Novotel Paris Saclay 4 stars

Customer review rating (ALL Rating) 4.5/5 573 reviews

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Rue Charles Thomassin, 91400 SACLAY, France

Description

Hotel extras

  • Less than 5 minutes from the Saclay scientificfacility

  • Green Key certificate

  • 10,764 sq. ft. (1,000 m²) of rooms in an old restored farmhouse

  • Outdoor tennis courts and fitness room

  • Free private enclosed outdoor car park

Our accommodation(s)

Hotel location

Novotel Paris Saclay

Rue Charles Thomassin
91400 SACLAY
France

GPS:48.732941, 2.169285

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Treat yourself to fine, gourmet cuisine in our restaurant.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  573 reviews

Customer review rating 4.5/5

Olivier M. Business - Confirmed reviews ALL

People nice with customer and restaurant is good with a nice selection

Dear Olivier M., Thank you for your kind words regarding our location and the service provided by our team. We are pleased to hear that you enjoyed our restaurant's selection. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. L'équipe du Novotel Paris Saclay

Customer review rating 3.0/5

Benoit J. Business - Confirmed reviews ALL

Terrible breakfast with fire alarms ringing several times.

Dear M J., Thank you for taking the time to share your feedback. We are truly sorry that your breakfast experience was disrupted by the repeated fire alarm ringing. A technical fault unexpectedly triggered these alerts, and we fully understand how inconvenient this must have been. As a valued Gold member, your comfort is very important to us. To apologize for this inconvenience, we have credited 500 points to your loyalty account. We hope to have the opportunity to provide you with a much smoother and more enjoyable stay on your next visit. Best regards, The team of Novotel Saclay

Customer review rating 4.0/5

Murphy J. J. Business - Confirmed reviews ALL

Hotel was pleasan, however the heating system is dated and the room was not warm, and the heating not very responsive

Dear Mr Murphy, Thank you for your feedback and for highlighting the friendliness of our team. We are sorry to read that your room felt cold. As required, our rooms are set to 19°C, but we do have additional heaters available upon request at the reception. Had we known you were uncomfortable, we would have been happy to provide one immediately. Regarding the room cleaning, you are absolutely right: offering a more sustainable option is important. Our “Skip the Clean” program, which allows guests to defer housekeeping in exchange for loyalty points, is currently being implemented in our hotel and will be available very soon. We appreciate your suggestions and hope to welcome you back for an even better experience. Kind regards, The Management Team of Novotel Saclay

Customer review rating 3.0/5

Renata M. Business - Confirmed reviews ALL

couple of hair (!) in the bathroom from previous customer. Smell in a toilet proves it is not washed too carefully. I would prefer to have mineral water in bottles available, otherwise all good

Dear Renata, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the cleanliness issues you encountered in your bathroom — this is certainly not the level of service we aim to provide. As a gesture of goodwill, we have credited 1500 points to your loyalty card. We know this is only a small compensation compared to the inconvenience experienced, but we hope it shows our commitment to making things right. We truly hope to have the pleasure of welcoming you back soon for a stay that will better reflect our usual standards. Kind regards, The management team Novotel Saclay

Customer review rating 4.5/5

Amanda W. Friends - Confirmed reviews ALL

A lovely room that suited our needs the suite it was spacious a great bathroom. good car park. Food was lovely for both dinner and breakfast . The reception and catering staff were friendly and helpful

Dear Amanda W., Thank you for your kind words regarding your recent stay. We are pleased to hear that our accommodations and staff contributed positively to your experience. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Marc, Pauline, Thibault, Marc Mélissa, Delphine

Other web-users rate our hotel

  • 129 reviews 8.8/10 Location
  • 270 reviews 7.5/10 Room
  • 372 reviews 9.1/10 Service
  • 127 reviews 7.9/10 Breakfast
  • 93 reviews 7.7/10 Cleanliness

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