Novotel London West 4 stars

Customer review rating (ALL Rating) 4.2/5 2,400 reviews

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1 Shortlands, Hammersmith, W6 8DR LONDON, United Kingdom

Description

Hotel extras

  • 40 flexible event spaces for up to 4,000 attendees

  • Onsite car and coach parking

  • 5 minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • Pet-friendly rooms available

  • State-of-the-art gym

Our accommodation(s)

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Room 1

Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Telephone
Fax +44 20 8741 2120

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,400 reviews

TripAdvisor Rating  3.8/5  5,686 reviews

Special thanks to Alex - art of welcoming and professionalism !

TripAdvisor rating 5.0/5

Camper40123349124 TripAdvisor review

Dear Guest, Thank you for letting us know how satisfied you were with your recent stay. We're delighted our team members made such a positive impression with their professional service and warm hospitality. Our breakfast offerings at Aroma Restaurant aim to provide a satisfying start to the day, and we're thrilled this aspect of your experience stood out. It's particularly rewarding to know you would recommend us so enthusiastically to others. This endorsement means everything to our team as we strive to maintain our standards of service excellence. We hope to see you again in the future! Kindest regards, Anastasios Agiannitis, Guest Relations Manager

Amazing staff

TripAdvisor rating 5.0/5

Anwar J TripAdvisor review

Dear Anwar, We appreciate your kind feedback. We're delighted you highlighted your experience with Alex and Jeff, who consistently aim to resolve guest matters promptly. Our team takes pride in providing attentive service that makes stays memorable, and we're thrilled this came through during your visit. Knowing you'd choose us again is the greatest compliment we could receive. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Alex and Jeff really fixed the room issue we jej and I will definitely recommend them and novohotel come here and don’t

TripAdvisor rating 5.0/5

Fares M TripAdvisor review

Dear Fares, It was a pleasure to receive your kind feedback. It is wonderful to hear about your positive experience at Novotel London West. We’re delighted our colleagues could resolve the room issue promptly and that you felt confident to recommend us. Your satisfaction is our greatest reward, and we appreciate you highlighting our team’s dedication. We look forward to welcoming you again soon. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Thanks for your service

TripAdvisor rating 5.0/5

Waneenat S TripAdvisor review

Dear Guest, Thank you for taking the time to review your stay. We're delighted our central location near transport links worked well for your travels. Our team takes pride in maintaining welcoming spaces and addressing guest needs promptly. It's rewarding to know our combined efforts contributed to your positive experience. We look forward to welcoming you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Thank you, Alex

TripAdvisor rating 5.0/5

Passenger14315660258 TripAdvisor review

Dear Assen, Thank you for this review. It’s wonderful to hear you enjoyed your stay with us. We’re delighted our location near Hammersmith Station made exploring London convenient for your solo travels. Our team takes pride in delivering thoughtful service, and we’re glad this enhanced your visit. The Artisan Grill’s terrace and Aroma Restaurant’s breakfast options aim to make every stay memorable through both comfort and accessibility. We hope to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

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Other web-users rate our hotel

  • 2,419 reviews 9.4/10 Location
  • 3,126 reviews 6.5/10 Room
  • 3,771 reviews 8.6/10 Service
  • 64 reviews 6.8/10 WiFi
  • 1,262 reviews 8.5/10 Breakfast
  • 1,191 reviews 6.5/10 Cleanliness
  • 74 reviews 8.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.