ibis Koeln Am Dom 2 stars

Customer review rating (ALL Rating) 4.4/5 1,451 reviews

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Description

Hotel extras

  • Central location near Cologne Cathedral

  • Cologne's main train station can be reached on foot in just a few minutes

  • Rhine and historic old town in the immediate vicinity

  • Direct connection to Cologne/Bonn International Airport

  • ALL-SAFE certified hotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Koeln Am Dom

Bahnhofsvorplatz
50667 KOELN
Germany

GPS:50.942563, 6.957725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LOBBY BAR

24h drinks at the hotel bar. Enjoy our selection of a variety of drinks. You can find out more and more at the lobby bar of our ibis Köln am Dom

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,451 reviews

Customer review rating 4.5/5

Jo H. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Gudrun L. Couples - Confirmed reviews ALL

Dear Mrs. L., Thank you very much for taking the time to share your wonderful feedback about your stay with us. We are delighted to hear that our location directly next to Cologne Central Station was exactly what you and your husband were looking for. It is also a pleasure to know that you found your room comfortable and, most importantly, very clean. A special thank you for your kind words about our reception team. We are especially pleased to hear that the gentleman who welcomed you was polite and helpful. We will be happy to share your compliments with him and the entire team. We also appreciate your comment regarding the bathroom extractor fan. Thank you for bringing this to our attention. Guest feedback like yours helps us to continuously improve our facilities and services. It means a great deal to us that you would choose to stay with us again, and we are already looking forward to welcoming you back to ibis Köln am Dom. Kind regards, Dominik, for the team at ibis Köln am Dom

Customer review rating 3.5/5

Aldert F. Couples - Confirmed reviews ALL

Dear Mr. F., Thank you for taking the time to share your detailed feedback about your stay with us. We are pleased to hear that you had an overall good stay. At the same time, we sincerely appreciate your honest comments, as they help us identify areas where we can improve. We are sorry that the condition of your room and bathroom did not meet your expectations. Your remarks regarding renovation have been noted and will be shared with the relevant departments. We also regret that your breakfast experience was disappointing. An empty fruit platter and a waffle maker that was out of order should have been addressed more promptly, and we apologize that this affected your impression of our breakfast offering. Furthermore, we are sorry to learn that the service you received at the reception did not reflect the friendly and welcoming hospitality we strive to provide. Please accept our apologies for this experience. We will discuss your feedback with our team to ensure that every guest feels genuinely welcome. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Kind regards, Dominik, for the team at ibis Köln am Dom

Customer review rating 4.5/5

Geoffrey H. Couples - Confirmed reviews ALL

Dear Mr. H., thank you very much for your wonderful review and recommendation. We are delighted that you enjoyed our unique location with direct access to Cologne Central Station and the stunning views of Cologne Cathedral. It is also great to hear that you appreciated the quiet rooms, our breakfast, and the friendliness of our team. We truly appreciate your kind words and hope to welcome you back to ibis Köln am Dom on your next visit to Cologne. Kind regards, Dominik for the ibis Köln am Dom team

Customer review rating 4.5/5

Stephen C. Couples - Confirmed reviews ALL

Dear Mr. C., thank you very much for your kind review and for choosing to stay with us. We are delighted to hear that your stay met your expectations and that you appreciated the friendly and helpful welcome from our team. We will be happy to share your compliments with our colleague at reception. Regarding your comment about ice: we understand that having ice available can be convenient, especially on warmer days. However, as a small hotel without a bar or restaurant area, we unfortunately do not have the facilities to provide ice on a regular basis. We also appreciate your feedback regarding the drinks available in the lobby. Our prices are regularly reviewed and are based on local conditions and comparable hotels in the area. Thank you again for your feedback. We hope to have the pleasure of welcoming you back to ibis Köln am Dom in the future. Kind regards, Dominik for the ibis Köln am Dom team

Other web-users rate our hotel

  • 1,107 reviews 9.6/10 Location
  • 962 reviews 6.4/10 Room
  • 660 reviews 8.8/10 Service
  • 17 reviews 7.5/10 WiFi
  • 409 reviews 8.5/10 Breakfast
  • 370 reviews 7.3/10 Cleanliness

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