Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 1,949 reviews

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Hotel Mercure Wien Zentrum - Image 1
Hotel Mercure Wien Zentrum - Image 2
Hotel Mercure Wien Zentrum - Image 3
Hotel Mercure Wien Zentrum - Image 4
Fleischmarkt 1a, 1010 VIENNA, Austria

Description

Hotel extras

  • EXCELLENT LOCATION: just 5 minutes from Stephansplatz

  • Located in the historic city center

  • Greenkey Certification

  • Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine

  • Awarded the Austrian Ecolabel

Our accommodation(s)

Single Bed

Standard Single Room

  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 VIENNA
Austria

GPS:48.211361, 16.374772

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GO WIEN

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,949 reviews

TripAdvisor Rating  4.1/5  2,000 reviews

Certificate of excellence 2025

Fantastic location, excellent service but problematic privilege room

TripAdvisor rating 4.0/5

rahelgershuni TripAdvisor review

On the pro side - the hotel is located centrally so that it is a short walk to Stephansplatz and Kartner Strasse and a very short walk to the nearest ubahn station at Schweidenplatz; the staff are excellent and accommodating; the standard purple rooms offered the best accommodations as far as i was concerned and I felt at home during my stay. On the con side - I reserved a privilege room which had several serious flaws: the toilet did not work properly; the safe was locked when i entered and had to be opened by a member of staff; there was no desk in the room but rather only a small table; the side table at one end of the bed was so low that it was unusable; the closet was open rather than closed and there was not enough drawer space or shelf space for clothing. After being there for one night, I wrote a complaint and was shown several rooms. The purple standard room was the best one with a desk, a closed closet, shelf space and a minibar which included constant replenishment of soda and water. Another flaw is the small lobby which does not allow more than 3 people to sit comfortably.

Customer review rating 3.5/5

Benoit D. Friends - Confirmed reviews ALL

surpris du fait que l’on cherche au moment du check out à me faire payer les petits déjeuners qui étaient compris dans mon prix de départ

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Roland Hamminger General Manager

Customer review rating 5.0/5

Genalyn R. Solo - Confirmed reviews ALL

Great location—close to everything I needed. The staff were warm and attentive, and the food was outstanding. Highly recommended!

Dear Genalyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

Customer review rating 5.0/5

Armine A. Families - Confirmed reviews ALL

I will choose this hotel again on my next trip.

Dear Armine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

Customer review rating 4.5/5

Shimshon H. Business - Confirmed reviews ALL

We greatly appreciate the team's responsiveness to an unusual request and finding a suitable solution. It is definitely not obvious.

Dear Shimshon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Front Office

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Other web-users rate our hotel

  • 1,788 reviews 9.8/10 Location
  • 1,508 reviews 7/10 Room
  • 1,497 reviews 9.5/10 Service
  • 26 reviews 6.2/10 WiFi
  • 842 reviews 4.4/10 Comfort
  • 645 reviews 7.8/10 Breakfast
  • 605 reviews 8.6/10 Cleanliness
  • 237 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.