Mercure Paris Sud Les Ulis Courtaboeuf Hotel 4 stars

Relaxing stay in the Junior suite which is very well equipped

Good location, very good breakfast. The restaurant, the reason we booked here, was closed which was not mentioned on the website. A bummer! The room was too hot and we couldn’t get it any cooler. The most horrendous experience, was the mold on the window and even worse in the bathroom and specific in the bath

Safe car park. Nice lobby and breakfast area. Room is cozy and large. For my welcome drink, the bar was closed but there was a good selection of drinks to take away. The staff offered me to take a proper glass instead of plastic glass and was ready to bring it to my room. Awesome service.

Welcoming team at reception etc

Everythings clean and nice

On first arrive both the exterior of the bld and the surrounding local are not the most attractive. Inside things improve significantly, the staff where very attentive, The rooms are very clean , the restaurant area is nice and the internal décor has a industrial heritage theme. Some fixturing and fitting are aging , for example there is not much chrome left of the plumbing fitting. However overall its a very usable short stay business hotel.

My stat was made comfortable and pleasant by the hotel's staff. Breakfast was poor. The buffet was practically empty. I scraped some remainin scrambled egg but no bacon, no viennoiseries. There were staff in the restaurant but they seemed busy. I tool a couple of pièces of fruit with me to the office!

As a Accor Silver member, we were denied by the night manager our usage of the late checkout for free, instead he wanted to charge for it. For someone who had to go to sleep at 6AM and then check out, this was more than highly inconvenient. Other than that, the stay was ok

Despite I made reception aware of the issue for two times. Very poor customer service, that would require a very basic and simple fix.

The room have the strict minimum, the best of the hotel is outside the room, the rest of the installations.

I know the hotel, it is old and the layout is from the 70's The restaurant is a MINUS 4 stars, there is virtually no service at dinner, food was acceptable. Breakfast, 1 Coffee machine? Really? With a bus load of Asian guests plus business folks, the breakfast "experience" is something else.

Room needs to be refurbished, Bedsheets not clean (old blood stains on it), and damaged with holes, Shower broken, tiles with mushrooms, ... Blocks of dust gathering on the carpet Almost no attention nor upgrade for fellow customers ( in my case the highest grade Platinum) Very disappointed, i used to give better rates here.

Very pleasant stay. Comfortable room, good breakfast and friendly service. Everything I need on a business trip. Plus the lovely surprise of a cake for my birthday. Thank you, made being away from home much nicer.

After a long trip we were looking forward to our junior suite, and it smell smoke of cigarettes.According to the manager no other room was available and it was to us to open the window to refresh.I wander why we pay so much to ultimately get a smelly suite and refresh it ourselves???No compensation and no upgrade, how pitty and how rude to treat guests the way the manager did.The manager was a woman, so very unprofessional.

Nice friendly and efficient hotel on the outskirts of Paris. We had travelled from the south and so just used it as a stop-over. It is very close to the autoroute but is in the middle of a business park. We were disappointed to find out, when we got there, that the restaurant was closed and there wasn't a huge choice of restaurants nearby. I think this is predominantly a business hotel and so was very quiet at weekends. That said, the staff were friendly and helpful and we also managed to get an upgrade on our room, which was a nice touch.