Novotel Birmingham Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,576 reviews

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Birmingham Airport, West Midlands, B26 3QL BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Prime location just opposite the Airport Terminal

  • Soundproof and spacious rooms. Single or double sofa available in Family rooms.

  • Free SkyRail service connecting Birmingham International Airport and Train Station/NEC

  • Six small and medium size, fully-equipped meeting rooms on-site.

  • 24-hour Bar and Rooms Service. High speed Wi-Fi.

Our accommodation(s)

Hotel location

Novotel Birmingham Airport

Birmingham Airport, West Midlands
B26 3QL BIRMINGHAM
United Kingdom

GPS:52.452778, -1.731804

Telephone
Fax +44 121 782 7000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMET RESTAURANT & BAR

Located just steps from the terminal, Gourmet Restaurant & Bar blends bold global flavours with comforting classics, handcrafted drinks, and warm, world-class service. Open to all, it's the perfect spot to relax, refuel, and enjoy an unforgettable meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,576 reviews

Customer review rating 2.5/5

Ryan F. Business - Confirmed reviews ALL

Room was adequate for the night, coffee supplied in the room was poor, there was no water or drinking receptacles in the rooms. Also a biscuit or two would have been a nice touch

Dear Ryan, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you found your room comfortable and appreciated the cleanliness of the hotel, breakfast selection and the service provided by our team. We are sorry to hear that some aspects of your stay did not fully meet your expectations. Regarding drinking water, we would like to clarify that water dispensers, along with bottles for guests to use, are conveniently available on every floor of the hotel. With regard to the biscuits, these are not part of our standard in-room amenities. However, had you mentioned this to a member of our team, we would have been more than happy to assist and provide you with some. We also appreciate your comments regarding the coffee, bath plug, Wi-Fi and overall room amenities. Your feedback has been noted and will be shared with the relevant departments for review. Thank you once again for your feedback. Best regards, Anya Novotel Birmingham Airport

Customer review rating 4.0/5

Olivia P. Friends - Confirmed reviews ALL

Was surprised to be told that in order to get into the room 1 hr ahead of check in time although room was ready i had to oay £40

Dear Olivia, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you had a pleasant stay and were satisfied with the cleanliness and comfort of your room, as well as the overall value for money. However, we are sorry to hear that the early check-in charge came as a disappointment. We appreciate that, as your room was already prepared, you may have expected to access it without an additional fee. Our standard check-in time is in place to ensure consistency in our service, and early check-in is offered subject to availability and an additional charge. We understand your point of view and appreciate you sharing your comments, which will be taken into consideration as we continuously look for ways to improve our guest experience. Thank you once again for your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay. Best regards, Anya Novotel Birmingham Airport

Customer review rating 3.0/5

Marcel S. Business - Confirmed reviews ALL

Room okay ish for 3 stars. Breakfast was good, dinner can be better.

Dear Marcel, Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location and enjoyed our breakfast. However, we are sorry that certain aspects of your stay did not meet your expectations. Please accept our apologies for the delays during check-in and the shortcomings you experienced with the room maintenance and Wi-Fi instructions. Your comments regarding our dinner offering are also appreciated and will be shared with the relevant teams. Thank you once again for taking the time to share your feedback with us. Best regards, Anya Novotel Birmingham Airport

Customer review rating 4.0/5

Michael N. Families - Confirmed reviews ALL

We had a pleasant stay at the Novotel which is very convenient for the airport. For a four star hotel I thought the noise insulation between rooms was not up to standard. You could hear footsteps through the ceiling from the floor above and bathroom functions going on.

Dear Michael, Thank you for sharing your feedback. We are pleased to hear that you had a pleasant stay and appreciated our convenient location near the airport. However, we are sorry that noise from neighbouring rooms affected your comfort. Please accept our apologies for the inconvenience. Your comments have been shared with our team for further review. We hope to have the pleasure of welcoming you back for a more comfortable stay. Kind regards, Anya Novotel Birmingham Airport

Customer review rating 5.0/5

Radha J. Families - Confirmed reviews ALL

We had a wonderful stay at the hotel. The rooms were very clean, comfortable, and well-maintained. The staff were extremely friendly and welcoming throughout our stay. We enjoyed drinks and dinner at the bar, where the bar staff provided excellent service. I can’t remember everyone’s names, but I would especially like to mention Mr. Harman, Mr. Kapoor, and another gentleman whose name I unfortunately can’t recall. They were all very friendly and attentive. The breakfast was also excellent, and the staff who welcomed us and arranged our table were particularly helpful and friendly. Overall, we had a fantastic experience and received five-star service. A big thank you to the entire team for making our stay so enjoyable. Highly recommended!

Dear Radha, Thank you so much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you and your family had such an enjoyable stay and that you were impressed with the cleanliness and comfort of our rooms, as well as the quality of our breakfast and dining experience. It is particularly rewarding to know that our team made such a positive impression. We will be sure to share your kind compliments with Harman, Kapoor and the rest of the bar team, as well as our breakfast colleagues. Recognition like yours means a great deal to our team and serves as wonderful motivation to continue delivering excellent service. Thank you once again for your kind recommendation and for your loyalty as an ALL Accor member. We truly appreciate your support and look forward to welcoming you and your family back for another fantastic stay. Best regards, Anya Novotel Birmingham Airport

Other web-users rate our hotel

  • 1,391 reviews 9.5/10 Location
  • 1,812 reviews 7.5/10 Room
  • 3,439 reviews 9.4/10 Service
  • 8 reviews 4.5/10 WiFi
  • 1,988 reviews 8.8/10 Food
  • 699 reviews 7.4/10 Cleanliness
  • 549 reviews 9.2/10 Bar
  • 463 reviews 9.3/10 Vibe

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