Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,936 reviews

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Description

Hotel extras

  • Stroll to ICC, TikTok Entertainment Centre, Chinatown, Darling Harbour and much more.

  • Enjoy craft beers and bespoke wines at Pumphouse Bar & Restaurant.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Lap Pool & Gymnasium.

  • Complimentary Wi-Fi for ALL!

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,936 reviews

Customer review rating 3.5/5

Julie C. Couples - Confirmed reviews ALL

Staff were wonderful and very accommodating I booked a Chinese Garden view room. 1st room had view of road but was able to change rooms although lower floor. 2nd room had trees on footpath that blocked garden view. Easy walk to Darling Harbour

Dear Julie, We are grateful for the time you took to review your recent visit to our hotel. We’re delighted our team made such a positive impression during your stay and that your ALL membership enhanced your experience with us. That said, we regret the room allocation didn’t meet your expectations despite our team’s efforts to accommodate your preferences. Our Chinese Garden view rooms remain popular, and we appreciate your understanding while reallocaring to another room. Nonetheless, we’re pleased our central Darling Square location provided easy access to Darling Harbour’s attractions during your couple’s getaway. We hope to have the opportunity to welcome you again. Kind regards, Matthew Hill, General Manager

Customer review rating 4.5/5

Kinda M. Friends - Confirmed reviews ALL

Very comfortable. The staff were very polite and helpful.

Dear Kinda, Thank you for your positive feedback. We are thrilled to hear you enjoyed your stay at Novotel Sydney Darling Square. It’s wonderful that our central location near ICC Sydney and comfortable accommodations met your needs. Our team takes pride in delivering warm service, and we’re delighted this enhanced your experience with friends. Being steps from Darling Harbour’s vibrant energy makes us an ideal base for both exploration and relaxation. We hope to welcome you back in the future. Best wishes, Matthew Hill, General Manager

Customer review rating 5.0/5

P. B. P. Business - Confirmed reviews ALL

Great service

Dear P., It is a pleasure to receive this kind review. We’re thrilled your business stay at Novotel Sydney Darling Square lived up to your expectations. It’s wonderful to know our team’s service made a positive impression, and we appreciate your loyalty as a Classic ALL Accor member. Our central location near ICC Sydney and Darling Harbour’s vibrant energy seems to have complemented your trip perfectly. We look forward to seeing you again on a future trip. Kind regards, Matthew Hill, General Manager

Customer review rating 3.5/5

Sam B. Families - Confirmed reviews ALL

Unwelcoming atmosphere. No parking available. Pool was closed. Only two loft that run very slow.

Dear Sam, Thank you for taking the time to share your thoughts with us. We’re glad to hear our WiFi met your needs during your stay, providing reliable connectivity for your family. That said, we sincerely regret the challenges you faced with parking availability and the temporary closure of our indoor pool. Our team strives to communicate such updates proactively, and we apologize for any inconvenience caused. We also take your feedback about the lifts and service interactions seriously, as we aim to provide a welcoming environment for all guests. Nonetheless, we’re grateful for your loyalty as an ALL Accor Classic member and hope you found our central Darling Square location convenient for exploring nearby attractions like Darling Harbour and Chinatown. We hope to have the occasion to welcome you back in the near future. Kind regards, Matthew Hill, General Manager

Customer review rating 3.5/5

Melanie P. Families - Confirmed reviews ALL

Our experience was great. The only problem was that the pool was closed.

Dear Melanie, Thank you very much for your feedback. It brings us joy to know your family found our accommodations comfortable and enjoyed our central Darling Square location, ideal for exploring Sydney’s vibrant heart. We sincerely regret the temporary closure of our indoor pool during your visit. Please know our Level 2 pool typically operates daily from 6:00 AM to 10:00 PM, and we’ve shared your feedback with our maintenance team to minimize future disruptions. Nonetheless, we’re delighted our proximity to Chinatown, Darling Quarter, and the ICC Sydney added convenience to your stay. Thank you again; we hope to have the opportunity to welcome you back. Kind regards, Matthew Hill, General Manager

Other web-users rate our hotel

  • 1,637 reviews 9.5/10 Location
  • 1,653 reviews 7.7/10 Room
  • 1,632 reviews 8.2/10 Service
  • 37 reviews 4.5/10 WiFi
  • 685 reviews 8.2/10 Cleanliness
  • 521 reviews 7.2/10 Breakfast
  • 381 reviews 6.6/10 Amenities
  • 334 reviews 8.4/10 Vibe

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