ibis Chalon-sur-Saône North (Hotel renovated) 3 stars

Customer review rating (ALL Rating) 4.6/5 893 reviews

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Rue Paul Vachet, 71100 CHALON SUR SAONE, France

Description

Hotel extras

  • 24-hour reception staff

  • Free parking in front of the hotel

  • Bar open 24 hours a day

  • 24-hour snacks available at the hotel

  • 15% discount at the Courtepaille grill

Our accommodation(s)

Hotel location

ibis Chalon-sur-Saône North (Hotel renovated)

Rue Paul Vachet
71100 CHALON SUR SAONE
France

GPS:46.796165, 4.838347

Telephone
Fax +33 3 85 46 39 17

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  893 reviews

TripAdvisor Rating  4.0/5  321 reviews

Nice room

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The receptionist ( I asked her name but I forgot, sorry) gave us a nice room with parket floor because of my allergy for dogs. Also she prepared for us a nice pizza and did not want to go out for dinner because we had a long trip and were tired. We ate outside on the terras : it was all perfect.

Dear Pierre V., We very much appreciate your comments regarding your stay at the ibis Chalon-sur-Saône Nord (Hôtel rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine / Manager

Ibis Chalon Sur Saune good stay

Customer review rating 3.5/5

Quackyduck2 Couples - Confirmed reviews ALL

Very very disappointed that we were not informed that the Courtepaille had closed down. The only reason we stay at this hotel is that we’re both disabled and can just walk next door to restaurant. Will not be staying here again.

Dear JUDITH S., We very much appreciate your comments regarding your stay at the ibis Chalon-sur-Saône Nord (Hôtel rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the closure of the restaurant which is beyond our control. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle and her team

Checkout problem

Customer review rating 3.0/5

John Y. Couples - Confirmed reviews ALL

Am regular Accor customer. Always book and prepay online. Asked if breakfast required on arrival. Declined. On checkout left key in box provided. Chasef through car park by receptionist who thought I had not paid. Returned to hotel and explained. She then suggested breakfast taken and not paid for having realised room was paid for. Bad and very embattssing experience. Shall rethink my future accommodation requirements.

Dear JOHN Y., Thank you for taking the time to tell us about your experience at the ibis Chalon-sur-Saône Nord and for your loyalty. I'm sorry that your experience did not meet your expectations; allow me to express my most sincere apologies. Please be assured that we are taking appropriate action to resolve the issue and prevent this from happening again. We appreciate you sharing your concerns and hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle and her team

Great location for travel!

Customer review rating 4.5/5

Veronica Couples - Confirmed reviews ALL

This is a great place for a stopover during night travels! The hotel is very cool and the rooms are clean and comfy. The staff is super kind and friendly. We loved it.

Dear VERONICA B., We very much appreciate your comments regarding your stay at the ibis Chalon-sur-Saône Nord (Hôtel rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine / Responsable Hébergement.

Good Place for a stopover

Customer review rating 4.0/5

Jjp Solo - Confirmed reviews ALL

The staff were friendly and helpful. The bed was excellent; I had a very good night's sleep. The breakfast also very good. One small downside. I asked for a glass of bourgogne aligote. Unfortunately the bottle had been opened too long ago and although not a connoisseur I could tell this wine was past it best as it had the taste of vinegar. I was offered another glass from a bottle with even less in it. I changed to red. Opened wine should be checked before offering to guests. I went into the 'garden' to have my wine but the seating was grubby and the area unkempt. Shame it would have been a good place to sit on a very hot afternoon. Otherwise would stay again.

Dear JENNIFER P., Thank you for taking the time to tell us about your experience at the ibis Chalon-sur-Saône Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine / Responsable Hébergement.

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Other web-users rate our hotel

  • 174 reviews 8.4/10 Location
  • 420 reviews 7/10 Room
  • 494 reviews 9.3/10 Service
  • 267 reviews 8.6/10 Breakfast
  • 154 reviews 8.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.