Name: Mercure Valenciennes Centre Hotel
Address: VALENCIENNES, 59300, FRANCE
Telephone: (+33)3/27235060

Mercure Valenciennes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 651 reviews

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Description

Mercure Valenciennes Centre Hotel

Hotel for travellers looking for local and authentic experiences

We are certified ALLSAFE by Bureau Veritas, guaranteeing compliance with all health measures to give you for the safest possible stay. The whole team and I are keen to welcome you!

Karine RUDENT, Hotel Manager

Situated in the heart of the town, just 200m from the town hall, the 4-star Mercure Valenciennes Centre effortlessly manages to create an ambience which is both contemporary and cosy. This elegant establishment has very well-appointed and spacious rooms w here you can enjoy absolute peace and quiet, whether you are here to work or just take it easy. The hotel's enviable location and its rooms, flooded with natural light and overlooking our private garden, make it a perfect venue for your business and socia

Whilst you're at the Mercure Valenciennes Centre, why not take the opportunity-to visit the Beaux-Arts Museum, try your luck in the Casino or play a round of golf.

Hotel extras

Certified ALLSAFE by Bureau Veritas
Our lounges are open for your meetings in safety
Large rooms with balconies
Secure public car park opposite the hotel (charges apply)
Catering: choices of starters, dishes and desserts via room service

Hotel location

Mercure Valenciennes Centre Hotel

5 Rue du Saint Cordon
59300 VALENCIENNES
France

GPS:50.356533, 3.525477

Telephone +33 3 27 23 50 60

+33 3 27 23 06 40

TRAM

Tramway

650 m / 0.4 mi

GARE VALENCIENNES

Railway station

1.3 km / 0.81 mi 15 min walk / 6 min drive

VALENCIENNES AÉRODROME

Helipad/aerodrome

5.6 km / 3.48 mi 13 min drive

LILLE LESQUIN

Int. airport 1 - full name

47 km / 29.2 mi 35 min drive

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

In summary

On site

Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

LE FLORE

Relax in a welcoming environment and sample the selection of Grands Vins Mercure fine wines. Make the most of this excellent location for your business meetings or share significant moments at major sporting and other events.

Our accommodation(s)

Room

Classic Room with modern decor - 1 double bed measuring 71 x 79" (180 x 200 cm)

Accessible room

Max. number of persons: 2
Area: From 22 m² / 236 sq ft
Views: Garden View or City View

Wireless internet in your room
Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities(...)

Room

Privilege Room for optimal comfort - 1 double bed measuring 71 x 79" (180 x 200 cm)

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Room

Classic Room with modern decor - 1 double bed measuring 71 x 79" (180 x 200 cm) and 1 sofa bed

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Room

Classic Room with modern decor - twin beds measuring 39 x 79" (100 x 200 cm)

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View

Wireless internet in your room
Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities(...)

Room

Privilege Room - 1 double bed measuring 71 x 79" (180 x 200 cm) and 1 sofa bed

Max. number of persons: 4
Area: From 28 m² / 301 sq ft
Views: Garden View or City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Our guest reviews

A Good Stay with peculiar service!

JoannaDtraveller Friends getaway - 9/19/2022 TripAdvisor review

It’s my 1st time visiting France recently in Sept 2022 and had a few surprises from this hotel that I have never encountered in my years of traveling the world. Not sure if it’s a culture or service that I have yet to understand. Some pros: - Room was a good size w/ clean sheets, towels & good water pressure - arrived early at 8am & was check-in promptly. even had the chance to enjoy the breakfast - breakfast was a decent spread; I especially & thoroughly enjoyed the freshly squeezed orange juice from the machine. A good vitamin booster during the endemic :0 - helpful service staff who spoke good English to organize our taxi back to Belgium. The cons (based on what I am used to when I visit America or Asia) - the service staff ie front office, serving members of the breakfast lounge look comfortable enjoying breakfast with the hotel guests. Something I am not used to. They also looked comfortable talking and laughing loudly where there were clearly hotel guests trying to have a decent quiet breakfast. I was there for 4D/ 3N and always had the displeasure of having breakfast with the staff members. - I was told this is the best hotel within the city but I have seen better design & service from mercure before (ie Bangkok, Indonesia, etc.) Overall, a good stay but peculiar in their service.

Thanks a lot for your comments regarding your stay at the Hotel Mercure in Valenciennes. I'm sorry that our little staff meetings bothered you and we try to do this team meeting later in the morning. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Karine & her team.

Good Stay

Cristina Business - 9/16/2022 Confirmed reviews ALL

Located in suitable area, nearby centre of the town, I had good experience and good service.

Dear CRISTINA L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of them. If you want some sleepers, you have to book a Privilege Room, where you can find more things than in standard room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine & her team.

Good stay

Matt C. Business - 8/11/2022 Confirmed reviews ALL

Room is good, modern. Staff friendly although nobody at the bar - and even after asking reception no one came to the bar.

Dear MATTHEW C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff. I will check which person was at the reception to know why you haven't been served at bar. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Karine Rudent, manager.

High-class satisfactory stay

Anonymous Business - 7/26/2022 Confirmed reviews ALL

Clean rooms, very comfortable, friendly staff Only minus point was the A/C - where you can't enter a concrete temperature but only +/-5 degrees

Dear RENE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine and her team

Well located, comfortable stay

Dr. G. S. Couples - 7/26/2022 Confirmed reviews ALL

The bed was very comfortable and relaxing sleep was possible. That was all we needed

Dear GERTRUD S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine and her team

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Web-users rating

Other web-users rate our hotel

123 reviews 7.9/10 Location
239 reviews 8.1/10 Room
277 reviews 9.3/10 Service
111 reviews 8.7/10 Breakfast
81 reviews 8.4/10 Cleanliness
37 reviews 9.6/10 Vibe
16 reviews 9.6/10 Amenities

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