Mercure Hotel Munich Neuperlach South 4 stars

Customer review rating (ALL Rating) 3.9/5 799 reviews

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Rudolf-Vogel-Bogen 3, 81739 MUNICH, Germany

Description

Hotel extras

  • 4-minute walk from Neuperlach Süd S-Bahn and U-Bahn station

  • 253 newly renovated guest rooms

  • Excellent links to the downtown - U-Bahn & S-Bahn station only 200 m away.

  • Free WIFI

  • Easy parking in the underground car park

Our accommodation(s)

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Hotel location

Mercure Hotel Munich Neuperlach South

Rudolf-Vogel-Bogen 3
81739 MUNICH
Germany

GPS:48.092203, 11.644361

Telephone
Fax +49 89 63800800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VALENTIN

Enjoy our regional and international dishes in our restaurant "Valentin". Our popular summer beer garden is an inviting place to stay in fine weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  799 reviews

TripAdvisor Rating  3.5/5  1,150 reviews

Customer review rating 3.5/5

Yash S. G. Solo - Confirmed reviews ALL

A bit outdated and feels a bit uncomfortable. Especially with the super soft beds and small pillows. The room‘s inadequate lighting also makes you feel so tired. There was also no internet connectivity near the bed, only near the entrance of the room. Luckily I was out most of the day, so didn’t matter. But the staff is good. Location is nice as well (close to the U Bahn).

Dear Mr G., Thank you for sharing your experience with us. Thank you very much for sharing your detailed feedback with us. We are pleased to know your booking experience, arrival and check-in went smoothly, and that our team was able to provide you with friendly service throughout your stay. Your kind words about the staff are greatly appreciated, as it is very important to us that every guest feels well-supported and welcomed. However, we regret to hear that you were not entirely satisfied with your experience. We regret to hear that you found the guest room less comfortable in certain areas, especially with respect to the sleeping arrangements, lighting and internet coverage. We also take note of your impressions regarding cleanliness and value for money. Please know we take your remarks seriously, and your thoughts will help us as we strive to continually enhance guest comfort. Should you have concerns at any time, our reception team is available around the clock to assist. Nonetheless, it is nice to read that you appreciated our convenient location close to the U-Bahn and had a pleasant check-out experience. We hope that aspects which worked well contributed in part to a positive overall impression of your visit. We hope to welcome you back in the future for a more comfortable stay. Kind regards, Team of Mercure München Neuperlach Süd

Customer review rating 5.0/5

Ryan W. Business - Confirmed reviews ALL

Amazing. Top marks!

Dear Mr. W., Thank you for such a positive review of your stay. Thank you very much for letting us know that your experience at Mercure Hotel München Neuperlach Süd was so enjoyable. We are delighted that our breakfast, smooth booking process and attentive service all contributed to your satisfaction. Your remarks about our comfortable accommodation, high standards of cleanliness and our eco-friendly efforts are especially valued. It means a lot to us that you felt the value, professionalism of our team and thoughtful amenities helped to make your business stay a successful one. We look forward to the pleasure of welcoming you again soon. Kind regards, Team of Mercure München Neuperlach Süd

Customer review rating 4.0/5

Neslisah P. Couples - Confirmed reviews ALL

We were expecting to get housekeeping service daily, nonetheless, it was two nights of stay so it was not a real problem. Also, single use slippers can also be given.

Dear Guest, Thank you for the time taken to share your experience of staying with us. We are delighted that you enjoyed your time at Mercure Hotel München Neuperlach Süd. It is wonderful to learn that your booking process was seamless and that your arrival, check-in, and departure met your expectations. Your mention of our team’s service is greatly appreciated. Providing helpful and attentive assistance is very important to us, and we are pleased that it made your stay more comfortable. We would love to welcome you back on a future occasion. Kind regards, Team of Mercure München Neuperlach Süd

Customer review rating 4.5/5

Mohammad S. Solo - Confirmed reviews ALL

Hi, The hotel was very good, but the room didn't have an air conditioner! So I don't know if I still liked it if it was summer! Thank you

Dear Mr S., Thank you for sharing your experience with us. We’re delighted to hear about your positive experience at Mercure Hotel München Neuperlach Süd. It’s wonderful that you found your stay enjoyable overall. However, we regret any confusion regarding our pricing display. Our rates are always presented in euros, and we appreciate you bringing this technical detail to our attention. We hope you managed to appreciate our convenient location near Neuperlach Süd station, making city center access effortless. We hope to welcome you back. Best wishes, Team of Mercure München Neuperlach Süd

Customer review rating 0.5/5

Sevim K. Business - Confirmed reviews ALL

Especially I accommodate for business purposes in Mercure NeuPerlach Süd. Except breakfast, employees in the breakfast area and reception employees the rooms are not good, not comfortable, not clean, very cold.. In the last time I accommodated with my family. My daughter can not sleep on the additional bed. The bed springs were sinking.

Dear Ms. K., Thank you for taking the time to share your feedback. We sincerely regret that your accommodation experience fell short of your expectations in several areas. We regret that the room conditions did not provide the comfort level you anticipated during your business trip and family visit. Our team is always available to address any concerns during your stay to ensure a more pleasant experience. We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Team of Mercure München Neuperlach Süd

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Other web-users rate our hotel

  • 589 reviews 8.8/10 Location
  • 1,176 reviews 5.3/10 Room
  • 743 reviews 6.6/10 Service
  • 68 reviews 1.9/10 WiFi
  • 647 reviews 4/10 Comfort
  • 453 reviews 8.1/10 Breakfast
  • 452 reviews 5.5/10 Cleanliness
  • 139 reviews 5.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.