Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,939 reviews

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Novotel Sydney Darling Square - Image 1
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17 Little Pier Street, 2000 DARLING HARBOUR, Australia

Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Telephone
Fax +61 2 8217 4085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,939 reviews

TripAdvisor Rating  4.0/5  507 reviews

Certificate of excellence 2023

Great Location, close to Darling Harbour entertainment precinct

Customer review rating 4.5/5

Kent M. Friends - Confirmed reviews ALL

Long weekend getaway to this convenient hotel in Darling harbour. Was a great base to explore Sydney.

Dear Kent M., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Good location

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

Location is great however check in was very slow. We had our parking ticket validated on check in but upon leaving discovered it wasn’t done properly. When I checked out I handed the keys back while the man looked up our booking his word were “Everything looks good” so we left. Upon trying to exit the car park it was asking us to pay again so I had to reverse back and walk back down to the hotel, on my way I discovered I had been charged again by the Novotel that morning for parking even though we were already charged when checking in and that was not mentioned when checking out. (I have no idea how he even knew we had parking). When I went back in to get our parking ticket validated I asked about being double charged, he said he would fix it and validate our ticket. After a few minutes he gave me back the parking ticket and said it should be good now and have a good day. I asked again about being double charged for parking so he looked it up and said he would refund straight away but it could take a few days to come through, I’m still waiting for that.

Dear Kristy R., Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comments in regard to the problems you encountered with our Front Desk both upon arrival and departure with the car parking. Please rest assured that we are taking the appropriate measures to address the problem and make improvements for the future. I appreciate your sharing your concerns, and hope this will not discourage you from choosing Novotel Hotels again in the future. Regards, Andrew H, General Manager.

Well located, clean quality room

Customer review rating 4.5/5

Nicole Q. Business - Confirmed reviews ALL

Lovely friendly team. Nice breakfast included. Clean room with good servicing. Pool temperature good with easy access.

Dear Nicole Q., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Excellent location close to loads of food options.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

It was a great front counter experience.

Dear Timwai L., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Great

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

Best time on our two year anniversary. Would stay again, thank you!

Dear John W., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

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Other web-users rate our hotel

  • 1,675 reviews 9.5/10 Location
  • 1,699 reviews 7.6/10 Room
  • 1,709 reviews 8.3/10 Service
  • 40 reviews 6.9/10 WiFi
  • 722 reviews 7.7/10 Cleanliness
  • 471 reviews 7.1/10 Breakfast
  • 336 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.