Novotel Birmingham Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,511 reviews

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Description

Hotel extras

  • Prime location just opposite the Airport Terminal

  • Soundproof and spacious rooms. Single or double sofa available in Family rooms.

  • Free SkyRail service connecting Birmingham International Airport and Train Station/NEC

  • Six small and medium size, fully-equipped meeting rooms on-site.

  • 24-hour Bar and Rooms Service. High speed Wi-Fi.

Our accommodation(s)

Hotel location

Novotel Birmingham Airport

Birmingham Airport, West Midlands
B26 3QL BIRMINGHAM
United Kingdom

GPS:52.452778, -1.731804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMET RESTAURANT & BAR

Located just steps from the terminal, Gourmet Restaurant & Bar blends bold global flavours with comforting classics, handcrafted drinks, and warm, world-class service. Open to all, it's the perfect spot to relax, refuel, and enjoy an unforgettable meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,511 reviews

Customer review rating 3.0/5

Susan R. Couples - Confirmed reviews ALL

Stayed overnight before early flight. Staff great, however floor 3 was in the process of being refurbished so felt more like a building site than a hotel on the way to the room. Couldn’t get the tele to work. No instructions to help. Had a meal in the dining room which was tasty, however some of our order didn’t arrive and by the time we grabbed staffs attention, we had finished our meal. They were quick to remove these items from our bill.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive remarks about our location and staff. However, I regret that the ongoing refurbishment on the third floor impacted your experience, creating an uncomfortable environment. We strive to provide clear instructions for our amenities, and I am sorry for the inconvenience you faced with the television. It is also disappointing to hear about the service delays during your meal. Please know that your comments will be taken into consideration as we continually seek to enhance our guest experience. Thank you once again for your insights. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 3.0/5

Allan H. Families - Confirmed reviews ALL

Mediocrore

Customer review rating 5.0/5

Tracy M. Families - Confirmed reviews ALL

Lovely people and a good breakfast

Dear Guest, Thank you for your kind words regarding our staff, location, and breakfast offerings. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 5.0/5

Ann R. Solo - Confirmed reviews ALL

Very friendly and helpful staff. All amenities were great.

Dear Guest, Thank you for your kind words regarding your recent stay at Novotel Birmingham Airport. We are delighted to hear that our proximity to the airport and the service provided by our staff contributed to your positive experience. We look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 4.5/5

Deborah P. Couples - Confirmed reviews ALL

We arrived at 6pm but our room wasn't ready. We were given vouchers for a free drink which was a good gesture. Our room wasn't ready until 7pm but we had been given an upgrade to an executive room. Lovely room and a shame we had to leave so early for a flight!

Dear Deborah P., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you enjoyed your upgraded executive room and appreciated the complimentary drink vouchers during your check-in delay. We strive to provide a smooth experience for all our guests and your comments will be taken into consideration as we continue to improve. We hope to welcome you back for a longer stay in the future. Once again we apologise for the delay on the room Best regards, Novotel Birmingham Airport

Other web-users rate our hotel

  • 1,389 reviews 9.5/10 Location
  • 1,805 reviews 7.5/10 Room
  • 3,395 reviews 9.5/10 Service
  • 8 reviews 6.2/10 WiFi
  • 1,972 reviews 8.8/10 Food
  • 698 reviews 7.5/10 Cleanliness
  • 533 reviews 9.2/10 Bar
  • 458 reviews 9.2/10 Vibe

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