Mercure Angouleme Hotel de France Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 4,263 reviews

ALLSAFE approved hotel

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Mercure Angouleme Hotel de France Hotel
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+ 21 Services

Hotel extras

  • Hotel in the downtown area, 600 metres from the train station

  • Private gardens, terrace and restaurant

  • Private covered car park

  • 600 m² of flexible space for your receptions

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 angouleme
france

Fax: (+33)5/45920270

Check-in from 12h00

Check out up to 12h00

  • STGA:  1,2,3,5,6 MARCHE

  • By plane

    BORDEAUX MERIGNAC At 120km / 75 miles

  • By helicopter

    ANGOULEME BRIE CHAMPNIERS At 8km / 5 miles

  • By car

    POITIERS SUD At 100km / 62.5 miles

  • By car

    SAINT ANDRE DE CUBSAC BORDEAUX At 90km / 56.25 miles

  • By car

    SAINTES At 70km / 43.75 miles

  • By train

    ANGOULEME At 0.6km / 0.38 miles

GPS:45.649501, 0.1578

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Jardins Des Arceaux

Chef Christophe Dalseme and team invite you to discover their modern and creative cuisine with fresh and seasonal produce in a modern and cozy setting. Enjoy our gardens and terrace for meals and brunch.

Our accommodation(s)

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 400

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Angouleme Hotel de France Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,263 reviews

TripAdvisor Rating 4.5/5

715 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

The breakfast was goo

Customer review rating 3.5/5

Meenal J. Business - 26/11/2021 Confirmed reviews ALL

good

Dear MEENAL J., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

A Perfect Stay

Customer review rating 5.0/5

Sara C. Couples - 07/11/2021 Confirmed reviews ALL

From the very welcoming Receptionists both booking in and booking out - our stay was perfect. Our contemporary first floor garden room was very well designed and comfortable. And because of the cold weather we decided to have our evening meal at the hotel's restaurant - it was again a perfect choice, great menu and cheery helpful waiters. Overall it’s a super hotel where the details of everything you see really matter. And it’s a ten minute walk to Angouleme station.

Dear SARA C., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Nice well situated hotel

Customer review rating 4.0/5

Charlotte Couples - 29/10/2021 Confirmed reviews ALL

Nice clean hotel, rooms lack a bit of character and don't necessarily fit with the style of the building (stayed here years before prior to the refurb and have to say I preferred the rooms then). Downstairs is nice though and modern with a touch of luxury. Great location for Angouleme and its sights. Didn't opt for breakfast as you're so near a load of cafes its nice to get out!

A very good Hotel perfectly located.

Customer review rating 4.5/5

John C. Couples - 20/10/2021 Confirmed reviews ALL

Very good sray

Dear John C., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

A stay with ambiance.

Customer review rating 5.0/5

Jo Couples - 18/10/2021 Confirmed reviews ALL

Friendly professional staff. Hotel clean and with good facilities. Comfortable cleanroom and the hotel is in an excellent location. Breakfast was good with plenty of variety. Will always stay in this hotel if we come to Angouleme.

Dear JOSEPHINE S., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

I haven't stayed there!

Customer review rating 0.5/5

Pissed O. Couples - 07/10/2021 Confirmed reviews ALL

I booked The Mecrcure hotel in Angouleme in 2019 for a stay in 2020. Because of covid this had to be cancelled and rather than giving me a refund, you gave me a voucher just for this hotel and not for any Mercure hotel. If it had been for any hotel, I could have stayed in one in UK, since travel to France has not been possible, due to government restrictions and personal commitments. I was/am extremely annoyed with this policy and feel exploited by your company.

Dear : Thank you for taking the time to tell us about your experience at the Caesar Park Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Accor group operates mainly with hotels that are members of a network of independent franchisees, which is why it is not possible to issue vouchers valid on all hotels of the same brand, because they do not belong to the same group. It seems important to me to be able to give you this explanation so that things are more transparent for you. Sincerely, Julie Vernier Guest relations

Excellent location

Customer review rating 3.5/5

Ma J. Couples - 30/09/2021 Confirmed reviews ALL

Centrally located, ideal for exploring and finding great bars and restaurants. Hotel large and bit impersonal, a conference type venue. Rooms very comfortable, excellently equipped with tea/coffee makings plus small fridge. Bathroom let's whole thing down, extractor fan not working, no non slip in bath, very slippery experience. Safe underground parking at 10 euro per day.

