Unheated outdoor pool (open June to September) and petanque court.
200 m2 of adaptable lounges with natural light
TV with 55" flat screen
Tree-lined park and summer terrace
Free enclosed private car park
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Rue de Maugre, Parc Activites l'Aerodrome
Access and transport
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Access: 8 km / 4.97 mi 30 min walk / 10 min drive
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Wheelchair accessible hotel
- Meeting rooms
La Balancelle - Brasserie Maison
Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!
Our guest reviews
Our guest reviews
100% genuine reviews from our guestsFind out more
Convenient over night location for long distance travels
Customer review rating 3.0/5
Anonymous Couples - Confirmed reviews ALL
Pro: very helpful staff , relatively spacious rooms and facilities in the corridors like cold water and even sparkling being offered. Safe location due to electric gate operated and closed at night. The restaurant and swimming pool area are good too. Con: A very noisy location just by the motorway so a must is to choose a room as far from the road noise as possible. The hotel has no a/c so the rooms get very warm during the summer months. The parking is spacious but has a lot of obstacles like shrubs , trees and curbs that prevents the guests to park everywhere in a convenient way. The hotel seems to be popular among contractors, and business guests from abroad too so it gets very crowded in the public areas many evenings.
Dear Sir, Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes
TripAdvisor rating 1.0/5
pete f TripAdvisor review
Over the friendliest possible feedback that the food was (the steak) was not of the highest quality, or, properly prepared (tough as a boot); the night Concierge threw her toys out of the pram and stormed into the most bizarre reaction in front of everyone . Just surreal.
Customer review rating 3.5/5
Ssd Families - Confirmed reviews ALL
The room was nice, however not so clean. There was a lot of dust. The extra bed was not well made, I even questioned if the sheets where clean. The breakfast was nice.
Sir, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes
As always , a very good stay.
Customer review rating 5.0/5
Anne-grethe S. Families - Confirmed reviews ALL
Always a nice welcoming and friendly atmosphere.
Dear Madam, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes
Great hotel for dogs and children
Customer review rating 4.0/5
H M. P. Couples - Confirmed reviews ALL
This was a return visit for us on our way back to UK. The welcome from reception is good. The facilities for children, pool, table tennis etc. are also welcoming. Dogs are made welcoming me with a dog bowl in the room. The very large garden area is securely fenced so great to let our dog off the lead for a game of fetch. The rooms are tired but clean and comfortable. The restaurant food was simple but reasonably priced. The buffet breakfast was difficult to navigate as there were no pots for jams and it lacked fluidity. But for an overnight e route it was fine.
Dear Sir, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes
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