Mercure Valenciennes Centre Hotel 4 stars

Name: Mercure Valenciennes Centre Hotel - ALL
Address: 5 Rue du Saint Cordon, VALENCIENNES, 59300, FR
Telephone: +33327235060
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 676 reviews

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5 Rue du Saint Cordon, 59300 VALENCIENNES, France

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Mercure Valenciennes Centre Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Valenciennes Centre welcomes you to the heart of the city, combining modernity and elegance for a memorable stay. Enjoy a warm and friendly setting that reflects the spirit of our team. Our comfortable, thoughtfully furnished rooms offer a true haven of peace after a day of work or exploring. Unwind at Le Flore Lounge Bar, while our central location offers easy access to shops and restaurants.

Be swayed by Northern Athens, Valenciennes is an open-air museum. After your mining basin visit, a UNESCO World Heritage site, don't forget Cateau-Cambrésis's Matisse Museum and the Caudry Lace Museum.

Discover our renovated spaces! Fill up on a gourmet breakfast with local products or take a seat at the bar and enjoy a platter and a drink. Our team is looking forward to welcoming you for warm moments.

Fabienne Houriez, Hotel Management

Hotel extras

Ideal location in the heart of Valenciennes, close to shops and restaurants
A warm welcome and personalized service in an elegant and modern setting
Comfortable downtown hotel, perfect for business trips and weekends
A gourmet breakfast with varied local products to start the day off right.
2 fully equipped meeting rooms for your seminars and professional events

Our accommodation(s)

Room

Family privilege room with 1 king size bed and 1 sofa bed for 2 people

4 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

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Room

Family privilege room with 1 king size bed and 1 sofa bed for 2 people

4 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Family Room with 1 king-size bed and 1 sofa bed for 2 people

4 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s) and 1 x Bunk bed(s)
Views: City View

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Room

Classic Room with modern decor - 1 double bed measuring 71 x 79" (180 x 200 cm)

2 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View or Garden View

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Room

Privilege Room for optimal comfort - 1 double bed measuring 71 x 79" (180 x 200 cm)

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View or Garden View

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Room

Classic Room with modern decor - 1 double bed measuring 71 x 79" (180 x 200 cm) and 1 sofa bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s) and 1 x Double sofa bed(s)
Views: City View or Garden View

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Room

Classic Room with modern decor - twin beds measuring 39 x 79" (100 x 200 cm)

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

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Room

Privilege Room - 1 double bed measuring 71 x 79" (180 x 200 cm) and 1 sofa bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Double sofa bed(s)
Views: City View or Garden View

See availabilities

Room

Classic Room with modern decor - twin beds measuring 39 x 79" (100 x 200 cm)

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Mercure Valenciennes Centre Hotel

5 Rue du Saint Cordon
59300 VALENCIENNES
France

GPS:50.356533, 3.525477

+33 3 27 23 50 60

+33 3 27 23 06 40

Railway station
Helipad/aerodrome
Tramway

TRAM

Tramway

Access: 650 m / 0.4 mi

GARE VALENCIENNES

Railway station

Access: 1.3 km / 0.81 mi 15 min walk / 6 min drive

VALENCIENNES AÉRODROME

Helipad/aerodrome

Access: 5.6 km / 3.48 mi 13 min drive

MUSEE BEAUX ARTS

Museums

Access: 500 m / 0.31 mi 5 min walk

THEATRE PHENIX

Cinema district

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

GAUMONT

Cinema district

Access: 1.5 km / 0.93 mi 5 min drive

GOLF VALENCIENNES

Golf course

Access: 1.5 km / 0.93 mi 30 min walk / 5 min drive

LE BOULON

Art and Culture

Access: 15 km / 9.32 mi 20 min drive

PASINO ST AMAND

Casino

Access: 15 km / 9.32 mi 20 min drive

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LE FLORE

Relax in a welcoming environment and sample the selection of Grands Vins Mercure fine wines. Make the most of this excellent location for your business meetings or share significant moments at major sporting and other events.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 60 m² / 645.834 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 30

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 676 reviews

Frederic D. C. Families - 5/30/2026 Confirmed reviews ALL

Cher Monsieur D. C., Nous vous remercions sincèrement pour votre note parfaite et pour votre commentaire à la suite D. votre séjour en famille. Nous sommes ravis D. lire que vous avez pleinement apprécié votre chambre et que celle-ci a contribué à la réussite D. votre séjour. Votre commentaire « Perfect room » nous fait particulièrement plaisir et récompense les efforts quotidiens D. nos équipes. Nous vous remercions également pour votre fidélité au programme ALL et pour votre recommandation. Au plaisir D. vous accueillir D. nouveau très prochainement au Mercure Valenciennes Centre. Bien cordialement, La Direction et toute l’équipe

