Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,909 reviews

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Novotel Sydney Darling Square - Image 1
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17 Little Pier Street, 2000 DARLING HARBOUR, Australia

Description

Hotel extras

  • Stroll to ICC, TikTok Entertainment Centre, Chinatown, Darling Harbour and much more.

  • Enjoy craft beers and bespoke wines at Pumphouse Bar & Restaurant.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Lap Pool & Gymnasium.

  • Complimentary Wi-Fi for ALL!

Our accommodation(s)

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Room 1

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Telephone
Fax +61 2 8217 4085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,909 reviews

Customer review rating 5.0/5

Grant A. M. D. Business - Confirmed reviews ALL

Dear Grant A., Thank you for this high rating. We are delighted to hear your stay at Novotel Sydney Darling Square provided a relaxing retreat during your business trip. It’s wonderful to know our central location near ICC Sydney supported your work commitments, and that you appreciated the thoughtful bathroom amenities. Our team takes pride in maintaining spotless rooms designed for both productivity and comfort. We hope to welcome you back. Best wishes, Matthew Hill, General Manager

Customer review rating 5.0/5

Mccosker L. Business - Confirmed reviews ALL

Dear L., We appreciate your kind review. We’re thrilled your business stay at Novotel Sydney Darling Square met your expectations. Our team takes pride in offering easy access to Darling Harbour’s vibrant energy while keeping our rooms restful. Your appreciation for the seamless connection to Pumphouse Sydney’specially delights us, it’s wonderful when guests make full use of our integrated spaces. We’ll share your kind words about the team’s attentiveness with everyone involved. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Matthew Hill, General Manager

Customer review rating 5.0/5

Peter H. Families - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your feedback. It’s wonderful to hear our prime location and accommodation features met your family’s needs. We’re particularly pleased our team’s warm welcome stood out during your visit. The tranquility of our rooms, with their soundproofing and light control features, aims to provide exactly the kind of rest you described. Still, we acknowledge your comments about room amenities and value perception. Please know we continuously refine our offerings based on guest insights like yours. Nonetheless, your perfect recommendation scores motivate us to keep delivering memorable stays. Being moments from Darling Harbour’s attractions remains our proudest advantage for travelers seeking convenience. We look forward to welcoming you back on a future occasion. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Alison G. Business - Confirmed reviews ALL

Dear Alison, Thank you for your positive feedback. We’re delighted you enjoyed our breakfast offerings and had a positive stay with us. Your kind words about the morning dining experience are truly appreciated. That said, we sincerely apologize for the delay in providing your tax invoice and any inconvenience caused by connectivity challenges during your visit. Our team has followed up to ensure your documentation is sent promptly, and we’re reviewing processes to enhance reliability. Nonetheless, we’re glad our central Darling Square location added convenience to your business trip, with the ICC Sydney and key transport links just steps away. We look forward to welcoming you back for another excellent experience with us. Kind regards, Matthew Hill, General Manager

Customer review rating 2.0/5

Linda M. Couples - Confirmed reviews ALL

Dear Linda, Thank you for taking the time to share your feedback. We sincerely apologize for the technical and maintenance challenges you encountered during your stay. Our team strives to resolve reported issues promptly, and we regret that your experience did not reflect our usual standards. The comfort of our guests remains our priority, and we will reinforce our maintenance protocols to prevent similar occurrences. While addressing immediate concerns, we also appreciate your loyalty as an ALL Accor Classic member and hope we have the pleasure of seeing you again in the future. Best wishes, Matthew Hill, General Manager

Other web-users rate our hotel

  • 1,619 reviews 9.4/10 Location
  • 1,629 reviews 7.6/10 Room
  • 1,587 reviews 8.2/10 Service
  • 37 reviews 4.7/10 WiFi
  • 666 reviews 8.1/10 Cleanliness
  • 507 reviews 7.3/10 Breakfast
  • 372 reviews 6.6/10 Amenities
  • 325 reviews 8.4/10 Vibe

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