Well located

Customer review rating 3.0/5

Johan S. Friends - 26/09/2021 Confirmed reviews ALL

Bar and dining areas very good staff excellent and polite our room 101 was tired and not very inviting basically drab bearing in mind this is supposed to be one of the best rooms. We were there for the Car Racing weekend so the hotel was very busy, Bar staff should have been more aware that they would be busy and should have had more stock rather than every time you asked for a bottle of wine he had to run around to the restaurant to get stock

very well located, friendly and welcoming staff, always a pleasure to stay.

Customer review rating 4.0/5

Steve J. Business - 25/09/2021 Confirmed reviews ALL

A very efficient and professional team. the location and accessibility to the city is a plus. The rooms are well furnished, functional and practical. allowing for a stress free vacation or business trip.

Perfect location

Customer review rating 5.0/5

Simon G. Couples - 22/09/2021 Confirmed reviews ALL

Excellent, provided us with everything we needed

Dear SIMON G., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice
Customer review rating 5.0/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

R A S

Monsieur L., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Karine Renay Directrice
Customer review rating 3.5/5

Anonymous Business - 14/09/2021 Confirmed reviews ALL

Overall very nice stay, although the service was often very slow at the bar. Otherwise everything else was good

Close to the centre and a good car park

TripAdvisor rating 4.0/5

pfirving 25/07/2020 TripAdvisor review

The hotel is within easy reach of the sights and shopping. The interiors are bright, modern and well looked after. The restaurant has a good reputation but is working with a very small menu due to C19 which is not really understandable. If you arrive at 14.30 there is no food available.

Another stay

TripAdvisor rating 5.0/5

samsmillie Couples - 12/12/2019 TripAdvisor review

Great service as always and very clean. Room service is one of the best, I alway choose this hotel for its central location and service. Bar is great and reasonably priced. Another great stay in Angouleme.

Thank you very much for your positive comment ! we'll be happy to welcome you again at the Mercure Angoulême center

Stay at mecure angouleme

TripAdvisor rating 4.0/5

Faye H Couples - 27/06/2019 TripAdvisor review

Hotel is very clean and staff friendly helpful and no language barriers . Rooms were very clean and done daily my only complaints are breakfast was quite expensive for what it is also more water needed in rooms fridge as 1 small bottle for 2 people to share was slightly pointless . Also when we booked were not told about renovations taking place

Dears guests, we are delighted that you enjoyed your stay. Thank you for your comments, it will help us to improve our quality of service. Best regards

Pleasant stay

TripAdvisor rating 5.0/5

Walter D Couples - 14/05/2019 TripAdvisor review

This is the place where you meet excellent service personell paired with a very agreable hotel accomodation. After a very long journey we felt very welcome. So, therefore we choose to have our evening meal at the hotels restaurant and again anorher positive surprise. Definitly, we will stay here again.

Thanks a lot ! we are happy that you enjoyed your stay with us

Long established hotel reborn

TripAdvisor rating 5.0/5

JON O Business - 21/04/2019 TripAdvisor review

This city centre hotel is well placed at the heart of Angouleme, with great views across the city. Modern colourful interiors have been incorporated into this grand old hotel. Staff are friendly and helpful and bedrooms well appointed.

We love this hotel.

TripAdvisor rating 5.0/5

Lisa J Couples - 05/03/2019 TripAdvisor review

We stay often this hotel and are always completely comfortable and happy It is lovely and in a fabulous location with everything on the doorstep. The food is great , breakfast really nice and plentiful. I would like made coffee though and not machine.. The staff is the best and we will come back many times. Nothing nto to love..

We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and comfortable stopping point

TripAdvisor rating 5.0/5

Charles V Couples - 02/01/2019 TripAdvisor review

We stopped in Angouleme en route from northern Spain to the channel. We had never been to Angouleme before and will certainly stop off here again if we are passing by. The hotel was very comfortable and parking facilities very convenient. The staff were very helpful.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely hotel and staff

TripAdvisor rating 5.0/5

Xemxijas1 Family - 23/12/2018 TripAdvisor review

Recommend suite, very spacious and luxurious. Angouleme a beautiful town with really friendly people. The hotel staff were amazing and there to assist. Nothing too much trouble. Je vous remercie Mercure Angouleme. The food at lunch time was superb and worth trying, try the fixed price - we had smoked salmon and a beautiful celeriac salad with citrus dressing, then veal with morelles sauce and local cheese - beautiful. Local wine is €6 per glass or €15 a half bottle. Be careful though the wine list shown on table is not all the wine list so ask for the a la carte menu to see the fuller and cheaper local wines. Breakfast is okay but the weakest point of our stay. This was because the range was limited. This is a small issue raised as felt the price was a little too expensive

We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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