Hotel Mercure Wien Zentrum

Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 769 reviews

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Hotel extras

  • EXCELLENT LOCATION: just 5 minutes from Stephansplatz

  • Located in the historic city center

  • Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine

  • Awarded the Austrian Ecolabel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 VIENNA
Austria

GPS:48.211361, 16.374772

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

GO!Wien

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Our accommodation(s)

Choose between the stylish Standard Room or the Privilege Room with extra facilities.

Single Bed

Standard Single Room

  • Max. number of persons: 1
  • Area: From 16 / 172 sq ft
  • Views: City View
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  769 reviews

TripAdvisor Rating  4.0/5  1,860 reviews

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Everything was good, especially the breakfast. But the coffee-machine...wow...you need more capacity there. Standing in a long queue to get your morning coffee is not what you want. Buy another one!!

Well located, modern, convenient

Customer review rating 4.0/5

Peter Couples - Confirmed reviews ALL

Good rooms and service. Excellent location. Clean, modern and efficient. Breakfast good but larger seating area needed as not always space for guests.

Lovely stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Well presented clean modern room. Well located. All staff were very friendly. Reception staff were very helpful.

Dear Ms. Jane, we thank you kindly for the wonderful feedback about your stay at the Hotel Mercure Wien Zentrum. Thank you for sharing your experience, we are looking forward to your next visit! Best regards from Vienna, Salvatore Baingiu Assistant FO Manager Mercure Wien Zentrum

Very well located - able to walk to all the key sites

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice hotel to stay in

Dear Mr. Denis, we thank you kindly for the positive feedback about your stay at the Hotel Mercure Wien Zentrum. Thank you for sharing your experience, we are looking forward to welcoming you again soon! Best regards from beautiful Vienna, Salvatore Baingiu Assistant FO Manager Mercure Wien Zentrum

Customer review rating 3.0/5

Gregory P. Couples - Confirmed reviews ALL

Hotel was nice but I am unhappy that €30 I paid when booking online for late checkout until 6 pm was not known or acknowledged by the hotel. Hotel was able to allow me to stay until 3 pm based on late arrivals but the €30 paid was clearly a wasted charge providing no value.

Dear Mr. P., thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I took a deeper look on your reservation and I noticed that the late check-out (for which you rightfully paid €30,00 in advance) has not been recognized by our software. That amount has been then used to pay the extras on the room (namely, a restaurant bill). We hereby apologize deeply for the inconvenience. As a small compensation I will put extra 2000 Points (€ 40,00) directly on your Accor account. It is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcoming you again soon, Salvatore Baingiu Assistant FO Manager Mercure Wien Zentrum

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Other web-users rate our hotel

  • 624 reviews 9.8/10 Location
  • 559 reviews 7.3/10 Room
  • 568 reviews 9.6/10 Service
  • 8 reviews 6.8/10 WiFi
  • 305 reviews 8.4/10 Breakfast
  • 271 reviews 4.1/10 Comfort
  • 209 reviews 9.1/10 Cleanliness
  • 81 reviews 9/10 Vibe

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