Novotel Avignon Nord 4 stars

Customer review rating (ALL Rating) 4.6/5 1,848 reviews

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135 avenue louis pasteur, 84700 SORGUES, France

Description

Hotel extras

  • 15 minutes from the center of Avignon

  • Swimming pool

  • Tennis courts and playground

  • Bar with terrace and concerts

  • 5,400 sq. ft. of modular meeting rooms

Our accommodation(s)

Hotel location

Novotel Avignon Nord

135 avenue louis pasteur
84700 SORGUES
France

GPS:43.985018, 4.888744

Telephone
Fax +33 4 90 03 85 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CONFIDENTIEL

From the mozzarella bar to the in-house dessert buffet, fine dining is an event at the Confidentiel. Our cosmopolitan menu reimagines top regional fare to enjoy in the restaurant or on the garden terrace.

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,848 reviews

TripAdvisor Rating  4.0/5  1,123 reviews

A very different hotel with great atmosphere

Customer review rating 4.0/5

Pierre N. Business - Confirmed reviews ALL

Well located, different from other Mercure or Novotel, with a ttue personality. The decoration is great, the room are renovated and offer the calm for night. Breakfast buffet is amazing, and on a 4 star hotel. Restaurant is athypic, with a real chef, and it is always full. In Avignon it is the place to stay in this hotel category.

Dear PIERRE N., Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the unique atmosphere of our hotel, as well as the quality of our décor, rooms, and services. We're delighted that our breakfast buffet and restaurant added to the enjoyment of your stay. We take great pride in offering an authentic experience to our guests, and your positive feedback is the best reward for our team. We look forward to welcoming you back on your next visit to Avignon. Best regards, Sincerely, Djaouida LOURDIN Chef de Réception Novotel Avignon Nord

Good room

Customer review rating 3.0/5

Mark Y. Business - Confirmed reviews ALL

Room good , food terrible , and locked out side of gate

Dear MARK, Thank you for taking the time to tell us about your experience at the Novotel Avignon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Confidentiel restaurant, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We offer a cosmopolitan menu to satisfy all types of customers wherever they come from, we are sorry that the quality of the dishes did'nt suit you. Please rest assured that we are taking the appropriate measures to address the problems, especially with our staff, and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, Sophie LITSCHGI Confidentiel Restaurant Director Novotel Avignon Nord

Novotel’s

TripAdvisor rating 2.0/5

Houdini999 Business - TripAdvisor review

Lovely rooms , but don’t bother with the food and nowhere nearby to eat nearby … , tried to find another place to eat but kfc which don’t serve legs or thighs in France then Chinese which we walked out of , tried hotel food but only had tapas , tacos stale and tasteless, bao buns not sure then have even seen a real one , grilled veg , cold and tasteless…

Dear customer, Thank you for taking the time to tell us about your experience at the Confidentiel restaurant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Confidentiel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Director

Convenient stay close to Avignon and highway

TripAdvisor rating 4.0/5

PeterVerhelst Couples - TripAdvisor review

Everything you can expect from a Novotel, situated in a good place. But they really need to find a solution to the busses getting stuck...

Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez apprécié la situation de notre hôtel, idéalement situé proche d'Avignon et de l'autoroute. Nous prenons bonne note de votre remarque concernant les bus et comprenons les désagréments que cela peut occasionner. Soyez assuré que nous travaillons à trouver des solutions pour améliorer cette situation. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt et de vous offrir une expérience encore plus agréable

Next to my customer offices

Customer review rating 3.0/5

Laurent Business - Confirmed reviews ALL

Hotel room was nice, but there was a smell of humidity in the room. When opening the window, the smell of the kitchen came directly to the room, with some spiderweb which were not removed. The rest of the room was fine. Regarding the restaurant, it seems exceptional for the average persons, but for a person like me with allergies, there was only one thing I could eat (Grilled salmon with oil dripping potatoes). But while waiting for my meal, I noted that some waiters were cutting some bread, the bread felt on the ground... and back in the plate to the customer ... This is the moment when I am glad to be allergic to gluten. Unfortunately, similar situation occurred with forks and knives. Reason why I decided not to have breakfast nor dinner the next day at this restaurant.

Dear LAURENT S., Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the room, but we're truly sorry for the issues you encoubtered. We take your comments regarding the humidity and cleanliness very seriously, and we will immediately stengthen our oversignt in these areas to ensure impeccable quality. Regarding the restaurant, we regret that the menu did not meet your expectations in terms of options for people with allergies. We understand how important it is to have a variety of choices that cater to everyone's needs, and we will work with our team to expand our offerings to better serve all our guests. We're also sorry to hear that you observed inadequate service practices. Your feedback is invaluable to us and will be shared with our team to reinforce our standards of hygiene and service, as the well-being and satisfaction of our guests are our top priorities. We sincerely hope to have the chance to welcome you back and provide you with an experience that fully meets your expectations. Warm regards. Djaouida LOURDIN Chef de Réception Novotel Avignon Nord

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Other web-users rate our hotel

  • 262 reviews 9.2/10 Location
  • 585 reviews 7.9/10 Room
  • 688 reviews 8.7/10 Service
  • 390 reviews 9.4/10 Vibe
  • 268 reviews 9.3/10 Amenities
  • 262 reviews 8.7/10 Breakfast
  • 197 reviews 8/10 Cleanliness
  • 67 reviews 8.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.