Novotel Budapest City & Budapest Congress Center 4 stars

Customer review rating (ALL Rating) 4.3/5 669 reviews

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Description

Hotel extras

  • Easy access to public transportation

  • Free WiFi, work space, flat-screen TV

  • Family rooms

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

Our accommodation(s)

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Hotel location

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 BUDAPEST
Hungary

GPS:47.488441, 19.023734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

NOVO2 Lounge Bar would have never been so special without creativity and experience of our chefs. Each of them creates their own unique and original style inspired by the flavors from all over the world.Contemporary cuisine. Children menu offered as well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  669 reviews

Customer review rating 4.0/5

Christina T. Friends - Confirmed reviews ALL

Everything was perfect. But the next day I asked the host if I can dining my breakfast at the balcony of the hotel and he picked the cutlery from my plate before he explained that I can not go there.

Dear Guest, Thank you for your positive feedback. I apologize for the misunderstanding regarding your request to have breakfast on the balcony. We hope to welcome you again in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 3.5/5

Stanislav F. Business - Confirmed reviews ALL

The window in the room 515 could not be closed completely. After closing the window there was a gap for a finger. Because of this, there was noise in the room from nearby traffic. It was unpleasant and disturbing.

Dear Guest, Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed the comfort of our beds and the juicer's offerings. However, I sincerely apologize for the inconvenience caused by the window in your room. Please be assured that we take such matters seriously, and your comments will be reviewed to enhance our guest experience. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 4.0/5

Timothy C. Families - Confirmed reviews ALL

First time at this hotel..Helpful and friendly staff. The swimming pool made it more of an event for us. A few changes could improve the experience.

Dear Guest, Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that our staff made a positive impression and that you enjoyed the swimming pool. We hope to welcome you again in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 0.5/5

Tufan G. Families - Confirmed reviews ALL

I had booked a family room. I requested a baby cot for our room. However, we were given a room with two separate beds combined and no baby cot. This was my first stay, but it will be my last.

Dear Guest, I regret to learn that your recent stay did not meet your expectations, particularly regarding the absence of a baby cot. Your feedback is invaluable, and we will ensure it is reviewed to enhance our guest experiences in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 4.5/5

Audrey Z. Families - Confirmed reviews ALL

Very helpful and efficient staff, room comfortable

Dear Guest, Thank you for your kind words regarding our staff and the comfort of your room. We are pleased to hear that you had a positive experience during your stay with us. We hope to welcome you again in the future. Sincerely, Attila Kővári Front Office Manager Novotel Budapest City

Other web-users rate our hotel

  • 491 reviews 8.3/10 Location
  • 810 reviews 5.5/10 Room
  • 644 reviews 8.7/10 Service
  • 25 reviews 5/10 WiFi
  • 602 reviews 8.4/10 Breakfast
  • 406 reviews 4.4/10 Comfort
  • 332 reviews 6.1/10 Cleanliness
  • 199 reviews 4.3/10 Vibe

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