Mercure Angouleme Hotel de France Hotel 4 stars

Name: Mercure Angouleme Hotel de France Hotel
Address: ANGOULEME, 16000, FRANCE
Telephone: (+33)5/45954795
Rating: 4.5

Customer review rating 4.5/5 3,592 reviews

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+ 22 Services

Mercure Angouleme Hotel de France Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to the Mercure Angoulême Centre! Formerly the home of the Guez de Balzac family, this charming hotel is a subtle blend of modernity and history. We hope that you will appreciate our efforts to preserve the character of this unique place.

Mme Karine RENAY, Hotel Manager

Mercure Angoulême Hôtel de France welcomes you to a splendid historic building in a unique setting that combines portraits of King François I with a designer decor. Ideal for weddings or professional events, our hotel in Angoulême has 600 m² of function spaces and a superb 1,500 m² private garden with a panoramic view of the city. For your leisure moments, we offer a fitness room with a vaulted ceiling, a lounge bar and a restaurant featuring a creative menu and leafy terrace.

Located 600 m from the railway station and a few steps from the town hall, our hotel in Angoulême invites you to discover local culinary specialities in the covered market just outside our front door, as well as in the neighbourhood's cognac houses. We are well situated for admiring the historic city's buildings or following the "painted wall trail" in the comic strips capital of France. If travelling by car, you'll appreciate our private parking facility and the ability to reach Cognac in 40 minutes.

In the birthplace of Jean-Louis Guez de Balzac, you will appreciate our customised service to organise your wedding or business meeting. Discover too the charm of Angoulême - its history, its cognac and its cartoons.

Hotel extras

Hotel in the downtown area, 600 metres from the train station
Private gardens, terrace and restaurant
Private covered car park
600 m² of flexible space for your receptions

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public outdoor parking (nearby)
- Public indoor parking (nearby)
- Bus/coach parking area (nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing
Gift shop/newspaper shop

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-10:00/12:00-14/19:00-22:00
- Opening hours : Week-end

Fitness centre
Golf
- Golf course 18 holes (nearby)
- Golf course 9 holes (nearby)
Other sports activities
- Boules/petanque (nearby)
- Horse riding (nearby)
- Squash court (nearby)

11 Meeting room(s)
Conventions hotel
Copy/print service available

Services in the hotel and nearby

Check-in from 12h00 - Check out up to 12h00

In summary

Parking
Restaurant
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- 100 parking spaces
- On site
- Parking opened 24/7
- Private

Car park(Extra)
- 100 parking spaces
- On site
- Parking opened 24/7
- Private

1 Bar(s)
1 Restaurant(s)
- Room service (Extra)
- Room service (Extra)
- Room service (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)
- Room service (Extra)
- Room service (Extra)
- Room service (Extra)
Room service
- Cold snacks
- Hot meals

Children's library

Children's library

9 Meeting room(s)
Business center is wheelchair accessible

9 Meeting room(s)
Business centre

Business center is wheelchair accessible

- Bodybuilding equipment/Gym
- Golf - nearby
- Gym

Sports activities
- Bodybuilding equipment/Gym
- Golf - nearby
- Gym

Gift shop/newspaper shop
- 3 floors
- 3 rooms for people with reduced mobility
- 5 connecting rooms
- 5 family rooms
- 89 non-smoking rooms
- 89 rooms
- English
- French
- Spanish
- 100% non-smoking hotel
- Air Conditioning
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine

Boutiques/shopping

Gift shop/newspaper shop
Hotel informations
- 3 floors
- 3 rooms for people with reduced mobility
- 5 connecting rooms
- 5 family rooms
- 89 non-smoking rooms
- 89 rooms
Languages spoken at the hotel
- English
- French
- Spanish
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 angouleme
france

Tel: +33545954795

Fax: (+33)5/45920270

Contact email :

