering excellent experiences for our guests. We look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 5.0/5

Liz H. Couples - Confirmed reviews ALL

The room was very clean and comfortable and we will definitely stay again

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found your stay comfortable and our rooms to your satisfaction. We look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 5.0/5

David M. Couples - Confirmed reviews ALL

Excellent location, comfortable room and bed.

Dear Guest, Thank you for your kind words regarding our excellent location and comfortable accommodations. We are pleased to hear that your stay was enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Other web-users rate our hotel

  • 1,392 reviews 9.5/10 Location
  • 1,793 reviews 7.6/10 Room
  • 3,278 reviews 9.5/10 Service
  • 10 reviews 6.5/10 WiFi
  • 1,869 reviews 8.7/10 Food
  • 703 reviews 7.7/10 Cleanliness
  • 511 reviews 9.1/10 Bar
  • 453 reviews 9.2/10 Vibe

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