Novotel Valenciennes 4 stars

Customer review rating (ALL Rating) 4.3/5 717 reviews

Novotel Valenciennes - Image 1
Novotel Valenciennes - Image 2
Novotel Valenciennes - Image 3
Novotel Valenciennes - Image 4
Rue de Maugre, Parc Activites l'Aerodrome, 59220 ROUVIGNIES, France

Description

Hotel extras

  • Enclosed private car park equipped with a Tesla Supercharger

  • 200 m2 of adaptable lounges with natural light

  • La Balancelle brasserie within the hotel, open to everyone

  • Tree-lined park and summer terrace

  • Non-heated outdoor swimming pool open during the summer

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Valenciennes

Rue de Maugre, Parc Activites l'Aerodrome
59220 ROUVIGNIES
France

GPS:50.337038, 3.454964

Telephone
Fax +33 3 27 21 06 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Balancelle - Brasserie Maison

Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  717 reviews

TripAdvisor Rating  3.6/5  509 reviews

Good stay - nice staff, well located, comfortable room, safe for the cars

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

It's the second time we come to this hotel. The staff is very welcoming and attentive to our needs - also lovely with our dog who came with us! The room is practical and has everything we need. There is a nice bar and restaurant. The parking is safe.

Mrs RUSSELLE, Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards. Aurore, service réception, Novotel Valenciennes.

Room Perfect - restaurant not very good

Customer review rating 3.0/5

S. Business - Confirmed reviews ALL

At the restaurant, prices are very high. 23e for a chicken is to expensive. On the menu, there were no salad anymore, no beef steak anymore and no désert anymore… It was 19:30 but already not a lot of choixes… Not a big deal but at this price, it is not acceptable.

Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au Novotel Valenciennes. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous avons pris bonne note de l\'ensemble de vos remarques et nous nous excusons de la gêne occasionnée. J’espère que vous nous donnerez l\'occasion de regagner votre confiance à l\'occasion d\'un prochain séjour. N\'hésitez pas à me contacter directement. Bien cordialement, Amaury S. Responsable hébergement Novotel Valenciennes

Poor location, noisy, food not good

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Poor location, noisy, food not good

Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au Novotel Valenciennes. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous avons pris bonne note de l'ensemble de vos remarques et nous nous excusons de la gêne occasionnée. J’espère que vous nous donnerez l'occasion de regagner votre confiance à l'occasion d'un prochain séjour. N'hésitez pas à me contacter directement. Bien cordialement, Amaury S. Responsable hébergement Novotel Valenciennes

Needs entire revamp

TripAdvisor rating 1.0/5

Charlotterose2308 Families - TripAdvisor review

We stayed here enroute to Disneyland Paris from UK with a 3 year old. We booked due to good experiences with Novotel Hotels before - sadly this one did not live up to expectations! The room we stayed in the ground floor, opposite the car park. It was incredibly dated and dirty. The toilet smelled of urine and hadn’t been cleaned adequately. The sofa was ripped and covered with a smelly old blanket. The walls are all artex and painted dark red (the photos are very deceiving). There was nowhere nearby to eat. The breakfast was extremely limited (continental) and one poor lady working (doing the best she could!). Lots of food had run out (toast, jam etc). The man on reception was very kind, but sadly the state of the hotel really let the staff down. This desperately needs an entire revamp. I definitely would not stay here again.

Madame, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes

Comfortable, family friendly hotel.

Customer review rating 5.0/5

Rudy Families - Confirmed reviews ALL

Spacious rooms, clean, plenty of parking, kids games area. Friendly staff.

Monsieur, Toute l'équipe du Novotel Valenciennes tient à vous remercier pour vos commentaires. Nous sommes ravis d'avoir contribué à la réussite de votre séjour et espérons vous revoir bientôt.. Amaury S. Responsable Hébergement Novotel Valenciennes

In partnership with TripAdvisor

Other web-users rate our hotel

  • 165 reviews 9/10 Location
  • 372 reviews 6/10 Room
  • 426 reviews 9.2/10 Service
  • 6 reviews 8.3/10 WiFi
  • 167 reviews 7.5/10 Breakfast
  • 130 reviews 6.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Rouvignies

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.