Check-in from 12h00

Check out up to 12h00

STGA : 1,2,3,5,6 MARCHE

By plane
BORDEAUX MERIGNAC At 120km / 75 miles
By helicopter
ANGOULEME BRIE CHAMPNIERS At 8km / 5 miles
By car
POITIERS SUD At 100km / 62.5 miles
By car
SAINT ANDRE DE CUBSAC BORDEAUX At 90km / 56.25 miles
By car
SAINTES At 70km / 43.75 miles
By train
ANGOULEME At 0.6km / 0.38 miles

GPS :45.649501, 0.1578

Our accommodation(s)

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

Rooms (4)
Suite (1)

Classic Room - 1 double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 single sofa bed

Max. number of persons: 3
Area: From 22 m² / 237 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room - 1 double bed and 1 single sofa bed

Max. number of persons: 3
Area: From 24 m² / 258 sq ft
Views: Park view, Garden View, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Deluxe Room - 1 double bed and 1 double sofa bed

Max. number of persons: 4
Area: From 44 m² / 474 sq ft
Views: Park view, Garden View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

LES JARDINS DES ARCEAUX

Type of cuisine: French

Chef Christophe Dalseme and team invite you to discover their modern and creative cuisine with fresh and seasonal produce in a modern and cozy setting. Enjoy our gardens and terrace for meals and brunch.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LA COUPOLE

Our Lounge Bar offers a wide choice of alcoholic and non-alcoholic drinks and a cozy, modern atmosphere. Take a break and enjoy our selection of excellent Cognacs.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 11
Maximum size: 400 m²
Maximum capacity: 400 people
Maximum banquet capacity: 300 people

Find out more

Terrible service which was due to shortage of stay for Kitchen and Bar

Craig M. Couples - 14/12/2020 Confirmed reviews ALL

Came from an IBIS Styles in Carcassonne where I had an excellent stay. I decided to go up a notch to get a nice meal and a bottle of wine. I did try the Novotel at Limoges but they cancelled so booked with you. I wish I hadn't as there was no bar and a poor food list. So had to get a tack out and a bottle of wine. Considering the price of the room which was not as nice as the IBIS styles that we stayed at before this and the unsatisfactory service was unacceptable. The poor member of staff who was on duty at reception did a great job but quite honestly she should of been backed up. However is the Manager of this hotel should reconsider how this hotel is managed over this Covid perio, especially if they want to get future guests

Dear Guest, Thank you for taking the time to share your feedback. I wish you had a better experience. We work hard to deliver a great guest experience, and it's apparent in this case that we fell short. Indeed, during this big crisis, it is very difficult for everyone with all these restrictions. Ii is very painful for us that bar and restaurant are closed for so many times now. Be sure that our manager is doing his best to keep every single job since we are in partial unemployement for almost 6 months now. We are very sorry if this weird organisation that we are not used to, has bad consequences on your satisfaction, we will work harder in order to improve our service. Sincerely, Public relations Julie VERNIER

all round excellence

Anonymous Couples - 20/09/2020 Confirmed reviews ALL

The room was comfortable , with a wonderful view. The evening meal was very good and the staff excellent

Dear ROBERT B., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie VERNIER Service Commercial

Convenient

D. Business - 14/09/2020 Confirmed reviews ALL

Well known place with constant quality. We know what to expect. Very friendly team.

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Angoulême - Hôtel de France. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. En tant que client fidèle de notre hôtel, votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Service commercial

Lovely hotel

S A. Couples - 11/09/2020 Confirmed reviews ALL

Very friendly staff. Felt really safe with regards to staff wearing masks ,everywhere clean. Would use again

Dear STEPHEN A., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

overpriced no value

Bw Solo - 26/08/2020 Confirmed reviews ALL

terrible amenities in bathroom, terrible breakfast, this is a 2 or 3 star experience with a 4 star price

Dear BOB W., Thank you for taking the time to tell us about your experience at the Mercure Angoulême - Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we're sorry that the breakfast didn't give you satisfaction. it's not acceptable in fact, we had to reduce the amenities in the bathroom for sanitary reasons. I understand your disappointment We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Well located Excellent service

David K. Couples - 06/08/2020 Confirmed reviews ALL

I got the dates wrong. Fortunately, you were able to find us a room. The person who looked after us and arranged for a room was exceptionally kind and welcoming

Dear David K., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Lovely hotel and staff

Natalia Couples - 03/08/2020 Confirmed reviews ALL

Well located in Angouleme=close to all the shops, cafes and bars. The room was clean and extremely comfortable. The staff was extremely helpful and nice. We absolutely love the restaurant= great food and local wine. If ever in Angouleme again, we will definitely go back.

