Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,822 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,822 reviews

TripAdvisor Rating  4.0/5  3,638 reviews

Customer review rating 4.0/5

Farah M. Business - Confirmed reviews ALL

Gd location, close to airport by metro, and also to city center, metro is just 5-6 minutes walking, godd quality price, also breakfast is good, staffs are also gentle and kind, i was able to do check in early, thanks

Dear Mr M., We thank you for your comments about your stay at our hotel. We are delighted that you had a great stay during your business trip. Our team strives to create a seamless environment for our guests, and it’s heartening to know we met your expectations. However, we sincerely regret any inconvenience you experienced regarding accessibility of the WiFi. Please know we continuously review our facilities to ensure comfort for all our guests. Finally, we hope you enjoyed the convenient connections to Amsterdam’s city center and Schiphol Airport, making your travels smoother. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Manager on Duty

Customer review rating 4.5/5

Meryem B. Couples - Confirmed reviews ALL

The first impression matters a lot, and Osman from the front desk team did a great job. He was so welcoming and friendly. I didn’t get the chance to thank him, so hopefully he will read this

Dear Ms. B., Thank you for sharing your experience at our resort. We are delighted to hear that Osman from our front desk team made your arrival so welcoming. His dedication to guest satisfaction is something we take great pride in. That said, we regret any inconvenience you experienced regarding accessibility during your stay. Our team is always available to assist with any immediate concerns to ensure comfort and convenience. Finally, we are thrilled you found value in our ALL loyalty program and look forward to welcoming you back for another memorable visit. We look forward to welcoming you back for another excellent experience with us. Kind regards, Manager on Duty

Customer review rating 5.0/5

Harley T. Friends - Confirmed reviews ALL

Perfect

Dear Mr T., Thank you for this positive review of your experience. We are thrilled you had such a wonderful time at Novotel Amsterdam City. We are delighted that your stay met all expectations and you appreciated our entire team’s efforts. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 4.5/5

Dan M. Couples - Confirmed reviews ALL

service as always meeting my expectation, and this time even beyond. Your frontline staff understood my personal needs, from reservations team, Ms. Hoang as well as Mr. de Vries, they have have been very efficient and replied promptly regarding my schedule. They have shown a lot of understanding and really tailor-made my stay. ensuring care at check-in and my comfort. The stay has been awesome with exceptional hospitality. Although I didnt need to do housekeeping service. when ever I needed any item, they brought me in a timely manner. Thank you again for making my stay a home-coming feeling smooth and comfortable one.

Dear Mr. M., We appreciate that you took the time to share your experience with us. We are delighted that your experience at Novotel Amsterdam City surpassed your expectations, especially with our tailored service. Our team takes great pride in addressing individual needs, and we are thrilled to hear how Ms. Hoang and Mr. de Vries provided prompt and efficient support throughout your stay. It’s wonderful to know their efforts contributed to your comfort and care during check-in. That said, we regret any inconvenience caused by the cleanliness oversights in your room. Our housekeeping team strives to maintain high standards, and we will reinforce protocols to ensure thoroughness in all areas. Nonetheless, we are glad the personalized attention from our staff made your visit memorable. Your recognition of their dedication is deeply appreciated and will be shared with them. We hope your stay allowed you to explore nearby attractions like Amstel Park and the vibrant city center, both easily accessible from our location. We hope to welcome you back on a future occasion. Best wishes, Manager on Duty

Customer review rating 3.5/5

David R. Business - Confirmed reviews ALL

Good bed, small restroom, no power plugs for charging electronic devices. Good breakfast.

Dear Mr R., Many thanks for having taken the time to review your stay. We are pleased to hear that our Live N Dream bed contributed to your comfort during your business trip. That said, we sincerely regret that some aspects of your stay fell short of your expectations. Our team is continually working to optimize room layouts and connectivity options, and we will consider your observations as we refine our services. Guest feedback like yours helps us identify areas for enhancement. Additionally, we hope you were able to take advantage of our convenient location near the RAI Convention Center during your visit to Amsterdam. We hope to welcome you back in the future for an improved stay. Kind regards, Manager on Duty

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Other web-users rate our hotel

  • 1,867 reviews 8.8/10 Location
  • 2,168 reviews 7.1/10 Room
  • 2,054 reviews 8/10 Service
  • 39 reviews 8.4/10 WiFi
  • 1,220 reviews 8.9/10 Breakfast
  • 1,132 reviews 6.7/10 Cleanliness
  • 414 reviews 7.8/10 Amenities
  • 348 reviews 8.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.