Victor S. Couples - 5/23/2026 Confirmed reviews ALL

Cher Mr S., Nous vous remercions d’avoir pris le temps de partager votre retour détaillé à la suite de votre séjour. Nous sommes heureux que vous ayez apprécié notre emplacement ainsi que la propreté de l’établissement. Nous sommes en revanche sincèrement désolés pour les désagréments rencontrés concernant l’accès à la réception et la nécessité de refaire votre clé, ainsi que pour le fonctionnement du réfrigérateur dans votre chambre. Nous comprenons parfaitement votre agacement et regrettons le manque d’information préalable à ce sujet. Votre remarque concernant la signalétique est tout à fait pertinente et a été transmise aux équipes afin d’améliorer notre communication auprès de nos clients. Vos observations sur la disponibilité de la réception et la qualité du service ont également été partagées avec la direction afin de renforcer notre organisation et garantir une expérience plus fluide. Nous espérons avoir le plaisir de vous accueillir de nouveau au Mercure Valenciennes Centre afin de vous offrir un séjour pleinement satisfaisant. Bien cordialement, La Direction et toute l’équipe

Udo G. Business - 4/27/2026 Confirmed reviews ALL

I had a train departure at 05.47 am on Friday 24.04.2026 according to timetable . When I reached the hotel lobby at 05.15 am in the morning, there was no staff at the reception AND THE WING DOOR WAS LOCKED (additional blocked with table and chairs in the door)......? How is this possible? No other door to be seen to escape. What would happen in case of fire or other emergency case? Have you nothing learned from Crans-Montana 1/2 year ago? I expect a feedback from your management to this incident!!! Coincidentally one person of your restaurant staff appeared 05:30 am in the morning and opened the door, thus I could still reach my train............ It is unbelievable.

Carlos C. Business - 4/18/2026 Confirmed reviews ALL

Dear Mr. C., Thank you for taking the time to share your feedback following your stay. We are pleased to read that you appreciated the quality of our hotel, the cleanliness, and the professionalism of our team. We are however sincerely sorry for the inconvenience caused by the Wi-Fi outage during your stay. We fully understand your frustration, especially for a business trip. This issue was due to an external network provider problem and was therefore beyond our control. Please be assured that the situation has been handled in coordination with the provider. We also take note of your comment regarding the breakfast area and furniture comfort. Your feedback is valuable and will be shared with our teams for consideration of future improvements. We thank you again for your comments and hope to have the opportunity to welcome you back under better conditions. Kind regards, The Management and Team

Susan A. Couples - 4/14/2026 Confirmed reviews ALL

The hotel was ok. Bed was comfortable and shower had ok pressure. There were a few problems. The hotel has no wifi in the rooms since Orange had an internet issue in the city over a month ago. We had to go to the bar for wifi. Second, be aware that the AC doesn't get turned on until May 1 no matter how hot it is. Fortunately, the windows open so we could cool the room off at night. They did give us a fan for the room.

Dear Susan, Thank you for taking the time to share your feedback following your stay. We are pleased to read that you found the bed comfortable and the shower satisfactory. We are however sorry for the inconvenience caused by the Wi-Fi outage. This issue is due to an external problem affecting the network provider in the area, and unfortunately remains beyond our control. In the meantime, we provide access to Wi-Fi in our bar area and have also implemented a backup solution via a hotspot to assist our guests. Regarding the air conditioning, our system operates seasonally. As temperatures were still very low at night during your stay, we had not yet switched to cooling mode. We are glad that opening the windows and providing a fan helped make your room more comfortable. We hope to have the opportunity to welcome you again under better conditions. Kind regards, Management and all the team

Web-users rating

Other web-users rate our hotel

176 reviews 8.3/10 Location
319 reviews 7.7/10 Room
345 reviews 9/10 Service
10 reviews 2.2/10 WiFi
188 reviews 9.3/10 Breakfast
108 reviews 6.8/10 Cleanliness
66 reviews 9.6/10 Vibe
28 reviews 9.1/10 Bar

25 reviews 8.5/10 Location
63 reviews 7.1/10 Room
56 reviews 9.1/10 Service
5 reviews 0.7/10 WiFi
25 reviews 9.1/10 Breakfast
14 reviews 6.9/10 Cleanliness
7 reviews 9.6/10 Vibe

35 reviews 8.2/10 Location
58 reviews 7.2/10 Room
67 reviews 8.7/10 Service
29 reviews 9.4/10 Breakfast
11 reviews 6.7/10 Cleanliness
10 reviews 9.6/10 Vibe
5 reviews 8.7/10 Bar

16 reviews 8.4/10 Location
27 reviews 7.4/10 Room
38 reviews 9.2/10 Service
22 reviews 9.4/10 Breakfast
10 reviews 6.7/10 Cleanliness
9 reviews 9.6/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Valenciennes Centre Hotel, check-in is from 12:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Valenciennes Centre Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.