Dear NATALIA C., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Really good hotel in a great location

Graham C. Solo - 31/07/2020 Confirmed reviews ALL

Staff were very pleasant. Hotel was well located. Outside bar and restaurant area was really lovely on a hot summer’s night. Breakfast was very good. All in all thoroughly enjoyed my stay and will definitely be back.

Excellent Hotel

Anonymous Families - 27/07/2020 Confirmed reviews ALL

Very good rooms and other facilities, very nice and competent staff, very good breakfast - perfect

Close to the centre and a good car park

pfirving 25/07/2020 TripAdvisor review

The hotel is within easy reach of the sights and shopping. The interiors are bright, modern and well looked after. The restaurant has a good reputation but is working with a very small menu due to C19 which is not really understandable. If you arrive at 14.30 there is no food available.

Our preferred stop between BIarritz and Paris.

Jean P. G. Couples - 10/07/2020 Confirmed reviews ALL

Excellent stay. We did not like the fact that we had a bath instead of a shover. Having a shover in a bath is dangerous for older people. It is very slippery. Es told that we have to ask for a shover at reservation

Very convenient and friendly

Anonymous Solo - 10/07/2020 Confirmed reviews ALL

Good room with nice view in garden and outskirts of Angouleme. Very friendly staff

Everything was amazing!

Max C. Families - 29/03/2020 Confirmed reviews ALL

Super suite! Amazing breakfast and very friendly staff.

Good location

W. Business - 12/02/2020 Confirmed reviews ALL

Walk is great but beware of slope while walking toward the hotel

Dear THAI KEONG W., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

No problem

G. Couples - 10/02/2020 Confirmed reviews ALL

Super

Dear YVES G., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Excellent city centre hotel.

Ade B. Couples - 05/02/2020 Confirmed reviews ALL

I booked two nights to celebrate my 37th wedding anniversary, I informed the reception in advance and they arranged flowers chocolates and balloons to be in the room on our arrival, excellent assistance! Our room overlooked the rear courtyard and was clean, comfortable and quiet. We dined in the hotel restaurant one evening and were well attended by the waiter and we both enjoyed our chosen meals.

As usually it is a nice experience to stay in hotel Mercure Angouleme

Marina B. Business - 20/01/2020 Confirmed reviews ALL

I really appreciate the cutomer approach of the team. Nice gests to regular clients and knowledge about personal preferences and experience of the guests is a role model for customer-centric attitude. Thank you for your professionalsm.

Dear MARINA B., Thank you for your comment, our team is sincerely delighted to read it Sincerely, Karine Renay Directrice

The location is perfect and the staff were all very friendly and helpful.

Anonymous Couples - 29/12/2019 Confirmed reviews ALL

The secure underground car parking was very useful. The bedroom was pleasant and functional with plenty of space for luggage and clothes. The food for breakfast was good and the Christmas lunch was excellent.

Dear TRUDY G., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

I'm privileged to be a customer of Mercure Hoel Angoyleme

Marina B. Business - 20/12/2019 Confirmed reviews ALL

Each my stay in Mercure Angouleme is a positive experience. The survice of hotel team is very professional, loyal, costomer orriented and even nicely friendly. I'm always happy of your support and will to provide positive approach. Thank you for all my pleasant experience with you!

Dear MARINA B., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Another stay

samsmillie Couples - 12/12/2019 TripAdvisor review

Great service as always and very clean. Room service is one of the best, I alway choose this hotel for its central location and service. Bar is great and reasonably priced. Another great stay in Angouleme.

Thank you very much for your positive comment ! we'll be happy to welcome you again at the Mercure Angoulême center

Our most recent 20 reviews

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