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Mercure Angouleme Hotel de France Hotel 4 stars

Customer review rating 4.5/5 3,139 reviews

Mercure Angouleme Hotel de France Hotel
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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Hotel in the downtown area, 600 metres from the train station

  • Private gardens, terrace and restaurant

  • Private covered car park

  • 600 m² of flexible space for your receptions

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000
angouleme
france

Tel: +33545954795

Fax: (+33)5/45920270

Check-in from 12h00

Check out up to 12h00

  • STGA :  1,2,3,5,6 MARCHE

  • By plane

    BORDEAUX MERIGNAC At 120km / 75 miles

  • By helicopter

    ANGOULEME BRIE CHAMPNIERS At 8km / 5 miles

  • By car

    POITIERS SUD At 100km / 62.5 miles

  • By car

    SAINT ANDRE DE CUBSAC BORDEAUX At 90km / 56.25 miles

  • By car

    SAINTES At 70km / 43.75 miles

  • By train

    ANGOULEME At 0.6km / 0.38 miles

GPS :45.649501, 0.1578

Our accommodations

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed and 1 single sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed and 1 single sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: Park view, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room - 1 double bed and 1 double sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 44 m² / 474 sq ft
  • Views: Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LES JARDINS DES ARCEAUX

Type of cuisine: French

Chef Christophe Dalseme and team invite you to discover their modern and creative cuisine with fresh and seasonal produce in a modern and cozy setting. Enjoy our gardens and terrace for meals and brunch.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA COUPOLE

Non contractual photo

Our Lounge Bar offers a wide choice of alcoholic and non-alcoholic drinks and a cozy, modern atmosphere. Take a break and enjoy our selection of excellent Cognacs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 400 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Angouleme Hotel de France Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,139 reviews

tripadvisor

TripAdvisor Rating 4.5/5

651 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Everything was amazing!

Customer review rating 4.5/5

Max C. Families - 29/03/2020 Confirmed reviews ALL

Super suite! Amazing breakfast and very friendly staff.

Good location

Customer review rating 4.5/5

W. Business - 12/02/2020 Confirmed reviews ALL

Walk is great but beware of slope while walking toward the hotel

Dear THAI KEONG W., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

No problem

Customer review rating 4.5/5

G. Couples - 10/02/2020 Confirmed reviews ALL

Super

Dear YVES G., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Excellent city centre hotel.

Customer review rating 4.5/5

Ade B. Couples - 05/02/2020 Confirmed reviews ALL

I booked two nights to celebrate my 37th wedding anniversary, I informed the reception in advance and they arranged flowers chocolates and balloons to be in the room on our arrival, excellent assistance! Our room overlooked the rear courtyard and was clean, comfortable and quiet. We dined in the hotel restaurant one evening and were well attended by the waiter and we both enjoyed our chosen meals.

As usually it is a nice experience to stay in hotel Mercure Angouleme

Customer review rating 4.5/5

Marina B. Business - 20/01/2020 Confirmed reviews ALL

I really appreciate the cutomer approach of the team. Nice gests to regular clients and knowledge about personal preferences and experience of the guests is a role model for customer-centric attitude. Thank you for your professionalsm.

Dear MARINA B., Thank you for your comment, our team is sincerely delighted to read it Sincerely, Karine Renay Directrice

The location is perfect and the staff were all very friendly and helpful.

Customer review rating 4.5/5

Anonymous Couples - 29/12/2019 Confirmed reviews ALL

The secure underground car parking was very useful. The bedroom was pleasant and functional with plenty of space for luggage and clothes. The food for breakfast was good and the Christmas lunch was excellent.

Dear TRUDY G., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

I'm privileged to be a customer of Mercure Hoel Angoyleme

Customer review rating 4.5/5

Marina B. Business - 20/12/2019 Confirmed reviews ALL

Each my stay in Mercure Angouleme is a positive experience. The survice of hotel team is very professional, loyal, costomer orriented and even nicely friendly. I'm always happy of your support and will to provide positive approach. Thank you for all my pleasant experience with you!

