Novotel Wien Hauptbahnhof 4 stars

Customer review rating (ALL Rating) 4.6/5 3,128 reviews

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Novotel Wien Hauptbahnhof - Image 1
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Canettistrasse 6, Garage Karl Popper Str 4, 1100 Vienna, Austria

Description

Hotel extras

  • Coworking space for creative workers

  • Spacious event area with superior equipment and space for up to 450 people

  • Fitness and spa area on the 19th floor with a fantastic view over the rooftops of Vienna

  • Modern city hotel directly at Vienna Central Station

Our accommodation(s)

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Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Telephone
Fax +43 1 90922661222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,128 reviews

TripAdvisor Rating  4.3/5  1,053 reviews

Certificate of excellence 2025

Disappointed

TripAdvisor rating 3.0/5

harist2019 TripAdvisor review

It should be a 3star hotel. Due to their enviromental cares,the fridge was removed from the room-reasonably because it consumes energy and produces heat znd you need aircondition then-but it was not removed from the suites.... Usually we keep our refreshments there,to be cold at any time and there is no need to overpay one that will come in 30' if you order it at the bar. Upon our entrance in the room, there was a massive stain on the carpet. It should havd been replaced carefully with a piece of carpet, but... And among all, there is no ventilation in the bathroom. Poor variety for breakfast at the price of 27€ per person. At least some change with something new every day could be something. And of course, not a single help with the baggages. We had to carry them in and out and asking for assistance they told us there is a trolley available. Not a bad hotel though, nice decoration, close to the main station, but all the above do not lead us to a future stay there. We love Vienna..♡

Customer review rating 4.5/5

Tsz W. W. Friends - Confirmed reviews ALL

Location-wise, the hotel is perfect, located near the main station and a tram station.

Thank you for your kind words regarding our location. We are pleased that you found our proximity to the main station and tram station convenient for your travel needs. We hope to welcome you back in the future. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Customer review rating 3.0/5

Vinod D. Families - Confirmed reviews ALL

Okay stay however we are very unsatisfied with room allocation. We booked 3 rooms, 2 are on 14th floor on opposite ends and other on 9th floor. Worst experience in my life in terms of room allocation

Thank you for sharing your feedback regarding your recent stay with us. I am sorry to hear that the room allocation did not meet your expectations. One of the rooms was a different category, which is why it could not be assigned to the same floor as the other two rooms. While we always strive to accommodate guest requests, these are subject to availability and cannot be guaranteed. Your concerns have been noted to help us improve in the future. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Customer review rating 4.0/5

Hui C. R. T. Families - Confirmed reviews ALL

Hotel is well located, very near, walking distance to Wien hbf. Clean rooms, good breakfast and helpful service desk staffs.

Thank you for your kind words regarding our location, cleanliness, and the quality of our breakfast. We are delighted to hear that our staff was helpful during your stay, and we appreciate your feedback. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Customer review rating 3.5/5

Joaquim E. S. G. Families - Confirmed reviews ALL

Functional, just for one night

Thank you for sharing your feedback. I regret to learn that your experience did not meet your expectations regarding the quality. Please be assured that we value all guest feedback and continuously strive to enhance our services. We kindly encourage you to share any negative points directly with us, as this is the only way we can identify areas for improvement and ensure a better experience in the future. With Best Regards Adam Front Office Department Novotel Wien Hauptbahnhof

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Other web-users rate our hotel

  • 2,460 reviews 9.6/10 Location
  • 2,271 reviews 7.4/10 Room
  • 1,700 reviews 8/10 Service
  • 39 reviews 5.1/10 WiFi
  • 1,149 reviews 8.6/10 Breakfast
  • 960 reviews 8.7/10 Cleanliness
  • 388 reviews 8.2/10 Food
  • 175 reviews 8.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.