Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,057 reviews

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Description

Hotel extras

  • Outdoor public car park & simplified catering

  • Stunning view of the monuments & rooftops of Paris from our Privilege Rooms

  • Close to Sacré-Coeur with easy access: 2 metro lines within 220 yards

  • Wojo co-working space and fitness center open 24/7.

  • Terrace, pétanque and garden with breathtaking views of Paris' rooftops

Our accommodation(s)

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Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 PARIS
France

GPS:48.885048, 2.329923

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE SPEAKART BAR

Discover Speak Art bar in Paris and relax in this outdoor location in the heart of Montmartre. Enjoy cocktails and brunch on its tree-lined terrace. Simplified a la carte offer available.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,057 reviews

TripAdvisor Rating  4.0/5  3,390 reviews

Perfect little find with friendly staff

TripAdvisor rating 5.0/5

Extraordinary518487 Couples - TripAdvisor review

The hotel was a brilliant little find. Excellent location to explore Momartre. The reception staff on arrival were very friendly and let us check into our room early. There was a slight glitch with the room ( very minor) but the reception staff upgraded us to a room on the 9th floor with an amazing view! Rooms were spacious, very clean and perfect for this type of break! Rooms were cleaned every day. I would definitely recommend this hotel and would like to thank the friendly staff who made us feel very welcome :-)

Great Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room was very modern, clean and comfortable with all amenities needed. Good breakfast. Quality Price ratio for the room and breakfast was good based on the hotel's city location.

Dear, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at the Mercure Paris Montmartre Sacré Coeur, and that you found your room modern, clean, and comfortable with all the amenities you needed. It’s also great to know that you were satisfied with the breakfast and the overall value for the price, especially considering our prime city location. We look forward to welcoming you back on your next visit to Paris! Best regards, Abdoulaye Quality Manager.

Bad stays

Customer review rating 1.5/5

Xav Couples - Confirmed reviews ALL

Rude customer service provided

Enjoyable stay

Customer review rating 5.0/5

Amanda A. J. Couples - Confirmed reviews ALL

We enjoyed our stay great customer service We would like to make special mention to Mousa who was so lovely a. helpful at breakfast. We were upgraded to a room with a view of Sacre Coeur which was a nice surprise. We would stay again if we returned to Paris.

Dear, Thank you so much for your kind feedback! We're delighted to hear that you had an enjoyable stay at the Mercure Paris Montmartre Sacré Coeur a. appreciated the great customer service. A special thank you for mentioning Mousa; we’ll be sure to share your lovely words with him—he’ll be thrilled to know he made your breakfast experience even better. It’s wonderful to hear that you enjoyed the upgrade to a room with a view of the Sacré-Cœur; we're glad we could add a special touch to your stay. We look forward to welcoming you back if your travels bring you to Paris again! Best regards, Abdoulaye Quality Manager.

Rude and helpless staff

Customer review rating 2.5/5

Chrys P. Couples - Confirmed reviews ALL

Not the best staff I interacted with. Some are rude and helpless. Not at the standard one would expect for a 4 star hotel.

Dear, Thank you for sharing your feedback regarding your stay at the Mercure Paris Montmartre Sacré Coeur. We deeply regret to hear that your interactions with some of our team members did not meet the high standards we aim to uphold. Our goal is to provide a welcoming and helpful experience for all our guests, and we are sorry if we fell short in this instance. Your feedback has been shared with the team to ensure improvements in our service. We hope to have the opportunity to welcome you back in the future and provide you with the excellent hospitality we are known for. Best regards, Abdoulaye Quality Manager.

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Other web-users rate our hotel

  • 1,323 reviews 9.6/10 Location
  • 1,631 reviews 7.6/10 Room
  • 2,189 reviews 9/10 Service
  • 14 reviews 7.6/10 WiFi
  • 789 reviews 8.1/10 Breakfast
  • 769 reviews 7.5/10 Comfort
  • 587 reviews 7.6/10 Cleanliness
  • 351 reviews 7.7/10 Amenities

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