Staff was welcoming and attentive. The quality of service was much better than the service we had at the Mercure in Valenciennes one month before. Staff are well managed and satisfied with their management.

covid

Good quality of room, catering and staff.

Our regular stop over as we often travel between Amsterdam and Paris

R.A.S

Just one night stopover but pleasantly surprised by the New York vibe of the place with cool decor and relaxed staff ready to help however they could. Will definitely be back.

We returned to this hotel on our way back from our summer vacation in Normandy. It's very conveniently located (city center, but close to the autoroute, easy access, restaurants and a park with playground in walking distance). Check-in etc are simple and fast. Rooms are a bit dated but sufficient. Beds are comfortable.

OK

Nice hotel ten minutes from town center ,nice clean bright room good house keeping and friendly reception staff. we stayed here so we could visit our son who lives in the area . It is probably a one or two night stop hotel in the main but we had a six night stop and found it very good.

A very nice ibis that seemingly has taken over another adjoins hotel, I had to leave the main building and walk across the car park to access it, good size room and shower room, the big failure was as it is in most Ibis the Air conditioning that I was sold with the room didn’t work, it was over 30 when I booked in so I went out for a walk until the sun went from the window, Then I opened the window to let room cool down and ended up with at least 100 mosquito bites in the morning, WiFi also lousy, gray breakfast as always but 3 Ibis in 3 days with Air conditioning not working or turned down so much at main control that its rubbish

Stayed for 2 nights to visit a relative's grave for Armistice. Staff were friendly, and hotel is clean. However, my husband and I had a good clean, quiet room whereas our son had a good clean room BUT was next to the lift. The first night was good for him, but the second night the hotel had a soft ball team in, and although they were not raucous the lift was in constant use late, hence his sleep was disturbed. Would suggest anyone staying there checks that their room is not next to the lift!

Newly refurbished so very pleasant but what idiot puts hard flooring in a hotel. We could hear every footstep above and around us. The man collecting and delivering the linen at 4am was clearly making a meal of it too. We nearly went to help him to end the torture. Then , on Saturday night, they had one person working in the whole hotel checking people in, dishing out towels, answering the phone and trying to serve drinks. Nice enough place and a half decent location but we won't be back.

Practical, comfortable, lots of free parking. It's not The Ritz but then I never expected it to be! Good location a short stroll from the centre ville and extremely practical if you want to take in a match at the Stade du Hainaut.

We picked this hotel because it was close to the Stade Hainaut and we were visiting Valenciennes to see the football match v Niort. The hotel was clean and comfortable and we had a particularly good room because it had a balcony. There was no view from the balcony as such but it was fun nevertheless to sit with a glass of beer and watch the world go by. The football stadium entrance is literally round the corner at the end of the road, and on that corner there is also an excellent little bar which serves food. There is a secure car park behind the hotel,although we didn't realise this and parked in the street outside. It's a 10-15 minute walk to the town centre and there is also a beautiful park down the road from the hotel. The hotel itself is much like any other Ibis, but taht is no bad thing.