ibis Styles Brugge Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 2,038 reviews

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Description

Hotel extras

  • Newly renovated city-centre hotel with convenient on-site public parking

  • Excellent transport links via the ring road and main station

  • Modern décor with timeless elements of the original monastery

  • Discover attractions like the Belfry Tower and the Lake of Love

  • Marvel at your reflection in the canals on a boat trip

Our accommodation(s)

Hotel location

ibis Styles Brugge Centrum

Katelijnestraat, 65 A
8000 BRUGGE
Belgium

GPS:51.202169, 3.226601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NOVOME BY NOVOTEL

Just a few steps across our inner courtyard, Novo-me welcomes you into a bright, airy ambience. Serving seasonal specialties and traditional local fare, the restaurant at our sister hotel in Bruges is a place to unwind and connect over great food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,038 reviews

Customer review rating 1.5/5

Michael R. Couples - Confirmed reviews ALL

Our bedroom was located on the attic floor, which was small and dark. The shower was broken and flooded the bathroom floor. The room had no chairs. The lighting was very poor. No restaurant was available in the Ibis. I consider the cost of 429EUR expensive for such poor accommodation.

Dear Michael, Thank you for your honest feedback. We are truly sorry to hear that so many aspects of your stay did not meet your expectations. The shortcomings you encountered in your accommodation, from the fixtures to the general comfort, are not reflective of the standard we strive to provide. Our team is always on hand to assist with any concerns during a visit, and we regret we did not have the chance to help while you were here. Our hotel sits in the historic heart of Bruges, and the canals that weave through the city bring a seasonal presence of mosquitos. Mosquito repellent devices are available in all rooms and at reception for our guests’ comfort. Your observation about dining is noted. Our sister property, Novotel Brugge Centrum, is just a few steps across the inner courtyard and offers a full restaurant, bar, and breakfast service for ibis Styles guests. We also understand that the rate did not feel justified, and we take your feedback on board. The whole team hope to have the pleasure of seeing you again. Best wishes, Petra DE MEYERE, General Manager

Customer review rating 4.0/5

Didier W. Couples - Confirmed reviews ALL

Good location, friendly and helpful staff. All good. The room was as expected. Maybe add a larger window or floor step in the shower to prevent water from overflowing to the floor.

Dear Didier, We thank you for taking the time to provide us with your feedback. We are delighted that our team made you feel welcome and that you enjoyed the room. Our central location in the historic heart of Bruges is something we are proud of, and we are glad it suited your plans. That said, we are sorry about the shortcoming in the bathroom. Our rain showers are designed for comfort, and we regret the inconvenience you experienced. Our team is always available to help with any issue during your stay. Finally, we are pleased that you found our staff friendly and helpful. Our multilingual team genuinely enjoys taking care of our guests and ensuring a memorable visit. We hope to have the pleasure of welcoming you again. Kind regards, Petra DE MEYERE, General Manager

Customer review rating 4.0/5

Shaun G. Couples - Confirmed reviews ALL

Superb location and easy access parking underground at reasonable rates with a very good breakfast offering. Beds very comfortable, USB B and C ports at bedside, very good shower, bathroom a little cramped in our room.

Dear Shaun, Thank you for choosing our hotel and for sharing your review. We are delighted that you found our central location superb and that the underground car park made your arrival so convenient. It is great to hear that you appreciated our breakfast offering and that our comfortable beds, with the USB ports at your bedside, helped you rest well. That said, we are sorry that the bathroom layout felt a little cramped for you. The space between the toilet and the wall can indeed be tight, especially for taller guests, and we regret that this impacted your comfort. We also took note of your comment about the wall finish. Nonetheless, we are thrilled that you enjoyed the powerful shower and that our team member Amaury left such a positive impression on your stay. He will be touched to know you remembered him. We hope that we have the pleasure of welcoming you back in the future. Best regards, Petra DE MEYERE, General Manager

Customer review rating 4.0/5

Elizabeth G. Couples - Confirmed reviews ALL

Nice room great location pleasant staff

Dear Elizabeth, Thank you for taking the time to review your recent stay. We are delighted that you found your room comfortable and appreciated our central location in the heart of historic Bruges. Our team is also glad you enjoyed the warm welcome from our staff. However, we are sincerely sorry for the oversight you noticed in the bathroom. Our housekeeping team is always on hand to resolve such situations promptly when brought to their attention. Nonetheless, we are pleased that your overall experience was a satisfying one. Our colourful, newly renovated rooms and the convenience of being steps away from the Beguinage and the market square make our hotel a great base for exploring the city. We hope to see you again on a future occasion. Kind regards, Petra DE MEYERE, General Manager

Customer review rating 4.5/5

Philip S. Couples - Confirmed reviews ALL

Friendly, good location, narrow beds

Dear Philip, Thank you for choosing our hotel and for sharing your review. We are delighted that you found our team friendly during your stay. It means a lot to us that you took note of their warm welcome. We hope that we can welcome you back in the future. Kindest regards, Petra DE MEYERE, General Manager

Other web-users rate our hotel

  • 1,476 reviews 9.4/10 Location
  • 1,719 reviews 5.2/10 Room
  • 1,025 reviews 7.7/10 Service
  • 27 reviews 6.1/10 WiFi
  • 996 reviews 4.2/10 Comfort
  • 665 reviews 6/10 Cleanliness
  • 664 reviews 8/10 Breakfast

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