Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 1,987 reviews

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Novotel London Tower Bridge - Image 1
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10 Pepys Street, EC3N 2NR LONDON, United Kingdom

Description

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

Our accommodation(s)

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Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Telephone
Fax +44 20 7265 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,987 reviews

TripAdvisor Rating  4.2/5  3,890 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Gordon M. Business - Confirmed reviews ALL

Excellent check in experience, room comfortable and quiet with plenty of space.

Dear Gordon M., Thank you for your kind feedback regarding your check-in experience and the comfort of your room. We are delighted to hear that you found it to be spacious and quiet. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Giada, Guest relations

Customer review rating 3.5/5

Jacky F. Couples - Confirmed reviews ALL

TV défectueuse - plus de welcome drink - discount de 10% au restaurant/bar pas valable less week-ends.

Dear Jacky F., Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our location and found the quality–price ratio acceptable. We’re sorry about the issue with the TV and apologize for the inconvenience caused. Regarding the welcome drink, it is available through our mobile app; we regret if this was not clearly communicated during your stay. Please also note that the 10% discount at the restaurant/bar is valid on weekdays only. Your feedback is important to us and helps us improve our communication and services. We hope to have the pleasure of welcoming you again in the future. Giada, Guest relations

Customer review rating 4.0/5

Nick W. Couples - Confirmed reviews ALL

Perfectly adequate thanks.

Dear Nick W., Thank you for your feedback. We appreciate your acknowledgment of our services. It is our goal to provide an adequate and pleasant experience for all our guests. We hope to welcome you back in the future for an even better stay. Giada, Guest relations

Customer review rating 2.5/5

Rich C. Business - Confirmed reviews ALL

Hotel room was adequate, breakfast was good, price was high and noise level was extreme during evenings.

Dear Rich C., Thank you for sharing your feedback. I am pleased to hear you appreciated our location and breakfast. However, I regret that the noise levels impacted your experience. Your comments are invaluable as we strive to enhance guest comfort. Giada, Guest relations

Customer review rating 5.0/5

Dana R. M. Business - Confirmed reviews ALL

I had a very pleasant 2 nights stay. The room design was cool and its size was great for Central London. The staff I interacted with were very nice and accommodating. I would definitely come back.

Dear Dana R. M., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated our location, room design, and the service provided by our staff. We look forward to welcoming you back in the future. Best regards, Novotel London Tower Bridge

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Other web-users rate our hotel

  • 1,624 reviews 9.8/10 Location
  • 1,573 reviews 7.9/10 Room
  • 1,606 reviews 9.3/10 Service
  • 21 reviews 7.4/10 WiFi
  • 898 reviews 8.6/10 Breakfast
  • 770 reviews 7.9/10 Comfort
  • 650 reviews 8.5/10 Cleanliness
  • 13 reviews 8.8/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.