Novotel Valenciennes

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Novotel Valenciennes 4 stars

Customer review rating (ALL Rating) 4.3/5 653 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 200 m2 of adaptable lounges with natural light

  • TV with 55" flat screen

  • Tree-lined park and summer terrace

  • Free enclosed private car park

Hotel location

Novotel Valenciennes

Rue de Maugre, Parc Activites l'Aerodrome
59220 ROUVIGNIES
France

  • By plane

    LILLE At 45km / 27.96 miles

  • By train

    VALENCIENNES At 8km / 4.97 miles

GPS:50.337038, 3.454964

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Balancelle - Brasserie Maison

Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Valenciennes

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  653 reviews

TripAdvisor Rating  3.5/5  489 reviews

Customer review rating 5.0/5

Anne-grethe S. Couples - Confirmed reviews ALL

Alway a good friendly and proffesionel experience to stay at the Novotel hotel in Valenciennes.

Dear Madam S., It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Good stay

Customer review rating 4.5/5

Sb Families - Confirmed reviews ALL

Superb. Very friendly staff.

Dear Mr B., Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

Very helpful and polite Staff

Customer review rating 5.0/5

D Business - Confirmed reviews ALL

I use this hotel fairly regularly when I am in the area on business. The level of service is always very high - all the staff are friendly and helpful. Would definitely recommend.

Dear Mr R., It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Excellent stay

Customer review rating 5.0/5

Me Business - Confirmed reviews ALL

Everything perfect: rooms, staff, restaurant.

Dear Mrs A., Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

Mixed feeling

TripAdvisor rating 3.0/5

524pascalw Business - TripAdvisor review

Always a warm welcome at the front desk, I always meet the same lady (most positive "asset" of this hotel). Parking the car was a nightmare as many spots were blocked (almost need to park outside hotel property). On the bed, duvet is too big and heavy for "summer time", maybe fit for winter... especially as no Airco, and not possible to keep window open because of the noise from highway. No soap available to wash my hands on the sink, I had to go inside the shower to take some shower gel from the dispenser. Guy at the bar was friendly when giving me my herbal tea. Breakfast is fine but having the forks with the teeth of the fork on the top, makes everyone touching all the forks when taking his fork from the bucket, not really a good practice.

Dear Sir, It is with great pleasure that we receive your compliments and your remarks in order to improve our practices, be sure that I take note of them.. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Comfortable hotel

Customer review rating 4.0/5

Jerika L. Families - Confirmed reviews ALL

It is a nice place to stay. Large rooms, comfortable beds and very clean. The breakfast is excellent. A pity we couldn’t use the swimming pool.

Dear Madam, Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

very good stay

Customer review rating 4.0/5

Nabil Friends - Confirmed reviews ALL

1 good night, Good quality Bed, big TV

Dear Sir, Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

Practicality and Sympathy

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The restaurant needs to be a little improved or the Menu titles a bit more fitting with the meals offered. Advice: keep it simple and heathy. Do not try to become gourmet, when you are a one-night hotel besides the highway.

Dear Mr G., Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

Fantastic welcome and great service

Customer review rating 5.0/5

Tony R. Families - Confirmed reviews ALL

We had travelled down from Scotland and the hotel made us feel so very welcome right from the start for our overnight stay on our way to the Alps. Just what we needed.

Dear Mr R., Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

Very good stay

Customer review rating 4.5/5

Me Business - Confirmed reviews ALL

I have been staying at Novotel Rouvignies for work during 2 months. Everything was good: rooms, staff, restaurant.

Madame A., Cet excellent commentaire nous va droit au cœur ! Merci d'avoir partagé votre expérience avec nous ! A très bientôt. Amaury S. Responsable Hébergement Novotel Valenciennes

OK, I guess.

