Mercure Angouleme Hotel de France Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,347 reviews

Best price
guarantee
Mercure Angouleme Hotel de France Hotel - Image 1
Mercure Angouleme Hotel de France Hotel - Image 2
Mercure Angouleme Hotel de France Hotel - Image 3
Mercure Angouleme Hotel de France Hotel - Image 4
1 place des halles centrales, 16000 ANGOULEME, France

Description

Hotel extras

  • "Bistro Bardy" restaurant on site

  • Hotel in the downtown area, 656 yards from the train station

  • Private gardens with panoramic views and terrace

  • Fitness center and private covered parking (charges apply)

  • Certified GREEN KEY

Our accommodation(s)

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 ANGOULEME
France

GPS:45.649501, 0.1578

Telephone
Fax +33 5 45 92 02 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Bardy

Bistro Bardy is a masterclass in laid-back style. In the heart of Angoulême, we invite diners to pull up a seat at our restaurant and bar for bon vivants who love to savor the moment.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,347 reviews

TripAdvisor Rating  4.2/5  796 reviews

Good stay

Customer review rating 5.0/5

Ed F. Couples - Confirmed reviews ALL

Fiendly and helpful staff. Good food, clean and comfortable accommodation.

Dear Ed F., Thank you for your kind words regarding your stay with us. We are delighted to hear that our staff, food, and accommodations met your expectations. Your feedback is greatly appreciated and encourages us to maintain our high standards. Best regards, Sarah Front Desk Manager Mercure Angoulême - Hôtel de France

The best hotel in Angoulême by far

Customer review rating 4.5/5

Simon Business - Confirmed reviews ALL

Hotel and rooms very spacious, with decor modern but classic (at last) staff very helpful and courteous. We stayed in four hotels this week and this one was by far the best.

Cher Simon, Nous vous remercions sincèrement pour vos éloges concernant notre hôtel et notre équipe. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et que notre décor ainsi que la courtoisie de notre personnel aient contribué à votre expérience positive. Cordialement, Karine Renay Mercure Angoulême Centre

Convenient Location.

Customer review rating 4.5/5

Drapes Couples - Confirmed reviews ALL

Drop off is easy and the staff very helpful and pleasant. The location for exploring the shops and restaurants and architecture of Angouleme is perfect.

Dear Mr D., Thank you for your kind words regarding our convenient location and helpful staff. We are delighted to hear that you enjoyed your stay and found our hotel ideal for exploring Angoulême's attractions. Best regards, Sarah Front desk manager Mercure Angoulême - Hôtel de France

Unsatisfied.

Customer review rating 1.5/5

Mr M. C. Couples - Confirmed reviews ALL

The room was much smaller than the room shown on the internet. Why in a room with a King Sized bed, for two people, would you only put one chair? No cups for making tea or coffee or alternative glasses for bathroom use. No USB charging points. A bath? really, no shower cubical. No heated towel rail so towels still damp in the morning. No bedside switch for overbed lights. Reading light switches too difficult to find in the dark and too far from the bed. I paid 187,75 euros for this room for one night (plus parking) and not even a fridge/minibar in the room! On inspection under the sheet I was surprised got find no mattress protection and pubic hairs (not mine!) Overall I would say the hotel is overpriced for the quality of the room.

Dear Mr C., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations in several areas, including the size of the room and the amenities provided. We strive to present our accommodations accurately, and we regret any discrepancies you may have encountered. We appreciate your observations about the furnishings and facilities. While our rooms are designed with specific layouts, your comments about the lack of seating and charging points will certainly be taken into consideration for future improvements. Regarding cleanliness, we maintain strict hygiene standards and will address your concerns with our housekeeping team to ensure this does not happen again. Your feedback is invaluable to us as we continuously work to enhance the quality of our services. We hope you will consider giving us another opportunity in the future. Best regards, Sarah, Front desk manager Mercure Angoulême - Hôtel de France

Enjoyed our stay

Customer review rating 4.5/5

E D. M. Couples - Confirmed reviews ALL

Professional, friendly welcome and check-in. Room clean and tidy, well prepared. Nicely decorated but lacked USB charging points. There was a kettle with tea/coffee sachets and a couple of glasses but no cups.

Dear E D. M., Thank you for your positive feedback. We are delighted to hear you enjoyed your stay and appreciated our friendly service. We note your comments regarding USB charging points and the absence of cups, and we will take them into consideration for future improvements. Best regards, Karine Renay Mercure Angoulême Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 408 reviews 9.2/10 Location
  • 587 reviews 6.3/10 Room
  • 619 reviews 9.1/10 Service
  • 5 reviews 8.3/10 WiFi
  • 212 reviews 9/10 Breakfast
  • 184 reviews 4.5/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Angouleme

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.