Dear MARINA B., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Another stay

TripAdvisor rating 4.5/5

samsmillie Couples - 12/12/2019 TripAdvisor review

Great service as always and very clean. Room service is one of the best, I alway choose this hotel for its central location and service. Bar is great and reasonably priced. Another great stay in Angouleme.

Thank you very much for your positive comment ! we'll be happy to welcome you again at the Mercure Angoulême center

Satisfied

Customer review rating 4.5/5

Marcello B. Business - 11/11/2019 Confirmed reviews ALL

In general was good ... It has always been good every time I've been in the hotel.

Very good

Customer review rating 4.5/5

Romain M. Families - 07/11/2019 Confirmed reviews ALL

everything were smooth. Good breakfast. Nice room.

Satisfied

Customer review rating 4.5/5

Ian Couples - 28/10/2019 Confirmed reviews ALL

We had trouble over your parking we have stayed at this hotel a lot of times and we were always told we could park free if we used your app but the receptionist said we had to pay. You might need to teach your staff a lesson in politeness. We will now use another hotel.

Dear Guest, Thank you for taking the time to share your feedback. we are sorry for this inconvenience, but we are surprised because our parking has always been paying. it is a private and secure parking Sincerely, Karine Renay Directrice

Third visit this year and staff always charming.

Customer review rating 4.5/5

Michael J. Business - 11/10/2019 Confirmed reviews ALL

Only criticism is that the suite I shared with my business colleague was at the front of the hotel and at 6.30 am on Wednesday 9th, the Gourmet catering delivery lorry arrived directly beneath my bedroom and kept his engine running for the 20 minutes it took him to unload. It woke me and, since I couldn't go back to sleep afterwards, I effectively lost an hour's rest.

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for this incident, we will contact the transgourmet company so that this doesn't happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Excellent hotel, staff and experience

Customer review rating 4.5/5

Richard H. Business - 11/10/2019 Confirmed reviews ALL

Excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

VERY GOOD

Customer review rating 4.5/5

David B. Couples - 08/10/2019 Confirmed reviews ALL

Very pleasant experience

Dear DAVID B., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Very comfortable stay

Customer review rating 4.5/5

Jill F. Couples - 04/10/2019 Confirmed reviews ALL

Friendly and helpful staff. We had two excellent meals in your restaurant.

Dear JILL F., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Perfectly pleasant but didn't delight

Customer review rating 4.5/5

Barry M. Couples - 29/09/2019 Confirmed reviews ALL

Friendly welcome, good location, clean and comfortable. The restaurant food was OK and breakfast was good. The room was noisy. Overall everything was fine but it felt a bit bland.

Dear BARRY M., Thank you for taking the time to tell us about your experience at the Mercure Angoulême - Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Satisfactory hotel for a single night en route through France.

Customer review rating 4.5/5

Roger Friends - 28/09/2019 Confirmed reviews ALL

See above

Dear ROGER P., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Hotel good, let down by breakfast

Customer review rating 4.5/5

Phillip C. Couples - 26/09/2019 Confirmed reviews ALL

Reception staff were plesant and helpful on arrival and departure. Room nice and comfortable. Scrambled eggs at breakfast were cold. I advised a member of staff, but nothing was done about it. My plate was not even taken off the table. I would stay at the hotel again but not take breakfast.

Very comfortable and relaxing.

Customer review rating 4.5/5

Roger C. Couples - 24/09/2019 Confirmed reviews ALL

The hotel staff very very helpful, and the room is best described, as my my wife commented "So clean and bright". We were impressed with the restaurant, both in the evening and for breakfast. A delightful hotel to stay in, and as it was our first visit to Angouleme, it was ideally placed, and is also where we stay on our next visit.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

very well looked after.

Customer review rating 4.5/5

Steve J. Business - 22/09/2019 Confirmed reviews ALL

It is always good.

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