ibis Singapore on Bencoolen 4 stars

Customer review rating (ALL Rating) 4.4/5 3,307 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,307 reviews

Customer review rating 4.5/5

Vuisoon H. Families - Confirmed reviews ALL

The Team at Ibis Singapore On Bencoolen is super helpful.

Dear Vuisoon H., Thank you for your kind words regarding our location and team. We are delighted to hear that our staff made a positive impression during your stay. Your feedback is invaluable, and we look forward to welcoming you back soon. Warm regards, Bernette Loh Executive Secretary

Customer review rating 4.0/5

Julia G. C. Friends - Confirmed reviews ALL

Simple but don’t like the water refill

Dear Julia G. C., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found your experience comfortable. We appreciate your comments about the water refill, as we continuously strive to enhance our services. Warm regards, Bernette Loh Executive Secretary

Customer review rating 5.0/5

Hin W. E. I. Solo - Confirmed reviews ALL

Good location near to train station, and located in central Singapore, with a 24hour convenience store below, and many eateries nearby. Room is decent sized and clean, staff are friendly.

Dear Hin W. E. I., Thank you for your positive feedback regarding your recent stay at ibis Singapore on Bencoolen. We are delighted to hear that you appreciated our location, cleanliness, and friendly staff. Your kind words motivate us to continue providing excellent service to our guests. Warm regards, Bernette Loh Executive Secretary

Customer review rating 5.0/5

Carol A. C. Solo - Confirmed reviews ALL

The hotel is A. short walk from Orchard Road and close to transport links. The staff are extremely friendly and always helpful. Rooms are clean and comfortable. Very quiet and easy to get A. good nights sleep. The hotel has free bikes to hire which are fabulous for cycling down to Marina Bay. The restaurant has A. great menu and brilliant service. Overall an excellent stay.

Dear Carol A. C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, friendly staff, and comfortable accommodations. It is wonderful to know that you enjoyed the complimentary bikes and our restaurant offerings. Your feedback is invaluable, and we look forward to welcoming you back for another excellent stay in the future. Warm regards, Bernette Loh Executive Secretary

Customer review rating 0.5/5

Rihana V. Families - Confirmed reviews ALL

Seriously unsatisfied with the way they helped me find my wife bracelet. The effort was Seriously disgusting and unacceptable, thought being a Country of Zero crime we could not trace one bracelet. Very sad that singapore is a nation of no help.

Dear Rihana V., Thank you for sharing your feedback regarding your recent experience. I am sorry to hear about the difficulties you faced in locating your wife's bracelet. While we strive to assist our guests in various situations, we understand that the outcome was not satisfactory. Your comments will be shared with our team as we continuously seek to improve our services. Warm regards, Bernette Loh Executive Secretary

Other web-users rate our hotel

  • 2,450 reviews 9.7/10 Location
  • 2,317 reviews 7.2/10 Room
  • 1,903 reviews 8.3/10 Service
  • 51 reviews 8.4/10 WiFi
  • 1,094 reviews 9/10 Cleanliness
  • 754 reviews 8.2/10 Breakfast
  • 27 reviews 8.9/10 Bar
  • 26 reviews 0.6/10 Pool

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