Customer review rating (ALL Rating) 4.6/5 718 reviews
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Room
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Mercure Valenciennes Centre Hotel
5 Rue du Saint Cordon
59300 VALENCIENNES
France
GPS:50.356533, 3.525477
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Tramway
Access: 650 m / 0.4 mi
Railway station
Access: 1.3 km / 0.81 mi 15 min walk / 6 min drive
Helipad/aerodrome
Access: 5.6 km / 3.48 mi 13 min drive
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Museums
Access: 500 m / 0.31 mi 5 min walk
Cinema district
Access: 1 km / 0.62 mi 10 min walk / 5 min drive
Cinema district
Access: 1.5 km / 0.93 mi 5 min drive
Golf course
Access: 1.5 km / 0.93 mi 30 min walk / 5 min drive
Casino
Access: 15 km / 9.32 mi 20 min drive
Art and Culture
Access: 15 km / 9.32 mi 20 min drive
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Relax in a welcoming environment and sample the selection of Grands Vins Mercure fine wines. Make the most of this excellent location for your business meetings or share significant moments at major sporting and other events.
Acceptable stay, good location, horrible bedding.
Customer review rating 3.5/5
Anonymous Couples - Confirmed reviews ALL
Dear ROBERT H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Valenciennes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the manager
Stop over heading off to Bastogne, Belgium
Customer review rating 4.0/5
Rudy P. Business - Confirmed reviews ALL
Dear RODOLPHE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure
Good for local bars and restaurants. Staff very welcoming.
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Dear NERYS D., Thank you for taking the time to share your impressions following your last stay. We sincerely regret that you encountered technical problems. We attach great importance to any comments and the competent for any shortcomings. While renewing our apologies and thanks for your constructive remarks, please be perfectly assured of our consideration. Cordially Team Mercure
Good stay
Customer review rating 4.0/5
L. Business - Confirmed reviews ALL
Dear PAULINE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
A bit disappointed with the service
Customer review rating 2.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Valenciennes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do not provide plastic water bottles in the establishment for ecology reasons. But we have a water fountain available. Body gel is only available for our privilege rooms As for the toothbrush, we have it in reception, just ask Your satisfaction is our best reward. I hope to be able to welcome you again in the Mercure Valenciennes Sincerely,
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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