Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 3.9/5 457 reviews

Novotel Coventry M6 J3 - Image 1
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Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Parking available

  • 8 dedicated meeting rooms available with secure measures in place

  • Family & Pet Friendly

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  457 reviews

Customer review rating 1.5/5

Miguel A. F. F. Business - Confirmed reviews ALL

Check-in was quite stressful, as the receptionist was not helpful and had a poor attitude. The food was of very low quality and some of the ingredients looked unappealing. The fruit in particular had a bad colour and did not seem fresh. The bedroom had a strong cigarette smell and appeared to have been prepared in a rush.

Dear Miguel, Thank you for your feedback. We’re sorry to hear that your arrival experience did not meet expectations, as well as your concerns regarding the food quality and the condition of your room. We take these comments seriously. I personally handled check-in during this period and was sorry to read your impression, as this is not the level of service I aim to provide. Your feedback has been noted, and we will also review the points raised regarding food freshness and room preparation with the relevant teams. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much improved experience in the future. Kind regards, Nagid, Front Office Manager

Customer review rating 4.0/5

Janet P. Families - Confirmed reviews ALL

Room was lean food at evening meal and breakfast eas good great outdoor area for children

Dear Janet, Thank you for your lovely feedback. We're really pleased to hear you enjoyed the lean food options at dinner and that breakfast was good. It’s also great to know the outdoor area worked well for the children — we aim to make it a relaxing space for families. We hope to welcome you back again soon! Many thanks, Rianna Woodlock Food and beverage manager

Customer review rating 4.0/5

Jeremy I. J. Business - Confirmed reviews ALL

very freindly and helpfull

Dear Jeremy, Thank you for your kind feedback; we are delighted to hear that you found our team very friendly and helpful, and we truly appreciate your positive comments. We look forward to welcoming you back again soon. Kind regards, Nagid, Front Office Manager

Customer review rating 4.0/5

John M. Solo - Confirmed reviews ALL

Welcoming and perfectly acceptable.

Dear John, Thank you for your kind review; we are pleased to hear that you found your stay welcoming, comfortable, and supported by our engaging team, as well as appreciating the cleanliness and amenities of your room. We also value your feedback regarding the furniture and carpets and will certainly take this into consideration as we continue to improve our facilities. We hope to have the pleasure of welcoming you back again soon. Kind regards, Nagid, Front Office Manager

Customer review rating 3.5/5

Alison S. Solo - Confirmed reviews ALL

This is my second stay of many as I attend weekend courses nearby. Check-in was good, and Moussa gave me some additional decaf coffee sachets as I had asked for extra when I booked the stay. The room was clean and tidy, though all the carpets are very stained. I was missing a non-slip shower mat. The TV had disconnected from the internet for the first 30 minutes I was watching it, so I only had basic channels, but I wasn't really watching it, so it wasn't an issue. I had a wifi problem the last time I stayed, but it seemed much better this time. I was on a lower floor, so not sure if that made a difference. The shower was excellent - powerful, hot, clean. I love the shower gel and shampoo. Plenty of fresh, clean towels. I had a sleepless night, but that was not the hotel's fault. I would, however, comment that your air conditioning only goes down to 19 degrees. This is useless for menopausal women. Far too warm. At home, I keep my bedroom down to 13 degrees. Something to think about. Had a club sandwich in the bar - pleasant enough. The menu on your website is different to the one on offer at the hotel. Overall, the stay was pleasant, and reasonable value for money. Staff pleasant and approachable.

Dear Alison, Thank you for choosing to stay with us again and for sharing such detailed feedback. We’re pleased to hear that your check-in went smoothly and that Moussa was able to assist with your request, and it’s great to know you found the room clean, the shower excellent, and the WiFi improved during this visit. We truly appreciate your comments regarding the carpets, missing shower mat, TV connection, menu differences, and air conditioning, and these will be reviewed with the team as we continue to improve our guest experience. We’re glad you found your overall stay pleasant and our staff approachable, and we look forward to welcoming you back again soon. Kind regards, Nagid, Front Office Manager

Other web-users rate our hotel

  • 335 reviews 9.2/10 Location
  • 983 reviews 6.3/10 Room
  • 759 reviews 7.9/10 Service
  • 35 reviews 3.7/10 WiFi
  • 553 reviews 4/10 Cleanliness
  • 350 reviews 6.5/10 Breakfast
  • 319 reviews 3.6/10 Amenities
  • 293 reviews 4.1/10 Food

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