Customer review rating 2.5/5

James Families - Confirmed reviews ALL

Other than the lobby, the hotel looks like it probably did 25 years ago. The pictures on the website did not represent the customer experience. Thought it would be more updated and closer to town than it was. Staff was nice and was attentive. Breakfast was nice. It worked as a road-trip stopover hotel.

Dear Sir, Thank you very much for your comments. We are glad you enjoyed your stay in our hotel and look foward to welcoming you for a next stay. Very kind regards Amaury S. Accommodation Manager Novotel Valenciennes

Valenciennes

TripAdvisor rating 4.0/5

Paul D Families - TripAdvisor review

We found this hotel with ease, very comfortable good staff, good for a stop over.There is a deviation in place at the moment 09/09/2018 if you are going west no problem if you are going north or east go west to the next junction and turn around happy days.

great lcation for our Christmas vacation

TripAdvisor rating 5.0/5

treakle38 Couples - TripAdvisor review

Great location close to the interstate. great safe free parking. Free wi fi is always appreciated. Will recommend the hotel to others. Rooms are comfortable. Breakfast selection was OK. Will go back there next time we go to Europe.

Hello, We very much appreciate your comments regarding your stay at the Novotel Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you for your next stay in our area. Sincerely, Evelyne JOEDICKE General Manager Novotel Valenciennes

Convenient location; very good restaurant and service

TripAdvisor rating 4.0/5

Peter1966_11 Couples - TripAdvisor review

We have used this hotel before as a one-night stopover en route back to the UK. It is very well located close by the motorway junction, and has lots of car parking space. The rooms are light and spacious, and the restaurant has a good variety of dishes at reasonable prices. Front desk and restaurant service staff are polite and friendly. The only downside is a lack of shops in walking distance, so it is best to stock up on water etc before checking in.

Dear Peter, Thank you for sharing your experience, we very much appreciate your comments regarding your stay at the Novotel Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you fora next visit; Sincerely, Evelyne JOEDICKE General Manager Novotel Valenciennes

Novotel Valenciennes

TripAdvisor rating 5.0/5

josianeh97 Families - TripAdvisor review

The best hotel in the area. Everyone is professional, friendly and accommodating. I have stayed there many times, it is quiet and it seems to me that service gets better all the time It is also so nice to start the day with an excellent breakfast buffet.

Dear Josiane, We very much appreciate your comments regarding your stay at Novotel Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelyne JOEDICKE General Manager Novotel Valenciennes

Excellent hotel

TripAdvisor rating 5.0/5

treakle38 Couples - TripAdvisor review

good location- great parking- easy access from Interstate- Staff was great. will recommend this place to friends. Was a perfect location for us to visit with family on our trip from Netherlands to France

Value for money

TripAdvisor rating 4.0/5

SamCicci Families - TripAdvisor review

Very good value for money for a quick stay along our road back to Sweden from France. Nice staff, closed parking area, near highway but silent rooms. Beds totally Ok. Coffe/tea in rooms. OK TV channel choices. Wifi. All good really

Good evening, Many thanks for your advise. It's with pleasure to translat at the team of Novotel. See you soon for next stay! Best regards, S.Verfaillie.

Lovely

TripAdvisor rating 5.0/5

James J Families - TripAdvisor review

Very relaxing stay. Staff great. Enjoyed dinner, bed, and breakfast. Recommend. Very relaxing stay. Staff great. Enjoyed dinner, bed, and breakfast. Recommend. Very relaxing stay. Staff great. Enjoyed dinner, bed, and breakfast. Recommend. Very relaxing stay. Staff great. Enjoyed dinner, bed, and breakfast. Recommend. Very relaxing stay. Staff great. Enjoyed dinner, bed, and breakfast. Recommend.

A perfect hotel for its location

TripAdvisor rating 4.0/5

Khalid A Couples - TripAdvisor review

Everything in general about this hotel is great, the only draw back we see here is the relatively high price we paid (90 euros/night) keeping in mind it is not in a touristic place nor extra special about the rooms.

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