Mercure Valenciennes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 749 reviews

Mercure Valenciennes Centre Hotel - Image 1
Mercure Valenciennes Centre Hotel - Image 2
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Description

Hotel extras

  • The newly renovated lobby is an ideal place to relax or work

  • Two large rooms available for meetings, cocktail parties and other events.

  • The Bar Lounge Le Flore is the perfect place to chat!

  • Come support your sports teams with broadcasted events on our big screen

  • In the heart of Valenciennes, close to shops and transport

Our accommodation(s)

Hotel location

Mercure Valenciennes Centre Hotel

5 Rue du Saint Cordon
59300 VALENCIENNES
France

GPS:50.356533, 3.525477

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE FLORE

Relax in a welcoming environment and sample the selection of Grands Vins Mercure fine wines. Make the most of this excellent location for your business meetings or share significant moments at major sporting and other events.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  749 reviews

TripAdvisor Rating  4.5/5  429 reviews

Certificate of excellence 2023

Does the job, clean and comfortable

TripAdvisor rating 3.0/5

David W Business - TripAdvisor review

All in all a good hotel, but nothing stands out - but I must say the size of the rooms are very good. Otherwise it is a little frustrating as it is not easy to park and it does not offer any kind of evening meal possibilities that limits its versatility if using it for business. On my room (123) the external window handle broke off and it looks like it has been broken a while, and the aircon is turned off - a shame as now it gets warm and the sun comes right through the window, making the rooms very warm——- Breakfast is good, typical. All in all, better than the Ibis around the corner, but not wow either.

Merci d’avoir pris le temps de partager votre ressenti suite à votre séjour au sein du Mercure de Valenciennes Nous vous présentons nos sincères excuses si notre service n'a pas été à la hauteur de celui que vous désiriez malgré toute notre bonne volonté. Nous avons pris note de vos commentaires et ne manquerons pas de les étudier avec soin. Nous espérons avoir le plaisir de vous accueillir de nouveau dans le futur afin de vous offrir le service pour lequel nous sommes généralement connu. En vous souhaitant une excellente journée, Bien à vous, L'équipe Mercure

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room, facilities and breakfast were very good

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always a great stay!

Customer review rating 5.0/5

G F. Business - Confirmed reviews ALL

Great staff and always made to feel welcome

Dear GAVIN F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.5/5

B. Couples - Confirmed reviews ALL

Apaisant

Monsieur B., 1000 mercis d'avoir pris le temps de poster votre avis sur l'accueil de nos équipes ; elles seront enchantées d'en prendre connaissance. Votre satisfaction est en effet notre meilleure récompense et un encouragement à persévérer. Au plaisir de vous accueillir à nouveau au sein de notre hôtel, Bien à vous, L'équipe Mercure

Good stay

Customer review rating 5.0/5

S. Business - Confirmed reviews ALL

Excelent location, gentle and helpful staff, clean, tidy, modern and safe.

Dear ALBERTO S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

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Other web-users rate our hotel

  • 204 reviews 8.6/10 Location
  • 319 reviews 7.8/10 Room
  • 375 reviews 9.4/10 Service
  • 170 reviews 9.3/10 Breakfast
  • 137 reviews 7.6/10 Cleanliness
  • 14 reviews 9.7/10 Bar

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