Mercure Hotel Munich Neuperlach South 4 stars

Customer review rating (ALL Rating) 3.8/5 863 reviews

Mercure Hotel Munich Neuperlach South - Image 1
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Mercure Hotel Munich Neuperlach South - Image 4

Description

Hotel extras

  • 4-minute walk from Neuperlach Süd S-Bahn and U-Bahn station

  • 253 newly renovated guest rooms

  • Excellent links to the downtown - U-Bahn & S-Bahn station only 200 m away.

  • Free WIFI

  • Easy parking in the underground car park

Our accommodation(s)

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Hotel location

Mercure Hotel Munich Neuperlach South

Rudolf-Vogel-Bogen 3
81739 MUNICH
Germany

GPS:48.092203, 11.644361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VALENTIN

Please note that we currently only offer breakfast at our hotel. Our restaurant is currently closed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  863 reviews

TripAdvisor Rating  3.5/5  1,135 reviews

Unhygienic

Customer review rating 1.0/5

Rajat Business - Confirmed reviews ALL

I stayed here for 3 nights. Bed sheets never changed. Bathroom dustbin bag never changed. Coffee cup never washed or replaced. Desk not cleaned properly Coffee pouches never refilled And above all while check out, I mentioned everything to the guy at the front desk. He just noted 2 points from above on a piece of paper and wished me a nice day. Waoo. Won't recommend to anyone this hotel and will make sure to post this review at other platforms too.

Customer review rating 2.5/5

Raghu K. K. Business - Confirmed reviews ALL

The check in was not friendly, no concern for customer ask coffee was also not even provided even after asking

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

very good service

Disaster

Customer review rating 0.5/5

Oliver Business - Confirmed reviews ALL

When I checked-in I was given a room on the 3rd floor. When I got to the room it was colder than outside at -2C. I called the reception and they told me that I should change the temperature on the wall box to 25C and wait a few minutes. When nothing happened I went downstairs and I was given a small electric heater. Upon questioning I was told that they had a problem with the heating which they could have told me when I checked in. The heather was far too loud to be used when trying to sleep so I had to freeze all night. I put items in the safe and it closed itself without me being able to enter a code. When I called reception at around 09.30pm I was told that they couldn't open it and I had to wait until 7am the next morning which meant I couldn't work in the evening since I locked my laptop when I went for dinner. The arrogance of the reception team and the lack of interest to find a solution was staggering! Last time I will use the Mercure ever!!

Excellent stay

Customer review rating 5.0/5

Daniela Business - Confirmed reviews ALL

I had one night accommodation on a Christmas Market weekend; the hotel is well connected to the center by public transport. Very comfortable rooms, great breakfast. smooth check inn- anything you need from a hotel stay. I would recommend.

Dear Daniela M., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Neuperlach Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure_Team

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Other web-users rate our hotel

  • 610 reviews 8.6/10 Location
  • 1,296 reviews 5.8/10 Room
  • 763 reviews 6.4/10 Service
  • 89 reviews 2.7/10 WiFi
  • 713 reviews 4.3/10 Comfort
  • 501 reviews 7.6/10 Breakfast
  • 498 reviews 6.3/10 Cleanliness
  • 296 reviews 5.3/10 Value

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