Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 1,984 reviews

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Novotel London Tower Bridge - Image 1
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10 Pepys Street, EC3N 2NR LONDON, United Kingdom

Description

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

Our accommodation(s)

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Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Telephone
Fax +44 20 7265 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,984 reviews

TripAdvisor Rating  4.2/5  3,890 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Gerald E. Business - Confirmed reviews ALL

The shower train did not drain and flooded the bathroom. Rushed washing and then attempting to mop up as much excess water as possible.

Customer review rating 1.5/5

Cheung W. K. V. Couples - Confirmed reviews ALL

Hotel staff and weird people kept entering my room using their key card without my permission. I later discovered the front desk had checked me into the wrong room due to a reservation mix-up with another guest. This incident has caused me serious concern regarding the hotel's key access and overall security protocols. Room was not so clean but acceptable

Customer review rating 5.0/5

Fabrizio S. Business - Confirmed reviews ALL

Friendly staff. Hotel is in a central location close to Tower Hill. Clean and functional room.

Dear Fabrizio S., Thank you for your kind words regarding our central location and the friendliness of our staff. We are pleased to hear that you found your room clean and functional. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Novotel London Tower Bridge

Customer review rating 5.0/5

Gordon M. Business - Confirmed reviews ALL

Excellent check in experience, room comfortable and quiet with plenty of space.

Dear Gordon M., Thank you for your kind feedback regarding your check-in experience and the comfort of your room. We are delighted to hear that you found it to be spacious and quiet. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Giada, Guest relations

Customer review rating 3.5/5

Jacky F. Couples - Confirmed reviews ALL

TV défectueuse - plus de welcome drink - discount de 10% au restaurant/bar pas valable less week-ends.

Dear Jacky F., Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our location and found the quality–price ratio acceptable. We’re sorry about the issue with the TV and apologize for the inconvenience caused. Regarding the welcome drink, it is available through our mobile app; we regret if this was not clearly communicated during your stay. Please also note that the 10% discount at the restaurant/bar is valid on weekdays only. Your feedback is important to us and helps us improve our communication and services. We hope to have the pleasure of welcoming you again in the future. Giada, Guest relations

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Other web-users rate our hotel

  • 1,624 reviews 9.8/10 Location
  • 1,573 reviews 7.9/10 Room
  • 1,606 reviews 9.3/10 Service
  • 21 reviews 7.4/10 WiFi
  • 898 reviews 8.6/10 Breakfast
  • 770 reviews 7.9/10 Comfort
  • 650 reviews 8.5/10 Cleanliness
  • 13 reviews 8.8/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.