Mercure Angouleme Hotel de France Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,507 reviews

Mercure Angouleme Hotel de France Hotel - Image 1
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Description

Hotel extras

  • "Bistro Bardy" restaurant on site

  • Hotel in the downtown area, 656 yards from the train station

  • Private gardens with panoramic views and terrace

  • Fitness center and private covered parking (charges apply)

  • Certified GREEN KEY

Our accommodation(s)

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 ANGOULEME
France

GPS:45.649501, 0.1578

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Bardy

Bistro Bardy is a masterclass in laid-back style. In the heart of Angoulême, we invite diners to pull up a seat at our restaurant and bar for bon vivants who love to savor the moment.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,507 reviews

TripAdvisor Rating  4.5/5  777 reviews

Certificate of excellence 2023

A very good location for visiting the city.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The staff were welcoming and helpful at all times. The room was large with a lovely view of the garden. We enjoyed the bistro and ate there every night.

Disappointing

TripAdvisor rating 3.0/5

Robert B TripAdvisor review

Due to recent renovation there was a strong smell of paint throughout. The room telephone wasn't working (I was told that there were no technicians available on Friday evening). The box of wipes in the bathroom was empty (rectified later) and some of the worktops were dusty. No explanation of TV operation ( later rectified). After a long journey on the road I expect better. On the positive side the breakfast was excellent. Can you please train your staff not to sound like robots! Your guests are human beings who pay a not insignificant amount to stay in your establishment. Thank you.

Pleasant stay

Customer review rating 4.5/5

Christoph Solo - Confirmed reviews ALL

The location was ideal for my purposes and the staff was very pleasant.

Getting MAny Things Right

TripAdvisor rating 5.0/5

Alan F TripAdvisor review

It's a joy to stay in an older hotel with character that is taking real steps to maintain and perhaps upgrade their four star status. On this 5 week trip we have stayed in a number of "4 star hotels" that just didn't deserve the rating. First and foremost, as with most Mercure hotels, the staff is exemplary. We checked in the afternoon before a big party. The front desk manager assigned us a Prestige Room at the far end of the second floor, essentially guaranteeing us a quiet night's rest. The hotel is int he process of redoing the HVAC system. We were quite cold in our room and couldn't adjust the temperature. She brought us a portable heater which definitely helped on two chilly nights. Our large room was immaculate. The only criticism a shortage of hangars (corrected) and poor lighting in the bathroom, somewhat compensated by a large window, at least in daylight. We have suffered through a lot of mediocre breakfasts this trip. Praise to the hotel for having very good quality orange juice and coffee, two things that have disappointed us in many establishments. The rest of the breakfast buffet was somewhat standard. Why do so many places, including this one, offer fine scrambled eggs, but left to cool to room temperature? The public areas and courtyard confirm that this hotel has some history. Its location is ideal, and the large underground garage is a significant plus. We enjoyed Angouleme and would be happy to stay here again.

A great hotel in a great Location

Customer review rating 5.0/5

Maureen M. Couples - Confirmed reviews ALL

We enjoyed our stay, the room was very clean and the staff were very professional and helpful. Great location.

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Other web-users rate our hotel

  • 443 reviews 9/10 Location
  • 602 reviews 6.1/10 Room
  • 644 reviews 9/10 Service
  • 227 reviews 8.7/10 Breakfast
  • 199 reviews 4/10 Cleanliness

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