Novotel Valenciennes 4 stars

Customer review rating (ALL Rating) 4.2/5 827 reviews

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Hotel extras

  • Enclosed private car park equipped with a Tesla Supercharger

  • 200 m2 of adaptable lounges with natural light

  • La Balancelle brasserie within the hotel, open to everyone

  • Tree-lined park and summer terrace

  • Non-heated outdoor swimming pool open during the summer

Our accommodation(s)

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Hotel location

Novotel Valenciennes

Rue de Maugre, Parc Activites l'Aerodrome

GPS:50.337038, 3.454964

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Balancelle - Brasserie Maison

Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  827 reviews

TripAdvisor Rating  3.5/5  509 reviews

As alway a very good stay.

Customer review rating 5.0/5

Anne-grethe S. Couples - Confirmed reviews ALL

Very nice and friendly atmosphere. Kind and professional staff at reception.

Madame, Toute l'équipe du Novotel VALENCIENNES vous remercie de votre fidélité et de vos compliments. C'est toujours avec plaisir que nous vous accueillons dans notre établissement. En espérant vous revoir très bientôt! Amaury S. Responsable Hébergement Novotel Valenciennes

Our brief stay was most enjoyable

Customer review rating 4.5/5

Miked Couples - Confirmed reviews ALL

Very friendly and attentive staff ensured that our brief stay was most enjoyable. Good food and extensive breakfast added to the comfort of the regular Novotel room

Dear Sir, Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

Fine but service in restaurant very slow

Customer review rating 2.0/5

Simon Families - Confirmed reviews ALL

The stay was OK, but the service in the restaurant was very slow. We sat down at 19.30 and only got food at 21h. Drinks vouchers were not accepted after the bill came for the wine we had, though we put them with the meal vouchers before the dinner. Food vouchers from demi-pension were unattractive as they only count for monetary value but not a menu. A shame because otherwise it could have been a nice stay, but these details spoilt it.

Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au Novotel Valenciennes. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous avons pris bonne note de l'ensemble de vos remarques et nous nous excusons de la gêne occasionnée. J’espère que vous nous donnerez l'occasion de regagner votre confiance à l'occasion d'un prochain séjour. N'hésitez pas à me contacter directement. Bien cordialement, Amaury S. Responsable hébergement Novotel Valenciennes

normal stay a bit disapointed

Customer review rating 3.0/5

Hans Business - Confirmed reviews ALL

During the check in we had a discussion on the food and drink normally always paid by the company but this was not clear for the reception

Dear Mr V., We apologize for the inconvenience. During your next stay, we will do what is necessary to avoid this same problem. Hope to see you again soon Aurore M. Service Reception Novotel Valenciennes

Clean hotel, very friendly staff

Customer review rating 5.0/5

Ana Families - Confirmed reviews ALL

We stood 2nights because we had a family reunion in the area for Easter. Very friendly staff and good hotel. Kids loved the bar area with lots of games.

Dear Madam, Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

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Other web-users rate our hotel

  • 154 reviews 8.6/10 Location
  • 432 reviews 5.6/10 Room
  • 459 reviews 9.1/10 Service
  • 7 reviews 7.9/10 WiFi
  • 182 reviews 7.4/10 Breakfast
  • 119 reviews 6.1/10 Cleanliness
  • 44 reviews 3.8/10 Pool

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